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POPSUGAR + Gilt Tropical Wanderlust Mystery Box – FULL SPOILERS!

ByLiz CadmanSep 26, 2017 | 227 comments

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We have full spoilers for the Tropical Wanderlust POPSUGAR Mystery Must Have Box thanks mandymeg! (This box is sold out.)

Winky Lux Lip Pill in Bunny – Value $14 (From the December 2016 POPSUGAR Box)

Ocean Tribe by Turkish-T Kilim Towel – Value $49 (From the July 2017 POPSUGAR Box)

Sachajuan Hair in the Sun – Value $32 (From the July 2016 POPSUGAR Box)

Sunnylife Inflatable Swan Drink Holder – Value $18 (From the July 2016 POPSUGAR Box)

Pintrill Pineapple Pin – Value $12 (From the July 2016 POPSUGAR Box)

Hat Attack Neutral Diamond-Printed Sarong – Value $58 (From the June 2016 POPSUGAR Box)

Michael Stars Beach Hat – Value $48 (From the July 2014 POPSUGAR Box)

And in case you missed the other two box spoilers:

The Box: Gilt Exclusive Must Have Box

The Cost: $75

Use coupon code WELCOME20 to save 20% off your Gilt City purchase – FYI – you may need to make a new Gilt City account to use this.

The Products:

3.1 Phillip Lim 10th anniversary limited-edition 31 Nano Second pouch - Value $195 (From the CFDA Box)

AJ Goods Nest Wire Bowl – Value $35 (From the November 2016 POPSUGAR Box)

Pehr Chambray Runner in Wine – Value $44 (From the November 2016 POPSUGAR Box)

Popsugar-076

Michael Stars Porcelain Skinny Scarf in White – Value $30 (From the July 2016 POPSUGAR Box)

Knock Knock Are You Ready (For Your Close-up?) Compact – Value $10 (From the June 2016 POPSUGAR Box)

Yellow Owl Workshop Festive Rubber Stamp Kit – Value $19.50 (From the December Mini Box)

Kate Spade New York Photo Album – Value $20 (From the March 2017 POPSUGAR Box)

Tarte Lights, Camera, Splashes Waterproof Mascara – Value $23 (From the July 2017 POPSUGAR Box)

Dessange Top Coat Serum – Value $12 (From the December 2016 POPSUGAR Box)

Meri Meri Star Party Picks – Value $8 (From the November 2016 POPSUGAR Box)

Knot and Bow red tags - Value $4

What do you think of the spoilers?

And in case you missed it, we also have full spoilers for the Gilt City POPSUGAR Must Have Fall Flirty box thanks to Emmy!

This $25 Box (SOLD OUT) will include:

Stowaway Cosmetics Dawn To Dusk Palette – Value $25 (From the November 2016 POPSUGAR Box)

Kendra Scott Elaina Rose Gold Bracelet in White Pearl – Retail Value $50 (From the November 2016 POPSUGAR Box)

Pehr Chambray Runner in Wine – Value $44 (From the November 2016 POPSUGAR Box)

Jack & Lucy Bicoastal Wide Brim Hat - Value $58 (From the September 2016 POPSUGAR Box)

Smith & Cult Lip Lacquer in The Warning – Value $22 (From the September 2016 POPSUGAR Box)

Christian Lacroix Paris Pasio Sticky Note Folio – Value $13 (From the August 2016 POPSUGAR Box)

Lalicious Brown Sugar Vanilla Shower Oil and Bubble Bath – Retail Value $28 (From the October 2016 POPSUGAR Box)

(FYI - the marketing for this box indicated that there should be 8 items total, so this box might be missing an item.)

What do you think of the spoilers?

FYI - this box is sold out, but the Gilt Exclusive Must Have Box is still available.

(Use coupon code WELCOME20 to save 20% off your Gilt City purchase - FYI - you may need to make a new Gilt City account to use this.)

Starting at $75.00

Active Deal

Get $20 off your first box!

Use Coupon Code MSA20

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POPSUGAR Must Have

3.9 overall rating

530 Ratings | 71 Reviews

POPSUGAR Must Have is a quartely lifestyle subscription box curated by the editors at POPSUGAR. Each box features their "must have" products for beauty, fashion, home, food, fitness and more. Every box has a value of $250 +!

Read customer reviews >

Posted in POPSUGAR Must Have Box Spoilers, Subscription Box Spoilers

Liz Cadman

Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

Read More By Liz Cadman >

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227 comments

Emily

These are some beautiful ideas I love the box idea and everything and like to see more Turkish towels idea or peshtemal would be nice. I have been searching for online ideas like this and I am pretty much sold on this I d love to know more I am going to keep reading all of it. Thanks

john

wow its a creative and nice box I love the idea and that Turkish towel looks amazing thanks for sharing this with us

Amy

Augggghhhhh!!!! My two Tropical wanderlust boxes finally came today. Each box had 5 items, not the promised 8. I was prepared for perhaps 7 items, but only 5??????? I’m so disappointed. Sigh.

Angie

Contact them! Hopefully, they’ll make it right. Good luck!

Angie

Soooooooo….My flirty fall box came without the Kendra Scott bracelet. I emailed and was told they have no more inventory of that bracelet. The bracelet was the deciding factor in buying the box.

I don’t get Popsugar. This is one of the guratered items. Not sure how they run out. Also not sure why they wouldn’t notify us or why they just sent the box without it.

Don’t think I can keep dealing with all these issues. Sigh.

dmg

Finally got the eighth item x2 yesterday. I also received my missing mug I purchased from the boutique that was backordered. Well, I compared the two and they are not quite the same so I’m a little disappointed. Popsugar needs new software for their site to better handle accuracy of their stock.

Angie

What were your items?!

Estalyn

PS gave me a full refund for the box (which I asked for) and sent me an extra September box (which I did not ask for). I see black flower pins and striped socks in future mystery boxes.

Lisa

God Bless poor Popsugar. I doubt this was a deliberate mistake sending out 7 instead of 8 items. Why do I say that? Because I contacted them about ordering 2 Flirty Fall Boxes and, of coarse, I got 7 items not 8. So I told Andy all I want is my 8th item times 2. But I did mention I’d be happy to take a swan off their hands as I have friends who will love it. So, instead of getting one replacement order, I got 3. The first one contained 2 swans and one Tarte Mascara. Then, today, I got one more Taste Mascara and one more swan. Then, later tonight, I got another package with 2 more Tarte Mascaras. So, I have 4 mascaras and 3 swans. My friends are getting 2 swans as part of their Christmas gift and I’m just sharing the mascara with friends. Popsugar must have a lot of leftover so I doubt they were trying to hold on to it. I will say I was always nice and never angry with whoever replied. My motto is always you get more with honey then with vinegar. Hence I ended up abundant! LOL

Hey Lisa, did you receive a shipping notification for the three packages? Andy also let me know that he would be sending me an 8th item but I haven’t heard anything since and I don’t see anything on my Popsugar account page.

Laura

I didn’t get a shipping notice – my item (mascara) came yesterday.

vanessa

IT’S POP SWAN!!

“You get a swan! & you get a swan!”

Angie

for those of you who received the wanderlust box – was the beach hat as colored here (tan)? Tia!!!!

Angie

Thanks guys!

Betty

Mine was dark brown😟

Mattie

Mine is chocolate brown

Mattie

Tracking for my “replacement order” just appeared in my Fedex App. I’m not sure what it is but it only weight 0.1lb so must be very small

vanessa

The fun never stops!

Ann

Well, PopSugar just made me eat crow. Here I have been whining and saying I am done with them and I just opened my front door to find the September box sent as my replacement item. DARN IT, POPSUGAR. I CAN’T QUIT YOU NOW.

Ann

Correction, NOT the September box.

Ann

Like ignore what I said. It was a different order. BLERG.

Amanda McDanel

Yes, I only got 7 items instead of the advertised 8 in the Wanderlust box, but am I the only one that received expired Suncream? The Hair Cream had an expiration of 03/2016 – OVER A YEAR AND A HALF expired!!!

Who do I contact? PS or Gilt?

WTF????

Gigi

They offered me a September box as a replacement item. At first they were going to send me the oh wow brow from July 2016 and I said I’m not sure how long cosmetics shelf life is so they said they’ll send me a September box.

Ann

Oh, wow- I didn’t even check the date on it. So, so, soooo happy I only paid $17.50 for that box. I understand it is the manufacturing date and all, but I’m happy to be done with PopSugar. Their poor business practice will keep me away from them no matter how enticing the boxes may be in the future. I still haven’t received my 8th item in the mail.

Veronica

So I emailed Sachajuan and asked “Hi I had two questions on your Hair In The Sun product. The date that is at the very top of the back of the product, is that an expiration date or manufacturing date? If it is a manufacturing date how long is the shelf life of this particular product assuming that it is unopened?”

This was their response “Our products are OK and safe to use minimum 12 months after opening. In practice it’s more than that. The date on the product is the manufacturing date.”

Hopefully that puts you at ease. I actually got a response within an hour of emailing them so that’s pretty awesome.

Amanda

Thanks so much Veronica! Going to see if there is an exp next to it.

Veronica

Is that the expiration date or the manufacturing? And if it’s that’s Manufacturing how long is the shelf life? I see the bottom says it’s no good 12 months after opening… I would try popsugar first and/or the manufacturer of product

Gigi

Got an email back from Ann regarding the 8th item from the wanderlust box. She sent me a list of what’s supposed to be in the box and asked which one was not in my box. So it looks like the 8th item is Oh My Brow from July 2016 box. It’s obviously more than a year old by now and I’m not sure about the shelf life of cosmetics so I asked her about it. Let’s see what she has to say. I’ll keep you posted.

Ashley

Really? I contacted them about the missing item and they sent me a ring dish and cargo blush which I just received today.

Julie

Do they not double check what they advertise? It was a calculated decision to send out one less item for both wanderlust and flirty boxes or did they do a formula of some sort that calculated shipping fees of those of us that would request their missing item to those of us that wouldn’t bother and math favored just skipping an item? Pineapple Luxe did it once and sent a mass email to everyone that ordered and made it right. Then again they don’t have the infamous Andy working for them.

vanessa

But how would we entertain ourselves without the Infamous Andy?

mandymeg80

I got my missing eighth item from the Tropical Wanderlust box today! They sent me a Thrive Cosmetics Highlighter in Stella, which is much better than the emoji napkins that I thought I would get! Hope everyone else gets a good eighth item as well!

Irene A

I got the exclusive box yesterday and I love my first runner and wire bowl! The leather pouch is beautiful as well, though of course a good chunk of the invented retail value there (since it was a popsugar exclusive) is the brand. But it is beautifully made! I paid $50 for that box, which may be why I’m not annoyed, but $50 is worth it to me just for the spoiled items.

I currently have the skinny scarf sitting in a dye bath at work, I threw it in with five yards of cotton jersey I’m ice dyeing for a show set in the late 60s. If it works, I’ll have a funky weird skinny scarf which can be used as a headband! The only thing I really dislike is the compact, because it’s so sloppy with glue all over the inside where glue is definitely not meant to be,

I should have had my flirty fall box last Friday, but fedex messed up somehow and said it had been refused by resident? Even though the receptionist at work never even saw the fedex guy. Andy the customer service rep was great about that, I should have tracking for a replacement in a couple days. The funniest thing is I could watch the fedex tracking as the box traveled back to New York where it came from!

Teresa

Irene,

Please post a picture of the scarf in the forum when your done with it. We would love to see sub box transformations.

Lisa Avebury

I got a response today. I only asked for the 2 items to be fulfilled. I think my order is already in process. First time I ordered from Popsugar and, since I haven’t gotten any of these items before, I’m really happy with the Flirty Fall Box. I ordered 2 for gifts. And, believe it or not, I asked for one of my replacement items to be “The Swan” as I have a friend who will enjoy it. So Popsugar probably loves me!

Chrystal

Did they give you a list of replacement items to choose from? I received my Flirty Fall box last night and emailed them immediately regarding the missing item…still waiting for a response 😩

vanessa

Come on, gurl. Why would PS do that??

That’s way too responsible! Plus it takes out all the fun of stressing & living an anxiety filled existence while waiting for an email or the box or…

Jacki

So I contacted customer support and opened 4 tickets for the 4 boxes I purchased. Initially I was going to get 1 item sent out for receiving fewer items in a box than advertised. After reading how people were being offered a box, I wrote back. They offered to send me a September box (I’m already a subscriber) to resolve the Exclusive box. Just checked and they closed the tickets for Fall and 2 Tropical boxes. I asked why it was closed with no resolution and no response about these boxes. They said I have multiple tickets open for the same issue. I told them I have 4 orders with issues (fewer items than promised and items that aren’t beauty/fashion) and if they aren’t prepared to address each of them, then it’s time to discuss refunds.

Jacki

The response was to send all 4 boxes back and after they receive them I can talk to Gilt about a refund.

We all know Gilt doesn’t offer refunds on vouchers. And why would they when its PSMH that didn’t properly fulfill what PSMH promised? This Andy is pretty sketchy.

Estalyn

Andy said the same to me. Unfortunately, because it’s shipped 3rd class, return service is not included. You can still refuse delivery, but the package gets disposed by USPS. If PS wants the boxes back, you will need to pay for shipping unless you can get PS to give you a pre-paid return label. PS did not give me a return mailing label after many requests. “Andy” explicitly told me in an email to refuse the package.

Wendy B

Why is he the only one that responds? Maybe he’s the complaint guy?

Wendy B

I think every sub box curator should be invited to look at the swap pages. It’s the perfect way to see the kinds of items that people enjoy and those that are unwanted. Items that have a huge following or are scarce are the kinds of things they should include while the ones that are listed 100+ times should not. There are actually items listed over 400 times. That speaks volumes about customer preferences.

vanessa

Wen, that is a GREAT suggestion!!

Hope they’re reading THIS.

Estalyn

I posted this update in my original thread below but also wanted to post up here for those who may not scroll down that far.

*********************

Hi ladies! I finally got a response from infamous Andy. He first said he would send me a September box at no charge. I wrote back and insisted on a refund because I already have the September box. He finally caved and said I could refuse delivery and when they receive it back they will issue a full refund to me. So, we at least know for the Exclusive box they will either send you a free September box or a refund if you are persistent. Good luck!

Estalyn

So I talked to my mail carrier today and I can refuse delivery but it won’t be sent back to PS because it was sent 3rd class. Only first class and Priority Mail have return shipping services. Love that PS customer service advised me incorrectly on what to do. So, waiting to hear back from “Andy” again on a pre-paid mailing label to send the box back.

Jacki

I commented above. But when Andy cancelled the tickets on my additional 3 boxes, I asked for a refund if he wouldn’t address them in some form. He send me 4 shipping labels( guess he withdrew the offer to amend the Exclusive box) and told me to ask Gilt for a refund. Well Gilt isn’t responsible for this and doesn’t issue refunds for vouchers. Andy is trying to get me to send everything back and forfeit my money. Needless to say I cancelled my subscription

Ann

I just finally received my Tropical Wanderlust box and promptly messaged them about the missing 8th item. I hope I don’t end up having to waste too much time on this. I do want to list the box now so hopefully they will send an 8th item ASAP.

Chris

I initially received the lame response of we are sorry, but hope that you can gift to your family and friends.. replied with the fact that others were receiving a complimentary box and did receive the same offer. So overall I am satisfied. But will never again buy a “mystery” box. For that matter my subscription has lapsed and it will take some great boxes to draw me back again

Alexa

I don’t know if anyone is selling, but I’ll buy the whole Tropical Wonderlust box (including the towel) for the selling price + shipping.

Stephanie

The only item I want from my Tropical box is the towel. Planning on putting the remaining items up for swap (along with a previously gotten swan I already had listed and at least 2 Kendra Scott bracelets I have up for swap from prior boxes). If you are interested in any of my items, let me know or click on my name for my swap page. I would LOVE if someone took this stuff off my hands!

Liza

Hi Alexa – I would sell the entire box to you EXCEPT the towel. Let me know if interested

Alexa

Thanks but i really just want another towel and would take the other stuff as a bonus.

Ninaliv

I’d love to get the tropical box as well if anyone is willing to sell! Thank you!

Ann

I’m trying to figure out what average shipping $ would be. Since it was all repeats for me, I’m just going to put it up on eBay for selling price($25) + shipping. Mine was supposed to arrive yesterday, but it should be here today. I would have liked to keep the towel, but I am drowning in repeats and I’d rather spend money on teeth whitening and I know people really want that towel.

Ninaliv

I’d love to get the tropical box as well if anyone is willing to sell! Thank you!

Estalyn

For those of you who are unhappy with the exclusive box, what do you want PS to do to make it right?

– Full refund
– Additional products
– ???

vanessa

Personally, I don’t need a total refund since I liked most of my box.

I would prefer sub items that are actually in the category they promised, ie; beauty. Not toothpicks, tags or photo albums, etc.

Jacki

I have asked for PS to meet the promised number of items and also send items to replace the ones that aren’t either Beauty or Fashion. That will meet the minimum standard for what was advertised for the 3 varieties of boxes. Needless to say, I will never purchase a more expensive box again. They are completely unapologetic about putting out a $75 box worth $405 while the $25 box is worth $240.

vanessa

did you get a response yet?

Caitlyn

This isn’t about this box, but it is about PS so I thought some of you with more experience with them could help me. I bought stuff in the flash sale (I’ve only ever gotten two boxes, June 2017 and July 2017, so I don’t have the products most people are sick of). I got a pair of socks, the Mani ER kit, the yoga mat towel, that adorable watermelon lunch box, and the Rise and Shine coffee mug. My box arrived yesterday and was missing the mug because it’s apparently on back order. (No note or anything about this; I saw it on the packing slip.)

I’m a little confused; I thought that the flash sale was items they already had and that they had a surplus of. I didn’t expect one of the items to not be available. If I contact customer service, will they be of any help? I really like that mug. Do any of y’all have any experience with missing items because they’re on back order?

Thanks!

Danielle

I personally had ordered items from the flash sale before . Two items were missing and on the invoice it listed them but quantity said zero . I contacted PS and before I got a response I had already gotten a refund for the items . But the funny thing is weeks later they sent me the items and I never saw a charge for them .

Jacki

It would be completely appropriate for you to contact PS and request an update such as tracking or estimated shipping date for missing items. You can also mention that they could improve your experience by providing this information without the necessity of you inquiring.

Wendy B

The flash sale is still active, so once I knew the catchalls weren’t coming in either of my GC boxes I picked them up along with the mug and the adorable watermelon box. I can’t imagine they’d still be selling it if they didn’t intend to send them out. I would send an email to bring it to their attention, but I would say they will send them out when they come in.

mandymeg

Last night after I posted the Tropical Wanderlust box spoiler, I emailed Popsugar that my box was missing an item as I didn’t get eight items as advertised. Andy D. replied back to me today:

Hi Amanda,

Thanks for reaching out! We’re very sorry to hear that your item was missing. Your replacement order has been placed and it should be on the way shortly. We appreciate your patience!

Let us know if you have any further questions.

Cheers,

Andy D.
Member Services Assistant

So ladies, hope isn’t lost about getting that eighth item (who knows what it will be!?) sent to you. I’ll update you if I get a shipping email any time soon. Also, the hat is pretty terrible but I think it would make a good hat for a scarecrow costume or Halloween decoration.

vanessa

…. for a swan 😉

Wendy B

YES!

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