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Lookfantastic US Reviews

Is Lookfantastic US Right For You?

Updated May 17, 2022

Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.

Lookfantastic US Overview

About the Brand

Lookfantastic is ultimate destination for hair, beauty, skincare and all things to make you look and feel fantastic! With over 12,000 products from more than 450 brands across hair, make up, skin care, body care, electrical, home fragrance and organic, we have something for everybody. Attracting over a million unique visitors a month, lookfantastic.com has grown from strength to strength and continues to lead the online beauty market.

Key Info

  • Price:$19.00 Monthly
  • Founded In:1996
  • Ships To:US and Canada
  • Retail Value:$80.00

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User Reviews

Subscriber Ratings

3.7 overall rating
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Subscriber Reviews

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Diane
Diane
35 reviews
Dec 4, 2018
I have been a subscriber for 3 months now and I have loved every single box!
Sarah
Sarah
4 reviews
Nov 13, 2020
I signed up for a 6 month subscription. I received the first 2 boxes and was charged for the third box but didn't get a shipment notification or any communication. When I contacted customer service, I was informed that the box was 'out of stock' and they would send it when they got another shipment but didn't include any information about when that would be. I'm not sure what's going on with their customer service, but no box is so amazing that it erases poor customer service.
Feb 4, 2020
I subscribed in October and committed to a 6 month membership at a rate of $17/month. First two months went off without a hitch - I was not super excited about the boxes but they were OK. When I was billed me for the 3rd (and 4th) month - I noticed they had billed me for an incorrect amount. There wasn't a big difference, but it was more than I had committed to. I have reached out to customer service multiple times and the last response I received was on December 28 when they said they would get back to me on resolving the issue (FYI - it is now early February). I reached out to them today and apparently their answer to the problem was to cancel my subscription. The moral of the story - there are a lot of choices on where to spend your money on a beauty subscription service. I would recommend doing business with a company that bills you what they say they are going to bill you and has a customer service team that will resolve the problem, not just cancel your subscription to make you go away.
Tina
Tina
1st Time Poster!
"Same as November box!?"
Dec 1, 2021
This is the same one as November!?
G
G
1st Time Poster!
"Awful purchase "
Nov 3, 2021
If I could give 0 stars I would. I have tried cancelling multiple times and they keep telling they will cancel and won’t. I have already gotten charged for last month when I cancelled within a reasonable time frame , I even offered to return unopened items for a refund and they told me they could not do that. Overall terrible company. Do not recommend!!!! Products aren’t that good. And there is no number to contact you can only message them.
Jaimie
Jaimie
1st Time Poster!
"Took money despite the subscription being canceled "
Jul 1, 2021
They kept taking my money despite me cancelling the subscription. Had to take it up with customer service and was told not to worry they went ahead and canceled my subscription but I couldn't get my money back even though I did not want their product and I canceled well within the time frame to do so.
Dawn Lewis Jones
Dawn Lewis Jones
1st Time Poster!
Nov 11, 2020
I have not received my Elle magazines for months now. I want my magazine?
Miss Pippa
Miss Pippa
2 reviews
Mar 8, 2019
I have subscribed since December 2017. I subscribe for a full year to get the best price. This box has never, ever disappointed me. The box & presentation are nice as well.
Jodi
Jodi
6 reviews
Apr 29, 2016
Just received my 1st box, April 2016. I elected the 12 month plan since the cost/value and free ship is outstanding. Took approx. 15 days after ship date to arrive in the SW. Carefully packed in a shipping box was the beautiful gift box. Presentation was very nice, and I couldn't believe how much I received, the brand selection, and the box was themed. A hand exfoliator, and a hand cream. Not the typical random items near their expiry date, but an actual curation along with a booklet and a mini Elle mag. Perfect, can't wait for next month!
madeline
madeline
3 reviews
Nov 27, 2015
So far this box has amazed me. I got the Holiday box #2 and wow I got 8 products! They mostly amazing brands like Ole Henrinksen, REN, and Bare Minerals. This box seems like its worth more than the cost. This and DermStore's beauty box are my top favorites and includes products that have changed my skin, and introduced me to new products I would have never spent the money on. This is my first month but I am blown away. So far I highly recommend, at least for the holiday boxes. BTW I rarely ever leaves reviews but this was just that great.

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