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POPSUGAR Boxes On Sale at Gilt City!

MSA
ByMSADec 4, 2017 | 127 comments

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POPSUGAR Must Have
3.9 overall rating
530 Ratings | 71 Reviews

Gilt City has POPSUGAR Must Have boxes on sale now! (Thanks for the heads up, Julie!)

Use coupon code WELCOME20 to save 20% off your Gilt City purchase - FYI - you may need to make a new Gilt City account to use this. (Or coupon FBCITY30 may work for some to save 30%!)

The Box: Glamourista Box

The Cost: $29.95

The Products:

  • Includes: Hudson + Bleecker Bonjour smartphone wallet
  • Figs & Rouge Hydra Prime Light™ Reflective Brightening Primer & Illuminator
  • Buji Baja by Hat Attack Coco flower pin
  • Richer Poorer Wool Striped Nora socks
  • Lipstick Queen Black Lace Rabbit cream blush
  • Pipsnacks kettle popcorn

Read our review of this box.

Good to know: Must order by December 11, 2017 for guaranteed holiday delivery

The Box: Chic Cozy Box

The Cost: $75

The Products:

  • Hat Attack lightweight black poncho
  • (MALIN+GOETZ) Recovery Treatment oil
  • Smith & Cult Book of Eyes in Ice Tears
  • DANNIJO Dagny necklace
  • FOREO LUNA™ Play T-Sonic™ Facial-Cleansing Device + day and night cleansers (15ml)
  • Sisters of Los Angeles smokey tumblers (2)

Read our review of this box.

Good to know: Must order by December 11, 2017 for guaranteed holiday delivery

The Box: Holiday Host Box

The Cost: $29.95

The Products:

  • "Unqualified" by Anna Faris with a foreword by Chris Pratt
  • Tarte Cosmetics Tarteist™ PRO glow to-go highlight & contour palette
  • Hester & Cook chalkboard paper placement pad & set of four chalk style pencils
  • Chloe + Isabel Jen Atkin x Chloe + Isabel Split headband
  • Knot & Bow® holiday mint newsprint gift wrap
  • Fatty Sundays® peppermint chocolate-covered pretzels
  • BloomThat $25 gift card

Read our review of this box.

Good to know: Must order by December 11, 2017 for guaranteed holiday delivery

Are you going to grab any of the boxes?

Starting at $75.00
Active Deal
Get $20 off your first box!
Use Coupon Code MSA20
Subscribe Now
POPSUGAR Must Have is a quartely lifestyle subscription box curated by the editors at POPSUGAR. Each box features their "must have" products for beauty, fashion, home, food, fitness and more. Every box has a value of $250 +!
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127 comments

Jackie

Ordered on 12/4, shipped on 12/13, still waiting on 12/28 (missed promised Christmas delivery!). Looks like my package has been “trapped” in NJ since 12/21.

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Belen

Did someone in the east coast receive the box?
Mine still in Sparks NV since Sunday 17th
I’m starting to worry about receive it before Christmas 🙁

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Jeannie

I’m in VA and mine arrived on Dec. 21.

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cindy

Not me. Time to hit the social media with questions.

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Nicole

Nope mine still says exactly what yours does. I live in Ga. I’m beyond aggravated. I don’t think it will be here by Christmas.

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Belen Herrera

ohh I really hope it arrive before Christmas!

Jacki

I just got a shipping email for cozy chic!! It doesn’t show up in tracking yet, but it should start moving the next couple days.

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Nicole

Ok so I got tracking for both of my cozy chic boxes last night. Neither has updated at all. Seriously concerned now……… they are shipping from Ca, I am in GA. And they haven’t updated at all. I pray they arrive in time.

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Nicole

Has anyone received shipping notification yet for their box ? I placed my order right when the sale went live for the cozy chic box, have yet to receive shipping notification. I’m getting concerned they won’t be shipped in time for the holidays (as it was stated you must order by December 11 to arrive in time).

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Jacki

I just received shipping for my December box, which seems really late.

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Jill

I’m wondering the same…I ordered on Monday and haven’t had confirmation of shipment yet, and unless they’re going to use 2nd day Air, I think I may have to get alternate gifts for whoever I had in mind for the poncho, necklace, etc. I’ve had issues with PS boxes taking 2+ weeks to receive (I live in Hawaii) so I’m quite disappointed.

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Elizabeth

Anyone else still waiting on a voucher? I’ve purchased from Gilt City before, but it’s been over 48 hours and no voucher. Checked all of my spam, trash, etc. (Im)patiently waiting for CS to respond…

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pb

i caved + bought the LE box today which I really did not need esp given I live in warm climate but it was calling me, ha! – rec’d order confirm asap then the voucher about 15 mins later…on gilt, did you look under orders then go to city vouchers and see if it is there?

FYI, if anyone has a friend, if they refer you as a new account, you can use the code GIVE25 and get $25 off $75 purchase (LE box is $75 so it goes down to $50 flat) and friend will also then get a $25 credit on their account…..

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Kat

Couldn’t get 30% code to work but I was able to use code GIVE25 to get Cozy Chic box for $50. Not entirely sure, but I think the code will work with any order $75 Or more

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0000

Final update until order actually ships:

1. Customer service wrote back acknowledging the redundancy of the requirement for credit card information and inefficiencies/restrictions in web design. Supposedly their engineers are working on this issue, as well as the problem of order confirmations not being sent to people’s email addresses.

2. I was given the option to receive a shipment confirmation and any tracking info separately in an email instead of having to reactivate an account on a website whose data policy I do not trust.

Popsugar customer service: 5 stars.
Popsugar website/checkout process user interface: negative stars
Popsugar product shipment: TBD
Popsugar product quality: TBD

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Janet Lane

Whew! Thank you to Pop Sugar Customer Service, they were able to cancel the full priced order, and after much work, I finally got my GC order place. YAY! Whew! I mean, WHEW!

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0000

3rd update:

They emailed me a screenshot of the confirmation number, but did not say if Popsugar will be able to generate an email confirmation or tracking number when the box ships.

Here’ s a copy and paste of my final response to Popsugar’s customer service:

Thanks for your attention to this matter. My last question on this is – when it ships, will Popsugar email me a confirmation of that as well as some way to track it? I’ve never ordered before, so I don’t know what to expect. Either way, as long as the product ships now, I guess I won’t be affected except that if I want to order more things from PopSugar, I’ll be forced to create an account on a website whose problems have not been addressed.

Now, about the data policy Popsugar’s website has.. that is a different matter. I recognize that not everything is under your control.

I am sure you know this, but I did not request for my *account* to be deleted. I asked for the freedom to delete and edit my personal *data*, especially bits irrelevant to my order. To use the first analogy that popped into my head, that is like a mom asking the dentist to have her kid’s old tooth pulled out, and the dentist pulling out the kid’s whole head.

I imagine this all happened because the particulars of the website’s design are not up to you, but it’s obviously causing problems. If you want to copy and paste what is below to the powers that be, here they are.

1. Orders for vouchers will not process unless customer inputs a credit card number, even if they’ve already fully paid for it via Gilt City. The absolute need to input a credit card number is not mentioned anywhere in the checkout process. It is also not intuitive since, again, these people have already paid for 100% of the value of their order elsewhere.

2. Once the voucher is redeemed, there is a confirmation of the pending order in the “order history” section, but no emailed confirmation.

3. When the customer tries to delete personal data, there is no such option built into the website. The customer has no way to delete their information themselves.

4. When the customer caves and reaches out to customer service to do this, there is *still* no explanation of why credit card information was ever necessary to begin with (because it wasn’t), and the Zendesk email form prematurely marks the issue as “solved” without requesting customer confirmation.

5. When the customer asks again that Popsugar delete what should have never been collected in the first place (credit card data), customer service may delete the whole *account*, not the data. This will confuse the customer and leave him/her with no actual record of their order from Popsugar.

6. This probably creates retention problems for the same customer wanting to order again from Popsugar, as they will need to create a brand new account from scratch and go through the customer service conversational tree every time they want their credit card information and address deleted from the “default” categories on the website.

7. Therefore, the best business strategy Popsugar can adopt in this scenario is to have their webmaster edit the customer account details page to make the address and credit card information areas EDITABLE and DELETABLE BY THE CUSTOMER.

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0000

2nd update:

As I wrote before, I demanded to know why they need anyone’s credit card information to process an order using a fully paid voucher.

Popsugar’s Zendesk customer service gets back to me the next day – saying the issue has been solved and that a. my order’s processed and set to ship in the next 7-10 business days and that b. they will delete my information once that happens.

I write back saying that it has not been solved, because they will not delete my credit card information, which is not necessary for this transaction. I understood about needing the mailing address (though not the not deletable or “default” without confirmation parts of it). But if they had a good reason to have my credit card on file, which made no sense to me, I asked them to give it.

In response, customer service said they have deleted my account details.

But when I refreshed the page, all the info – address and credit card number – was still locked into place. So I tried signing out and signing back in, and my entire account had been deleted instead of just the personal data.

This is problematic because after your order goes through, Popsugar does not email you a confirmation of the order placed and your order number. I have now asked customer service to send me an order confirmation via email since I would otherwise have no record of spending $60 on their company and having a pending order.

No response yet.

Really disappointed in Popsugar’s inability to handle personal data issues with more finesse. For those of you with a longstanding history with Popsugar, take this as a warning that if you ask that they delete your DATA, they may respond by deleting your whole ACCOUNT. I’ve seldom seen such hamfistedness by a company designed to cater to women.

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pb

anyone have the poncho already? I saw Liz’s comment that it is lightweight but any thoughts if doable for warm places? thx!!

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Anna

I just got an email from Popsugar buy holiday box get December box for free offer code Winter17

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Anna

Not free December box is $10 with either men’s or women’s Popsugar Must Have Limited Edition Box

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Nicole

Will these boxes arrive in time for Christmas ? I snagged the coZy box for $52, considering gifting the necklace if it arrives in time for Christmas.

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pb

Must order by December 11, 2017 for guaranteed holiday delivery

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Nicole

Thank you so much! 🙂

Christy

Really debating this, but not sure a $60 deal on a nice LE box is worth all this hassle.

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pb

you can get for $50, I posted info in last comment – it all worked fine for me today, had no issues with gilt or psmh!

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Janet

Right? If you add in your time at say $15/hour, then it isn’t…… Bummer, though if these companies wanted to get their acts together they would be so amazing!

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Kaleigh

Tried my voucher again this morning and it still doesn’t work. “That promo code is not valid for this order.”

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KM

Has this worked for anyone?

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Kristin

Yes – I got ordered and received the voucher last night and then went to the must have website and ordered my box with no issues.

Jp0945

Be aware that many of us who purchased the August Popsugar Box during the 50% off sale have received emails saying so sorry but we oversold because our inventory control stinks so we will issue a refund a week after your order. Popsugar is now on my “do not buy under any circumstances” list.

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Peggy

My August box also got cancelled. I’m very upset as I ordered it right after the sale posted and was planning to divide it up into several holiday hostess gifts. They need to do more than just refund the purchase price!

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Tallulah

They need to do MORE than refund your money?

Oh Peggy, bless your heart – you are so funny! LOL

Cat

I’m really annoyed too because I was also going to give these as gifts. I thought it was weird when I received tracking several days ago, but only for the October box. I wrote them now asking if they are not going to send my August boxes at all or at least send one? Totally shady, because I ordered early on in the sale, so they either had verrrry few August boxes to begin with, or maybe they are shafting the people who ordered other months as well, and sending out August boxes to people who ordered only that….very annoyed to find this out a week after the fact.

Julie

I’m surprised this post didn’t get edited out. Mine get deleted when I try to warn people.

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Lisa

Wow. I just got an email tonight from Popsugar. The August boxes I bought on cyber Monday were oversold. They’re refunding my money. This is such a bummer!

Did anyone else get anything similar from them?

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Yadira

I bought the boxes for the months of August and October during the cyber monday sale and both were, sent about 4 days ago.

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Janet

Woa, I think I might actually be healing from my subscription addiction. One more company or deal that seems to tank, with little or no ability to resolve an issue or concern. I won’t be adding any new subscriptions for a very long time after this. Even if it gets resolved correctly. I’m worth more than the time this has taken already to try to resolve it. You live and you learn.

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KM

The voucher still doesn’t work. I called Gilt City and got the same response as others. I’ll try again tomorrow.

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Eileen Myers

10 sleepy brook lane

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0000

Update. It only let me process the voucher once I added my credit card. This seems unnecessary since there seemed to be no tax or shipping charged. Then, when I went to account settings, they had saved both my address and credit card information as “default” personal data without any option to delete it. I have contacted Popsugar to address this nonsense. I am disappointed in their sloppy and restrictive data policy.

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Janet

I do NOT advise this as good advice. I did the same thing and was charged $43 for the box, never got the GILT City voucher to work, so in addition to the $43 I was charged by PS, I was also charge $24 by Gilt City. Now I am out $65 for 1 $39 box. What the heck. And 2 companies with little to no approachable Customer Service. What do I now? And, I cannot get my cc info off PS… either

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0000

Ordered mine on Gilt CIty. 30% wouldn’t work so got 20% off for $60.
Went to Pop Sugar’s site. Entered code. It seems to register, bringing total to 0.
But it won’t let me check out. What gives?

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Beth L

If one was a mystery I may of jumped in but……I really am happy for those who are grabbing one or two or ten..😂😂😂

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Jasmine

My voucher code was also not working. I signed out of Popsugar, then back in, tried again and it worked. It seems like a glitch. I have ordered lots of Popsugar boxes using Gilt City voucher, and I have never had problem.

Question ladies, Any thoughts on gifting the necklace to a plus-sized woman? I am really trying to give all relatives on my Christmas list a necklace. But this one looks like it may be too small for someone that is ladies XL. I would love to gift it though, if it’d be a good fit. Any thoughts?

FYI— I am a scrawny-sized woman, so I tend to have the opposite problem. So many of the chunky necklaces, especially from Bijoux Box, are too big. I really need some guidance here, so I don’t offend! 😊

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Jennifer

I’m plus size, 2x with a rather thick neck. I complain regularly about necklace lengths. On its longest length, it fits me perfectly, though I would prefer it a little longer, so the inclusion of an extender would be a great gift idea.

I adore this necklace. It’s enough of a statement piece to not seem lost on a larger chest, but isn’t gaudy either.

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CaliforniaJanet

I’m an XL and the necklace fits me fine, so I’d say definitely go for it. 🙂 And like Jacki says, if by chance it’s a little tight, she can always get an extender…you can buy them on Ebay for very inexpensively. But I think the sizing should be ok.

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Julie

The necklace is much more substantial than it looks in pictures. I was surprised at how large it actually was. I think it will be perfect.

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Michelle

I’m a L/XL and this necklace is fine for me. It has a true extender, and I find it plenty roomy. I’d say you are fine to gift this to an XL lady, although it may be hard to give it up once you see it. I think it would work well on a scrawny lady too!

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Jacki

You can include a necklace extender if you aren’t sure about the fit.

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Rie

My voucher finally worked, so they fixed the problem. Yay!

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Beth

Yes, mine worked too! Yay!!

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Janet

And, mine is not working, guess I get to shop elsewhere….