COCOTIQUE Reviews

I love COCOTIQUE! I have subscribed to various beauty boxes and this is the best one by far. The items are high quality and there is always something I would definitely purchase again. I use everything in the box and I'm building a great bath and beauty arsenal!

I signed up for this subscription and I must say, I was not pleased. I paid for a box on February 8, 2018. As if today, March 24, 2018, I have not received my box. If that was not enough, i have usps informed delivery, and usps says while the label has been printed they havent even shipped the package out yet! It has been over a month and a half. I understand processing may take time but this is ridiculous. Why call it a March box if I pay in February and get it in April? They have however already billed me for Aprils box (on March 8, 2018). I asked for a refund of my April box. I am not interested in paying someone a month in advance and not getting it in a timely manner. They canceled my subscription easily but told me they could not refund my April box! If I was to make the excuse that this is just a processing error. They just work very slow. Then they should be just as slow in processing my payments. Or in the very least, be as quick to refund my money as you are to take it.