Le Tote Reviews

I enjoy getting Le Tote...more than some of the others that never seemed to read my style profile. You are "renting" clothes and if you buy them then, of course, they're used but I've never had an issue with the quality of an item. I also enjoy that I can pick out my own selections. They do have limited quantities so sometimes what I want is not available but I've always found something else to try and some times it's out of my comfort zone, which is good!

My first tote arrived, fast shipping... Everything looks great, fit is not perfect sizes run large. Look forward to the next one as they perfect my sizes...

So far I LOVE this subscription! Cute box which includes a nice card insert showing all items in the box. Everything with the exception of one item has fit perfectly. The prices can be a bit high on some items but they will include a sale item which I've found is within my price range. The shipping is extremely fast which allows me to take advantage of as many outfits as possible for my monthly cost. I had one glitch trying to buy an item which alternating my tote and customer service took care of it right away for me. All and all I'm very happy.

I had wanted to try LeTote for a long time, and finally decided to try it last month. I’m canceling this month for two reasons: 1) like other reviewers mentioned, the items I liked and selected as favorites were generally not in stock when needed, and 2) the items arrived clean but had a worn look. I knew I was receiving a used item but was surprised by the level of wear. There is no way to cancel automatically on the site although their marketing said you could pause membership at any time (which is not fully accurate because you can skip a month, but not pause indefinitely), but I reached out today via their help form. I’ll update the review if service is poor or makes canceling difficult.

I have been a member since this service started. I loved it back then. Fast forward to now- the selection is terrible and it takes over a week for a new tote to ship. I used to pick out my clothes and they would ship the next day. So a few times now I have picked clothes for a certain occasion (with plenty of time to spare) and they have not arrived in time. Now that this has happened twice, I will be cancelling. It is such a shame it is so terrible now. Do not waste your money. It used to be worth it, but not anymore.

I had them years ago when they were new and they were great. So I thought why not go back. I started my subscription. Paid for it so far I haven't received one box. I've loaded up my favorites. I've signed up for the unlimited subscription. I reached out to customer service and received a impersonal response of sorry we haven't replied because we are busy. So I waited another 24 hours then requested a cancellation it's been over 24hrs since that still they remain silent

Horrible experience. First of all, the selection isn’t good. I had received a gift card so decided to use it but then cancel the subscription so I wouldn’t continue to be charged $79/month. They canceled my order and my subscription, sent nothing, and still charged me the full amount. Have contacted customer service multiple times and gotten no response

I've done this and RTR, and despite RTR getting significantly worse over time, Le Tote is a millions times worse. The clothes are cheaper, there are way way way fewer options (couldn't even get a jumpsuit because they don't have any size 8/10 available currently), and it's now been over 8 days and my shipment still hasn't arrived. Won't be doing this again.

I just canceled Le Tote. They sold me one thing and delivered another. You choose from their inventory by "adding items to your closet." You anticipate that when they prepare your tote that they would choose at least one item for your closet. Not not the case. They selected items for me that looked like they were from JC pennies (where clothing goes to die). They give you the option to swap them out but then only give you 6 or so even uglier items to choose from. More often than not, the clothes they put in my tote are too small (They always give me mediums and I wear a large.) When I go to even swap the sizes, there are almost never any large sizes available. My first tote arrived and all the clothes were ugly and didn't fit right. I set back the tote to give them one more chance and the tote that they styled me for this time was way worse that the last. I live in Texas, its all ready 85+ everyday and they suggest to send me a long sleeve shirt in brown (it's spring y'all), a navy turtle neck and a dress in a size medium, again I'm a large and this is clearly listed in my style profile. I go to swap out every item and it's just not possible. I clicked on the turtle neck and there was not one item listed to swap it out for. I clicked on the dress and there was not one dress available in a large, and I clicked on the brown shirt and there were only 2 available in a large and they were quite possibly the ugliest shirts I've ever seen. One was cotton and had a blue color but the rest of the shirt has a graphic design. I mean, what is this 2002? Le tote is about 10 year behind with their styles.

READ THE FINE PRINT! I spent $90 for 8 pieces of clothing. Only 2 fit correctly. One item was damaged, and Le Tote would not exchange it. I assumed this was similar to other companies who allow exchanges. I should have done more research. Very disappointed, and canceled my membership immediately.