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JourneeBox Subscription Review – Zero Waste Box

JourneeBox Spring 2021

4.7 overall rating
20 Ratings | 15 Reviews

JourneeBox delivers a quarterly lifestyle experience that features designer-produced, sustainably-made fashion, home, body, and culinary goods. The JourneeBox direct-to-consumer business model — meaning they design and produce all of their goods — keeps costs and environmental impact down. This model guarantees subscribers quality, vetted products made from sustainable materials that are ethically made.


My Subscription Addiction paid for this box. (Check out the review process post to learn more about how we review boxes.)

all items from JourneeBox Spring 2021

About JourneeBox

The Subscription Box: JourneeBox

The Cost: $54.99 per quarter + free US shipping. $49.99 for a pre-paid annual subscription.

COUPON: Use code FIRSTBOX! to save $10 off your first box!

The Products: 6+ sustainably-made or fair-trade items with customizable products focusing on accessories, apparel, home and beauty goods.

Ships to: The contiguous United States for free, Puerto Rico, Alaska, Hawaii for $8.00.

FYI: JourneeBox is taking a pause on shipping to Canada, but they do have a waitlist here!

Per JourneeBox:

Due to logistics and duty costs, membership is currently closed to new subscriptions needing delivery to Canada. Please join the wait-list and we will let you know when we open delivery to Canada. If you have a US address for delivery, you can subscribe any time.

JourneeBox ‘Zero Waste Box’ Review

Hello there! Christen here, and I’m so pleased to be starting out on my journey with JourneeBox! I want to apologize for the delay on this review—there were some shipping delays with this quarter’s box for all subscribers, but also we worked with the JourneeBox team to replace an item that arrived damaged. They were wonderful!


I know from following along with Megan‘s reviews of this box that it’s typical for JourneeBox to include a detailed info booklet. This month, in the name of reducing waste, they went digital with their booklet. Subscribers were sent this card with a QR code to scan and access the booklet, though it can also be found online here. While I do love the experience of flipping through a high-quality info book from a lifestyle subscription box, I am all about making small changes in the name of reducing waste, so that’s a small “experience” sacrifice I’m totally willing to make.

In this quarter’s digital booklet, Kevia highlights additional waste reduction efforts in this box, including using soy-based ink for easier recycling, less additional packaging for the items within the box, and more. While true to the theme of the quarter, these are practices JourneeBox hopes to incorporate as often as possible going forward.


Nordiska Soap Dispenser

FYI: This was a customizable item! You could choose from three different colors. 

How gorgeous is this soap dispenser? It’s seemingly small details like this that add up to a really tasteful and inviting space. I love JourneeBox‘s suggestion of buying a larger jug of hand soap to refill this dispenser with (which is what my family usually does), or making your own. I’ve never tried making my own but I actually have a lot of the ingredients needed for hand soap, so I may give it a try. I appreciate that the lid is affixed with a rubbery stopper, making it easy to take off for refilling. My only feedback about this dispenser is that it takes either two hands or a bit of one-handed finagling to get the soap out. I think that just comes along with the territory of the lovely-looking wide lid—it’s a smidge less functional than the classic pump but so much more attractive. If I had a guest bathroom, this might be something I would place in there since the space would be used less frequently, but I don’t, so I’m going to enjoy it in the one bathroom I’ve got!


Vietnamese Seagrass Belly Basket

FYI: This was a customizable item! You could choose from two different colors. 

I’m so impressed that this woven belly basket was able to travel safely in a subscription box. You can see in the last photo above how it was folded for transport, and once popped up it took its intended shape nicely. It was handwoven in Vietnam from seagrass (which is biodegradable), and ethically sourced for this box.

I think the natural seagrass color, accented with rich blue fringe, is just such an appealing addition to any room. I have a home that’s bursting with color, so personality-filled accents in neutral hues are a nice way to balance things out. I put this basket right to work in my daughter’s room, holding a collection of random toys that don’t categorize well into other storage baskets. It’s too small to use as storage for a heap of blankets, but you could probably fit one (or two small/light ones) rolled up in it. It would also be a great way to contain yoga accessories, like a block, strap, and mat spray. This quarter’s digital booklet shows it with a plant in it, which looks so beautiful.

Here is a peek at the alternate basket subscribers could have chosen instead of the item above:


The alternate colorway of the belly basket is a little larger. I can see it being better suited to blanket storage, or beach towel storage in the summertime— but of course you can use it for anything you want!


Delft Blue Eco-Bag

It took me literally years to form the habit of remembering to bring and use reusable grocery bags, and now I have a couple of years of regular use under my belt. While at first I thought all reusable totes were created equally, I have started to change my mind and form strong opinions over which ones I keep in the regular rotation. This one definitely makes the cut! It’s roomy without being too gigantic (and risking getting too heavy), its unbleached organic cotton is sturdy, and it’s got two handles that can be carried in the crook of your elbow or slung over your shoulder—all features I’ve grown to appreciate. The little inner pocket is a nice touch, and the great pattern of veggies and plants is a fun bonus. Best of all, I know it will wash well, which can’t be said of all totes.


Swedish Dishcloths, Set of 3

These dishcloths are an undeniably attractive addition to the kitchen. But I’m excited about them for more than just their good design. They’re made from a blend of cotton and cellulose bamboo viscose, and printed with environmentally friendly ink. They arrive feeling stiff, then get soft and spongey when they’re wet. They can be used as a dish rag or in place of paper towels for wipe-ups—from my experience, the latter use lends itself to more longevity, because they do absorb all the oils and scents when you use them to scrub up a dinner plate. That said, the last time I had a set, I didn’t realize they could be washed! I think mine lasted several weeks rather than several months without washing, so I’m happy to know it’s an option. See washing options below.

From JourneeBox:

These dishcloths can be cleaned in the washing machine or in the top rack of the dishwasher. Alternatively, you can boil them or microwave them (when damp) for one minute. Hang over the faucet or lay flat to air dry. The dishcloths should last several months – when finished, you can compost them!


Wheat Straw Colander

I never in a million years imagined myself saying this about a kitchen implement, but I just find this colander so peaceful. The colors, the shapes, the way the colander itself is gently cradled and able to rock. It’s so nice! It’s made of wheat straw plastic, which is an eco-friendly alternative to regular plastic. To the touch it feels just the same as regular plastic, but it’s biodegradable! I’m so thrilled about the rise of bioplastics and really pleased that JourneeBox included this item in their Zero Waste Box.

To take the sustainability a step further, the bowl attachment of this item is meant to collect “gray water,” which is water you wouldn’t want to drink but is clean enough to use for watering your plants. It’s like the household version of a rain collection barrel. Amazing!


Cold Press Soap Bar

There’s nothing quite like washing with a handmade bar of soap. For hands or in the shower, I just love the look of the soap among my goings about, the natural scents, and knowing that someone made this functional item with love. Subscribers may have received one of four different scents, and I got Thyme Lavender. It’s heavenly and exactly what I would’ve chosen for myself had I been browsing through a market for soap. The ingredients include extra-virgin olive oil, shea butter, coconut oil, jojoba oil, sweet almond oil, thyme essential oil, lavender essential oil, and sea salt.

Here’s some info about the process, from the digital booklet:

Infused with carefully curated essential oils from India and other natural ingredients, these cold press soap bars are reminders that time and effort are worth the benefits of more sustainable lives. With the cold press saponification process, these bars are made from lye and oils, carefully mixed without heat. The natural chemical reaction takes four to six weeks to set, and the result is amazing craft soap made with wonderful moisturizing and calming essential oils!


Two-Tone Pedal Earrings

FYI: This was a customizable item! You could choose from this style, or a different teardrop style in either silver or gold. 

These earrings feel timeless to me, and the artisan vibe is so alive. I am typically a gold jewelry wearer, but a blend of metals is more than welcome in my collection. Each earring is made up of two metal pieces, which have a smooth cupped shape to them and feel really nice to run your fingers over. I know that’s kind of odd to say of earrings, but hey, a soothing item you can wear is never a bad thing.

There is so much good about this jewelry; from JourneeBox:

As a member of the Responsible Jewellery Council, Kevia Style jewelry strives for highly ethical and sustainable means. We follow the principals of the Fair Trade Federation and awareness of impact. Our jewelry is hand-made from recycled metals, using sustainable methods such as vegan carving wax, conflict free gems, and locally sourced materials.


Two-Tone Pedal Necklace

FYI: This is an annual subscriber bonus gift. It was also customizable. You could choose from this style, or a different teardrop style in either silver or gold.

I chose the matching pendant necklace and it’s just as lovely. It’s a bit shorter than I was expecting—its adjustable chain ranges from chest-length at its longest to nearly choker-length at its shortest.

Jewelry from JourneeBox Spring 2021

Here are the two pieces together. I am more of a mix-and-matcher so would probably never wear them together, but they’re a great balance of unique and understated for those who like to style coordinating jewelry.

Verdict: JourneeBox is one of the most thoughtful subscription boxes I’ve encountered, and the Zero Waste theme felt like such a success to me. This spread felt like exactly what I want from a lifestyle box: a mix of items I can use to decorate my home (and they’re so my style!), to wear, to incorporate into my day-to-day, and to use up. All selected and sourced with care. Just a splendid experience!

To Wrap Up:

Can I still get this box if I sign up today? Yes, but it will likely sell out soon.

COUPON: Use code FIRSTBOX! to save $10 off your first box!

Value Breakdown: This box costs $54.99 + free shipping, which means that each of the 8 items in the box has an average cost of $6.87. I included the annual item in this calculation. 

Check out our other JourneeBox reviews and our list of the best subscription boxes for women!

Keep Track of Your Subscriptions: Add this box to your subscription list or wishlist!

What did you think of the Zero Waste JourneeBox?

JourneeBox delivers a quarterly lifestyle experience that features designer-produced, sustainably-made fashion, home, body, and culinary goods. The JourneeBox direct-to-consumer business model — meaning they design and produce all of their goods —keeps costs and environmental impact down. This mode... read more.
Christen Russo
Christen Russo
Christen is a smile collector, outdoors enthusiast, and appreciator of soggy French fries. Her favorite subscriptions involve eco-friendly products and clothes, nature supplies, stationery, and coffee. She can be easily won over with a good sheet of stickers.

Christen Russo
Christen Russo
Christen is a smile collector, outdoors enthusiast, and appreciator of soggy French fries. Her favorite subscriptions involve eco-friendly products and clothes, nature supplies, stationery, and coffee. She can be easily won over with a good sheet of stickers.
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Mary L.

Has anyone heard an update on the Kyoto box recently? I was looking at the JourneeBox Facebook page, and they haven’t posted anything since April 22. That makes me a little nervous.

Lauren L

Wondering the same…

JB has clearly had a difficult time keeping up with a seasonal timeline… If I’m not mistaken, the Zero Waste was a “winter” box, which means that the Kyoto was due in spring?

I hope this company isn’t closing up shop; I agree that the radio silence is a bit concerning. Keeping my fingers crossed that the Kyoto reveal (and shipments) will be coming soon!


Just came here to ask the same thing. I did get a survey about webinars related to the box, but nothing about customization. I loved the zero waste box but it seems like 4/year isn’t really likely with this box.


Ditto on the projected timeline for “catching up”. Outstanding box, serious paucity of communication. Perhaps, skip the webinars, etc and keep customers regularly updated and deliver the fine quality you are noted for. “If you knit well, stick to the knitting” …


Journee Box is my favorite lifestyle subscription box. Customer service is excellent!

Hello! Leo here from the Journee team. We appreciate all of your amazing and beautiful comments be it positive or feedback! We thank you and apologize as well if you had encountered issues. We are improving day by day and please don’t hesitate to reach me at [email protected]. I am always open to help and resolve any concerns you might have.

Again, thank you so much! – Leo

Janet Gebert

I love Journeebox.. It is the by far the most outstanding of all subscription boxes.. The customer service is excellent! I am so excited for the Kyoto Japan box. and was really excited for the Liverpool box but see it has been changed to Nottingham?

Yes, it has been changed. Nottingham seems to have a richer history.


I just received an email from Journeebox saying the Zero Waste Journey has come to a close along with a survey for the box. I am an annual subscriber and have not received my box or a shipping notification. I have two more boxes for my annual still. I contacted their CS on 4/1 and received a response stating they are a small team, be patient…. Okay no problem. Just confused on whats going on now? Their boxes are nice and I’m rooting for them as a company, but what in the world is going on with this box?

I am so sorry for the issue you are having, I would be glad to resolve this for you.
Please email me at [email protected]. Thank you and have a wonderful day!



Hi Leo, I received my box over the weekend, thank you for all of your help! Journeebox does have the best customer service.

Teresa Gonzales

I’m in the same boat, and was told that my contract had expired. Even though I only received two boxes! I’m hoping they remedy this soon as I paid for an annual subscription and expect to receive the four boxes.


I am so sorry for the issue you are having, I would be glad to resolve this for you.
Please email me at [email protected]. Thank you and have a wonderful day!



The coupon code FIRSTBOX is not working for me? It says ” Unable to find a valid discount matching the code entered”

Anyone else have this problem? Only wanted to join to get that option

Christen Russo

Hey Ashley, I just tested the coupon code for both a quarterly and annual subscription, and it worked for me. Don’t forget the exclamation point—the full code is “FIRSTBOX!” I hope that helps!


It worked! Wow the exclamation point made the difference. Thank you Christen!


Wow! I just unboxed my JourneeBox. It is gorgeous from the beautiful box to each and every item!!! This is the last box in my annual subscription and I had emailed the company to not renew… due to trying to economize and this box seeming to take soooo long…but I’ve decided to resubscribe. This box is just so lovely. I did cancel Margot Elena since the price increase….which was hard because I love that box and it is certainly worth the price, but I need to watch my spending so a break is warranted. But JourneeBox, I’m coming back!!!! I just love this box so much. I use and display so many of the items I’ve received this past year. The only miss for me were the clay earrings in the Grand Canyon box…just now my style at all. But almost every thing else is spot on. This subscription box is amazing!!!

We are glad to have you back! Stay tuned!

-Leo/Journee team


I wish mine would ship already. 😕 I love the box but I’m definitely not renewing. I’m also glad I asked for my BLACK FRIDAY bundle to be shipped separately. I received it in 2020. My baby arrived before this box. That’s pretty funny.

I am so sorry for the issue you are having, I would be glad to resolve this for you.
Please email me at [email protected]. Thank you and have a wonderful day!

Leo/Journee team


has yours shipped yet?


I also received received replacement soap. It was a disappointment after such a long wait. My last box also had a mistake with one of the items but I just went along with it. It is a special subscription box but because of the delay issues and errors I probably won’t renew my subscription.

I am so sorry for the issue you are having, I would be glad to resolve this for you.
Please email me at [email protected]. Thank you and have a wonderful day!

Leo/Journee team


THANK YOU for the explanation of the dishcloths. The label said “swedish napkin set” and for the life of me I could not understand why anyone would use those hard things as a napkin! My husband and I spent waaaaaaay too long trying to figure them out. I used one as a dishcloth this morning — marvelous!

Heather Shaw

I just signed up for the annual subscription but was not sent the customization code?

I am so sorry for the issue you are having, I would be glad to resolve this for you.
Please email me at [email protected]. Thank you and have a wonderful day!


Loving this colander and used it Easter Sunday. It has a cool feature of being able to tip the food out separate of the liquid. And the wrap I used to cover my legs at my kids soccer games already because it’s still chilly at night!


I been subbing since their second box and each box does not disappoint. I know the delay in shipping was horrid, I been waiting too but they have communicated and send out emails about the delay etc.

I am using my seagrass bin, folded in, as a plant holder, my plant looks so cute in it. The soap smells amazing, I dont want to use the cloths cause they are so pretty lol, loving the colander and the color and the soap dispenser will be use, still debating if I want it in the kitchen or bathroom

I also dis the MSA deal and got a blanket scarf, necklace set, a decorative terracotta thing (cant remember the name). Needless to say, it was a long way but it was so worth it. Another great box


My favorite lifestyle box! I’m only keeping one beauty, one craft, and one lifestyle box. Journee is my choice.

Kathy S

I have never seen a colander like the one pictured. We save all of our pasta water to feed our plants using a regular colander and a large bowl. Our plants love pasta water.


That’s such a great idea! So many pasta recipes record that you reserve some pasta water to use in the sauce, and I always forget.

Christen Russo

That’s a great alternative, Kathy! I was due for a new colander anyway, but were that not the case I could see myself gifting this one to someone younger who’s just starting to stock up on kitchen items and using the bowl setup you mentioned. 🙂

Amy G

I’m confused by your necklace and earrings — I received the same ones, and mine have engraving on the other side that I thought were supposed to be worn facing out. (In other words, it looks like in the photos you’re wearing them backwards — or I am!) Hmmm.

I used the MSA better than Black Friday code so in addition to these items I received a huge wrap that I’m not elegant enough to wear as a wrap but will use as a throw, the vase from the Grand Canyon box, a long necklace, and I received a boxed set of necklaces. I was really sad and disappointed that it was taking so long to get my first box, but I couldn’t be happier now. I don’t think I’ve ever not given away/traded/sold an item from a subscription box before this one.

Christen Russo

Oh how interesting! I did notice the engraving and thought it was pretty—agreed with Beth that you should totally rock it that way if that’s what feels right to you!

Also LOL @ “not elegant enough to wear as a wrap” — I can so relate to this. Glad you got so many good things from our BTBF code!!

Also Beth

In the photos on JourneeBox’s site, they’ve all been worn the same way Christen’s wearing hers! But I think we can wear them however we think is cutest 🙂


I am disappointed that I received a soap different than the one that was supposed to be included in this box. I received a super tiny (about 1.5″ square, 1″ thick) packaged (wrapped in paper) soap that was made in Italy, with ingredients that definitely are not all natural like the one above (which, btw, is beautiful, and I bet it smells amazing). What is also disappointing is that there was no notification that a substitution needed to be made – I get that under current circumstances, that might be the case, but to just not alert subscribers or note that in the digital booklet? IMHO, that should have been done.

Yes, I admit to being a little frustrated with this subscription at the moment – I am a couple of weeks shy of when I signed up for and paid for an annual sub, and to date I’ve received 2 boxes total, this one only arriving a couple of days ago. I 1000% understand that the pandemic made a complete mess of the supply chain, so I have no issue with delays per se, but there were periods of time where shipping was delayed past a promised time, and no updates communicated. That’s where my frustration lies. I had hoped that upon receipt of this box the frustration would be replaced with happiness at receiving the curation, but then I was surprised and disappointed by a substitution I knew nothing about…

With all of that said, this is still a unique and amazing subscription, which is why I subbed in the first place. It is my hope that as things improve globally with the supply chain, etc., and hopefully communication with subscribers is improved, that my frustration will subside and I can once again be unconditionally enthusiastic about this sub.


Just an FYI for everyone who got a different soap (I didn’t get this box, but I looked up the Italian substitute soap) both soaps in question are real soap. Made from fats and sodium hydroxide and water. The Italian one might be “milled” to make a harder bar, which just means the soap is made–exactly like the soap in the review– and then shredded and re formed between one and three times to really make sure there is no water left over and that it is smooth.

It’s definitely all real soap, though. “Ate” at the end of an ingredient like sodium palate or sodium cocoate means saponified oils.

Mary L.

What is the ingredient list on the cold-pressed soap? My little soap from Italy looks to have 20 ingredients including items such as PPG-5 Celeth-20, Tetrasodium EDTA and Sodium Lauroyl (not sure what any of those things are, but they don’t sound natural).

Also Beth

They did mention the substitution in the booklet (“Special Note: Not all customers will receive cold press soap due to demand exceeding production. Some customers may receive Via Mercato Primavera Shea Butter Soap – Made in Italy”) but it does feel like a pretty strange substitution. I’ve not gotten my box yet, but I’m personally going to be pretty bummed if I end up with one of these bars instead of the original soap, just because an item whose fourth ingredient is fragrance is likely going to mean I have to air out my box for a week before I can use it to prevent migraines. 🙁 I’d have much preferred communication like they had with the vase: “would you like to wait, or would you like this substitution?”
I really really hope that the lack of communication hasn’t been because people have been being nasty to their customer service. While I’m personally frustrated that we couldn’t have gotten a few more emails (just when previously stated timelines came and went, and maybe for this substitution), JourneeBox is always going to be my favorite sub and I know they’ve had a stressful year!

Also Beth

(JourneeBox please know I still love you I was just really grumpy yesterday because the hotel soap gave me a headache BUT the eleven-year-old down the street was excited to get it for science experiments so we good now!)

Also Beth

I just got my box and…voila, tiny fragranced soap. 🙁 I know it’s a little thing, but I’m honestly really disappointed—the original soap had been one of the items I was most looking forward to (the basket and the soap were going to be the hero items for me, even though I realize the soap is I’m sure the lowest value item in the box!). It’s honestly just kind of weird to get an item that’s usually sold as one part of a four-pack. It feels like someone panicked at the last minute and just tried to figure out the most economical way to get a ton of soap off of Amazon, when there are so many $4 products out there that are actually zero/low-waste! This is the first Journee Box where it feels like the value isn’t really there for me.
In the future, I’d loveeeee it if they’d reach out in advance about something like this. I’d so much rather they just gave us the choice to get one fewer item, or added it to a later box like Curateur did back in the day, or let us opt in or out of the replacement.
I know I’ll love JB again next box! But def on team frustrated for this one.

Christen Russo

Thanks for pointing this out! I somehow missed it, but it’s really helpful info for folks to have as they await the arrival of their box.


Beth – thank you for pointing that out. It is newly added information. When I received my box 2 days ago, I was so confused by the soap that I immediately went to the digital booklet, specifically to the section on the soap, to see what was going on. At that time, the information about the Via Mercato soap was NOT in the booklet, and it didn’t occur to me to check back later. Sadly, this all could have been solved by proactively notifying customers, rather than reactively updating the booklet. I’m sure I’m being super nit-picky at this point, but I really value communication and transparency, and get frustrated (obviously!) when that isn’t present.

I 100% agree that it would have been nice to have had the option to wait as was the case with the vase (for which I did wait, and was super appreciative of the opportunity to do so, and indeed I was so happy I did wait as I do love the vase). Personally, I feel like the tiny “normal” soap isn’t a suitable substitution to the cold-pressed version, but I also recognize that not liking things in a sub box is the chance one takes. Also FYI, mine doesn’t seem fragrant at all, although I haven’t yet removed the outer paper, so you may be ok there if you do end up getting it.


I also got the replacement soap. It smells amazing but it is tiny! And while I don’t think the ingredients are anything terrible, they don’t really fit the theme of the box the way the cold-process soap that was supposed to be included did.


I,too, received the small replacement soap. A bummer,but, I have been making my own liquid hand soap since covid began. I use a knife or grater to make an ounce or two of small soap slivers and add 2 cups boiling water for each ounce of soap and stir to melt. Depending on bar soap used, you might add a little more hot water to come to desired consistency after it has cooled. I think I might try this with the small bar to fill the soap dispenser and refill other liquid dispensers as well.

I love this box despite the wait and the diminutive soap.


I got the tiny soap too and was disappointed as well. I’m surprised they didn’t send out any kind of notification to subscribers considering the issues/delays getting the box.


This is all too cute! I just ordered my first one!

Christen Russo

So excited for you!


I received mine today. Missing the soap. I sent an email to customer service (one of the best around).
Kevia really knows how to make each box so special. The box was packed so nicely with zero waste and neat tips on the inside bottom. She really has a great eye for style.

Christen Russo

It really was so well done. I hope your soap comes quickly!


This is the only time I’ve ever had an issue with a missing item. Customer Service answered me right away and submitted and order. I have seen a lot of comments about no communication about box delays but a received several. So worth the wait. I also thought I would be disappointed because the box wasn’t the signature gorgeous blue with golden dragonfly but this box was perfection (as always). The box even has some “Zero Waste” ideas printed on the bottom. This subscription is so special.


I just love this box so much. I can’t wait to get mine.

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