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CURATEUR is a subscription service that caters to style lovers like you! Edited by fashion experts, these seasonally delivered boxes include a curated assortment of products that will elevate your lifestyle while introducing you to the most up-and-coming brands for beaut... read more.
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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Does anyone have a theory as to why the spring box has shipped before the full reveal? Plus, in my shipping notice it also says a “stella chalice” has shipped…🤔
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Monique
I want this bag so bad. Does anyone know if the box sells out? I’m just not sure about it quite yet, I’m in box overload at the moment. Grr, I really really love that bag sooooo much.
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Jen
I’m not a subscriber & they charged me twice! Check your credit card statements!
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M
The customer service is absolutely awful. They charged me and were not supposed to do so. There is no way to call them and they don’t answer emails. It’s reason enough to never order from them again
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Eileen
I’m having the same problem. First and last order. I’m calling my bank right now. Anyone reading this…..NEVER order from Rachel Zoe!!!! They refuse to answer emails and there’s no contact number. Total fraud and robbers!!
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CaliforniaJanet
Just found out they charged me as well, in spite of my cancelling. Unbelievable.
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Barbara King
TZR sent me a survey recently. I told them what I thought about their customer service.
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Amy S
There is a chat feature at the site. I see it but have never used it. I agree their Customer Service is awful! If I am ever double charged, that will be the end of RZ boxes for me!
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Erika
Same happened to me. I called the number from my credit card and disputed it. They did get back to me from a Facebook message and returned the call a week later and said they refunded me. I suspect it is only because I disputed the charge. I cancelled in December! Good luck.
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AmyS
The candles were an easy pass for me. I don’t want candles or home goods in a RZ box. I got the silver earrings.
Nordstrom is carrying Baublebar now. I got a pair of circle earrings with a bar across it in gold from Baublebar’s site. It tarnished within 6 months. I am not a fan of Baublebar.
Hopefully these earrings will be higher quality than Baublebar. Seriously BB is very poor quality. I have had issues with broken necklaces and stones coming out with their jewelry.
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I wonder when these boxes ship. I can’t wait!
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Krissie
Oh no! I agree. Baublebar is TERRIBLE quality. I can’t even wear their stuff. I hope this is not similar.
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Jadette
I went with the silver earrings.
I had signed up with the “LUNARES” promotion and the form accepted it (green check), but when I got my receipt, no where did it mention that I signed up with the promotion.
Emailed them days ago but got no response. 🙁
The jewelry holder was the main reason why I signed up. Hope it goes through.
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Monique
What is the promotion LUNARES? Does anyone know if this box sells out quickly? I don’t have my ears pierced and I’m budgeting my boxes with a strict rule that I don’t break. 2-3 weeks I can grab one if they’re still around. I’m wondering about the other items because the earrings will be a swap.
I MUST HAVE THAT GORGEOUS BAG!!! I haven’t felt like this since I met my husband, hahaha
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2imo
Is this the Diamond Brocade Maya Overnight Bag or a smaller version for BOS?
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Michelle
No! it’s not that big overnight bag.
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Susan
So excited. I’m an annual subscriber. Chose the gold earnings after going back and forth. I also added the set of two candles. I think $24.99 for those two candles is a great price. Perfect for to have on hand for gifting if I don’t use them first. 🙂 Can’t wait to get this box! 😎💞
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Leia
I opted out of the candles. The only person I get candles for is my sister-in-law and I can trade for the ones she likes.
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AmyM
I was really torn on which color earrings but I ended up choosing silver because they seem like the kind of thing I’ll reach for a lot when I’m wearing black. The candle scents sounded delicious, but I’m still working through all the candles from winter boxes, so I passed.
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Tarah
Looks like I can’t select preferences yet. Anyone else having this issue?
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Sheryl
I cant either – keeps making me log in and then wont go back to the page. I contacted CS but have gotten no response.
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Krissy
I logged into my account then went back to the selection email and clicked the link again. That popped open a new window that let me choose. Hope that helps ❤
Catherine
my sub is up for renewal, but it says pending….so, can’t make any selections yet T.T however, more time to decide, silver vs gold (yay?)
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Kim miles
Are the candles an add on or part of the original items for box?
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Jackie
Add-ons.
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Amie
I love those earrings–so excited to get to choose silver.
The bag looks really cute too–I just can’t tell from the photos if it zips or secures at the top–makes a big difference as to whether or not I’ll actually end up being able to use it.
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Janet
I zoomed in on one of the photos and it looks like there’s a zipper.
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Amie
Yay!
Zo
I love the earrings but don’t want the whole box. The earrings alone cost $70 but I found a very similar style at Target. Sugarfix by Baublebar is now at Target. I bought quite a few items. They have hoop earrings with a bar going down the middle for only $10 but that price comes down to $8.50 with the code “style”. Plus they come in gold and silver so I bought them both.
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Mar
It was a tough choice between silver and gold and I ended up picking the gold. Then I saw your post about the Sugarfix by Baublebar at Target and I ordered the silver earrings. Love the earring from BOS and I think they look very high quality. But I was just as happy to get a similar pair in silver for under $10. Am looking forward to both pairs.
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Erika
Thanks for that! I just popped over to the Target website and an now obsessed with that collection! Most of the items have several color choices. I will not be getting the Zoe box. I cancelled in Dec. But was still charged $349.99 and am in the process of disputing it and getting no help from customer service.
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Jen
I just renewed my annual subscription in September but I was billed today for another year. I’m hoping customer service will take care of it but now I’m nervous after reading your comment. 😕
Heather H
I’m getting an error when I add the candles to my box and it’s not letting me check out 🙁
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Karen
Me too, says it failed.
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Shay
The candles are tempting! I have so many that I haven’t even burned yet, so it’s an easy pass.
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.