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My Subscription Addiction
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The 15 Best Makeup Subscription Boxes in 2023 – Readers’ Choice Awards

Jessica Hapak
ByJessica HapakJul 19, 2023 | 163 comments

Want to try out new beauty products and discover new makeup brands without having to pay the full retail price? Sounds like a makeup subscription box is exactly what you need! If you're trying to figure out which monthly subscription box is best for you, then you've come to the right place.

Below you’ll find our readers' top choices along with our insights for the best makeup subscription boxes and best beauty subscription boxes in 2023. Whether you're looking for strictly makeup boxes or a subscription service that offers a mix of makeup and skin care products, we guarantee you'll find the right box for your beauty routine needs.

Top Subscription Boxes Featured In This List:

The 15 Best Makeup Subscription Boxes in 2023

1. BoxyCharm (formerly IPSY Glam Bag Plus)

Best Makeup Subscription Box Overall

Image from our review.

Editor's Note: In February 2023, IPSY and Boxycharm merged subscriptions (see our story here). Glam Bag Plus is now called BoxyCharm, and the drawstring bag has been removed to allow for better box choices.

BoxyCharm delivers 5 full-size beauty products each month from a variety of both indie and established brands, with a total retail value of up to $200 in every box. The beauty items featured vary from month to month, and will include beauty tools as well as skincare and haircare items—but BoxyCharm definitely leans more makeup-heavy than other popular beauty boxes. 

This beauty box offers an even greater variety of palettes, lipsticks, brushes, and skincare selections, and it arrives in a stylish drawstring bag. Members get to handpick 3 items each month and also have the option to add up to eight additional exclusive products per shipment.

Pros

  • Expect high-end brands like tarte, Fenty, Murad, and Viseart
  • Being able to customize three of the five items increases the likelihood you'll love your box
  • Reviewing the products sent in each month's bag will give you points you can spend on new products

Cons

  • Can't choose all products
  • Not exclusively makeup products

Shipping: is free to the US.

Starting at $28.00
Shop Boxycharm
Not ready to buy? Add it to your Or, if you want to learn more, check out all our BoxyCharm reviews.

 

2. Glam Bag

Best for a Tight Budget

Full Contents for the Ipsy Glam Bag December 2020

Image via our review.

Glam Bag delivers five deluxe samples of high-end and drugstore products each month for only $13. You’ll receive a combo of makeup and skincare selections along with bonus beauty tools based on your requests.

Start by filling out the IPSY beauty quiz, which collects basic information about your skin tone, beauty preferences, hair color, eye color, and current favorite brands. It’s a stress-free way to explore. When you finally get your bag, you can review your items, and that gives you better matches for the future.

What’s more, you get a cute little bag to hold your samples. The bag changes from month to month and their in-house design team choose a new look for every bag.

Pros

  • One of the most affordable makeup subscription boxes out there
  • Giving reviews each month allows the IPSY algorithm to better match you with products in future months
  • Each month's box comes with a cute makeup bag

Cons

  • Can only choose 1 item per month
  • Not exclusively makeup products

Shipping: is free to the US and $2.95 to Canada.

Starting at $13.00
Shop Glam Bag
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Ipsy reviews.

 

3. Allure Beauty Box

Best for Trying Out a Great Selection

Allure Beauty box with makeup and skincare items

Image from our review.

The Allure Beauty Box is a monthly beauty subscription offering a selection of deluxe samples and full-size products from well-known brands. Each box comes with at least six Allure-approved makeup and skincare products (three samples and three full-sized), valued at over $100.

The Allure Beauty Box is curated by beauty magazine Allure’s editors, so it’s a great way to try the latest and greatest cosmetics, face masks, and skincare products at a great price. Most products have won Allure reader or editor awards, and with every box, you get a newsletter outlining what each product does, why editors love it, and how you can get the best results.

You’ll even get access to exclusive limited-edition boxes, members-only prices, and virtual events, and product promo codes — this makeup box subscription has an incredible list of add-on perks, so if you’re serious about beauty, you’ll find plenty to love.

Pros

  • Super cheap for full and deluxe-sized products
  • Expect a good mix of drug-store, mid-range, and even prestige beauty brands
  • Previous boxes have included full-size products from Sunday Riley, Rare Beauty, Christopher Robin, and more

Cons

  • No customization
  • Depends on the products they sponsored in the magazine

Shipping: is free to the U.S. and Puerto Rico.

Starting at $25.00
Shop Allure Beauty Box
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Allure Beauty Box reviews.

 

4. Icon Box (formerly IPSY Glam Bag X)

Best for Trendy Makeup Items

Image from our review.

Icon Box is a quarterly upgrade that is available for Glam Bag and BoxyCharm members. If you love celebrity-curated beauty products, then this is the makeup subscription for you.

Each quarter Icon Box has a surprise celebrity curator that chooses the eight full-size items you’ll receive. Previous curators have been Halsey, Khloe Kardashian, and Huda Kattan. New products are frequently included and you're able to select three products included in your quarterly box.

Pros

  • Previous boxes have included brands like Charlotte Tilbury, Patrick Ta, Fenty Beauty, and Rare Beauty- and you can expect future boxes to continue to do the same
  • The cost-per-item breakdown in this box is $6.88, which is a downright steal

Cons

  • Can't choose all items
  • Can't choose the celebrity for curations

Shipping: is free to the US.

Starting at $58.00
Shop Icon Box
Not ready to buy? Add it to your Or, if you want to learn more, check out all our IPSY Icon Box reviews.

 

5. Birchbox - Yes, it's back and better than ever!

Best for Discovering New Products

Full Contents for Birchbox December 2020

Image from our review

Editor's Note: Birchbox was facing a host of challenges Fall 2022 that led to the need to suddenly and unexpectedly pause operations, and engage in sale of the business through a formal restructuring process. As of May 2023, Birchbox has found new ownership in Retention Brands and has relaunched! They will be shipping out all owed boxes over the next several weeks and will soon allow you to customize your monthly box.

Each Birchbox delivery is packed with an amazing variety of samples, and that’s why this beauty box has been a reader favorite for years. The box mixes drugstore beauty, new beauty, and known beauty products so that you can always try something new and find new staples. Birchbox has found and boosted a number of new beauty brands that have since become popular, like Beauty Protector.

The makeup subscription is somewhat customizable, so you only receive products you’re interested in. Simply set your personal preferences in your beauty profile, and Birchbox will send 4-6 deluxe samples right to your door.

You’ll receive a selection of hair care, makeup, body care, skincare, and fragrance products, along with tips on how to use and enjoy each item. When you find a sample you love, you can purchase the full-size product from the Birchbox store.

Pros

  • In the process of becoming a customized subscription box
  • One of the most affordable options on this list
  • New ownership has resulted in better communication and site design

Cons

  • Subscribers are still waiting to receive some of last year's boxes before new ownership took over
  • Subscribers noted that prior to the acquisition they had limited or no communication with customer service

Shipping: Birchbox ships to the U.S., France, Spain, and the U.K.

Starting at $15.00
Shop Birchbox
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Birchbox reviews.

 

6. Tribe Beauty Box

Best for Stepping Out of Your Comfort Zone

Image via our review.

If you’re addicted to YouTube makeup tutorials, then Tribe Beauty Box is an excellent choice. Each bi-monthly option provides enough products to hone your skills — and since the curation focuses on indie and female-owned makeup brands, you’ll discover incredible new items over time.

Tribe Beauty Box includes 5+ full or deluxe-size products each month value at $120+. And, you’ll know exactly what you’re getting: a face product, one beauty tool, an eye product, a lip product, and/or one skin prep product.

Pros

  • Emphasis on supporting indie and women-owned brands
  • Colorful eyeshadow palettes are common, and they are fun to get creative with
  • Bi-monthly shipping cadence means you have plenty of time to play with the items in each box before the next one arrives

Cons

  • Can't customize your box
  • Made up of only indie brands, which could be hard to buy in person if you love the product

Shipping: Ships to the US & worldwide.

Starting at $39.99
Active Deal
Save 10% off your first box!
Use Coupon Code MSA
Shop Tribe Beauty Box
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Tribe Beauty Box reviews.

 

7. LOOKFANTASTIC Beauty Box

Best for Trying Out Different European Brands

Image via our review.

Editor's Note: LOOKFANTASTIC is no longer offering the monthly box to new subscribers but you can enjoy limited editions. However, current subscribers will continue to receive their monthly box.

LOOKFANTASTIC is a U.K. company that regularly teams up with top European brands to create boxes that celebrate a different theme each month. Members receive six handpicked items; cosmetics are regularly included, but LOOKFANTASTIC Beauty Box also sends out haircare, skincare, and body products.

We appreciate how the company posts the retail value of each selection on its site; this makeup subscription offers an incredible overall value, and they’re not afraid to show off. It’s like a spa trip to the U.K. without ever leaving home (though you’ll have to make the fish and chips yourself).

Pros

  • The LOOKFANTASTIC Beauty Box is a great way to try European brands US-based subscription boxes may not include
  • A good choice if you're looking for a makeup subscription that also features other categories
  • Comes with an Elle magazine copy

Cons

  • Can't customize your box
  • No U.S.-based brands

Shipping: is free to the U.S., U.K., Canada, and Australia.

Starting at $19.00
Shop LookFantastic US
Not ready to buy? Add it to your Or, if you want to learn more, check out all our LOOKFANTASTIC reviews.

 

8. Kinder Beauty

Best Eco-Friendly Beauty Box

Image from our review.

Kinder Beauty Box is a cruelty-free, vegan beauty box that lives up to its name. You’ll get curated monthly boxes (in eco-friendly packaging, of course) filled with 5 products including cruelty-free makeup, skincare, haircare, and other beauty essentials valued up to $165.

None of the products contain talc, parabens, sulfates, EDTA, siloxanes, or anything else you can’t pronounce — and nothing you wouldn’t want to put on your body. The company also donates a portion of its proceeds to charities, so you can enjoy the excitement of a monthly makeup subscription while supporting some great causes.

Pros

  • Compassionate curation delivers cruelty-free products at a reasonable monthly price
  • Expect to receive a good mix of full-size and sample-sized products
  • Always get vegan and cruelty-free products

Cons

  • Only 6-month-long subscribers can choose between boxes
  • More sample size products than full size makeup

Shipping: Kinder Beauty Box ships to the U.S. and most countries around the world.

Starting at $27.00
Shop Kinder Beauty Box
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Kinder Beauty Box reviews.

 

9. Petit Vour

Another Great Option for Vegan Beauty Products

Image from our review.

Petit Vour’s vegan beauty box has a simple goal: to bring cruelty-free makeup to a wide audience. The curators of this subscription service will send you makeup products that you’ll actually use, and you'll receive an assortment of four beauty products with a total value of over $50. In addition to cosmetics, Petit Vour’s beauty subscription box includes occasional body, hair care, and skincare products.

The price is pretty fairly priced considering this box exclusively sends vegan and cruelty-free products— and you can get $4 in store credit every month for reviewing each box. It’s a simple way to find the best plant-based, cruelty-free products in the industry, and the rewards program allows you to order your favorites at a low rate.

Pros

  • At least one item will be full-sized and usually has a significantly higher value than the cost of the box
  • A good mix of brands you may already know and quality brands Petit Vour introduces you to
  • Always vegan and made from clean ingredients

Cons

  • Can't handpick items
  • Many under-the-radar brands can be hard to purchase from in-person

Shipping: is free worldwide.

Starting at $18.00
Shop Petit Vour
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Petit Vour reviews.

 

10. Nourish Beauty Box

Best for Discovering Independent Clean Beauty Brands

Image from our review.

Nourish Beauty Box is a natural beauty box, and their emphasis on sustainable, skin-loving products provides plenty of value at an affordable rate. The site also allows shoppers to build their own boxes — ideal for giving a personalized gift or treating yourself to a few of your favorites.

Nourish sends four full-size vegan products each month. One is typically an in-house selection–a reminder that you can shop their store between box deliveries if you like. All selections are cruelty-free, and you won’t find any parabens or other potentially harmful additives in the ingredient list. The goal here is to deliver clean beauty products that are absolutely free of toxins.

Pros

  • Only full-size items are sent every month
  • The individual products sent frequently have a higher value than the cost of the entire box
  • Includes plant-based products

Cons

  • Can't handpick items each month
  • The customizable box is a one-time only

Shipping: is free in the US.

Starting at $29.95
Active Deal
Sign up for emails to get 20% off your first box
Shop Nourish Beauty Box
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Nourish Beauty Box reviews.

 

11. NewBeauty TestTube

Great for a Well-Curated Mix

Image from our review.

Looking for a beauty subscription that doesn’t skimp on full-size products? You’ll want to check out NewBeauty TestTube. Each bi-monthly makeup box contains an editorially curated selection of beauty products from both well-known and indie brands. Our readers most appreciate that each Tube offers them the chance to try something that they otherwise may not have sampled before.

You’ll get a NewBeauty Magazine subscription in each box, which will help you stay informed about the latest industry trends.The perks don’t stop there as members receive exclusive offers with discounts on their favorites, and if you’re not sure whether TestTube is right for you, the company offers “legacy tubes” (boxes from previous months) for individual purchases.

Overall, this is an excellent way to explore beauty products without overspending. The every-other-month delivery schedule keeps your makeup kit stocked without overwhelming you with options.

Pros

  • Emphasis on trying out new products and discovering new brands
  • Includes some full-size products
  • 9 products per box

Cons

  • Can't customize your box
  • Most products are sample-size products

Shipping: $8.95 per tube.

Starting at $59.00
Shop NewBeauty TestTube
Not ready to buy? Add it to your Or, if you want to learn more, check out all our NewBeauty TestTube reviews.

 

12. Vegancuts Beauty Box

Best for Cruelty-Free Must-Haves

Image from our review.

This is another great box for filling your makeup bag with clean, cruelty-free products. Each monthly Vegancuts box contains a mix of 4-7 full and deluxe sample-size beauty selections ranging from cosmetics to skincare to hair care. All items are free from toxic ingredients and animal byproducts.

Vegancuts’ curators highlight indie brands, and each box is valued at $60-$100. With easy subscription management and stellar curation, this makeup subscription is well worth your attention. We’re also fans of the company’s Snack Box, which offers vegan-friendly foods at a great price.

Pros

  • Indie beauty brands are frequently featured
  • All products are vegan, and most are natural and cruelty-free, too
  • Includes full and deluxe-size products

Cons

  • Can't handpick items
  • Hard to buy from most indie brands in-person

Shipping: is free to the US, $6,95 to Canada, and worldwide for $14.95.

Starting at $25.00
Active Deal
$40 off
Shop Vegancuts Beauty Box
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Vegancuts Beauty Box reviews.

 

13. Cocotique

Best for Women of Color

Full Contents for Cocotique December 2020

Image from our review.

Your makeup subscription should suit your body, and that’s the appeal of Cocotique’s self-care box. Each monthly shipment includes 5-8 beauty and lifestyle products for women of color. Selections include both full-size and deluxe-travel-size items. You’ll find a versatile assortment of makeup, hair care, skincare, fragrances, and nail care products, all of which are available in Cocotique’s store.

You’ll also receive a free reusable tote with each month’s box. At only $30.99 per month, it’s a bargain, and long-term subscriptions cut the cost further. Cocotique also operates a social responsibility program that highlights a different woman every month; the goal is to support women, promote self-care, and encourage people to “pay it forward.” Check out their site for more information.

Pros

  • Curated specifically for women of color and their skin tones
  • Each month comes with a bonus reusable tote
  • Offers a wide variety of products

Cons

  • Can't customize your makeup box
  • Need to buy separately if you like a sample-size product

Shipping: is free to the US.

Starting at $30.99
Shop Cocotique
Not ready to buy? Add it to your Or, if you want to learn more, check out all our COCOTIQUE reviews.

 

14. FabFitFun

The box that does it all

Image from our review

FabFitFun is a lifestyle box that sends subscribers over $200 worth of full-size makeup and beauty products, accessories, and home decor items every season. Recent boxes have included makeup from brands like ILIA, Laura Geller, Phase Zero, Stila, Anastasia Beverly Hills, and Beauty Bakerie.

The FabFitFun staff curates their boxes carefully, but they offer ample customization options, so you’ll never be disappointed. Seasonal subscribers can pick one item from four customization categories, and annual subscribers can choose one item from all six categories. This subscription box ships seasonally, so you’ll receive a total of four boxes per year; we’d recommend trying a single box to make sure it’s your thing, then upgrading to the annual plan to save a bit of money. Subscribers also receive access to year-round flash sales, exclusive offers, and other perks.

One of the best things about FabFitFun is the robust community. If you’re a beauty lover, it’s helpful to know that they manage several forums for subscribers where you can discuss spoilers, how to use box products and how to make sure the products look best on you. FabFitFun also offers cooking tips and recipes, as well as exercise videos you can take advantage of on day one of your membership.

Pros

  • Members get to select 4 to 6 items in each box
  • Get a mix of makeup, beauty, and lifestyle products
  • Includes full-size products

Cons

  • Not strictly a makeup subscription box
  • Only ships quarterly

Starting at $54.99
Shop FabFitFun
Not ready to buy? Add it to your Or, if you want to learn more, check out all our FabFitFun reviews.

 

15. Walmart Beauty Box

Most Affordable Quarterly Subscription for Sample Size Products

Image via our review.

Drugstore makeup gets a revamp with the Walmart Beauty Box. This quarterly makeup and beauty sample subscription delivers subscribers a shipment of samples at $5 a box.

When you sign up for Walmart Beauty Box you will answer a series of questions such as your ethnicity, hair color, skin concerns, and a few other preferences. The answers are used to provide a more personalized experience so that they can tailor your box to you.

If you can't get enough of this try-before-you-buy model, Walmart Beauty Box also offers themed seasonal limited edition boxes for $12.98.

Pros

  • Affordable beauty products
  • Only $5 per box

Cons

  • Can't handpick products
  • Only sample-size products

Starting at $6.98
Walmart Beauty Box
Not ready to buy? Add it to your Or, if you want to learn more, check out all our Walmart Beauty Box reviews.

Beauty Lovers, What Do You Think Of Our List?

That's it for our list of the best makeup subscriptions! Have you tried out any of these makeup subscription boxes/beauty boxes? Are there any other makeup subscription boxes we should add to our list of the best makeup subscription boxes? Let us know in the comments section below!

Looking for More Beauty Subscription Boxes or Makeup Subscription Services?

Want more options for beauty boxes that contain both makeup items and skin care products? Check out our article on the best beauty subscription boxes here. It covers brands like See New Skincare and GlossyBox, and there are other beauty subscription box options similar to First Aid Beauty, such as Function of Beauty.

Jessica Hapak
Jessica Hapak
I am a staunch believer that pineapple doesn’t belong on pizza and when I’m not working as a family law attorney I enjoy hiking the Louisiana trails (alligator sightings are a favorite!) or relaxing with Duchess, my cat. I’m a sucker for anything labeled a mystery box and I’ve never met a bath bomb I didn’t like.

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163 comments

Jacqueline

I currently get the Boxycharm box which has now merged with Ipsy. I’m sorry to say that I am not happy with the merge of both boxes. The products are not consistent with what I was getting with Boxy alone. The prices have also gone up on the monthly so called flash sale prices have also gone up and most brands I have not heard of, thinking of quitting.

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Susan

Same…I canceled in February and started back up in march…so my box this month has me furious and once I receive my box I am canceling my subscription and I will not go back this time…I have been with them for 3 years now and they are taking advantage of their customers now…if you have a new subscription that is awesome please let me know because I am looking

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Lynn

I was also getting boxy charm then they merged with ipsy and I am not liking it as much. I am thinking about canceling my subscription.

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Beg to differ my friend, pineapple always and does belong on pizza! Yummy yum, yums….had to it’s my favorite.. .love it! Thanks!

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Brianna

I dont wear a lot of makeup, just on special occasions really, but I want to try new things too! Is there a box with sample size makeup (not full size,) that comes less frequently like maybe every 2 or 3 months? Or even less? I just dont want a huge pile of things that just end up being thrown out because they expired. I throw out expired make-up more often than empty makeup just cause I dont use it often enough to need full sized anything. I wish I could buy sample sizes at the store honestly.

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Forevergilby

Definitely it’s ipsy glam bag the small bag and you get deluxe samples and sometimes like full size Lippy’s I know you will love it if you like to get samples like I do !

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marisaspectacular

a staunch believer that pineapple doesn’t belong on pizza and when I’m not working as a family law attorney I enjoy hiking the Louisiana trails (alligator sightings are a favorite!) or relaxing with Duchess, my cat. I’m a sucker for anything labeled a mystery box and I’ve never met a bath bomb I didn’t like.

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Carrie

Id love to try your products

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Olivia Emma

Hi, This post is very important information. I have learning more. I really enjoyed its reading this post enough to search for writing this excellent article and helpful post thanks for sharing.

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evelynoberson

This is great post _so clear and easy to follow .And yes, I’m
holding out for the sharks too _ really made me laugt! Thanks
for the ton of tangible, attainable help .All your hard work is much Z
appreciated.
Heading off to Tweet it right now…

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Angela

I’m looking to sign up for a box but I have no clue what one I should do. Is there any boxes that just has makeup, nothing else?

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Lynn

Medusas Makeup

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missann

I like subs with a mixture of items, hair, skin, tools, makeup but I prefer not too much makeup. It’s an age thing. At 64 I just don’t wear as much makeup. I have been enjoying my Look Fantastic sub this past year. $18 rate for one year sub. Lots of products not known here. I’d love to try a candle sub but at the rate I burn them it’s an expensive habit! I can no longer buy cheap candles since I’ve indulged in high end ones. The prices are sinful however. $45 for a whiskey glass size candle! I’d rather buy the whiskey! Hahaha!

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Janet Fisher

TOTALLY disappointed with Boxycharm! Signed up for 6 month subscription, $$ taken out of acct. I have received 1 box since last November 2021 & this is May 2022. I have tried contacting Customer Service – no progress.

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Heather

Contact them on Facebook they will reply to in 24 hours

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Teresa Crawford

I’ve tried Ipsy twice and was so disappointed. It seemed like all I got was very small trial sizes. I wouldn’t even gift them. I’m now with Allure and I am really happy 😊. I get full size and large trial sizes. For the price I am one happy customer.

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Angela

With Allure, is it only makeup or is it makeup, skin care n hair care? If so do u have the option to only pick makeup?

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Love makeup

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Mars

This year I have tried Ipsy and Boxycharm. Ipsy has been very good to me. Their customer service has been on point. Unfortunately one of my add-ons never came in, they sent me something else and ended up refunding me so I can’t complain. The glam bag went up by $1 but I still think it’s worth it to try 5 things every month. Usually I get things I like and I’ve been subbed for 3 months now! I love the sample size because you can try it before you commit to a full size product..and with the app it makes choice very easy. I can’t say the same for boxycharm. I ordered something with a code and they sent me something else and were not willing to correct the issue which was upsetting and resulted in me unsubscribing. Another thing that really upset me with boxycharm is that I ordered something 10 days ago and it has not shipped out..apparently that order won’t ship ‘til next month! I’m glad I cancelled..

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thecospackaging

Outstanding.. your outlook on this is amazing

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EricaMolina

What happen with my boxes

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Amara

Do any offer fragrance? Like full size? I never got it from ipsy or boxycharm yet. I wasn’t with birch long so idk about them either.

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Harmony

I’ve been getting allure for over a year and they definitely do send fragrances. One of my new faves that they sent was flowerbomb and then more recent opium!

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Shurie Gallup

I believe Scent Bird carries fragrances that get sent to your home.

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SammyFish

Yes, ScentBird is for fragrances although they also have skincare, candles and makeup selections. It’s primarily fragrances For about $15.99/month you get ONE travel size .27 oz spray. I’ve had a subscription for about five months now. They have hundreds of designer and name brand fragrances you can select from or receive suggestions based on your “scent profile”, and/or choose to receive their featured fragrances of the month. It’s fully customizable. On the downside, it’s a bit overpriced. One fragrance does NOT last a whole month. Also you have to take the quiz to get your profile, you cannot just simply state the fragrance families you prefer.
FragranceNet also has a monthly subscription club. For the same price you get the same thing, a travel size .27 spray, but has far more selection and easier to choose your preferences.

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Nora

Didn’t get Ipsy 2 months in a row.
They said I’d changed my address.
I’ve lived here over 10 years!
Ipsy was a disappointment.
Looking for a new service.

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Tamalyn

I used to belong to IPSY but rejoined a couple of months ago and super disappointed. I cancelled.

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Tiff

I actually just cancelled ipsy glam bag plus subscription. It takes a month before your bag is considered delivered late. You only have 45 to ask for a replacement but can’t ask until the first of the following month. When they do replace your bag they are out of the items you pick and send you leftovers from previous months. And only way to get them to refund you is using the better business bureau. I’ve read lots of reviews on ipsy and this seems to be an ongoing issue causing many people to cancel.

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Jenifer

Ipsy was upping my subscription without my permission, adding product and then charging my account… It is ridiculous that they do not have a live person to speak to. It took 3 weeks for them to get back to me about an unauthorized charge and in that time additional charges were added. It’s been 2 weeks and I still haven’t received my refund.

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Heather

Contact them on. Facebook it’s wayyyy easier to talk to them

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Erica

I just cancelled Ipsy today! I joined Ipsy at the end of May. Since then, I’ve had nothing but problems! The first few bonus items I purchased I didn’t receive. They don’t have a live person to talk to so I had to go through my email. I ordered a blush & highlighter set, 2 Eye shadow sets and a set of 2 brushes. I received duplicates of the blush and highlighter set along with 3 brushes. (2 of the same)The Ipsy customer service representative told me “W re out of stalk” referring to the eyeshadow duos. He offered a partial refund. The next and biggest problem I’ve had with Ipsy is they started shipping products and extra bags to my billing address not my shipping address! I had ordered over $300 in products in a month and a half! I changed my shipping address back to what is was twice. To make a long story short, I emailed Ipsy letting them know that they keep sending everything to my billing address. Ipsy sent me an email back telling me all six orders I placed would be replaced with a duplicate. I was so happy because it was their error, not mine. I felt that was fair. I emailed Ipsy after two weeks of not receiving a shipping confirmation for the replacement items. Ipsy to ok four days to get back to me. I received an email today telling me “They were sorry but it was a glitch in their system” and they eould NOT be replacing the items they shipped! Ipsy told me it was my fault because after products leave the werehouse, there is nothing they can do. I sent an email back explaining that Ipsy kept changing my shipping address to my billing address and it was not my fault. I also attached the original email from them telling me their sending out duplicate orders of everything. I received an email back this evening telling me they were “sorry” and all they could do is refund $31.33 and give me 1200 points to redeem for a free item. Are you joking? I spent almost $300 for nothing and all you can refund is $31.33? What? I dont have access to my billing address which is a PO Box, that’s why there is a “shipping address!” Duh!
The third thing that happened is I ordered nail stickers and face primer. Four days ago, I received the nail stickers but no face primer. Once again, I had to email them telling them I didn’t receive my primer. Ipsy wanted a screenshot of what I ordered which I provided. I was told “Im sorry were out of stalk!” How are you out of stalk but had it when I ordered it. This is absolutely crazy! I just upgraded two days ago to the Glam Bag Plus.
Ipsy also signed me up for “refreshments” without my consent or knowledge. I plan on disputing the charges on my card because Ipsy shipped everything to my billing address. Im going to show my bank the email I received from them telling me that there going to send replacements.
Ipsy has been nothing but a headache! My time is valuable too and it is a hassle to constantly email them. Ipsy customer service is HORRIBLE! When Are first emailed them regarding the missing eye shadow, I rated their response the worst I could give. The customer service guy (I totally forgot his name) confronted me about me rating him badly! He asked me why I wasn’t happy with his response! I was shocked that he emailed me because of my bad rating. He was incredibly rude to me in his second email. Is he even supposed to do that? Confront a person?? I thought that stuff was confidential!
They REALLY NEED a customer service phone number were people can call and talk with a live person! I mean people are busy nowadays and a lot of people don’t feel or have the time to write an email!
I have never done business like this before. Their shipping is free but it’s SO SLOW!! I would rather pay and not wait 2-3 weeks! Seriously.
Now Im totally disgusted with Ipsy. I’m upset because a few of my friends use Ipsy and have never had a problem. I don’t know where to go from here. I cancelled right after hearing “there was a glitch in the system.” That is BS. Maybe I will give BoxyCharm a try?? Any suggestions?!?

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Debra

I went through the exact same thing. They never refunded my money either. I canceled.

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Lorraine

Yeah, I stopped my subscription. They get the first box right and it’s as if the don’t look at your profile anymore. I told them that I don’t wear black eyeliner and the sent it in all my boxes. It wasn’t worth the money.

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Brandi S. Horner

Don’t do Boxycharm either then. Wrong products, didn’t match anything to my beauty quiz, missing several items, more skin products barely any makeup, and makeup I got was either expired as in dried up, or the good stuff was the smallest sample size ever. Customer service sucked. Just saying

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Alex

Interesting that you say this because I actually WANT black eyeliner every month and all I get are browns and golds! Maybe we should make a trade? LOL I think their beauty quiz could use a few more questions, honestly. I have found some great products, but I’ve had to massage my beauty preferences a few times to get more stuff that I’m interested in.

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Rae

I have redhair, and I dont want black eyeliner or mascara, and that is all I get. I have had them for all most 2.5 years. I am about over it. Been thinking of canceling.

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Danielle

I was surprised that ipsy made it on the list. They are not terrible I found 2 products I will stick to but that’s over many months. Its not for everyone for sure. Ipsy is the reason I came across this article..to find a new monthly makeup box. I want most or all of the products to be purly makeup. Personally I dont like using multiple different things in my face and had no use for much of it. I stick to a few to avoid more breakouts.

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Beccaox

How is this “2021 readers choice” when there are comments from 2 years ago already on this post????

Also there are different boxy Variations so if Ipsy is making the list several times then boxy should have too IMO (personally been loving my diff boxys more than my diff Ipsys)

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Jennifer

I think they update the lists every year, but use the old post? It’s kind of neat to see all the old comments.

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Dagny

The Ipsy glam bag plus does NOT ship to canada!!!!!

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Pam

Yes it does because I live in Ontario Canada and I get it delivered every month

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Trudy

Straight from the IPSY site:
“Are Glam Bag Plus and Glam Bag X available for Ipsters in Canada?
LAST UPDATE:NOV 11 2020 12:16AM
No, Glam Bag Plus and Glam Bag X are only available to the U.S. and its territories. We aren’t sure if or when IPSY will be able to expand Glam Bag Plus and Glam Bag X shipments beyond our current scope, but we’re listening to member feedback to make our new option an even better experience.”

I’d love to know where you ordered it from because when I chose to sign up on the Ipsy site, it only allows me to choose the standard Ipsy bag.

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Nicole Buttery

Me and my fiance just canceled boxy charm because the past 3 months we’ve felt like we just gotten whatever leftovers they could throw together. At first we shared an account, then she set me up my own but I was never able to customize it. We tried several times and they just kept saying they couldn’t find my account because some how it wasn’t under my email address. I sent the payment info and the account number on the boxes and they still acted like my account didn’t exist but I was definitely charged every month for it and recieved a box. Except for December, I dont know what happened there but I was charged just never recieved it. We both tried to reach out to boxy so that I could either recieve a box or a refund but they never did either of those. So I refuse to keep paying for something that is going to make a huge haste out of trying to fix an issue. We were both treated like we were lying and was told without the email that was linked to the account they couldn’t even pull up my info. Like I said before I gave them all the billing info, the card number that paid for the box and the account number that came from a previous box and they still said they couldn’t look anything up bc it wasn’t linked to any email that I own. Im here looking for a new subscription type of box but im afraid that bc these aren’t personalized im not going to be ae to find one.

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Susan

I would go with Ipsy. They are my favorite. I also like FabFitFun too. I just got my first Boxy Charm. It was okay. Not sure I’ll stay with it.

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Penny

I love my Boxycharm. I also get Ipsy every other month. Another box I fell in love with is the FabFitFun box. You get a huge box every new season (4 times a year). You pay 49.99 every quarter. You get a box of various objects – full size makeup, skin products; and even blankets or kitchen items. My first box had this beautiful, weighted, blanket. It also included cutting boards, full size eye cream, a glow bottle (I won’t use, but I can find someone who will), eye shadow pallet, and a few other items. Now I have to try Test Tube!!!

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Lisa

I think there are some tricks to the Ipsy personalization process. I don’t think that it’s personalized in the way would all wish it were. I’m sure they are using algorithms and stock levels to build the bags, however one thing I heard which I have not yet tried is that if you review a product and give it 1 star, you will not receive that product type again. For example, if you do not ever use bronzer and you get one, you can give it a one star review and you will not likely ever receive a bronzer again.

I have been changing my preferences every month to see if it makes a difference. I haven’t received by January plus bag yet, but we shall see.

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Crider

If you want to step across the pond, try Beauty Pie. They’ve a complete offering of skin, hair, & complexion care + fragrance, tools and of course make-up. The membership can be modest if you want and yet you will chose to receive lab developed pure head to toe care. I could go on and on. You should just go here:[email protected].

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Jessica

I was going to get Beauty Pie, but they only send nude makeup, no color, period. That’s boring and you can only have so much nude makeup.

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Lisa

I would say I’m pretty happy with Glam Bag Plus. I used to have the regular Glam Bag a few years ago but cancelled because I kept getting products I didn’t care for. December 2020 I signed back up and opted for Plus which was not an option back when I had the regular GB. Currently they do let you pick 3 of your bag items which I think is awesome, however that does not mean you won’t be disappointed. Some products are just crap shoots and may seem great but not actually be right for you when you try it. I also do like the inexpensive add-ons and offers which lets you try out other products on the cheap.

What I would like to get more of in my bag is fragrance. I think I got a Kensie fragrance one time in my old Glam Bag, but haven’t received a fragrance since even though my preferences are set to “often” and all scent profiles have been selected. Anyone know of a fragrance-only sub?

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Misty Hicks

Scentbird is great and is $14.95 a month.

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