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Vince Unfold Clothing Rental Review

Vince Unfold Clothing Rental Review

What Is Vince Unfold?

Vince Unfold is the new clothing rental subscription from the luxury clothing brand, Vince. I am a self-proclaimed superfan of Vince’s minimal basics, but since their clothing is pricey, I’m not able to own as many of their pieces as I’d like. With this new service, I can rent four pieces of Vince clothing on an unlimited basis, plus I have the option to buy pieces I love at a discount.

Read on to learn everything you need to know about how many items I could rent in one month, which items I picked vs which ones I actually got, and see whether Vince Unfold is right for you.

by Marne Orenich, MSA Reviewer, Vince Superfan
July 22, 2019| 17 comments

Pros & Cons

The Pros
  • Rent & wear new clothing styles every month without commitment.
  • Discounts on items you want to keep.
  • Try before you buy.
The Cons
  • You can prioritize items in your “Edit” (a wishlist of items you’d like to receive), but you aren’t able to choose exactly which items you get in each shipment.
  • Vince Unfold doesn’t show prices on their site—you won’t know the price of the items until you get them.
  • Clothing is not always seasonal.
Is It Worth It?
  • Vince Unfold costs $160.00/month to rent four pieces at a time—it often costs about that amount to buy a single Vince piece at retail.
I’d Recommend Vince Unfold If You
  • Are a fan of Vince already, but can’t afford to purchase a lot of their clothes.
  • Like to refresh your wardrobe with big-ticket items without purchasing new clothes all the time.
  • May not have access to discounted Vince items locally.

About This Luxury Clothing Rental Service

The Subscription: Vince Unfold

The Cost: $160/month + free shipping

What You Get: Four Vince clothing items at a time to wear as long as you like with the option to buy at a discount. Swap your four pieces for a new set of items

Ships to: Contiguous 48 US states. (No Hawaii, Puerto Rico, APO/FPO, or Alaska, unfortunately).

Learn more at a glance >>

My Subscription Addiction paid for this box. (Check out the review process post to learn more about how we review boxes.)

Getting Started

Signing up for Vince Unfold is really easy. All you have to do is create an account (which you can do without actually signing up first) and put in all of your billing and shipping info. They don’t have stylists or preferences like other rental services, so there aren’t any questionnaires to fill out. Plus, they only offer one type of subscription (four items at a time for $160/month), where other brands may offer a variety of programs and price points. I do like that their unlimited plan lets you swap your pieces for new items as often as you’d like (with free shipping both ways), so I won’t be stuck with the same items all month.

Vince Unfold clothing browsing screenshot

Vince Unfold offers a pretty massive selection of items to choose from. However, when I signed up in late spring, I noticed that my clothing options included an awful lot of sweaters and cold-weather items. Since then, they’ve added more seasonally appropriate items. (Some are still available on the Vince website and some are out of season and available on outlet sites like Nordstrom Rack or Saks Off Fifth.)

Your Virtual Edit

Vince Unfold Wish List screenshot

Once you’re signed up, you’ll want to browse items on the Vince Unfold site and add them to what they call your Edit. Your Edit helps you keep track of what you’re currently renting, pieces on your Wish List, and any pieces you have On Hold.

Wish List

This part is important—you need a minimum of 10 items in your Wish List before your first delivery. If you take a long time to decide on things like I do, I’d suggest making your choices before you even subscribe so that your Wish List is ready as soon as they charge your credit card. (Having a well-stocked Wish List cuts down on wait time.) New items become available all the time, so I recommend checking back often to update your Wish List with new arrivals.

Vince Unfold Wish List Detail screenshot

Each item in your Wish List has a little arrow next to its name that you can use to open a dropdown. In the dropdown, you’ll see the size you picked and the date when you added the item to your list. You can also choose to “prioritize” items, letting Vince Unfold know to send you those pieces first, as inventory allows. This little section also lets you delete the item from your Wish List, or sort it as an On Hold item.

Vince Unfold "on hold" section screenshot

On Hold

The On Hold section is where you can save items that you may want to try someday, but not at the moment. This tool is handy for saving items that aren’t seasonally appropriate, or that might be good for a special occasion in the future. As I mentioned, it’s getting warmer where I live, so when I saw a puffy jacket and some sweaters that I liked, so I saved them in my On Hold section for later.

Vince Unfold At -Home section screenshot

At Home

The At Home section of your Edit shows you the pieces you currently have rented out. Once a set of items ships, you can go to the At Home section to finally get to see the prices of the items. The site does not list retail nor discounted prices up front, so you won’t know the value of what you’re receiving until the order ships. Vince Unfold will let you know the discount you’re getting (the percentage), but not the actual retail cost. (I had to track those down online myself.) This section is also where you note which items you’re sending back and which pieces, if any, you want to buy. (I’ll talk more about that a little later!)

You’ll also find package tracking info on this page.

Soon after you’ve subscribed and stocked your Wish List with at least 10 items, Vince Unfold will send an email saying that your order is being prepared. I got this notification the same day I signed up (April 26th). My shipping confirmation that didn’t come until four days later on April 30th. That was kind of a bummer—since the service is unlimited, time is of the essence. Once it shipped, my order only took two days to get to me. (It arrived May 2nd.)

Unboxing My First Vince Unfold Delivery

Stack of 2 Boxes

My first four items didn’t fit in one box, so I received two. From the outside, my packages were completely plain, brown, unbranded boxes.

open VInce Unfold Boxes

When I opened the boxes up, I did find some Vince Unfold branding on the underside of each lid.

close up of VInce Unfold sticker

Each item was wrapped in tissue paper separately and sealed with a branded sticker.

  • vince unfold info booklet

    1 of 6

  • 2 of 6

  • 3 of 6

  • 4 of 6

  • 5 of 6

  • back of vince unfold info booklet

    6 of 6

    Vince Unfold includes a booklet that details how the service works, but I didn’t get an invoice or paper listing the items I received. (I’ll have to look to the At Home section of my Edit for that information.)

    return mailing bag

    I also got a large plastic shipping bag for my returns.

    My Vince Unfold Review

    Here are the clothes I got in my first Vince Unfold order.

    • 1 of 3

    • 2 of 3

    • 3 of 3

      Vince Cropped Cotton Crew in Optic White – Retail Value $195.00, Vince Unfold Price $156.00

      This white long-sleeved top is sort of like a sweater with a boxy fit. Once I put it on, I realized I could have sized down quite a bit. The fabric was really high-quality, and the construction was what I’d expect from an expensive brand. The top just felt like it was well-made and would last a long time. It was quite soft, but sadly, simply too big for me to see myself wearing it all that often.

      [gallery link="none" size="full" type="slider" ids="467261,467262"]

      Vince Short Sleeve Swing Tee in Blue Pumice – Retail Value $75.00, Vince Unfold Price $60.00

      When I got my Vince Unfold order in early May, many of the items they offered were for colder spring weather. I found this more seasonal, simple tee to add to my Wish List, and luckily, it made the first order. It’s a basic blue tee, but like the other top, I felt the quality in the comfort and fit.

      Of course, I wouldn’t normally pay $75.00 for a t-shirt. While the quality was great, this tee didn’t wow me. While it’s a fine top, it wasn’t a keeper, even with the $15.00 discount. I’m also lucky enough to live near a Saks Off Fifth which often stocks higher-end Vince brand basics at a better price.

      [gallery link="none" size="full" type="slider" ids="469533,467264"]

      Vince 3/4 Sleeve Pencil Dress in Black – Retail Value $365.00, Vince Unfold Price $273.50

      I simply love this dress! It’s so sophisticated and simple, and I felt downright regal wearing it. The fabric is rather heavy, so it’s better saved for a cold weather day. I think it fit me really well and was crafted quite nicely. The weight of the fabric and the construction of the hems and zippers showed off why the price tag is so high. There was definitely no icky feeling while sliding into this one. I love where it hit me on the leg (although I’m sure it was designed for someone taller than 5’3″ in mind), and even though the sleeves were a bit long, they looked great bunched up. This one was a little tricky to get in and out of because of the back zipper, but I was able to make it work.

      • 1 of 2

      • 2 of 2

        Vince Long Sleeve Mock Neck Pullover in Dark Copper -Retail Value $195.00 (sold out), Vince Unfold Price $117.00

        Admittedly, it’s a bit harder to see the shape of this pullover in this photo, but the link above will give you a better idea, you’re interested. I don’t wear brown a lot, but I couldn’t help but be attracted to this comfy-looking drawstring sweatshirt. Once again, the fabric was gorgeous and miles better than a fast fashion piece from the mall, even if the silhouette isn’t breaking any new ground. I love, love, love a good sweatshirt on colder days, and this one was just so cozy.

        Making Purchases, Returns, & Getting New Items

        When you’re ready to return your shipment and/or decide what pieces to keep, head back into the At Home section of your Edit. Here, you’ll be able to use the “Buy Item” and “Return Item” buttons to let Vince Unfold know what to charge you for and what to expect in your return.

        Although I loved getting to wear these luxury pieces, I didn’t get anything I couldn’t live without, and honestly, I didn’t think the discounted price was really all that alluring. I will say that none of these pieces seemed like they were worn AT ALL. I’m not sure if that’s thanks to the dry cleaning Vince Unfold does between rentals, or if this service is so new that I received some legitimately never-worn items.

         

        Vince Unfold Return notified

        I chose the “Return Item” option for each piece I was returning. (The screen responds with a “Return Notified” message, meaning Vince Unfold will soon start preparing your next shipment. Note that they won’t ship a new set of items out until your return begins tracking, so get that package to the post office ASAP!

        My Second Vince Unfold Rental

        Here’s my second delivery from Vince Unfold.

        Vince Slinky Ribbed Crew in Black – Retail Value $195.00, Vince Unfold Price $135.00 (Found here for $90.00)

        This tight, slightly sheer, ribbed top is awesome. It reminds me of a top I received from another rental service (Le Tote) this winter, but the quality here is unparalleled. This top fit me really well and was quite long, so it could easily be tucked into jeans, slacks, or a skirt.

        [gallery link="none" size="full" type="slider" ids="469534,467274,467275"]

        Vince Tie Back Dolman in Heather Grey – Estimated Value $325.00, Vince Unfold Price $260.00 (Found here for $127.99)

        I couldn’t find this exact top online, but I did I find a similar style in blush priced at $325.00.

        Grey is my favorite color, and this is a really cool design for a sweater! I don’t think it ended up being the most flattering on me personally, but wow, does it look good on that Vince Unfold model! The sleeves and body are cut from the same piece of cloth, so there aren’t separate shoulder seams to give it a draping dolman sleeve. At the back, there is a bottom panel with a tie closure. The unique shapes and details make this ribbed sweater a lot more interesting than your average pullover. It’s 70% wool and 30% cashmere, too, so you can just imagine how it feels!

         

        This is the first time I was able to put an all-Vince outfit together since I received a top and a bottom in the same box. I even paired the pieces with my “like new” Vince sandals that I bought second-hand on Poshmark.

        • 1 of 2

        • 2 of 2

          Vince Split Back Shell in Black – Retail Value $275.00, Vince Unfold Price $220.00 (Found here for $197.00)

          Here we have a staple piece for warmer weather—a sleeveless top. This one has a split back that drapes down and exposes a keyhole opening. I opted to tuck this top in, but even so, it drapes nicely. I probably could have sized down with this top, but it still looks alright.

          • 1 of 2

          • 2 of 2

            Vince Twist Drape Skirt in Dark Pebble – Retail Value $295.00, Vince Unfold Price $236.00

            I paired the previous top with this navy blue skirt, which has a twist detail at the front that makes the hem fall a bit higher in the front and lower in the back. It has pockets (ooooh, ahhhhh) and is very comfortable to wear. That said, I have never been a big fan of skirts for various reasons, and I tend to prefer tighter fits.

            Making My Second Return & An Important Tip

            Vince Unfold Cost to keep 2
            Once again, I wasn’t obsessed with the pieces I received, so back they all went!

            I returned my second set of four items and was confident that I’d have time to receive a third order before my first month was up (and before my next $160.00 membership fee hit). But, here’s where I messed up…

            Vince Unfold add more styles email

            As I mentioned earlier, you must have at least 10 items in your Wish List, or Vince Unfold will not send a next box. I took the 10-item wording as a suggestion, not as a rule. I returned my second package and was waiting for my third set for a week while I unknowingly only had nine items in my wishlist. Vince Unfold did send an email coaxing me to add more items, but since I was already receiving so many promotional emails from them, I ignored this one for longer than I should have.

            Canceling Vince Unfold

            vince unfold cancel

            My plan was to use my first month of Vince Unfold as a test run for the service. When I signed up, I set a calendar reminder for myself, so if I decided to cancel, I could do so before being charged again.

            There is a cancel button in your account, but it simply prompts the above message. UGH. The dreaded phone-call-to-cancel! I especially didn’t appreciate that I only had a five-hour window each weekday to call—at the time, it was 10am on the Friday before a holiday weekend! Thankfully, I was able to talk to someone and cancel around 3pm that day. They did offer me a $50.00 credit to stay, but I declined.

            So, Is Vince Unfold Worth It?

            Vince Unfold is not for me. Personally, $160.00 is a lot of money for me to spend, even for four or more items, and I didn’t love that I couldn’t choose specifically what I got with each shipment. When putting together my Wish List, I had added some cheaper items (partly because Vince Unfold wasn’t showing me a lot of seasonally appropriate items), as well as more expensive items that I was really interested in trying. But I never got the big-ticket items (like leather pants), even though I’d marked them as priorities. Getting to try those standout pieces may have made this program more worth it for me.

            I also didn’t find the discount (usually 20% off, but sometimes up to 40%) for the items all that enticing, especially because I found some of the pieces elsewhere online for less. I’d rather stalk an item I know I’ll love until it goes on sale or ends up at an outlet—it feels more worth it to me to buy one piece and have it forever than to pay roughly the same price to rent 8-12 so-so items. If Vince Unfold were about half the cost, or if I were able to choose the exact four pieces I got in each delivery, the service might be a bit more alluring for me.

            That being said, there is something to renting high-end clothing as opposed to cheaper items that really elevates one’s style. I received two shipments (which I had for roughly a week each) with a total of eight items that retailed for a total of $1,920.00. If I had a different job where I thought I needed to constantly impress with a rotating closet that was extremely well constructed, this might be a better service. As I said, I am also lucky enough to live near stores that offer the Vince brand at very discounted prices where I can actually try them on before buying or return if I change my mind. Not everyone has that available to them, so this might be a great option for them as well.

            Would you subscribe to Vince Unfold?

            How do subscribers rate Vince Unfold?

            4 subscribers rated this subscription
            4.1
            out of 5 stars
            Shipping
            Customer service
            Retail value
            Quality of products
            Curation
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            Do you subscribe to Vince Unfold? Add your rating now!


            Written by Marne Orenich

            Marne Orenich

            Marne is a lipstick connoisseur, record collector, and twice over cat mom. She loves discovering new clean beauty brands and has quite the collection of beautifully packaged serums and moisturizers.

            17 Comments

            1. Thanks for this.

              Actually, Vince Unfold will send you a second box before the other box is received at the fulfillment center. Technically, you can have 2x the number of items at home at any given time. Utilizing the “Return Notify” feature is a game-changer.
              They do message it quite clearly that you must add at least 10 items to the edit, and suggest 24+ for a seamless delivery.

            2. I’ve been having so many issues with rent the runway that I’ve decided to test out some new subscription services — on my first shipment of Vince unfold, will let y’all know how the first month goes!

            3. I’ve been having so many issues with rent the runway that I’ve decided to test out some new subscription services — on my first shipment of Vince unfold, will let y’all know how the first month goes!

            4. DO NOT use vince Unfold ! its a nightmare! it took them more when 72 hours even to consider to start shipment . after calling couple of times to costumer service , they still could not provide trucking number! I cancelled it right away, hoping to get a full refund because the costumer service employee told me that people who will decide to give me my money back are in INDIA!!!! It is not worth the aggravation and its a lot of money to spend for services they don’t know how to provide!

            5. Agreed, Marne. Your review saved all of us time and money.

              I’ve seen the Vince ads on Insta and was considering a one-month trial, but will save my money. Having to call customer service was the kicker for me. Also, for $160, I would like to see at least five items–one piece for each workday. That might make it worth it.

              A few questions: What was the turnaround on the shipping time for box #2? How many possible exchanges could you do if you wore one item each day of the week, assuming you kept the 10 items on Wish List at all times? Probably still only three, right?

              Thanks again! 🙂

              • Glad I could help, Melissa!
                As far as the turnaround for my second box, it looks like they began preparing it on Wednesday, May 8th, shipped it Saturday, May 11th, and I received it (in Pittsburgh) Monday, May 13th. They’ll start prepping a new shipment as soon as you do the “return notification” online but won’t ship it until your return bag begins to track w the USPS (aka- it gets scanned). We usually wait for our mail carrier to pick the return bags but he was on vacation which meant his substitute dropped the ball and I had to eventually run my return to the post office (which took more time).
                I am very confident that I could have gotten a third shipment with time to wear it if I had had 10 items in my Wish List. That definitely cost me the extra round. I think 4 rounds might be pushing it, but possible. Since I had Andy photograph me here at the office, there were weekend days that didn’t really count towards my “wear” days. It also depends on which items you receive. Obviously, four dresses or tops would take longer to wear than two tops and two bottoms (which could be worn in two outfits as opposed to four).
                I can’t recall exactly where mine shipped from, but I think it was fairly close which explains the two days it took to get to me. I’m not sure if they only have one place they ship from or several. As you can tell, there are so many factors at play!
                If you ever end up going for it, please let me know what your experience was! Very curious…

                • I tried it twice (a second time after the $50 credit they offered, which was a nightmare to get applied). Each one I was able to exactly three boxes (shipments) by end of the month. I don’t see why there needed to be such a long prep time. I would have been ok w the shipping two days each way, but as soon as I return notify, why not just ship me whatever is in stock on my list? I do RTR as my main one and the second they receive the item and notify you, you can order a new thing and it ships that day. For me, it’s the four items together that was the true killer because then I have to wait about 4-5 days for more stuff to arrive, minimum. Also one time they sent me two of the exact same skirt in really similar colors. Like yo, give me a little variety! Or don’t send me three bottoms and one top! I did find that there is some wiggle room – I did return notify and then didn’t drop in mail for another 1-2 days and my order did start processing.

            6. That is A LOT of money to pay a month for just 1 brand with such measly discounts to purchase. I second using Rent the Runway. I rented several designer pieces…some of which I ended up purchasing for 70+% off.

            7. Rent the Runway carries some Vince and their monthly, 4-item rental is much cheaper. Plus you can pick the items!

              • I second RTR! I subscribe to RTR Unlimited, which is $160 a month as well and you can always select your items. You do create a wishlist of sorts – “hearts”, but it’s more for personal reference so you can remember what you like. I work across the street from a Vince store and go there every so often to try things on to see what would fit, then hop onto RTR to see if I can rent it. There’s this one burnt orange slip dress I’ve had my eye on!

                Marne, one thing you didn’t mention – are you able to return items one at a time, or do you have to swap all 4 (or whatever you’re returning) at once? That’s one of the things about RTR I love, – i always have something on hand. I wish they would have the ” return notified” option so that things would start shipping sooner, but it’s a small squibble I suppose.

              • Oh wow- that’s a really good call out, Allisen. Thanks for pointing that out!

              • Yeah Vince actually said they launched because of the high rate of “keeps” from RTR but the 4 at a time doesn’t work for me. All items ship from Ohio, so priority mail would be 1-3 days depending on your location by the way. Also they don’t seem to like you changing addresses – I was on a cross country trip and they kept saying my tax rate would change bc of my shipping address and I am like yo I am traveling, relax!

            8. Nice thorough review! I completely agree with your assessment.

              • Thank you, Lauren!

              • I totally agree. This was SUCH a helpful review. I love how Marne walked us through the whole sub process, including the clothing options and what she ultimately prioritized (but did not receive)…I agree, getting to sport some spendy leather pants might have changed the perspective on whether this sub was worth the splurge. The review really helped set expectations appropriately – that you might not receive your wish list items. And I particularly loved that Marne explained her thoughts on exactly why this sub might or might now work for someone. It was the perfect review.

                I think I’m going to pass and do exactly as Marne plans to do to satisfy her Vince craving! (wait until my local off-price retailer restocks on Vince and get a piece or two that I truly adore instead of renting some decent but not totally adored Vince clothes). Thank you again!

                • Thanks for the kind words, Karen! I appreciate you taking the time to let us know how this helped you. We’re working on getting more of these in-depth reviews going, so it’s nice to hear that it’s worth writing the longer review. 🙂 Please let me know if there are any additional questions you might have as well!

                  • Honestly, your review couldn’t have been more perfect. I walked away feeling as if I had personally been the actual subscriber…so in the end you saved me $160 to try this out. Thank you again!

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