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Petit Vour Reviews

Is Petit Vour Right For You?

Updated October 13, 2021 | Verified Since 2021

Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.

Petit Vour Overview

About the Brand

Petit Vour is a top-notch clean, vegan beauty box subscription that sends personalized beauty boxes every month. Boxes include 4-5 quality products that have been tested by our team of clean beauty enthusiasts and deemed worthy of the beauty box. Expect to see brands like OSEA, Rahua, Ere Perez, French Girl, Josh Rosebrook, Alima Pure, Suntegrity and more. While some items are travel-size, each month often includes 1-2 full-size items.

Key Info

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User Reviews

Subscriber Ratings

4 overall rating
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Subscriber Reviews

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Sara O
Sara O
Oct 24, 2016
I'm on the fence about keeping this sub after receiving poor customer service. My box was missing an item and the representative told me that after "checking records" there's no way my box could have been missing an item. I think I would know if my box was missing an item! I keep all the squiggly paper to reuse so it wasn't hiding in the paper. I sent one last email letting her know that I was frustrated that I wasn't being helped and I didn't receive an email back after that. I have NINE sub boxes and have never had bad customer service from any of them. So anyhow now I'm not sure if I should forget about it and continue with it since I do like the products, or cancel because of the poor service I received.
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Melissa
Melissa
Sep 26, 2015
I've subscribed to this box for 8 months. Every month there are enough products that I use to make it worth the price. Most often I have received one full size or deluxe size sample. I found I loved the ingredients and quality of products much more than what I was receiving from Birchbox. Birchbox got cancelled and I happily continue this subscription. Also Petit Vour recently started awarding points for reviews!
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Tonya Griffin
Tonya Griffin
Apr 26, 2015
I bought a 3-month subscription to Petit Vour but did not renew when the 3 months was up. I liked the products and even purchased full-sized items a few times. However, the samples were quite small, there were a couple of shipping delays, and one month, they forgot a product. Meh.
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Kathi konrad
Kathi konrad
Mar 31, 2015
Love this box so far. 2 out of 2 were good. For the price the value is there and packaging is so pretty.
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Andy
Andy
"They are going downhill"
Oct 5, 2021
I use to love their subscription so much! I feel like they are going downhill with what is offered in their boxes. I am getting a lot of repeated items or things that don't fit my preferences. I love how I got to find new clean beauty items but now I know enough brands that I am going to cancel this box. I also tried to return a item I bought from them recently and they wouldn't take it back.
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Taylor Milot
Taylor Milot
Nov 27, 2017
They just upped their price to $18+shipping. And honestly, they send less products at a lower value; had to cancel :(
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Madeleine Ferguson
Madeleine Ferguson
Oct 6, 2017
I was on the fence with PV for a long time. I liked the products enough to overlook the poor CS and shipping delays because the price point was decent. When they increased the price, I knew in my heart I needed to cancel but decided to wait and see if the value increased. It didn't, and also my September box still has not arrived (it's October and no where near) All CS had said was "wait and see" until I asked for a refund, at which point they blamed me for the late shipment claiming my card could not be charged until the 20th which simply was not true (and I have the bank statement to back it) I am still waiting for their response, but I may have to contact my bank, and will never use their service again. I do not recommend giving them your business unless you have money to throw away and low CS standards. It's really too nad because I did like their product selection.
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Veisinia Maka
Veisinia Maka
"DO NOT ORDER FROM THIS COMPANY IF YOU LIVE OUTSIDE OF THE U.S.A"
Jul 1, 2021
I wouldn't suggest purchasing from this company if you live outside of the U.S. I made an order 3 months ago and have yet to receive my order. I know that we're currently going through a worldwide pandemic but I've made orders from the UK and China out of all places and they've gotten to me in two weeks MAX. Not only that I asked for a refund because it was an expensive order and the email chain has been going on for at least 2-months. I understand that it's not their fault but it's really upsetting that their team is hard to get a hold of. They reply at least a week and a half after they've responded. Poor communication and genuinely the most difficult company to work with. Would not recommend ordering if you're outside of the U.S. Three months later and I'm sitting here with no refund, no order and a 2-month long email chain.
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Amy W
Amy W
Jun 1, 2020
It’s been going downhill for a while now. I meant to skip the May box and though I emailed them a day after the charge, they couldn’t refund me. BS. Then, they didn’t ship until the end of the month. Curation for this month also was horrible.
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monicamarks001@gmail.com
Oct 1, 2017
Such bad customer service! I had to change my address on their website three times before they said it went through. Every time I did it, however, I got the message saying "your address was successfully changed!". How was I supposed to know that it didn't go through on their end....Because of this they sent two boxes to my old address. I emailed them saying there website was obviously not working and they would not reimburse me or send new boxes. I basically gave them $30 for nothing in return.....After the second missed box I asked to cancel. Not this morning I got a message saying that I was charged for my October box.....but I had asked to cancel at the beginning of September....I doubt they will reimburse me for the October Box with their history. DO NOT SUBSCRIBE.
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