FabFitFun Fall 2019 Add-Ons Available Now for Annual Subscribers

I just checked my fabfitfun account and I had purchased 86 dollars worth of Add Ons. However the sale ended yesterday and now my total add on is 172 dollars…exactly double my acual addon total. But it still shows the same products and amounts which only add up to 86 dollars. Anyone else seeing this? I really hope it doesn’t try and charge me the 172 tomm plus my 49.99 box. This is the first time I’ve ordered Add Ons and I’m going to be livid if I get double charged. What sucks is I can’t even get a hold of them today to straighten out the issue, an issue that is obviously on there end I might add, because you can only email them and they take days to respond to emails.

Is anyone else still waiting for your edit sale order to ship? I’m not really interested in purchasing more FabFitFun stuff when I’m still waiting for items I ordered weeks ago.

I miss when the add on bundles were actually an awesome deal and one item always felt like an awesome freebie now it’s basically a few dollars cheaper but I never want all the items in a bundle and the couple of bucks doesn’t tempt me into buying meh gifts.

I find it very shocking that so many people are having serious issues with this sub, in terms of late shipping, not receiving items ordered or receiving them late, problems with customer service, etc. I have subbed to FFF off and on over the years and am now in the 2nd box of my yearly renewal, and honestly, I have had no problem at all with them. I am worried, though, and I think I will cancel after this year. Not to mention, I can’t forget the person who posted here after the summer box, who opened her box and a roach crawled out! Gross! I’ll be opening my fall box on the floor of my garage, I think : )

I’m new since Spring ‘19 and received 2 boxes on time and all my customizations in order; shopped 2 edit sales and able to get multiple Murad, Tula, and Korres items I wished for, within expected shipping time. I’m very happy with FFF! I’m sorry to hear others having a bad experience.

I hope no one takes this wrong, but I don’t think MSA is being fair, by advertising this as a number 1 box obviously it is not, but people are purchasing trusting your outstanding reviews. I feel kind of conflicted about that.

If you ordered add-ons from summer edit. I would double check your packing slips. I had an item say I only ordered 2, but was charged 3.

I spent over $300 on add ons for the spring edit sale (in April). No notifications on what was going on with my things. I got some in the mail, but a ton were missing. Turns out, they ran out of inventory. I contacted customer service to see what was going on with the rest of my things, and they said they were working diligently to secure items.

One month later received a notification that they secured the items but it would be a month before I got them. I really wanted them, so I waited. Still nothing.

It’s been two months since then and just Friday I demanded to know what was going on and finally tell me that they actually couldn’t receive the items.

I canceled my subscription right there. That’s not how you treat customers, string them along with no info. Absolutely ridiculous.

First time subscribers beware. If you read the reviews on various forums you will see that even the existing customers are fed up and disgusted with their bait and switch tactics, lack of fulfillment, and shipping problems that are so unbelievably poor you won’t believe it until you get yourself mixed up in it.
Save yourself the frustration and subscribe to ANY other subscription service because at least they will have better customer service than FABFITFUN.
I actually feel badly for the customer service reps who have to work for a company with such abysmal treatment of their customers. They probably treat their employees just as poorly.
I cannot understand how this box remains to be listed as one of the best subscription boxes

FFF received $80million in Series A funding on January 30, 2019. Usually meant for start up companies who haven’t hit profit and looking to expand by giving company stock shares to venture capitalists. So this explains the large influx dedicated to commercials on tv during prime time. Hopefully, part of the $80million went to fulfilling orders in a timely manner.

I just looked back at when I purchased the summer box and summer Add Ons and it was beginning of May! Yet I still haven’t gotten any of it! I did get the few emails about shipping delays but I’m starting to feel like I won’t see any of it. It makes me annoyed that they have already moved in to fall. I don’t want my card charged for a single thing if I haven’t received summer stuff. I reached out to customer service this week but haven’t heard back yet. Are they still doing refunds for summer stuff? I want the things I ordered but this is so ridiculous.

Maybe someone could help me? I’m new to this whole fabfitfun thing and I know if I were to subscribe today because I am not a subscriber yet they’re going to take the money off right away. But when does the fall box actually ship? I mean what month is it Geared for because fall doesn’t start until September 21st that’s the beginning and fall so I’m confused! To say the least. Anybody who has the answer please respond to this comment. Thank you!🙏😘

Dont shop the sale. I finally got an email back regarding my edit sale items, after reaching out on every platform, and was told my items will be delivered within THREE MONTHS! not three weeks like they originally said, now three months. This company is such a scam, and I wish MSA would take this box out of best subscription boxes

Anyone know if the extra fall boxes are customizable or random?

I canceled in April and was supposed to end with the summer box. Have the confirmation and everything. Yet received a link to the add on today and could log in and view it all. Instead of set at canceled it said I was renewing with the fall box.

Something isn’t right with this company.

I am not getting any add on this time since I am still waiting for the items I order from the last sale to ship. I am concerned about an email from them stating my order will be shipped in multiple packages. Past experience tells me that there will be items missing, and/or items will take weeks longer to arrive.

Sorry I renewed my subscription. The fall box spoilers seem rather dull this time around. Winter box is my last. I hope it’s a good one.

I must be in the minority but I’m really happy with the things to choose from. Lots of Murad, which I love. Dr Brandt Night Mask which works awesome for me. Lots of good quality skincare items overall. Even some Tarte makeup! The last edit sale was garbage and I didn’t understand what was going on so I’m happy to see some good options this time.

I had my eye on the Fuji instamax, but Amazon is cheaper!

My annual just expired and I decided not to renew and I was having a bit of FOMO on the ad on sale but thanks for posting your guys now I don’t

Just got SOME of my Edit sale items. As always something was missing. Additionally I ordered the 4 packet of Lanterns and received 1. The customer service rep said that the 4 part meant it was 4 sided!! What? I am not getting anything extra this time around and after my next box I can cancel it. I have been with them for 2 years. I always expect them to mess something up, but I draw the line at bait and switch.

It’s obvious add-ons is where they are making the majority of their money. It’s frustrating that the summer add-ons have not been shipped out yet but they have had time to create a whole new selection for fall Add-ons? I feel like this company has changed dramatically. It used to feel very personal and open as to what would be the best for their customers. The “this or that option” is nice but I have been seeing so many women say neither ☹️ I feel whatever products they can find for a good price in bulk, they just throw out there…A bunch of stuff we don’t need, but think we do once we see it. The add-ons have become dramatically overwhelming in the quantity of things offered and price wise. Everything seems really expensive. Even $5 items adds up really quickly. Unless it is just me that feels this way. The past add-ons used to make more sense. There has always been pricey items but mostly items that were beneficial and more practical for daily everyday use. And for a great price…but that seems to be history now. I miss the old FFF…

I got three mystery bundles, I’m too into surprise mechanics 😹

The add ons are a bit of a let down this time. I also don’t see the canvas fabfitfun fun tote they always do. I was planning to order that and there isn’t one.

Some stuff is worth it for Canadians. The Korres vitamin C oil is 75 bucks here, so even in USD, 21 bucks is well worth the price. Same with the Routine deodorant which comes out to less than half-price, including the exchange, etc. Otherwise, though, yeah, the prices are much higher than in past years. I’m sure that this will be my last year with FFF, especially if the “leaked” fall spoilers are accurate. I’m getting tired of trying to justify the price of subbing to this box to myself, not to mention, do I need so much stuff, most of which I’ll never or only rarely use?

Based on their pathetic shipping time I am not getting one thing. I have finally learned my lesson.

I can’t believe my summer edit things have not shipped.

I regret buying an annual sub again.

I am sick of seeing their stupid videos and Instagram Posts about how wonderful and efficient they are becoming. After 3 years things are worse. Products in boxes are low quality and they can’t get their shipping act together.