BeautyCon BFF Beauty Spring 2016 Box Review + Coupon

Random!!. I didn’t get the nail wraps when I got my box. I emailed them but never heard back then today I got a small package from Beauty Con with the nail wraps!!! So cool!!!

I did try this box! It’s a great box with lots of fun products. I may be a bit in the older side give getting this one, but I enjoyed it! Yes, I’ll be gifting that keychain, or swapping it. Not my bag baby…

Is there a place where subscribers can go for information or updates regarding this issue? I just received my box today and I also did not receive the nail wraps and I have been so anxious to get them!? I checked my email, looked to see if Bunny had posted anything regarding the issue and if I didn’t read the comments on this review, I still wouldn’t have found out any information on this issue. Do I need to contact customer service or how do I know that I will still received my nail wraps?

I tried to use your link to sign up but got this message: “We were unable to process your request at this time. Please try again later.”

Does anyone know why?

Sounds like the delay might actually have been because of the nail wraps not arriving and when they did the added testing to make sure. Many companies also like to have something in place before shipping to let you know why. Anyway, glad you got it. I did get mine w/nail wraps and they are cute. Totally with you on the Keychain, not my style. However if you read her review of her box she wanted to personalize it and that is actually one of her babydolls. She like the antique kind and finds the imperfections of them beautiful. Bunny is quite unique.

Christina Barry (Beautycon)
Apr 27, 18:51
Dear Brooke,

We wanted to take a moment to thank you for being a loyal Beautycon Box subscriber and share some important news regarding the current Spring Box. As a member of the Beautycon family, we truly appreciate your sense of style and expectation of excellence, which is why we take the quality of our Beautycon Box contents very seriously.

One of our partner brands for the Spring Box, NCLA, did a very honorable thing and alerted us that their latest shipment of NCLA Grav3yardgirl Nail Wraps – Instant Nail fashion wraps had a slight design flaw and would not be up to our quality standards. The Beautycon quality control team tested the product and determined that indeed, the product is not up to the standards of our subscribers and as a result, was not shipped in our Spring Boxes until the flawed product can be replaced. The good news is that everyone will receive the product; NCLA has vowed to replace them. The moment we receive the replacements, they will be shipped directly to each subscriber.

Rather than delay shipping boxes to our subscribers, we asked many of you what you would prefer and we listened…ship the Spring Boxes as soon as possible and send us the NCLA product the moment it arrives!

To be absolutely clear, all NCLA Instant Nail Fashion Wraps shipped to date are perfect quality and not flawed whatsoever. It is only a limited run of recent NCLA products that were flawed and were never sent to our boxing facility. This email is simply to let you know why some recently ordered boxes will ship without the product; however, your NCLA Instant Nail Fashion Wraps will be sent very soon. While the exact date is dependent upon the replacement shipment from NCLA, we will get them to you as soon as possible. We appreciate your patience.

Our subscribers deserve the absolute best and we wanted you all to know that our quality control team is here to make sure your box contents are up to your standards. Thank you for your understanding, our subscribers are the best in the world and we are so grateful for your patience and understanding.

Thank you,
Beautycon Support

Unrelated, I saw someone post some spoilers on the next Target Beauty Box!

Did you get the Dolls Kill Gift card for $20?
I’m so sorry you went thru this. I actually subbed thru your website when you first reviewed this box.
I received my box a while ago. I’m already done with most my beauty samples and I love everything in the box. I did receive the nail wraps and they were so awesome. Some were of bunny too. Maybe if you email then again, they’ll send you the wraps.
I just wanted you to know after I subbed from your site, everything was perfect and on time for me. So thank you Liz very much.

I was shocked to see you just got yours. I did get mine at the end of March. It was supposed to be my first box, I am VERY frustrated with the customer service. It took a very long time to get a response (2 emails sent) they blew off my first one . Mine had nothing missing but they happened to pawn off a winter box on me, stating the winter box orders stopped 2 days after I subscribed at the end of February. I have proof of Instagram posts that the box starts when it launches. As well as pics of the FAQS section which contradict made up dates that where NOT available. I told them they are very wrong based on ALL the FAQ’s listed and several times under several sub headings…. If you receive a box in March….why wait until I think stated was March 7 (they said that’s when they started selling spring) to start subscribing for March when in Feb they state hurry up or you’ll miss out. Same as they did for winter (they launched that nov. by Dec 1st people where already getting winter in the mail) . They stated they will relay my finding to the team, and haven’t heard anything again. They are going to lose a customer because they want to treat me like I’m in the wrong when I KNOW HOW TO READ. They don’t care. I plan to do a charge back on 1 box cost because I waited I didn’t want winter, nothing said I would get it…. It all referred to Spring. (Sorry about the rant, I’m blown away by their disregard because they already have my $)

what does that mean re the paypal and shipping issues? I paid via paypal. And had free shipping in my annual. I canceled the recurring since I don’t want it for more than one year. I had to reach out to them to find out where my spring was. they said they needed to charge me shipping. i sent proof that I was given an offer of free shipping. still no box. they are a mess. they can’t keep track of their offers. I personally don’t want to deal with it all. I don’t want to be following up w. a box. they are still supposedly working something out w/ paypal. what? I don’t know. I already prepaid for everything (box + included shipping). they shouldn’t need to work anything out w/ them in order for me to get my box.

I am REALLY unhappy about the nail wraps missing from my box, as that is one of the items I was looking forward to most. Their customer service will definitely be hearing about it.

I did not receive the nail wraps either. Grrrr! Thank you Liz for mentioning their odd cancelation policy. I’m going to give it a shot. I love Bunny, and I liked the box fine….but not enough to stay with it.