GlobeIn Black Friday Deal - 80% Off First Box

Aimee

I ordered nearly $200 worth of stuff in SEPTEMBER! Their latest updates said all those orders would be shipped this week. Still no tracking. So they took my money two months ago and sent me nothing. Then had the audacity to charge me $5.99 to belong to their site.

Reply

Mallory @ MSA

Hi Aimee! We reached out to customer service to learn more, and here’s what we learned: “At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time. In addition to delayed shipments from our suppliers our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent an emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners. We will continue to provide updates via email and customers can reach out to customer service at [email protected].”

Reply

Sam

Update on this, I received an email from GlobeIn saying that they are refunding the cost for my September and October boxes, but that I’ll still receive the boxes. No shipping info yet (they had said previously the boxes will be shipped this week…) so we’ll see about that, but I’m happy I received the refund at least. Wondering if anyone else got the same.

Reply

Cay

Please heed the warning on this one. Haven’t received anything in 3 months. Non-existent customer service. No phone number.I highly recommend steering clear of this. Nothing but a headache and I’m currently out around $1000 between boxes and monthly add-ons.

Reply

GlobeIn

Hi Cay,

We at GlobeIn completely understand the frustration here! Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time. In addition to delayed shipments from our suppliers our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19.

We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners.

We will continue to provide updates via email and customers can reach out to customer service at [email protected] with any specific questions or concerns regarding their subscription plan.

Best,
The GlobeIn Team

Reply

Mary

Appreciate all the warnings here. I am a former subscriber who was very happy with the boxes I received. It’s been tempting to start back up my subscription, but I will continue to wait and see if they can pull their act together.

Reply

GlobeIn

Hi Mary,

At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time. In addition to delayed shipments from our suppliers our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners.

If you have any questions regarding our delays or signing up again in the future, please don’t hesitate to reach out to our Support Team!

Best,
The GlobeIn Team

Reply

Akilah

Ditto everything. Waiting for 3 months of boxes currently ….

Reply

GlobeIn

Hi Akilah,

We understand that our customers are growing extremely frustrated with the shipping delays we are experiencing and we’re so sorry!

At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time.

In addition to delayed shipments from our suppliers, our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners.

We will continue to provide updates via email and customers can reach out to customer service at [email protected].

Best,
The GlobeIn Team

Reply

KW

As a former subscriber, I’m troubled by their aggressive marketing. I clicked on a FB ad because I wanted more information on the contents of a specific box displayed and instead the “Subscribe now!” page appeared (and I closed out of that tab in my browser). Three days later I’m getting daily emails asking “Where’d you go?” It’s overly-aggressive and off-putting.

Reply

GlobeIn

Hi there,

Thank you so much for this feedback and I will be sure to share it with our Marketing Team! If you would like these emails to stop, please reach out to our Support Team and they would be happy to assist you further!

Best wishes,
The GlobeIn Team

Reply

Lane

I am still waiting on my box and add-ons from August, September, and October. I would not recommend this box, for right now at least. The company has TERRIBLE customer service, with only an email to contact with questions, concerns, or complaints. I receive only blanket replies that lack transparency or specific details. They have given at least 4 or 5 different dates for shipping my items, and when each date passes, they give me another date to patiently wait for.

From my understanding, this company just received a MASSIVE business loan, to be paid back within a short amount of time. They are advertising like crazy to get new subscribers to offset their already deep business debt, when they can’t even ship out boxes to existing customers from months ago.

This is basically a PR nightmare, and they are trying to dig out of the giant hole they made for themselves.

I wouldn’t recommend this box. Quite frankly, its a sh*t storm.

Reply

GlobeIn

Hi Lane,

We understand that our customers are growing extremely frustrated with the shipping delays we are experiencing and we’re so sorry!

At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time.

In addition to delayed shipments from our suppliers, our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners.

We will continue to provide updates via email and customers can reach out to customer service at [email protected].

Best,
The GlobeIn Team

Reply

Angela

Do you have a source on the business loan info?
I find that incredibly disturbing. I didn’t realize things were as bad as that. Yet another good reason not to renew my subscription.

Reply

Juliedara

I found the article and it’s an investment, not a loan. This actually shows that the company that invested believes in that this company has continued growth and long-term sustainability.
I could be misreading but this sounds like an equity investment not a business loan.

https://decathloncapital.com/2020/08/04/globein/

Janet

I just googled “globein subscription box loan” and found the article. It sounds legit, that they did get a huge loan.

Sam

It’s crazy, I see their ads ALL over the place on Facebook and Instagram. It’s pretty shameful. And of course they’re filled with comments from people who haven’t gotten Aug/Sept boxes yet saying “don’t get this box.” They’re probably just setting themselves up for more losses when they inevitably can’t deliver the boxes they’re promising to new subscribers. Maybe make sure you can give your existing customers boxes first before you start advertising so heavily for new customers!

Reply

GlobeIn

Hi Sam,

We understand that our customers are growing extremely frustrated with the shipping delays we are experiencing and we’re so sorry!

At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time.

In addition to delayed shipments from our suppliers, our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners.

We will continue to provide updates via email and customers can reach out to customer service at [email protected].

Best,
The GlobeIn Team

Piper

This is starting to sound suspiciously like a Ponzi scheme.

Sam

Considering they haven’t even been able to ship August and September boxes to their existing subscribers yet, I would NOT recommend this subscription box right now and frankly I’m quite surprised that they’re still advertising for new subscribers considering all the issues they’re having right now. Last time they contacted us about these issues, they said that they would be shipping their delayed shipments by Nov 13th. Now it’s Nov 15th and they still haven’t been shipped yet.

Reply

Ks

I’ve been a subscriber for a few months now. I think GlobeIn has been very transparent with issues they’ve dealt with. For one, when pandemic hit, a lot of items couldn’t be obtained due to international shipping restrictions. Now, they have moved warehouses and are shipping everything late due to the move. Is it annoying? Yeah. Is it to be expected from company that doesn’t source everything from China or wholesale warehouses? Yup.

It’s a choice to subscribe so I think it’s only fair to provide a full story. I haven’t had broken items but people who have said they got refunds or replacements right away.

Reply

Angela

I respectfully disagree with everything you’ve said. I was actually surprised that when the pandemic hit, they were able to source products or create boxes out of existing inventory. I regularly got my box on time all the way up until August.

When my August box was about a month late, I started emailing them regularly. I got standardized replies, nothing specific. I emailed every week or so until it one day showed up at my door. I never got tracking info so I never knew it shipped. It was missing two of my add ons. When I emailed about that, they said one was out of stock and gave me a store credit rather than refund my CC directly. The other they sent me a new invoice for but it still hasn’t shipped.

Since then, I haven’t received a box. I have emailed several times and only recently found out about them switching warehouses. They said they are condescending 12 months of work into 3 months which seems to be a huge mistake because they are alienating existing subscribers. They’ve been making guarantees that November purchases will arrive in time for the holidays but I don’t believe it. Next month is my last month and I will not be renewing until I see that they get their act together.

Reply

Sam

Same, I don’t think they have been transparent at all. I’ve emailed them too and gotten generic form letters. They haven’t started being transparent until they finally emailed us on Nov 3 to go into some detail about their new fulfillment center and why they are delayed. I think that was the first actual update email I got from them about the delays, and I signed up in August. It had been dead silence until then. And in the Nov 3rd email, they said that they estimated that delayed shipments would go out by Nov 13th. It’s Nov 15th now and obviously shipments haven’t gone out yet, but we haven’t seen an update. If they were truly being transparent they would have sent out another email on Nov 13th explaining the new delay.

Pilar

Thanks! Everyone in the comments for the warnings, I was going to get a 3 months subscription but now I wont be.

Reply

shakingmyhead

Not a good enough deal. Whoever mentioned the math being wrong for the listed 80% off is so right, lol. None of the ‘black friday’ deals that I have seen so far today are really good deals, in my opinion. I am not letting loose any of my money to any subscription boxes anyway, given the way things are right now. i would rather support small and local business owners right now.

Reply

Sam

Not only is it not a good deal, but this company hasn’t even been able to ship August and September boxes to their existing subscribers yet. They are months behind and they keep giving us new “estimated shipping dates” then those dates pass and nothing happens. I wouldn’t place any bets on getting any products from them any time soon.

Reply

Steph

I don’t even think their regular box is a good deal. The MSRP is outrageous. I’ve been to a lot of these countries they import from and have purchased fair trade/small business and their MSRP is 10 times the price. And that’s retail not wholesale. I would buy this box if it was $30 with shipping but nothing more. And that gives them a good profit too.

dia

I don’t understand how $10 off a $40 box is 80% off. Am I misunderstanding something?

Reply

MSA

The post originally only included the $10 for 3-month deal but there is an 80% ($32) off your first box with a 6 or 12-month deal too. The post has been updated with that. Sorry about that!

Reply

Beth in Oklahoma

I’m really bad at math, but, yeah . . . this doesn’t add up.

Reply

Janet

Just saw on Facebook, the deal is for a 6 month subscription and the code for 80% off the first month is BFISHERE. But I’m not interested in a six month sub given the other posts here… MSA is always very helpful in making decisions.

Reply

Janet

Same question here. I posted it over an hour ago, still not showing though… Double check before making your purchase if you are buying based on the headline to this.

Reply

Jean

Chiming in with another warning: I purchased a three month subscription as a quarantine pick-me-up gift to myself. So far I have only received one box. I am still waiting on my September selection. I do appreciate that they allow you to skip. My first box arrived with all items intact, just two months late. We’ll see when September arrives.

Reply

GlobeIn

Hi Jean,

We understand that our customers are growing extremely frustrated with the shipping delays we are experiencing and we’re so sorry!

At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time.

In addition to delayed shipments from our suppliers, our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners.

We will continue to provide updates via email and customers can reach out to customer service at [email protected].

Best,
The GlobeIn Team

Reply

Sam

Same, still waiting on my September box.

Reply

Rebecca

$10 off of a $40/mo sub is only 25% off, not 80%.

Also need to sign up for a 3+ month sub for the wine glasses.

Misleading/incorrect title

Reply

MJ

Globein merchandise is fine-quality and well worth the price. That being said, the same cannot be said for the subscription box right now, and I would not recommend subscribing until they get better. Going into the holidays, many people need to spend wisely, and the lack of consistency and service Globein is currently providing is not a good option. They are months behind in delivering boxes and customer service replies with blanket responses. They encourage new subscribers but don’t respect the ones they already have, including their newest subscribers (you just need to look at their Maven page on Facebook). And, on top of really late delivery, it is not uncommon to receive a broken item. A person shouldn’t feel lucky when an Item arrives Intact. I’m an annual subscriber and have been a subscriber for a while, but I will not renew. There are other companies, charities, and subscription boxes that support fair trade and provide much better service. If you are looking for fair trade gifts this holiday season, I highly advise looking elsewhere to ensure you receive the product in time and in one piece.

Reply

GlobeIn

Hi MJ,

We understand that our customers are growing extremely frustrated with the shipping delays we are experiencing and we’re so sorry!

At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time.

In addition to delayed shipments from our suppliers, our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners.

We will continue to provide updates via email and customers can reach out to customer service at [email protected].

Best,
The GlobeIn Team

Reply

Melissa

I second everything that was said here. I was an annual subscriber and in that time I only got 1 box on time and without broken pieces. The items are beautiful when recieved, but typically arrive months late or you get a notice that it’s sold out after weeks of waiting. Also, beware that if you end up redeeming for money in your account you need to ensure it’s used before your subscription is over. I didn’t realize that I wouldn’t be able to access and now there is nearly $100 in an account I can’t access or use without starting a new subscription.

Reply

GlobeIn Black Friday Deal – 80% Off First Box

Advertise With MSA

Information

Company