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BE KIND. by ellen Summer 2020 Box FULL SPOILERS!

MSA
ByMSAMay 18, 2020 | 146 comments

Be Kind by Ellen
2.3 overall rating
87 Ratings | 33 Reviews

We have full spoilers for the Summer 2020 Be Kind By Ellen box! (Thanks for the heads up, Nancy!)

The Summer 2020 Be Kind By Ellen box includes:

Source: rocky_ruvia

  • Bombay Hair Wrap
  • Steeped Coffee Single Serve Coffee
  • Life is Good Be Kind Hat
  • Sand Cloud Beach Towel
  • Zoë Ayla Scrunchies
  • Zoë Ayla Detangling Brush
  • Be Kind Tote Bag
  • Be Kind Ice Cube Tray
  • Be Kind Wireless Speaker
  • Coupon for MyChelle Dermaceuticals Sun Shield Liquid SPF 50

Here’s a closer look at some of the items:

Sand Cloud Beach Towel

Be Kind Tote Bag

Be Kind Wireless Speaker

Source: seventy77seven

Be Kind Ice Cube Tray

What do you think of the spoilers?

This subscription box is $54.99 and ships to the US and Canada. Sign up here. Use coupon code ELLEN10 to save $10. Check out our reviews to get a sense of what to expect!

For 17 years, Ellen DeGeneres talk show guests, viewers, and audience members have all felt the same unifying experience when they watch The Ellen DeGeneres Show one that lightens their moods, lifts their spirits, and makes their hearts smile. To share this experience with people everywhere, Ellen h... read more.
MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.

MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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146 comments

Miblet

Adding my voice to the many complaints. Similar experience with subscription, not receiving my box, and no response from so called customer service. So disappointed in Ellen. They need to practice what they preach. “Be Kind” to your customers!

Rosanna

Still waiting to receive our Summer Be Kind boxes. My daughter and I were gifted a year subscription from Ellen at her Dec 9 2019 12 Days of Giveaway show. We received our Winter and Spring boxes but not our Summer or Fall ones. I have sent numerous emails. If I do get a reply it is just saying they received my email but no resolve on where our boxes are. We get emails asking us to confirm our address or they can not deliver. We reply and confirm our address(we have had to do this many times), we did get our Winter and Spring boxes so not sure why they dont have our address. I did get one email stating the reason I did not get my Summer box is because I had not paid for the subscription!!! Are you kidding me! It was a gift to my daughter and I! I have said this many times in my emails. Last email I sent was early September and I just got a reply on December 8 2020 and it only said they received my email and that they are behind. The standard reply I get from them if or when I get a reply from them but no resolve, apology or explanation on where our Summer and Fall boxes are. Its been a very frustrating experience! I dont understand why or what. Why have I had to take time to write and send sooo many emails and nothing gets done or even a reply! Im very surprised and I dont think Ellen would like knowing that her subscriptions are not getting to her subscribers!

Eleanor

I’ve been dealing with this for over a year. Good luck. It’s a miserable experience.

Melanie

I foolishly paid for the annual “upgraded” subscription when it was announced fall 2019. When I found out with my first box there was nothing different other than being entered into a chance to win prizes I have been trying to cancel since winter 2019. I’ve sent numerous emails and never get any reply other than an auto response they received my email. And what happened again this year??? They charged me for ANOTHER annual subscription after a year of sending cancellation emails. This is insane and shameful. I hope the be kind subscription gets shut down for fraud after what they are doing to people and ignoring multiple emails to cancel during a pandemic AND charging my card again

Veronique

I had a bad experience too, no any answer from the customer service… but I couldn’t find the place to cancel my subscription… may I ask for a help, anyone can tell me how to cancel it? Thank you very much!!!

Molly

I sent a separate email to customer service to request cancellation and I got an email back confirming that my subscription was canceled. If you’re waiting to hear back on an old thread, maybe try emailing again. I’m sorry. I wish I had a better answer.

Sandra L Smith

Did not receive all items that were supposed to be in the box. Sent several emails with no response!

Kate N.

That happened to me, as well. I was missing three items. I sent an email to [email protected] with the Subject Line saying ATT: MSA. I was very polite (did not rant, even though I wanted to!) and I had a response within a few hours, and they replaced my box (and let me keep the partial box for my trouble.)

Eleanor

Please report them to the federal trade commission.

Amie

Beautiful box – Summer one has all the good things for a great summer. Love the thoughtful items and Be Kind messages. Thank you. Looking forward to my next one.

Ana

I received my summer box twice and emailed them numerous times to see how I could return it to get my 4 DIFFERENT boxes. I have never heard anything back. Its been over a month and I am still waiting on a reply. I have cancelled my superscription and will indefinably report them to the FTC

Marge Allen

I am extremely disappointed with this whole box think. Last year i subscribed for a year. this summer box would be the last one. I am still waiting for it. My daughter got hers’ 6 weeks ago. I have emailed support which says the will get back with you in 24 to 48 hours. That was over 2 weeks ago. This is not the first time this has happened. My holiday box came after the holidays, again, my daughter got hers’ a full 2 months earlier.
I see the Fall box is coming out and I haven’t got my summer one. Today I got and email saying I needed to update my credit card info. I guess you know that will not be happening. At this point all I want is a refund. I will not recommend to anyone and I will not renew.
I have never seen a company whose brand is based on kindness while such truly lousy customer service.

virginia tucker

I had that happen to my winter box. Finally got it toward end of January after about 5 emails . What was I going to do with Christmas tissue paper in January ? The summer box is here but Ellen won’t get another dollar from me

Eleanor

Please report to the federal trade commission

Eleanor

Please report them to the federal trade commission.

Molly

Is anyone else still waiting for this to arrive? I wish they would at least update ETA when there are delays this long. It would do a lot to create good will.

Eleanor

Please report this to the Federal Trade commission. I’m so tired of not getting the boxes and getting charged. I’m not the only one. We have to band together as a group to make them take notice. .

Marian Martin

I too got a notice at the end of May that my summer box was coming and there would be an email letting me know with a tracking number. I have not seen a second email since then and have not seen my summer box. What is going on? Ellen cannot afford any more negative publicity. I am so disappointed with this whole “Be Kind” campaign. My husband paid for everything in advance.

Michelle

Such a disgrace that Ellen let’s this happen she has to know. Let’s see how long it takes for my credit. I canceled account. I contacted FTC to file a claim.

Eleanor

Report to the federal trade commission. It is tie one thing that we can all do to try to get compensation for this.

Michelle

After many emails and many promises that my summer box was on the way just be patient they said….i get an email today stating there was a glitch in their system and people were sent duplicate boxes and no m were left. They are going to credit my account. I am disgusted and I let them know it. What nerve.

Eleanor

Please please please go to the FEDERAL TRADE COMMISSION website and fill out a complaint. I have been dealing with issues like this since I started my subscription (and four additional gift subscriptions) in November of 2019. I have tried and failed 100’s of times to get customer service to help. This is ridiculous.

Cheryl Symonds

That sounds like my experience for the December box. Interesting they have the same issue 7 months later. Very frustrating!!! And I still haven’t received my summer box either. 🙁

Eleanor

Please please please go to the FEDERAL TRADE COMMISSION website and fill out a complaint. I have been dealing with issues like this since I started my subscription (and four additional gift subscriptions) in November of 2019. I have tried and failed 100’s of times to get customer service to help. This is ridiculous.

Cheryl Symonds

I’m still waiting on my SUMMER box. I’ve had nothing but problems since I “upgraded” to the yearly subscription in November. I was double billed in December after not even getting that box. After MANY emails I got refunded for that at least. I’m questioning this whole subscription as it just doesn’t seem worth the trouble anymore.

Laura Parker

I am wondering if everyone has received their summer box yet? I got the confirmation that it was paid for but it’s been awhile and I haven’t received it yet. I know it’s most likely delayed due to COVID-19 but seems like its been a long time. I’m always afraid someone else will see it delivered and swipe it. Just a little anxious about it. 🙂 Laurie

Kendra

I wrote to them (has to write twice before I actually got a response) and they responded that the summer boxes haven’t shipped yet but will soon which is obviously a lie since so many people have received theirs. They charged me on May 18 so I am worried they are going to double charge again. I do like this box but their customer service is abysmal and clearly they can’t get their billing/shipping straight.

Laurie Parker

I’m afraid I’m just going to have to cancel. I had trouble with shipping last times and that was my first box. Thank you for responding.

Shannon

I still have not received my Summer box 🙁 Getting frustrated as well.

Nancyisshopping

No summer box for me. This is getting frustrating. I saw people start to get their boxes over a month ago.

First Timer

I’m happy with the Summer box. I gave some hair care items to friends. I sent some questions to the support email about 10 days ago – have not heard back from them. Wondering if someone knows the answers….. Thank you. Sand Cloud — which is true? 100% recycled plastic or 97% cotton + 3% poly. As for the mini wireless speaker, it says “FM Function (optional.” Does anyone know how to turn the speaker as a FM radio? There was no instruction/user guide in the box. Thank you so much.

Carrie Sutherland

Glad I loved this season’s box because for the second time in 6 months I have received and been charged for (including duty since I live in Canada) the same box. I know it happened to me and a lot of other people with December’s box, not sure if it is happening again to many others this time. I have reached out twice to customer service through email, but just like in December, they go ignored. I did eventually get refunded for the box in December (although not the duty charges), hope that happens again. Frustrating though, love the box but the service is questionable.

Nancyisshopping

You got sent two summer boxes? I am in Canada and I have received nothing yet…not even one.

Carrie

I got the first box late May, early June I believe. And then the second box a couple of weeks later. Have emailed Customer Service 3 times with no response. Anyone know of any tricks to contacting Customer Service?

Deborah DelCampo

I received my summer box. Being stuck in the house basically, I figured I might get stuff I couldn’t use and could gift because I am not out shopping. It is definitely more fun to give than to receive. So, my niece got the tote, filled with the speaker, sand towel, detangler brush and scrunchies. She has my two great nieces – 2 & 4 years old and they could make use of all of these. I have hair like Ellen, so am re-gifting the Bombay hair towel. I have a friend that looks terrific in caps, so she gets the BE KIND hat. I kept the ice cube tray and drink recipe. I can use that. Diane Keaton should have those ice cube trays. Love the box and am looking forward to the next three!

Amethyst Moon

First time order on this box- ordered May 10, but haven’t received it, but it seems others have, starting to wonder if I’ll even get it.

Shannon

I’m an annual subscriber and still waiting on my Summer box.

Nancyisshopping

me too

Kate N.

I’ve been a subscriber since the first box and I just received the Summer Box yesterday! And two items were missing and no cards. Honestly, it looked like the box had been dumped out on the floor, rifled through and then everything shoved back in. I’ve reached out to customer service, but don’t have much hope that I’ll get any response at all….sad.

Eleanor Russo

You better stay on top of them. Email them until you are blue in the face and demand your tracking information.

Eleanor Russo

This has been the WORST customer service experience ever. I ordered 5 subscriptions and they have messed up every one of them. They sent them all to me the first time and I had to mail them to the right people. They did not send two people their boxes the second quarter and this summer quarter I have not received mine and neither did three of my four recipients. Furthermore, I have been back and forth with customer service since December when I ordered them. I cannot get a refund, customer service does not respond and I am out 7 boxes. It is a nightmare. DO NOT ORDER THIS.

Jackie

i am SO dissapointed in this box. Its my first box getting from this brand. The product pamphlet for the towel says its made out of “100% recycled plastic” but the sleeve on the towel says its “97% Turkish cotton and 3% poly”. False advertising. Also, the prices of most of the products are so inflated. No way a plain canvas tote bag is worth $35 or a baseball cap is worth $26. I feel like I’m being lied to and taken advantage of. I emailed the company asking to return the box and for a refund.

Denise P.

I have heard people have been receiving their Summer 2020 boxes – so exciting!!

I am a new subscriber. This will be my very first box. Does BKBE notify us when to expect a box? And should I be following up, since I haven’t heard anything or received a box yet? I guess what I am asking is what is normal for a first box order.

I am so excited to get this box! It looks as fun as Ellen seems to be!! (I really enjoy her sense of humor.)

Eleanor

Please let us know if you get your box.

Denise P.

I received my very first box (LOVE it!!) about 12 days ago … and today, a duplicate one (???!!!) unexpectedly showed up on my doorstep. It looks like a second order was placed the day after I got my box … a day I happened to have spent in the local ER/hospital. That second order was not placed by me, and is completely unauthorized. I could find no contact phone number for customer service, but submitted a written request for correction (cancellation of that 2nd, unauthorized order). I have never had something like this happen before. It is odd.

BE KIND

Hi Denise! We are so excited that you have joined our BE KIND. family 🙂 We will always email you tracking information once your box has shipped. Be sure to check your Spam and Junk folder too! Please note that there may be delays in your shipment due to COVID-19, but we are doing everything we can to get your box to you as soon as possible! Nothing else is needed on your end!

Lisa

I have been told twice that my box was “on it’s way” and most recently that support staff would get back to me “soon“, yet I have been ignored. I was charged in May, have not received either of the supposed two boxes that were sent, and when I went to try to cancel any further shipments, now the website doesn’t recognize my email so I can’t even log in to stop them. I get that COVID is causing you delays, but you are outright lying to us by saying the boxes were sent. Not only has COVID has it’s toll on your company but covid has also stretched me to the point that I really don’t have extra money to be “donating” to Ellen without product. Get me out of this SCAM!

Kate S

I love, love, love Ellen and all things Ellen. This was the best box yet! They are always wonderful but this one hit all the right spots for me. Always remember that your contribution is for a greater cause – you are giving to make a difference and receiving fun, useful, earth friendly items in return at a low cost.
I am grateful!! Thank you Ellen!!

Kymme

Just received my summer “be kind”box and like a lot of you have a use for some of the items and share some of the others. This time I’m confused (although like) the Sand Cloud towel, it says on the wrapper that it is made of Turkish cotton (I even checked the web site to confirm), but on Ellen’s what’s in the box card it clearly states (twice) that it’s made from 100% recycled plastic. Wondering why the confusion on such an important fact?

Susan Smith

I have been premium since the beginning. I didn’t get any sunscreen coupon or anything extra period in any of the 3 boxes I have received.
And for how much extra this Premium box’s costs a coupon is a joke. I don’t mind the be kind items as I think its a good reminder to us all. So far I haven’t heard of any premium members winning anything from Ellens Show. Does anyone know of anyone that has?

BE KIND

Hi Susan! Please note that all Premium Members will receive at least one additional surprise-and-delight product or experience within their annual billing cycle. Note: additional Premium products are not guaranteed for each Premium Subscriber each quarter. However, we want to make sure you receive your MyCHELLE sunscreen. It should have been sent to you via email. Be sure to check Spam and Junk if you did not see it in your main inbox! Please reach out to [email protected] with the subject line, “ATT: MSA” if you need any further assistance.

Lisa

Considering the extra price we’re paying for Premium, this is laughable.

Lisa

I sure haven’t won anything, but did get the free sunscreen in the summer box. Premium definitely hasn’t lived up to my expectations and maybe that’s my fault for imagining extra goodies in every box. Regardless, I won’t be renewing. I’m a teacher and this is my treat for myself. I can’t justify spending $40 extra every quarter and getting the same box as everyone else.

Angelita W.

Hello!! I received an email on May 13th stating that my summer 2020 box was getting ready to ship out! I’m super excited as usual! I love the Bekind logo on the items, I love anything that’s positive! Especially during these times. After reading some of the comments.. it seems to me that some could use a little positivity rn. To each their own, that’s just my opinion based on some of the comments.. and we’re all entitled to express how we’re feeling. I wish everyone well and “ Be Kind” !! Thanks, Angie

Elizabeth

I just got charged AGAIN after trying to cancel this box FOUR TIMES. Im going to have to file a dispute with my credit card company. Im unable to login on the website, it says my email doesnt exist in their system….HOW DID I SIGN UP THEN?

BE KIND

Hi Elizabeth! We are so sorry that you are unable to log into your BE KIND. account. In order for our system to recognize your email, you must activate your account and set a password. Please reach out to us at [email protected] with the subject line “ATT: MSA” so we can help you cancel your account or resend your login credentials!

Eleanor

I reached out to customer service about not being able to access my 5 subscriptions and I still haven’t gotten the Issue resolved. It’s a joke. Especially at almost 1000 dollars for the subscriptions.

Angela

I have same problem was anyone able to fix this or talk to customer service?

Susan

Same problem here. I did sign up in December but when trying to go into the account to cancel it tells me the account does not exist. I continue to get charged and I receive the box but I do not know what to do to cancel since I did technically sign up. I never receive emails on when it ships or charges because according to them I don’t exist in their system. Thank God I have liked many of the items I have received.

Suman

I subscribed to the quarterly subscription today. I cant access my account as well. It says email doesnt exist. Not sure what is going on …

Charlotte

I have the same problem! I want to update my shipping info as this was supposed to be a surprise for my daughter but she’s had to move home due to covid. I have sent multiple help requests to get into my account because the website says my email doesn’t exist!

BE KIND

Hi Charlotte! We are so sorry for the delay in our response time! We are trying to get back to everyone as quickly as possible considering COVID complications. In order for our system to recognize your email, you must activate your account and set a password. Please reach out to us at [email protected] with the subject line “ATT: MSA” so we can resend your login credentials and help you update your shipping address!

Kelly

Call you CC company ASAP. You can have them block this account. I had to do this via PayPal with Spotify when my account suddenly didn’t recognize my log in information. There was absolutely NOWHERE on their page (at the time-don’t know about now) with CS/contact information, nor anywhere to cancel my account. Ridiculous, but 100% true. I called PayPal and told them what was happening and they handled it. No more Spotify stealing my money.

leah.was.here85

Disappointingly, this feels like Ellen “Merch”. Thankfully it’s for charity, so I hope they sell a ton. I do like Ellen and her accomplishments and also feel like she packs a lot of value into her subscription boxes, as well as unique opportunity with great items at a discount. I was excited for her Summer box since her last one blew me away. However, I will skip this one. Mainly because I do not need someone’s name/branding plastered all over my house. It takes the tastefulness away from the products, in my opinion.

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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.