I would caution getting bark box. They ask you to commit to a subscription and will refuse to let you out of it until it ends. My dog doesn’t like most of the treats I think the toys although may be cute are not worth the cost of the box. My dog would rather play with the box. The staff at bark will send you nice emails basically telling you you bought your stuck with it.
Absolutely not for me not worth the cost or the arrogance!!

Bark Box, is terrible quality. My dog destroys the toys within 5 mins then gets sick because she eats the rubber and fluff from the toys. And every 6 months I have to spend an hour on their live chat to get refunded and to not be charged in the future. Just had to do it again 10 mins ago. Bully Make is 10x better

So many issues, where to start? Glad many of you have had smooth experiences. I have not. I have had missing boxes, overcharges, and being swapped to indestructible boring hard plastic indescribable toys. My poor dog! Didn’t know they could auto-renew me and that I supposedly can’t cancel even when they fail to send me a box that I was overcharged for. The most sugary sweet emails from the “happy” department that don’t even really address the issues. Get on some other subscription that doesn’t steal you blind and allows you the ability to cancel if you are not satisfied. Your dog will be better off and so will you! Wonder how much they paid for this advertisement posing as a “review.”

I have bought SIX-month subscriptions over the past few years as a Christmas gift for my daughter’s dogs. I enjoyed being able to customize the box. However, the size of the treat bag has shrunk. The strong-chewer toys are of the same hard plastic material which my dog (my daughter gave him the strong-chewer toys and I switched the type of toys back to normal chewers) can chew to pieces. No variety of materials. Customer service is minimal and consists of cutesy teflon form-emails. My primary complaint is that Barkbox automatically renews subscriptions without notice. When I noticed they continued to charge my credit card monthly and send boxes, I contacted them on their website to cancel. It takes them several days to respond via email with a cutesy form email apologizing for their delay in responding due to “we have quite a few pups that need our help”. Even though I notified them I wanted to cancel my subscription after they auto-renewed it, I received two long, cutesy email from Barkbox trying to change my mind with strong sales tactics. I responded by simple writing: “Cancel my subscription”. The next day I received notification from my credit card that Barkbox had, a day after I again emailed them to cancel, charged me for another month. Several days later, my daughter received another Barkbox. I contacted my credit card company to dispute the charge and again emailed Barkbox. Barkbox has finally closed my account.

The treat bags are too small. The toys all start to be the same after a while, especially for super chewer. The packing and shipping time got longer and longer each month, even though you’re always billed on the 1st. They have almost 0 customer service. Leaving reviews about the box in the app goes unnoticed, their text feature doesn’t work, and they’re chat spews the same condensing corporate lines over and over. I’ve never had a subscription service that runs this poorly.

My dog will not eat the crappy treats made him sick I ordered one month deal for Christmas unknowingly to me it’s a scam (12months )that’s impossible to cancel via sever emails and phone calls to bark box so DO NOT order !!!!!!!!

I use to love bark box, until I had a problem with my bank account. I asked them to not try and run the charge for a little while but they just kept on doing it every two days. Then, I asked them to please not send the nylon chew, so now they sent me two. F for customer service.

It was great up until the point that I needed to cancel due to budget tightening. I canceled online and they pretended I never did and continued to charge me. On top of that, it was only after closely examining my credit card bill that I noticed additional monthly charges I hadn’t been informed of – one of the subs they gave me came with an extra $10/month that they forgot to mention. And it was one I didn’t even use. I ended up having to jump through extra hoops to get the subscription canceled and refunded.

BUYERS BEWARE!!!! This product is NOT WORTH IT. It is cute for a month or two, but not worth the money. And when you realize it, you will be stuck with a subscription that you can’t cancel. The customer service hides behind cutesie dog language, and acts like they are trying to be helpful while telling you that it is virtually impossible to cancel when you don’t want the boxes anymore. I was told I had signed up for an annual subscription, which I didn’t realize I had done. I was told I had to pay for a full year. Then when a year was up, I was told that I had been re-enrolled in another year, that I couldn’t cancel. I threatened to cancel my credit card, and finally after 15 months of this, they agreed to cancel the subscription. My dogs destroyed the dog toys in 24 hours. Not worth it!!!!

Sadly my doggie, Simba, went to doggie heaven this summer and I cancelled my subscription. But he was subscribed for years and LOVED it. It got to where I would just bring the box into the house and he’d start jumping up and down and would then proceed to use his paws to try to rip it open. I loved the unique, good quality toys (though they definitely accumulated. They were toys with imagination. Like a chinese soft fabric takeout box filled with small little “soft fabric dumplings”. He loved digging them out of the box. The treats were high quality and though every now and then there would be a miss for him, I’d pass them on. I found it very worthwhile and they had great customer service.

I just started a sub and since my dog doesn’t play with toys very much I was able to switch out one toy for an extra bag of treats and an extra chew. It’s nice that they let you customize so much based on what works for your dog.

I found this breakdown of the subscription extremely helpful and would positively love to see it for some of the other dog boxes. I just signed up to try vet pet and pet treater again!

Agree with above comments. I have had BB for over 2 years and like most of the boxes although some are total misses. I recent canceled because I just have too many toys at this point.

Megan, your review was so excellent, I signed up for six months for my doggies. I can’t wait for their first Barkbox.

Barkbox and FFF are the only two subs I still have. Between Costco and BB (and the occasional Amazon order), I no longer have to make trips to PetSmart. I always ended up impulse buying toys and things there and being disappointed that our big dogs would destroy them in seconds. BB works for us so well, we get the double box each month and our 4 dogs all have plenty of toys and treats, and at Christmas I gift some accumulated extras to my beastie and his three doggies. And we looove the themes and thoughtfulness in each box too. This sub is so worth it for us!

I subbed the Super Chewer version and right out the gate, had some major issues–this was back in the fall. But they eventually got it straightened out and the last half of the sub went more smoothly (it was 6 months). There was one more incident with a missing toy or treat, but they sent it separately.

The toys have been phenomenal. I have a golden mix and a border collie and they are rough on toys. My golden absolutely played with every toy that came in from BB. The toys are excellent quality and have really stood up to their antics. I am moving right now and between houses, but I’m hopeful I can resub when we get settled.

My Shibas absolutely adore this box! They get so excited when they get to bury their faces in the box and dig out their new toys. And the bark box toys are some of their favorites out of all of their toys.

I get Super Chewer for my pup, and she LOVES it. My tiny, toothless old man loves it, too. She still manages to destroy most of the toys pretty quickly, but customer service has been outstanding.

Agree with everyone re:themes! We get just as much joy as the dogs do from the cute and creative box themes.

As for the cons listed in the review, we don’t have the same experience with collecting too many toys. Our large Husky destroys every stuffed toy within the month. Also, why are “overly excited pups” a con? Isn’t that the point of Barkbox? I love seeing the dogs super happy and excited to receive their new toys and treats each month. Seems a little cold lol

I don’t get the title of this review. Why “our honest” review? It actually makes it sound like the typical sketchy online review from someone getting free stuff. I’ve had Barkbox for 2 of my dogs and I do like it a lot, but after awhile the amount of stuff is overwhelming and my dogs didn’t always like the treats. So yeah, it’s a good box. Is it worth it? For awhile, I would say, Maybe 6 months, at least in my case, for each of my dogs.

My dog loves her bark box so much. She thinks all of my subscription boxes should have dog treats and toys for her, too. I think the toys are well made and last my dog a long time.

This was my first subscription box, out of probably trying 50+ over the years, and it’s still my favorite. I have purchased this for my children when they get fur babies and they love it. One has an hilarious Bernese Mountain Dog that takes out every single toy from his muck bucket and spreads it all over his room if he is ignored. It is hilarious, because over the years, he has amassed so many from BarkBox and boutique gift shops. His favorite was the hobo stick with the kerchief at the end.

You also cannot beat the themed items. They are always so creative. Sometimes I think I look forward to the new toys more than the dogs just to see what they will be.