Be Kind by Ellen Reviews

Too expensive for I’m broke in Westland mi sorry ellen

On December 5th 2019 I was sent an email saying your holiday box is ready for shipment, and now it’s January 25th and still no box. I ordered the premium box for my fiancé and still nothing, I’ve reached out sending multiple emails regarding where the box is and still no response. Customer service department sucks. Very very disappointed in this product as I canceled it. When I first ordered it, the reviews were at 3.5 three months ago and now it’s down to 2.7. I personally don’t recommend thus box unless they can on track with a better service!!!!!!

CANNOT RECOMMEND. I have been a subscriber since the very first day this sub was offered. When Premium was offered, I again subscribed on the very first day. The company that runs this sub is non-existent and has ZERO CUSTOMER SERVICE. In the past 2 months I have been charged three times for the same subscription. I was able to get a refund of one of the extra charges after sending 5 emails. I have now sent 6 emails to support over the past month asking for the second double billing to be refunded to my checking account and I have not gotten any sort of reply at all. The quality of the box has gone down this past year. The Fall 2020 box is full of Ellen branded products that are not well made. It's so disappointing. I was in love with this box for the entire first year...then the issues started. PLEASE look at all of the billing issues many of us have had by reading the comments for each boxes review. Read Ellen Be Kind Fall 2020 box review if you want a full view of the billing issues. This has been a nightmare and during a pandemic when our funds are low, they have an additional $250 that I could use. I have filed a complaint with the Better Business Bureau and hopefully they can get a response. Otherwise, I will have to contest this with my CC. BUYER BEWARE.

I think it's a lit of hype with no substance. I signed up for an annual prepaid subscription. When the year is up, I won't be continuing with this box. Huge letdown.

Box content and customer service has greatly diminished since I started getting boxes. Boxes get skipped with no explanation, i.e., I got a summer box, then a winter box. Isn't fall in between there?

At this point I'm very disappointed in my subscription. I had this in 2020 and was happy with it so I decided to try again. I never got the Fall box and I have emailed them five times with no response. I just got the winter box and have to say there is no way it was worth the 300.00 she said it was. I am certainly going to never subscribe again. I also see by the reviews I'm not the only one to not get the fall box and to not have them respond to me.

I paid for a yearly subscription in August and received one box. Since then, silence - even after two inquiries about the fall box. Now, they are advertising winter with supposed customization - apparently something no one whose money they already have will be able to take advantage of.

Very disappointing on many levels. I purchased a one year subscription and have gotten repeat items, when I contacted CS to skip box due to almost the entire box being repeat they stated it was not possible to skip. When I tried to cancel I was unable. Very frustrating CS was slow with reply then short and unwilling to assist. When I received a broken item same thing CS was slow and unwilling to assist.

I have subscribed to BeKind for several years. It seems my last subscription included auto renewal (of which I was unaware). When E-mail came regarding an auto renewal for $218 I was astounded at this price. I was not interested at this price. I tried to reach someone by phone without success!! I replied to the e-mail and return message "sorry to see you go your subscription is cancelled". A month later I see the $218 on my credit card. AGAIN cannot reach a person via phone. I put in a dispute with my credit card and with back and forth e-mails I am told I cancelled to late even though my message was sent the same day as the renewal was to take place. I do not know if Ellen is aware of this UNKIND method but I do not feel as happy with her show anymore!!

I’m starting to believe all the bad press Ellen is getting if she’s really associated with this scam. DO NOT FALL FOR IT! I’ve been billed twice, August for the Fall box and November for the Winter box. Have received neither. Have emailed numerous times and keep getting the same inane canned response. Now they are posting unboxing of the Winter box! Terrible company, nonexistent customer service. And frankly, the quality of content of the boxes isn’t that great.