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Rachel Zoe Box of Style Fall 2015 Subscription Box Review

Liz Cadman
ByLiz CadmanSep 11, 2015 | 116 comments

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Box

CURATEUR
3.3 overall rating
243 Ratings | 52 Reviews

The Rachel Zoe Box of Style from The Zoe Report is a new subscription box from Rachel Zoe. I am a huge fan and love her taste, so I think this may be my favorite subscription box launch of the year so far!

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Open

My Subscription Addiction paid for this box. (Check out the review process post to learn more about how we review boxes).

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Sticker

The packaging on this box is fabulous – it definitely feels like you are unwrapping a luxe gift!

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Wrapped

(Each item is individually wrapped in black tissue paper).

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Items

The Subscription Box: Box of Style by The Zoe Report

The Cost: $100

The Products: “Every season Rachel and our TZR editors will hand-curate more than $300 of our favorite fashion, beauty and lifestyle items.”

Ships to: US

Check out all of my Box of Style reviews!

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Letter

The box comes with an info booklet with Rachel’s styling tips, and a letter from her introducing the box.

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Info

Each brand also included a coupon code for Box of Style subscribers.

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Case

CLUSE La Bohème rose gold watch with interchangeable grey and black straps - Value $132 Value

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Case Open

I even love the storage pouch this watch comes with! Here is the actual watch:

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Watch Bands

Love the menswear inspired style and size. Here is is on:

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Watch On

And a closer look at the strap:

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Band

I think the grey band is my favorite - but I'll definitely use both.

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Serum

One Love Organics Gardenia + Tea Antioxidant Body Serum - Value $39

I fell in love with this product thanks to the April POPSUGAR Must Have box. The scent is subtle and reminds me of summer, and the formula is pretty lightweight and absorbs quickly leaving a bit of a sheen. I'm so happy to have more of this body serum! (And the coupon included for One Love Organics is pretty great too - $25 off an order of $75 or more!)

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Notebook

Sloane Stationery Custom Set of Notebooks for Box of Style subscribers ($40 Value)

I like Rachel's suggestion to use the "Shut it Down" notebook for to-do lists! These are both Rachel-isms, and as Tamara mentioned in an earlier post, the Shut it Down also works for 30 Rock fans!

30 Rock Dealbreaker

 

A look inside at the lined pages:

Rachel Zoe Box of Style Fall 2015 Subscription Box Review pages

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Fedora

Topshop Fedora - Value $48

I love the olive color of this felt hat, but sadly for me it's a little too snug for my head and doesn't sit right. I think I'll be gifting or swapping it.

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Fabric Fresh

The Laundress Fabric Fresh Classic Spray - Value $8

I love that Rachel includes practical styling tools in each box. (I used the nippies from the Summer box to protect my heels in new shoes for a wedding this summer and they were a life saver!)

This spray has a powdery fresh scent and is designed to both freshen up fabrics and remove odors. (A high-fashion Febreeze!) Rachel also recommends using it for your purse and car.

Also good to know about this product: Free of petroleum, SLS, phosphate, phthalates, and dye. Cruelty-free.

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Earrings

SHASHI Earrings - Value $55

These are rose gold ear climber earrings. (Check out the link to see how they look on the ear). I love the delicate style - I think these will go with almost anything!

Here is a picture to better show scale:

Rachel Zoe Box of Style Fall 2015 Subscription Box Review Scale

Verdict: I'm thrilled with this box. It can be challenging to put together a unique fashion box with only non-sized items, but I think Rachel has been killing it every quarter! The hat and watch are two items I rarely see in subscription boxes, and I really feel like this box nailed the fall theme with the color selections too.

What do you think of the Fall 2015 Box of Style?

Starting at $112.50
Active Deal
Use code SPRING25 to save $25 off your first box
Use Coupon Code SPRING25
Subscribe Now

CURATEUR is a subscription service that caters to style lovers like you! Edited by fashion experts, these seasonally delivered boxes include a curated assortment of products that will elevate your lifestyle while introducing you to the most up-and-coming brands for beaut... read more.

Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

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116 comments

Leah

I’m really disappointed right now. The metal on one my earrings is stripping off and I only wore them twice. I contacted them, and after two days, they responded with “it’s more than thirty days and we don’t have any stock so sorry.” That’s not an acceptable response! I’ve written to many companies and they generally try to work with dissatisfied customers, especially if they clearly sent out a defective product. I wrote back to them, but I’m now on guard for my next box. This is not okay.

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Kay

This is the real thing with all plated jewelery. The gold silver or rose plated fades away in a few uses. Always. No matter brand or the price The earrings are solid and real 925 sterling silver, so clean it off the rose plated and you could use it in silver.
Pd. I’ve found the same earrings in a local store in yellow gold, rose gold and silver, half cost. Not similar. The same earrings

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Leah

Really? I don’t usually buy fake jewelry (and because of that, jewelry altogether). That’s ridiculous. Jewelry isn’t disposable. How would you clean off the rose gold around all the little crystals without it looking splotchy?

And that’s crazy! It said Shashi also or it had a different brand?

B.

The metal on my earrings stripping and flaking too. The good thing is that it’s sterling silver underneath so you can polish it or dip it in silver solution which will brighten up the silver- mine was black underneath at first. But it obviously doesn’t put the plate back on. It just makes it look less obvious. Another thing that you could probably do is take it to a jeweler and have it dipped in rhodium and that will turn it an all white metal.

It sucks that the zoe customer service isnt offering some other kind of solution. I understand if they don’t have any stock left but they could figure out something else to do. I would contact them about mine but I already had to deal with them about my box not getting shipped out. I don’t want to mess with it anymore. However, I still subscribed to the winter box… We’ll see how that goes.

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Leah

Update! They have now told me they will credit $10 to my account as “a one-time exception.” That satisfies me. Now I just need to make sure that my account is actually credited….

Leah

Thanks for the response to my comment! This feels like a support group. I’m so upset with them. I think it was just how flippantly they didn’t even attempt to make it right, and then said “we sincerely apologize.” No you don’t! The earrings are rose gold so making the posts more silver will look odd, but I’ll see how much worse it gets. The shame is I realized this was a problem like two weeks ago and then it still would’ve been in the 30 days but it didn’t occur to me that it would be an issue, especially as it’s the first time I’ve contacted them about anything.

I’m also still subscribed and I’m trying to understand why. I loved the experience of unboxing this box (it was my first luxury box), but at the end of the day, I only kept the watch and the earrings (and the fabric thingie, but does that even count?). And I’m a size 4.5 ring so that Alexis Bittar ring will be huge on me. I think subscription boxes do something to your brain…and not in a good way.

Emma

So this comment is a bit late and I’m not sure if anyone will see it, but I recently discovered that the hat is NOT supposed to be worn directly on top of the head! That’s why it may seem small: it’s supposed to be worn at an angle at the back of the head. Now that I’ve started wearing it like this, I LOVE the hat!

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Kim miles

I just had my wAtch and a bracelet stolen Saturday. Feel so sad …. Maybe someone has one to swap? If not I will swap the case and grey band.

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H.E.

If anyone is interested I’m selling my box for $106 plus the cost of shipping. Everything is still wrapped and in the box.

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Jen

Looks like Customer Service is changing what they said. Here’s the next email I got from them, in response to an angry message pointing out their horrible customer service.

“Hi Jen,

We believe there was a miscommunication. Cluse is sending us more product but we don’t have any dates of when it will be receiving in our warehouse and when it will be sent to you but we promise to take care of your damage. We truly are sorry and appreciate your patience! 🙂

xoxo

Team Zoe”

In their last email they said “We will follow up with you if we get more stock in.” Now they are saying that they “promise to take care of the damage.” Hmmm. I guess lots of people got damaged watch bands, and it’s a lot for them to deal with right now. I’ll just wait to see whether they follow through on their word.

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Jen

This is a horrible company. One of my watch bands did not fit on the watch face, and I know this happened to other people too (such as the writer of the subscriptionista blog). I contacted Customer Service weeks ago and they finally got back to me today with the following response:

“Hi Jen,

Thank you for contacting The Zoe Report! We apologize for the inconvenience but we currently don’t have any inventory to be able to fulfill this product for you. We will follow up with you if we get more stock in.

xoxo

Team Zoe”

This is horrible customer service. They didn’t even offer me a partial refund even though the hero item (the reason I bought the box) isn’t even usable!! I unsubscribed right away and won’t be giving them money ever again.

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katy

The same thing happened with me, but it was the earrings. The left earring was broken and useable. They told me it was on backorder and that it could be months before they replace it, but they would. After some time, I contacted them a second time, and they basically said I was out of luck and they would credit my account $10. I am not impressed.

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Jen

I finally received a replacement for the unusable black watch strap. It arrived on 10/13.

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Jen

Sorry – looks like my last post didn’t go through? Just want to provide more info:

So, Customer Service is changing what they said. Here’s the next email I got from them, in response to an angry message pointing out their horrible customer service.

“Hi Jen,

We believe there was a miscommunication. Cluse is sending us more product but we don’t have any dates of when it will be receiving in our warehouse and when it will be sent to you but we promise to take care of your damage. We truly are sorry and appreciate your patience! 🙂
xoxo

Team Zoe”

In their last email they said “We will follow up with you if we get more stock in.” Now they are saying that they “promise to take care of the damage.” Hmmm. I guess lots of people got damaged watch bands, and it’s a lot for them to deal with right now. I’ll just wait to see whether they follow through on their word.

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Jen

Also, the band on the hat has already come loose (i.e., the glue isn’t holding it on). This suggests to me that the box sends out poorer quality items than are usually sold by the companies included.

This is the worst subscription box experience I’ve had in terms of both customer service and defective products, and I’ve tried dozens of subscriptions. And this is supposed to be a luxury box!! If I’m paying $100 I expect the company to be a bit more professional.

What a disappointment.

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Name *

Is anyone still interested in purchasing or swapping for the hat? I’m just not a hat person. Email me at [email protected]. Thanks!

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Diana

I have the hat and body spray up for swap if anyone is interested.

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Gloria

Is anyone still interesred in this box? I’m 97% inclined to sell mine.

I love everything but living in Puerto Rico I’m still living in the sarong and sunnies from previous boxes and still not in Fall mode.

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Kori

Has this sold? If not, I would be interested in purchasing. Please email ksavage2 at cox dot net.

Thanks!

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B.

Would love to swap the watch for Mara Hoffman sarong with tags attached (and the face peel from that box if you can). I bought a watch right before the spoiler was announced and I don’t switch out watches. I have and am still coveting the sarong though. I am on the swap boards!

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B.

Swapped.

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PA Anna

I sorta liked the box. Neither my husband or I were able to swap out the watch bands. The hat doesn’t fit quite right. I do have a couple photos of me (mostly hidden) wearing the hat in a somewhat humorous review.

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S. Cha

I would love to buy the Sept box if anyone would like to sell for cost plus shipping. Thank you!

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claudia

I actually like the hat a lot! The watch is beautiful but lays funny in my wrist. Maybe the straps are the issue, I never even thought to look! The earrings are up for swap and I’m debating the rest. I think I like it well enough to keep. I’m much more excited by the PS LE box!

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Kim

I’m posting hat and body spray. Anyone interested?

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TerrieNYC

I have a tried and true Omega watch that I ALWAYS wear and had no intention of keeping the watch from this box. However once i got it in my hands I think its beautiful! And I also Loooove the hat (and it fits perfectly – thank goodness!). I basically love all the items in this box and since I didn’t love the white purse from the last box this one totally makes up for it! I cannot wait to see whats in the winter box! 🙂

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Laura

Forgot to add that it is also fun to wear the watch with one black and one grey strap.

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Laura

Made mine an annual sub. Just received a compliment on the watch and hat too:)

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Melissa

Another fantastic box from Rachel Zoe. I am not a hat person, but this one looks great! Tried the serum last night and my skin is so soft this morning – love it! The earrings are not my style, but that is fine; will swap or sell them.
Love this subscription. Now that I have received 3 boxes that were huge wins, I am going to convert my subscription to annual.

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Have you seen what is in the annual subscription boxes? They are $350 each but items worth $1200 I believe. Have not found anything online regarding those boxes.

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Britt

The annual subscription is not a solo box. The $350 covers the 4 seasons, which on their own are $100 each… I hope that clarifies.

Jen

This is my first Rachel Zoe box and I’m a bit disappointed. I really like everything, but several items are defective.

The black strap does not fit onto my watch. (Did anyone else have this problem?) The metal bars inside the ends of the black straps are visibly longer than they should be (in comparison to the metal bars in the gray straps) and do not fit into the watch head even when the inner metal bar is pulled in all the way. I emailed both [email protected] and [email protected] addresses yesterday and have not heard a response. The fact that others have already heard from them pisses me off. I also just noticed that most of the leather strap on my hat has become disconnected from the glue.

So I’m guessing that they sell crappy quality products specifically for this box, lower quality than the products usually sold by those companies. I don’t see how else they could get away with the prices.

In the dozens of subscription boxes I’ve received, I’ve never gotten a box with TWO defective items, and from a luxury box no less. I’ll definitely be unsubscribing, but not until I get somebody to respond to me about the black watch strap that I can’t use! Big fail for me by Rachel Zoe Box of Style.

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Claudia

I had a lot of difficulty getting the black strap to fit but I think it’s finally securely in. I didn’t realize I wasnt the only one experiencing this problem. Good luck, our sites look like there’s Ann excellent guarantee on the watch.

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Brit

I had the same problem with my black bands–VERY disappointing. To top it off, the stitching on my gray band is unraveling. I’ve also contacted them via email. I’m still waiting for a response.

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Rachael

I had the same problem with my black strap. One piece is slightly too long. I emailed box of style yesterday (Saturday) but since it is the weekend I wasn’t expecting a response until Monday at the earliest. I attached a photo of the strap piece that was too big. Hopefully they get back to me soon!

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Rachael

UPDATE: They emailed me back yesterday (Monday) saying that they would be sending me new black bands. They would email me back about shipping soon. Will update again when I get that shipping notice.

Meghan

I love the earrings and watch! So pretty, and they look great on! I liked them a lot more than I initially expected.

The serum, fabric spray, and notebooks are cool.

The hat… doesn’t even come close to fitting my head! It’s soooo small. Pretty bummed about that, but then again I’m not sure I’m cool enough to wear a fedora, lol. I’m one of the few that would have preferred a scarf for fall since that would have fit me. Now I have a hat I need to find a home for. Ugh.

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B

Hi all.. Hat is just too small for my bug head, haha!! Email me at [email protected]. Make a me a reasonable offer (plus shipping) and you got it!

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lisad

Everything arrived and is great. I have to say I really love the watch, the rest is going to my college daughter.

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Ake

I love the watch, and the face is lovely. But the straps seem like they’re made of poor quality leather. Bending them just enough to put on started to make creases in the leather. I put leather conditioner on both, and was horrified by how much dye came off the black strap. It looks fine, but the gray one is now a little mottled. But it seemed like they really needed the oil! I was planning on buying at least one more strap, but now I’m not so sure.

Has anyone else noticed this? Any recommendations?

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Justme

Creasing is normal. I’ve owned a few leather strap watches and they almost all had creases. The only ones that didn’t were the extremely thick leather bands. Since this is a very soft leather band, it creased almost immediately, which I expected. It’s not very noticeable to me though. If anyone is noticing defects, the plastic authenticity card that came in the pouch mentiones a guarantee for 24 months from date of purchase. It wouldn’t hurt to contact them or box of style. Creases from wear most likely won’t count though.

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Sarah

Both Box of Style and Cluse have the worst customer service. I love my watch, I’ve worn in a handful of times (gray strap only), and the back of one of the straps where the pin is tore, and it’s noticeable because half of it is hanging off when you strap it on.

So I figured I’d put the black watch bands on, and like others, one side doesn’t fit. I emailed Cluse—-they said I have to take up matters with Box of Style….box of style says IF they have black bands, they’ll send them, but they’re too busy right now. WTF?! so I pretty much have a watch face with no bands. I emailed Cluse because of the warranty card in the case, and they have yet to respond. Very disappointing.

Hawk21

Very helpful, Justme, thanks! I’ve never had watches with leather straps but I’m not worried to gift it now.

Miccarty

Actually I had this issue too – I’ve never had a real leather strap watch before (although I have leather shoes and purses) but after the first day of wear, the gray strap had a huge “chip” on it where the weather wore away and whatever white material it has underneath is showing. It’s also showing wear tears on the bottom of the straps by the stitching. I wasn’t sure whether this was something I could/should contact team Zoe about, or maybe Cluse. I just thought this was really a bummer for a $130ish watch!

And, I’m not rough at all on watches – I’m in an office sitting all day!

I wondered whether I could put leather conditioner for my boots in the straps. I had also planned to buy more straps, but they’re too pricey for some thing that can be ruined in one day 🙁

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Hawk21

That’s disappointing! And I was planning on gifting the watch, but with potential issues with the straps I’m hesitant.

...

My box hasn’t come yet, but I noticed the same thing in various photos and was wondering about it.

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Danielle

I got my box on Wednesday, and I LOVE the watch. I was worried the face would look too big and silly on my petite wrists, but it’s gorgeous and I’m obsessed with it now. I tried to go on the Cluse website to order more straps for it, but they’re sold out of a lot of the colors. 🙁

I also really like the notebooks and the Laundress spray. Serums are always nice, but nothing I get too excited for. I can’t wear earrings so I already swapped mine, but they’re so pretty – I would have kept them if I could wear them.

The only thing that really isn’t my style is the Fedora. It fits my head just fine, but it’s not my thing so I have it up for swap.

Overall, this may be my favorite box ever thus far – mostly because of the watch. 🙂

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Imogene

I love everything about this box. The earrings are nice but are not my style so I will swap or gift those. I’ve never really worn hats, but I am going to wear this one when it gets cold and windy. I don’t know how it’s supposed to fit; it’s a little snug but I think that’s how I would want mine so I would feel more secure that it wouldnt fly off my head on a windy day.

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