Hunt a Killer Reviews

It's fine. The first set we did, Class of '98, was easier than I had hoped, but still fun and had a lot of clues to work through. The second, Moon Summit, was laughably easy. It took all of 5 minutes to solve each box. It was such a disappointment and a waste of money. We decided to renew anyway, because we were interested in the time period and cold case aspect of Curtain Call. We haven't been able to do that mystery, yet, though, because their website is such a mess. It paused the shipping onour account without telling us. Then when we tried to restart it, it kept charging us another renewal of $165. It did this twice. I was able to get customer service to reverse the charges and send me the boxes, but then the tracking was a HUGE mess. The orders on my account on the site do not match the shipping emails they sent me or the boxes I've received. I'm still missing box 3. It's been such a headache to deal with. Between how disappointingly easy this is and the nightmare acc

If I leave one star that would be to much. I received my first box with what seems to be pieces missing. The box has a big sticker on it that says REJECT. Parts missing. Apparently, they had gotten the box back and never fixed it and just sent it out. I can not find a phone number so I left an email. Of course, I have heard nothing back. I am very disappointed. I only left one star because I couldn't send this off with no stars.

I rarely leave reviews, but this subscription merits a buyer beware type of warning. Totally agree with other reviewers on (1) it's not clear that you're signing up for an entire series of boxes to solve ONE mystery, so not appropriate for a family event, (2) cancelling is difficult (I kept trying thru the site -- the message kept saying "your cancellation may take up to 5-7 minutes to process" (frustrating)-- only to learn that I apparently hadn't actually cancelled the first or second time I tried and got charged for another box, (3) customer service difficult to reach, (4) but when they did get back to me, told me they require 3 days notice to cancel and that my cancellation had come through on the day of the subscription ship date (it may have gone thru that day after several attempts, but I had tried to cancel in advance). Very unhappy, so leaving a review. Would leave zero stars if possible.

I got this for my wife for Christmas. She finished the game in 10 mins... at least with a $30 board game you can play over and overr. You also have to wait six months to finish the rest of the game after spending $180+. This is an insanely bad deal for the consumer. The subscription pricing model is great for the company but totally screws the consumer. The pricing method is an excellent method for making customers spend a huge amount of money on items that are not worth the sum of the monthly payments. When is the last time you spent $180+ on a board game? You never have because that's absurd. Don't waste your money. Buy a board game that you can play over and over again with friends that only costs $30 once.

I decided to buy box sets for my brother's family and my sister's family for Christmas (it was $381.48 but they are certainly worth it). There has been nothing but trouble since the order was placed. The website is deceptive as claiming 30% off your first box (so I was expecting a discount of $49.50 off one $165 boxes) - but apparently I'm supposed to understand that there were 6 boxes in the box set so only $10 was taken off one of those inner-boxes! I tried to discuss this with customer service but there is no phone number or even email address for them - you have to type a text on the site and then wait for hours for someone to reply with a vague generic reply that you then have to reply to and again wait hours. They figure you will just give up and accept things the way they are (which is what I did). Only 1 of the 2 boxes arrived despite the site reporting order was complete and I am now having to sit online IMing and waiting hours for a reply (none yet after 4 hours).

I am very disappointed with this series. Very easy to solve. When I signed up they made it seem like you were signing up for a specific story. But when the story is completed they kept sending out boxes. When I realized it was another story they would not refund my money. Customer service was not helpful or kind. Buyer beware.

I ordered this a couple of months ago & checked that I only wanted 1 box so I could see what this was & if it would be a good activity for our family. Once I received it I realized it wasn’t a one time mystery but an ongoing (money drain) thing that wouldn’t work for our family gathering. That was fine as I only ordered one, right? After several emails of them trying to get me to order another one or subscribe they just sent me another one & charged my account. Apparently, the option for a one time delivery was a scam. I’m now in the process of trying to recover the 2nd charge to my account. DO NOT MAKE MY MISTAKE IN TRUSTING THIS SITE!