GlossyBox Subscription Box Review + Coupon – September 2016

I reached out to customer service regarding my half empty C-Vit serum and I received the replacement yesterday. Another half empty one, but I guess that will make a full sample, lol. They also gave me some points for taking longer than expected.

First time subscriber to glossybox. I want to sign up for November box. Is there a promo code I can use? Also, what’s the first day I can sign up?

Sorry Glossybox. I moved on to Boxycharm

I received my September GlossyBox, and I didn’t get half of what you got in your box. I did receive the Korres Volcanic Minerals Twist Eye shadow pencil & Model Launcher Eyebrow Pencil. That’s about all. This is my first box, and I tried it out after reading one of your posts.

I unsubscribed after the August box but they made SUCH a huge deal about it I decided to resubscribe.. however I’m not amazed.. I had gotten the 3 box day right before this and one of the boxes were a Holiday Box. This is my first year doing subscriptions. Does Glossybox always do a holiday one? I’m considering whether or not to cancel.

I received: the eye brow pencil in taupe, Korres lipstick in charm (which is a very usable color for me), dry shampoo, lightening cleansing water and serum from Sesderma, and Vince Camuto mini perfume in Capri. My C-VIT serum was more than half empty. Mini perfume is pretty and smells nice. I just thought Glossybox got on track for doing the fair variations, here they go again, lol. Except the dry shampoo (I don’t use it as often), I am ok with my box.

I got the $350. serum and I must say it feels amazing. I was blown away when I saw the price and couldn’t believe it was in my box. It comes in a beautiful blue bottle too. I am almost always very happy with my glossy box but I don’t understand why it takes soooo long to ship. Mine was in transit for 10 days. I get 4 other boxes and each and everyone arrives within 4 days of shipping.

I think that the Customer Sevice at Glossybox is horrible. A few months ago I ordered ‘past boxes’. I ordered two, one arrived. I was given extra points, and the other one eventally arrived. When the Fighting Pretty Box came out, I ordered 3. Again, 1 arrived. I contacted GB and was told that their system had trouble with multiple orders. Seriously. Who is running their operations, a child? I was given points, and the other two boxes did not arrive until after a month after the initial order. I wrote to Customer Service – not the chat- and was told they cannot expedite orders- period. Even if the error is their problem. That this is how their system works. Period. Truly, they should not be in this business.

The Korres eye shadow came out in the summer of 2014 and has already been discontinued. You can find it on their website as part of an eye set that’s on sale, but nowhere else. I guess I always thought subscription boxes were to try to new things and be able to purchase the items again if you liked them, so this seems like a cop-out (taking dead stock from a manufacturer) and a cheap way to inflate the box value when the item is essentially zero value since it’s been discontinued.

Wow! I must have lower expectations than most people cuz I’m always thrilled with my GlossyBox. Usually at least 2-3 items are a hit with me and that makes the box more than pay for itself. And I love the boxes themselves. They’re gorgeous–especially this month.
I got the Borghese Mascara, Dead Sea Eye Cream, Model Brow Pencil, Korres Eyeshadow, and Sesderma Lightening Cleanser. I loved everything except the eyeshadow. I’m positive the eye cream is worth more like $40 (I’ll never understand why GB goes along with the over valuing thing) but I really liked it.
I am super happy with what I received–as usual!

Slightly off topic, but I was wondering from those that ordered the recent Fighting Pretty LE box…. how long did it take you to receive your box?

I ordered mine ~2 weeks ago and haven’t received a shipping notification yet. If I remember correctly, the the Mother’s Day LE box took a while to ship too, so maybe I’m just getting overly anxious. I was going to give them one month to the day from when I purchased it to being inquiring, if I haven’t seen it ship, but I thought I’d ask anyway. Thanks!

I got the same box as Liz, with the Korres lip variation. At first I was a bit bummed, because in my profile I specifically said I don’t want lip products, and preferred eye products. So you would think that if there was a choice, my profile would be aligned with the eye product box variation, right? I guess not, haha.
But I really do like the Korres product and color I received (“Grace”), and I may actually use it.

Also, I wonder about redeeming Glossydots. I have enough for one box, and plan on canceling after October (so before 10/15) due to product overload and the need to slow down my boxes… plus I read the KonMari books and the clutter is stressing me out.
GB CS has been wishy-washy about me redeeming my dots. First they said you have to have an active membership to redeem, and then in another message they said I could redeem any time by emailing them. This second response was after I inquired about redeeming for December’s box after taking a break in November…. does anyone know the real answer??

Maybe I’m just not good with special relations but does anyone else feel like the hair oil is larger than the 1 fl oz as per the label? This seems much closer to the 3.4 fl oz full size to me…but maybe I’ve had one cocktail too many on this Saturday night and I’m imagining things!! 🙂

I got my shipment info. (finally) a couple days ago. So, hopefully I’ll get some good items. Fingers crossed. 😉

My eye shadow pencil is black. With glitter. Besides that, I got the perfume, makeup remover, Vit. C, same brow pencil and orange lip crayon. I like the perfume.

I really liked the color of the lipstick although it doesn’t wear that long. I’ll use the hair oil once I finish the one I’m using.

I got the Twist Lipstick, C-Vit Facial, lightening cleanser, and brow pencil. Instead of the Phyto and mascara I got 24K Sally Hersberger dry shampoo and Capri perfume mini… This gives me a grand total of $48.70. I do like the smell of the perfume and love the bottle. The 24k got horrible reviews. I like the lipstick and can use it, so am happy enough. They used to be a lot better boxes though.

This month I got the “$350” eye serum. Even adjusting it way way down to the $45 Amazon price, my box still had a pretty high value…especially since I’m on the Gilt City deal from last year, which made my box cost around $9, I think it was. At $9 a box, I’ve been pretty happy with the boxes I’ve received…the items can be hit or miss, but I always end up getting what I feel to be good value. That being said…I agree with everyone else that Glossybox has MAJOR customer service issues. Classic examples are the Nuxe oil fiasco, and the vastly differing box values. Unlike other people, I’ve had ok experiences the few times I’ve had to deal with CS; when I complained about not receiving the Nuxe oil as promised, nor having a box value as high as was stated on the website, they offered for me to choose a replacement item. I chose the highest value item…the Aerin Kaleidoscope Palette…and figured it would never get sent to me…but was pleasantly surprised when it showed up in the mail. I know many other people weren’t as lucky, though. Bottom line is…their customer service is super inconsistent, and their business practices seem on the shady side (ie not delivering what they’ve promised.) If Gilt City comes up with another screaming deal like they had last year, I will most likely renew, but otherwise, at the full retail price it’s not worth the hassle.

I got my box on Thursday. Several differences. I got the Korres twist eye shadow. The brow product, rosewood reviving mist, Lierac cleanser miscellaneous water, and eb5 eye cream. My total value is $62. That is roughly 3 times the value of the box at full price. I do not get the box to resell the items, so honestly I don’t even care about the monetary value. i am very happy with the eyeshadow. It is a great color with a bit of sparkle to it. It goes on right where you want it, and you have to really rub it to take it off. I would say this will wear morning to late night and still look as fresh as when you first put it on.

Does anyone have surveys to complete for September?

Hi Karen! I remembered after I posted my comment, that I received a shipping email from Glossybox when they shipped it. I was able to track and confirm its being delivered today. I’m crossing my fingers it’s better than I expect. Terrible when you have to lower your expectations. Companies should strive to over deliver. I’m stuck through October and actually considered waiting until the 14th to cancel in hopes I wouldn’t get the crappiest box next month. Not sure if being active has any bearing on what they send, but reading about the Gilt City subs and what they receive from Glossybox, I think it’s a real posibility.
Did you ever get a shipping email? Mine came in on 09/16. I hope your box arrives today as well. I’m in Colorado, it always takes a week or more to get to me. Btw, Beautyfix offers 2 day shipping for $6.95. I signed up for the 30 day free trial, so both my Sept and Oct boxes should arrive quickly. AND, I received a 20% discount bringing the box to $20.83!!!! How can you beat that? $150+ of quality products for $20?!!!! Excited I switched and stoked that everyone raves about their customer service. That’ll be a refreshing change from Allure and Glossybox!

So, my box has been in transet for TWO WEEKS now, totally not GlossyBox’s fault. It’s still moving, but extremely slow. I’m in California so it’s traveling at a snails pace across the country. I like GlossyBox! I’ve had good customer service so it’s weird that other’s haven’t received the same good service I’ve had. I’m hoping for the lip crayon and the really expensive eye serum! Fingers crossed!

This company should give up. They don’t send anything good. The only thing I liked was the actual box, everything inside sucks. I had given this company few tries and never liked it. I don’t know I keep on spending money on something it’s not even worth it.

WOW! Instead of the Phyto, I received a 350 DOLLAR!!!!!! eye serum. I’m sure plenty of people will be upset with the price discrepancy. I know I would be. 🙁

Was the bottle of VIT-C Serum full? Mine was 3/4 empty when I opened it. Didn’t appear to have leaked, or spilled, at all in the box so I’m wondering if that was how it was supposed to be. If so it’s not much at all, only enough for maybe 2 uses.

This is my 5th glossybox and honestly the only one I’ve been a little disappointed in – but only a little.