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Stitch Fix Review – My Hacks to Improve Your First Fix

Liz Cadman
ByLiz CadmanJul 16, 2018 | 326 comments

Stich Fix Review - Modeling the items I received

Stitch Fix
3.5 overall rating
255 Ratings | 56 Reviews

Updated: March, 11th, 2020.

If you’re considering signing up for Stitch Fix, or you’ve tried Stitch Fix and weren’t thrilled with your items, this list of Stitch Fix hacks is for you! The main issue I’ve heard from readers (and experienced myself), is that sometimes it doesn’t feel like your stylist got your style right. And getting a box of items that are mostly misses is a pretty frustrating shopping experience.

If you aren’t familiar, Stitch Fix is a clothing and styling personal styling service. When you initially sign up, you take an in-depth survey that asks you about your clothing size, personal style, and price preferences. Your stylist handpicks five items based on your preferences within the survey. The fee for this service is $20, and that includes free shipping as well as free returns. If you keep any of the items they send you, you get to deduct the $20 fee from the total. If you keep all five items, you also get a 25% discount. Stitch Fix offers clothing for Men, Kids, Maternity, Petite, and Plus Size.

Below, you’ll find my review of my first Stitch Fix following their standard sign up and profile set up so you know exactly what to expect. And after that, I’ll share my hacks for how to make your first Stitch Fix even better than mine now that I’ve learned how to master Stitch Fix!

Stitch Fix Items

My Subscription Addiction paid for this Stitch Fix. (Check out the review process post to learn more about how we review products).

Each shipment comes with a free return bag. All you have to do is package up anything you want to return and send it back. Super easy.

When you first sign up for Stitch Fix, you’ll fill out a survey to give your stylist specifics on your size, style, clothing needs etc. And the best part is you can also leave notes for exactly what you are looking for. In my case, I told my stylist that I love maxi dresses and that I need bold tops that are good for filming YouTube videos. (That means eye-catching but not distracting.) As you can see on the note included from my stylist, she used that feedback!

And there are also cards for each piece to give you styling ideas.

This is the invoice that was sent. As you can see, it provides specifics on the brand, size, and price of each item. They also give instructions at the bottom for how to check out and either purchase or return your items. My total came to $253, but with the 25% off if I keep everything, it would be $189.75. 

OK, here are the pieces:

Market & Spruce Hans Crochet Front Top – Cost to Keep $58

(Size Medium)

This top is fully lined on the torso, with see-through sleeves.

I like this as a new take on a basic white top. The fit is somewhat loose, but the crochet still gives it structure. So I get the comfort I love, and I think I could still dress this up for a more formal look.

Vigoss Colle Distressed Cropped Skinny Jean – Cost to Keep $68

(Size 6)

I LOVE a distressed jean, and I indicated that in my style profile, so I was very happy to see my stylist deliver! The fit is great too, and these jeans had the right amount of stretch. (But I just wish they were high-waisted! I’ll let my stylist know to only send high-waist styles for my next Fix.)

Urban Expressions Maison Whipstitch Trim Crossbody Bag – Cost to Keep $39

This purse features a zippered fold over section and a removable chain so you can also wear it as a clutch.

And a whipstitch finish on the edges:

In my style profile, I indicated that I wanted to try bags, but I picked the cheapest price range, and again, my stylist nailed it – I love the cross-body style. It has the hands-free convenience of the fanny pack, while still being pretty much considered fashionably acceptable by all.

Here it is on:

And I don’t have any taupe-colored accessories, so this fills in a hole in my wardrobe, too.

Papermoon Conner Lattice Top – Cost to Keep $34

(Size: Medium)

Eh, this top isn’t too exciting for me. It’s soft, but the one interesting detail is in the back:

And that means either an exposed bra, a bra challenge, or wearing a tank underneath this – none of which have the easy-to-wear tee vibe!

Papermoon Danyela Knit Maxi Dress – Cost to keep $54

(Size: Medium)

First, please excuse my paler-than-normal arms – I need to catch up on my self-tanning!

This elastic-waist dress fits well, but I wasn’t in love with it. For one thing, as I alluded to above, I’m somewhat lazy when it comes to clothes and bras, and usually, end up wearing the items I can wear with a traditional bra. That means items with necklines like these will stay in my closet with the tags on. I left a note on my account after seeing this dress that I’d like to see maxis with sleeves – hopefully, I get one next month!

Hacks for improving your first Stitch Fix:

  1. When you are filling out the style profile, be pickier than you think you should be. There’s a section with different body parts to let them know if you like to show them off, show them sometimes, keep them covered, etc. (Arms, torso, cleavage, legs, etc.) I was neutral on showing off my arms, but the reality is I don’t really like/wear sleeveless tops, so I should have just taken a firm no on that one. (You can always update your profile at any time, too.)
  2. On the final page of your style profile, you can leave detailed notes. Your stylist will read these, so make sure to get as specific as you can. If you’re going to an event and need an outfit for it, give all the details.
  3. Create a Pinterest board with outfits/styles you love. When you are filling out your style profile you can share this and it’s a great way to give your stylist a visual of what you like. This is the best way to make sure your stylist can visualize your style. If you have the time to do it, do not skip this step! (Check out my review of Stitch Fix once I gave my stylist a Pinterest board to see the difference.)
  4. Play Style Shuffle! On your account page, you can vote thumbs up or down on items. It’s fun and also helps add more data to your profile for your stylist to work with.

Lastly, one thing to keep in mind, even with these hacks, there’s still a chance that you’ll get an item or two that you don’t love. My last tip? Make sure to get very specific in your feedback about why you don’t like the item. Your stylist will read all this feedback when picking your next items, so make sure you give them as much info as possible!

What do you think about Stitch Fix? Have you tried them yet?

Stitch Fix is a personal styling service for women, men, and kids too! You tell them all about your style and size preferences through their style quiz, and they send you a package of stylish goodies to try on at home. No two Fix shipments are alike and each one is hand-picked just for you. Keep wha... read more.
Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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I was a stylist for Stitch Fix and would agree with the other person who was a stylist. The inventory is atrocious, especially after COVID because everyone started shopping from home and completely depleted the inventory and they didn’t (or weren’t able to) replenish for summer items, so we were stuck with extremely limited pieces in all categories (fabric, occasion, pattern, season, etc). They also don’t seem to carry any boho, grunge, edgy, etc pieces, so if anyone asked for those styles, we only had floral girly stuff to choose from and they’d end up getting pissed off. I always wanted to say flat out in my notes that we don’t carry those types of pieces, but I couldn’t. The system uses data to guess which pieces they think would be best for a client and we could only see those pieces instead of everything available even though I knew they’d hate the suggested pieces. I really liked seeing peoples Pinterest boards and such for reference, but sometimes we had nothing that looked even similar to what they had on there. Also, sometimes we had to send stuff that we knew the customer wouldn’t like just to keep our scores up so that we wouldn’t get in trouble/fired. Pricing was another issue. So many people wanted amazing quality clothes for Old Navy prices. We rarely had what we called “low price point” pieces which are items below $50. I enjoyed when people liked their Fixes, but it became too frustrating. Especially since so many women were really nasty in their feedback making super rude and mean comments. Feedback was super helpful, especially when it was detailed stating why they didn’t like a piece, but people rarely took the time to leave any feedback and then expected us to magically know why they hated a piece. It’s a good idea in theory, but overall super frustrating for most people on either side.


Wow. That is so crazy.I don’t understand why anyone would be SO angry at you for something so….pointless. It was probably just random pandemic frustrations they had, and you ended up being the target for it.
I just signed up to get my first box….now I’m worried. I’m Trans and looking for some new clothes.
I;m also planning to come out during my partner’s family xmasEve party(no one has seen me since I started taking E), and asked for something Lady Gaga-esque to wear for the evening.
Yeesh. I guess I’ll find out whats going on when the fix gets here on the 21st.
Thanks for your post.

Heidi Baader

I got my first box and I am very disappointed. I attached a Pinterest board to my profile for my stylist. I saw that clothes like I added to my board were available yet I got white jeans and summery tops – in October and for Wisconsin weather? Give me a break.
So you are saying don’t blame the stylists? She couldn’t even get one of 5 pieces of clothing right?
I don’t believe it.


Muy interesante. Thanks for sharing.

Jenn H

I had Stitch Fix for about 6 months. Out of all the boxes, the only things I bought were some booties, sweater, long sleeve shirt, necklace, skirt, and pants. I utilized their shop to get a 2nd pair of pants of a different color. So, I suppose the statistics show that they had at least one thing per order I liked.

I had 3 “stylists” and I am almost certain they didn’t look at my board or listen to my input. I remember I specifically said I really didn’t like a top they sent and gave it poor ratings. I received the same top in a different color in my next box.

I really feel that this subscription box is best for very adventurous people who like a surprise with as little input as possible. The items I bought reflected their value but I can say there were many items that were terrible quality for the price.

Overall I’d give it a 5.5/10

Emily Monique

There are NO hacks to getting a great first or subsequent Fix. I worked as a stylist for the company for several years and their inventory is atrocious, cheap quality, and not worth the money you’ll spend. You’re better off buying elsewhere. Please trust me when I say this. The company uses an algorithm and places percentages based on the info given in the client’s Style Profile, which means that stylists are NOT styling you specifically or in a personalized manner. A computer is doing that for the stylist. The clothing is actually in a warehouse where someone will pick out what the stylist submitted based on the algorithm. The company touts this method as accurate. This is why your friend may get something awesome and you’ll specifically request it and then tell you they don’t have it.
The inventory is cycled over and over every year. Nothing changes. The stylist has no time to review your profile or Pinterest so you’re really wasting your time telling them what you want. It isn’t the stylist fault but the company’s failure to provide inventory for them then add on stringent rules on The stylist Sutherland what they can send to the client even though the stylist knows you’d love it or hate it. Stitch Fix management will tell them differently. Each piece is usually $50 each, very unlikely you’ll get anything within your price point as that also determines what is available in inventory (which is pretty sad!).

If you want to get a clearer picture, just read the employee reviews regarding inventory on Glassdoor. Hope this helps!


Thanks for that perspective. I tried this for myself and my mom, and it would upset me when I’d specifically write that we didn’t want something, and we’d still get it! HOWEVER, there were a couple of times when we made a specific request (like blouses only, short sleeves only) and the stylist mentioned it in the notes–and it was included with our next shipment. So, in those cases, it DIDN’T seem like a waste of time leaving comments for the stylist. Maybe things have improved?
Still, I don’t recommend Stitch Fix unless you have your styling fee waived. I think I asked THREE times for a short sleeved shirt with a collar, and I NEVER got one, so I’m not surprised to read that their inventory is “atrocious” and it’s not as “personalized” as it sounds.

Linda M

Very disappointed with my newest fix, and was with the previous as well. The concept is great, and they’ve sent me a couple of lovely things in the past, but the last 2 boxes it just seems as if they haven’t read my instructions or my profile. Very disappointing when you are looking forward to it. I am looking for some alternatives to try, to see if they can do a better job. I do like the concept – very nice to have clothes arrive and have someone help you with choosing them!


I tried Stitch fix several months ago (before this Corona) by filling out the online “styling” form and was unimpressed with the results. Most of the questionnaire totally did not align with my preferences, such as a nice blouse that I checked off, in which they somehow “matched” with a denim jacket, that did not compliment. Alongside me choosing the more Casual yet Classy, in which it kept matching me (or assuming) outfit pieces I considered absolutely hideous together, like denim and leather. I don’t wear leather, and most definitely do not wear spike heels. So, it’s a “no” for me.


Every fix I’ve ever received if I ask for something specific (especially from the daily 👍🏻👎🏻 Style profile tool) I get the exact opposite from what I wanted. I will describe the item and the day I did the like/not like even tell them what category it was in and still it’s absolutely useless as a tool to get a better idea of someone’s style but it’s a fun game to play if you’re bored. I will say this about stitch fix though they will price match anything that you receive in your fix if you find it online somewhere else cheaper (if course shopping apps like Poshmark don’t count must be an actual retail store) I just recently received the cutest Kate Spade bag but I couldn’t justify paying $235 (I think might have been closer to $250) for a bag I can barely fit keys my phone and lipgloss in (ok I can fit a few more things but it’s tiny) and Nordstrom rack had it for $109 plus an additional discount something like 30% so it came out to roughly $65-80 for the bag and it has the chain and leather strap for comfort. It’s the perfect night out bag plus the quilted leather always makes a bag look rich and high quality. So I just decided I’d try by emailing them about the price matching because I had the bag already how stupid is it to send it back to order from some other store then lose the discount for buying everything. All I had to do was send a screenshot of the bag (in stock) with the price listed as the sale price and they gave me the difference in credit so checking out it looks like you’re paying full price then the discount of the credit comes off and doesn’t effect your total discount for buying the entire fix. Also they sent a pair of high end jeans in a color I had but requested if they had any other colors and they swapped out colors (advice for the higher end items shop around sites like 6pm before spending $250+ on jeans I actually got them for $24 but that site is not a price matching site because it’s a discount site.
Last thing if ur new to stitch fix especially at the end of the year they will send out last season items such as my Kate Spade bag full price so you really have to check the internet for items that are not specific to them for sales and when the items were released. My adorable little bag was a spring 2019 release and my fix was last month don’t overpay because of that 20% it seems Enticing but even at 20% off I would’ve overpaid by over $200 with that flicks not counting the jeans then it would’ve been over $450. Just a few tips to save your money it’s a weird service it seems like 1st year fashion students are the stylists and it takes forever to get one that is actually what you want. Other services like daily look are way better with getting to know your taste and what you want but expect that box to be somewhere around $2,000 with the discount so you either have to wait to pay for perfection and a personal stylist that will text you through the entire process or hit and miss with stitch fix. One day I will get the items I tell them they have and I liked and want just not sure it’s going to be anytime soon….


thanks for the price-matching tip.
I’ve only gotten two shipments, and it seems like they don’t even read my notes. I was told that it takes a few tries for them to “get” my style, but when they send the opposite of what I indicated that I like, it seems like they are much more interested in selling the inventory they have, than in trying to find items that match my style.


I’m having the same problem they tell you to make a Pinterest board and I did labeled it as clearly as possible ‘Amanda’s stitch fix wants’ how much more clear could that be?!?…lol and I get a box that looks like a department stores clearance section nothing went with anything. I did like the sandals but I have nothing to wear them with and without a discount or the $20 styling fee (2nd fix in two weeks they screwed up so they waived the last fee) I really didn’t want to pay full price for them when I can get them on clearance online… I don’t understand why do the Pinterest board if the stylist isn’t going to bother to look at it?!??… and sadly they had a lot of things that I would have loved to get they would make serious money from me but I’m not keeping junk for 20% for a pair of sandals… if they don’t respond to my last email regarding this constant problem and start either sending me things I marked that I want or offer me a reasonable credit (too many wasted $20 styling fees) I’m done. I’ll do DAILYLOOK and get a week’s worth of clothing at least I’ll like it with all the $20 styling fees I could have bought an entire box from the DAILYLOOK…plus I’m not pleased with them sending last year’s bags at full price right now you can get basically any Kate Spade bag anywhere from 40-75% off who would pay full price?!? And I told them the exact Rebecca Minkoff bag I wanted considering I didn’t receive it I’m guessing they won’t have it until next year…ughhhh…🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️

Violet Ray

Hi Liz! I absolutely loved this review, thank you so much for giving an update since you haven’t posted about them in awhile. I used to be the biggest advocate of StitchFix, but because prices were seemingly high for the merchandise that I received I looked elsewhere. I started researching for similar services and found, Fashom, which is exactly like StitchFix but cheaper and more personalized. I know how tough it can be finding a great personalized service so I figured I’d pass along the information! 🙂


How do you use Pinterest with stitch fix?


I think the idea is to share a Pinterest board (link) with your stylist, so that they know what look/style you are interested in, or so they can get to know you in general.


I recieved my first stitch fix box and I wasn’t wowed by anything. Felt like it was a Fall box. It’s the end of May and I recieved a mustard cardigan, flannel, 2 pairs of Jean’s and a tank. It was just disappointing. And yes, the items seem expensive. The tank is $48, I would never spend that much on a tank.

Melissa Storms

I have not ordered Stitch Fix yet but I really hate shopping and end up buying clothes I like and think will fit. I think it would be much more convenient to mail back what I want and not have tp return them to the store.

Jessica M. Neri

I receive my 8th box today. I’m so incredibly disappointed. Everything was wrong I stated that I don’t like shorts because of a scar on my leg. I got a pukey color bag. I hate red and I said that I also don’t like any colors of red. They sent me the most grotesque red sweater last fall. I’m just done with them. I’m tired of spending $200 and just getting nothing that I like. I’ve only gotten two good boxes out of the eight total that I had come to my house. And the thing that sucks is that you should get that $20 credit if in fact none of it fits you right and you don’t like any of it. I just don’t think that’s right charging me $20 for something that I dislike. Especially if you don’t pick anything in the box.

Tiffany-Linn Vincent

I love Stitch Fix! I’m a bigger girl and they almost always nail it. There’s no way I’d have this kind of success rate looking for clothes on my own.

gloria patterson

I have never tried stick fix before…………………… I need fashion help sad to say

Sarah Grace

I haven’t personally used it much but one of my girlfriend’s and I both regularly keep items sent from her account and I just pay her for them! Just decided to create my own account!

Sonya Allstun

Never tried Stitch Fix yet but really need some updated outfits my closet is full of tee shirts and jeans

Sarah Buckner

I’ve purchased a jacket and 3 shirts/blouses from my first two fixes. Still kicking myself over a denim jacket.


Yes I ordered when I gained weight first trimester but didn’t need Maternity clothes yet! It got me through first few months with no need to shop


I’ve loved two particular brands: Lucky and Kut Above! Very flattering!


I haven’t tried StitchFix yet, but I’d like to!


I would love this especially for fall! Its so hard to find jeans and cute pants so I bet this would be a huge help.

Jasmine Dragoo

I like them so far I’ve had three fixes. It’s super convenient not to have to go shopping for new seasonal things


I’ve never tried Stitch Fix, but it seems like such a neat idea! I’d be excited to see items that I might like, but might not necessarily notice in a store.


I’ve never used sitch fix as I am a bargain shopper so usually must find my clothes on sale for me to buy them! Would love to splurge sometime and get them customized to my measurements and style via a stylist as that could help my style game haha.


I have been using Stitch Fix since 2013. It’s been hit or miss over the years, but many of my favorite clothing items are from them!


I’m most interested in work clothes.

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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.