See New Skincare July-August 2022 Full Spoilers

Interestingly, as soon as I posted my comments below and sent a few more comments on their IG asking why they deleted my previous comments, I finally got an email that my label has been printed (does not mean it was shipped but at least finally printed). It seems they have not been honest about their shipping delays – I feel that if they were honest and open instead of hiding things, deleting IG comments, not responding to questions, I would be a lot more likely to be completely fine with the delays. Stuff happens and that’s fine – but the way they are handling it is not ok.

I have had the exact same experience. I’m very disappointed as I’ve been subscribed to them for years (mid 2019, I think…back when they used to write personal notes). They were incredibly reliable.
I was charged July 5. I have not received any tracking and my order still says it’s unfulfilled. Their IG account keeps advertising the box and they only reply to people that are skincare bloggers or influencers and ignore the customers’ questions about shipping (except for one response which ended up being inaccurate). They had a post where they claimed everything was shipped and that we had to be patient with the Post office to scan everything – that was pretty tricky of them because they made sure to rest the blame on the Post Office and not them (since we have not received a tracking number, that is a problem on See New’s side, not the Post office – an automated email is sent to us when See New prints the shipping labels – which looks like they have not done).
They have deleted IG posts or at least customer comments that had customers inquiring about shipping, They deleted a few of my questions (I was polite and gave them the benefit of the doubt). I tried emails, DMs and their chatbot —no response at all. It’s time unfortunately to file a complaint with my credit card. It’s a shame because up until now, I’ve had a great experience with them.

My box just came … cancelling that sub. Nice products but the wait …

I haven’t received the July/August box either despite being charged on 7/5. No one answered the chat on the site and so far have not gotten a response to my email. Has anyone received the box yet?

Wow looks like my July/August box is on the way!!!

Hmm so it looks like they charged my card on July 5, and fourteen days later my box remains “unfulfilled,” which I assume means not shipped, since I never received a shipping email. To the best of my knowledge, they’re not allowed to charge your card before making shipment unless they explicitly inform you (Margot Elena explicitly informs you of the charge dates, for example). They can put a hold on the amount to be charged, but not actually charge it.

It seems I’m not the only one they’ve done this to. MSA might want to reach out to them for an explanation, since they are fond of quoting MSA in their Instagram advertisements. What a shame. I’ve thoroughly enjoyed the boxes I’ve received from them, but there seems to be some sort of fraud going on with the company.

I got my order conf on 5 July for the sub box, no tracking yet,this is my last box of my sub, I am going to cancel after receipt. Their CS has been awful.

Did any of you get your box?

I have reached out to their customer service about shipping on my box, no response for 4 days so far. I let it pass the first time. This happened to me before with them. Total loss of credibility for me. Staying true to the boxes that have good business practices and customer service.

I’m looking forward to this box! I think if I was paying $56, I would be annoyed at the relatively low value, but since I was grandfathered in at the $39.50 price, I’m more than happy with this selection. I haven’t tried anything from Earth Harbor despite them making the rounds in sub boxes; Ahoy Love, Mermaid Milk, and Celestine all look like fantastic products.

I have skipped some of their boxes this year but this is intriguing. I see Earth Harbor Naturals in many stores so I think I will definitely get this one. Thanks Elizabeth for the code.

I did find a coupon from the founders personal instagram which takes $15 off instead, it’s “BRYN”.
Hope this helps! I just used it on my order and didn’t have an issue with it. Earth Harbor is consistently been a winner brand. Might pass a couple items on to my daughter though, I think she’ll love that bright blue bottle!

I know that a subscription isn’t only about retail value, that curation, etc is also important, but the value to me just isn’t there anymore. The price for this sub has gone up and it’s especially expensive to ship to Canada, yet the value of the boxes has been going down. Part of the value, for me, of a box is receiving products I could never afford to buy myself individually – like the Honua, or the Forest Rhapsody. I cancelled my sub two boxes ago and sorry to say, I don’t regret it.

Favorite skincare subscription hands down. I’ve never tried Earth Harbor but it looks marvelous.

I’m still waiting on my May/June box….no response from Customer service , have left 2 messages more than a week ago now!! Very sad with their CS.

Wonderful sleuthing. I would not have guessed that but I believe you are correct. Celestine looks mesmerizing. Crossing my fingers now!

Oh my…PLEASE let this be true! I have tried Earth Harbor in the past and absolutely love their collection. Hoping for 5 products instead of 4 though….

Ooh… I’ve never tried Earth Harbor, but their stuff looks so beautiful. I’ve skipped the last three boxes (but I did get carried away and bought two Forest Rhapsody boxes during their half price moving sale), but I just might have to grab this one if the spoiler is correct.