Play! By Sephora July 2016 Spoiler UPDATE

Me too! I think we got the same box. I clicked on Play! under beauty bag and it shows I am getting the primer. The face cleanser, and dew the hoola. I think I would have liked the cleanser with the red clay. But, I’m excited about everything in the box. 🙂

I don’t either. It just directs me to the page that shows the pastel “popsicles,” and if I click on that page it directs me to Beauty Talk. People are leaving unhappy comments there….

I had the same problem – thought I just missed it, lol. Yeah, they need to get their act together if they are going to expand the box. This will be my first and I’m already leery…. :/

Same here. So frustrating.

I just received an email saying my box has shipped. And, when I went to the beauty bag tab and clicked on Play!, it showed what is in my box. It did not say a or b under purchases when I looked so I didn’t know what I was getting. 🙂

The FAQs on Sephora’s site mentions the boxes should arrive between the third and fourth week of each month, but I’ve always received mine the third week. I usually get a tracking email around 5-7 days prior to let me know the box has been shipped.

My May order shipped on May 16th, and the June order shipped on June 14th, one was charged on the second and one on the third.

Mine says sold out too but I just received an email saying my box has shipped.

Try checking it on your desktop. My July 2016 box order says ‘out of stock’ on mobile too, but when I tried shifting to desktop view still on my phone, it says ‘in progress’. I would like to assume (although this is not verified) that out of stock means that all boxes might have been assigned to get shipped to a a subscriber who subbed before this month, and if someone will subscribe at this time, it wouldn’t be available.

Mine says the same tbing. I’m only so so on the box this month but it’s still troubling

Mine says “out of stock” as well. This was AFTER it change from oily/combo to nothing. Grrrrr… getting ready to ditch sephora too. This will/should be my 3rd box and have NOT been impressed with the contents. If I ditch BB and this, I could justify getting boxycharm or something I know will not be so dissappointing.

Did you contact them the first time to ask what happened? I just subscribed this month (June 15) and mine still says “In Progress.”

As you probably already know, a lot of times pending charges will show, and then disappear, but reappear again when the charge is “officially” applied.

With that said, a couple of months ago I had an issue with a new card I received, which Sephora seemed to not be able to apply correctly to my “Play! by Sephora” subscription. I was able to order other items from Sephora online (like you, too, have mentioned), but for some reason there was an issue with my new card being applied to my “Play! by Sephora” subscription. I had to keep calling CS several times before it could be resolved. I spoke with several reps who assured me the issue was resolved, but it wasn’t. Fortunately, I was finally able to speak with a rep who really took a serious interest in wanting to help me. I don’t know what she did, but she was able to resolve it. My only suggestion is to keep calling. If it isn’t resolved this month and you miss out on July’s box, your subscription won’t be cancelled. If I’m remembering correctly, I was told it would take two consecutive months of a charge not being applied before Sephora would cancel the subscription. I know it would be disappointing to not receive July’s box, but at least they won’t cancel your sub right away, and you’ll have more time to resolve the issue. HTH Good luck!

Agreed. Finally got the email saying I was now able to join, and after reading these spoilers and comments, didn’t finalize my order. So tired of getting the same items and I have 5 smashbox primer samples already!

I just checked my account. It USED to say “Box A – Oily/Combo”. That no longer appears in the Purchases section. It just says July box now 🙁

I went to Reddit and read the email. Seems like double talk – it said the system wouldn’t go into effect until August, but also said that it’s too late to change the boxes. Anyway, I hope these boxes aren’t delayed til August, because I need the Blotterazzi, because of the current level of heat and humidity (also it should be noted that I am a normal/dry – it also depends on where you live). I probably wouldn’t have noticed I needed the Blotterazzi (for one, I didn’t realize it existed), except for all the chatter about it, but now that I’ve noticed, I am anxiously awaiting it. Also, I was getting the correct box. Also, I think the box fits the “Summer” theme, so I think this is the box that’s coming. I think the email I saw on Reddit might be saying that they’re sending these boxes, and the new “system” that’s starting in August is that they will assign the boxes correctly? Although I doubt it – I doubt it because in my opinion, these samples are donated by the companies wanting to promote their products, and if there are not enough boxes for one group or another, I could see them having to give some people in one group the wrong box. But hopefully, Sephora is a big enough player that they can get enough products of the right type to suit everybody. I think it’s awesome – for instance, I would not have really had a use for the red clay cleanser for oily skin – of course, I could have swapped it readily enough, but still, getting one I can use is much better!

Oops – I should have read older comments before posting new comment, as I see it was already mentioned that Box A / Box B has now been removed. Hope I still receive Box B (normal/dry).

Can someone help! Do you know what the item number is for each box? I am on mobile so I cannot see any other way!

Mine showed “Out of Stock” as well.

Ok whew. CS told me that Out of Stock means that new subscribers/new members can’t get them. If you already are a member and you were charged, you’re fine and they’re processing and going out soon. Just weird they’d say that if there isn’t a problem with current subscribers, ony new ones which I’m not.

Mine says “In Progress” still but they definitely removed the Box A (Oily/Combo) — clearly they’re having issues. I wouldn’t panic yet.

Lol, Allure. If you subscribe today, you might get lucky and receive a September box. I paid on May 15th and it’s a gamble if July will even be my first box. Not to mention that their website login has been down for a week and they haven’t been answering call or emails.

I have combination skin checked in my profile and I’m still getting Normal/Dry. I’m pretty upset about it – why customize if they aren’t paying attention to what they are sending? CS was totally unhelpful too… this makes me wonder about the future. :/

I had an issue with my June box too. I contacted them and they said I should have tracking the next day and it had just been picked up. I contacted them 2 days later since I didn’t have tracking and they told me it was lost in the mail and they refunded me. How does it go from just getting picked up to lost in the mail in 2 days? I was pretty frustrated to say the least. Contact them and you’ll get your money back.

No, mine also just says “Play! by Sephora” with no box specified

I can’t see either.

Neither can I waaaahhh

I couldn’t either! Mine just says PLAY! by Sephora. There’s no A or B. ?

I couldn’t either

Dunno either but that would be great. The case for it comes with a nice mirror inside the lid and ventilation holes under where the sponge sits.

Mine shows on my computer , but on my Iphone it does not.

I can’t see mine, either 🙁