Petit Vour Reviews

I'm on the fence about keeping this sub after receiving poor customer service. My box was missing an item and the representative told me that after "checking records" there's no way my box could have been missing an item. I think I would know if my box was missing an item! I keep all the squiggly paper to reuse so it wasn't hiding in the paper. I sent one last email letting her know that I was frustrated that I wasn't being helped and I didn't receive an email back after that. I have NINE sub boxes and have never had bad customer service from any of them. So anyhow now I'm not sure if I should forget about it and continue with it since I do like the products, or cancel because of the poor service I received.

I've subscribed to this box for 8 months. Every month there are enough products that I use to make it worth the price. Most often I have received one full size or deluxe size sample. I found I loved the ingredients and quality of products much more than what I was receiving from Birchbox. Birchbox got cancelled and I happily continue this subscription. Also Petit Vour recently started awarding points for reviews!

I bought a 3-month subscription to Petit Vour but did not renew when the 3 months was up. I liked the products and even purchased full-sized items a few times. However, the samples were quite small, there were a couple of shipping delays, and one month, they forgot a product. Meh.

Love this box so far. 2 out of 2 were good. For the price the value is there and packaging is so pretty.

I use to love their subscription so much! I feel like they are going downhill with what is offered in their boxes. I am getting a lot of repeated items or things that don't fit my preferences. I love how I got to find new clean beauty items but now I know enough brands that I am going to cancel this box. I also tried to return a item I bought from them recently and they wouldn't take it back.

They just upped their price to $18+shipping. And honestly, they send less products at a lower value; had to cancel :(

I was on the fence with PV for a long time. I liked the products enough to overlook the poor CS and shipping delays because the price point was decent. When they increased the price, I knew in my heart I needed to cancel but decided to wait and see if the value increased. It didn't, and also my September box still has not arrived (it's October and no where near) All CS had said was "wait and see" until I asked for a refund, at which point they blamed me for the late shipment claiming my card could not be charged until the 20th which simply was not true (and I have the bank statement to back it) I am still waiting for their response, but I may have to contact my bank, and will never use their service again. I do not recommend giving them your business unless you have money to throw away and low CS standards. It's really too nad because I did like their product selection.

I have had a petite vour subscription for a few years. I used to be excited to get it each month, but seems lately they are just trying to liquidate overstock. There are a lot of repeat items, not a lot of variety, or unique samples. Generally the box is an eye shadow/makeup, lip balm/color, face cleanser/serum/moisturizer, and a lotion/bodywash. On rare occasions you get a very small perfume sample or deodorant. Any "gift" you get by using a code is just an item they are just getting rid if. You get a "$70 free gift with purchase" and it is a sale item for $30. The point of this box is to try new products, but it's the same basic box month after month which is very disappointing considering all the vegan cosmetics, toiletries, and tools available. I won't be renewing which is unfortunate because I like supporting companies that promote vegan and cruelty free products, but the variety is no longer up to par.

I had high hopes, but most of the products I received had a bad offensive odor. I wasn't able to use them since I am sensitive to odors.

Petit Vour does stand behind their products and hides reviews that are not 5 star. I ordered a jasmine neroli cream that smelled nothing like any floral and did not absorb probably b/c of too much beeswax. I had asked for a return or exchange. Because I had been a subscriber and a buyer for years without complaint I expected a courtesy this once. They refused to even exchange the misleading and useless product. Stating they couldn't because it would raise their rates too much! so I left the product a review and to this day cannot find it. They denied my free speech so they can continue to mislead their customers. I haven't returned and will never return.