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Emma & Chloe Reviews

Is Emma & Chloe Right For You?

Updated October 26, 2021 | Verified Since 2021

Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.

Emma & Chloe Overview

About the Brand

"Meet Emma&Chloé:

Emma&Chloé began introducing up-and-coming French jewelry designers to the women of Europe four years ago. Now, we are delivering straight to the doors of women all across America!

Become a member and receive a unique, high-quality jewelry piece by one of France’s hottest independent designers every month, complete with certificate of authenticity, an Emma&Chloé travel pouch and our monthly French lifestyle magazine, La Gazette."

Key Info

  • Price:$35.00 Monthly
  • Founded In:2013
  • Ships To:Worldwide

Emma & Chloe Reviews

Emma & Chloe News

Emma & Chloe Spoilers

Emma & Chloe FAQ

What is Emma&Chloe?
From Emma&Chloe: "Emma&Chloe is the only company bringing the creations of independent, up-and-coming jewelry designers from France to the US. Each month, you’ll receive a new piece of jewelry with a retail value of $50–$200 according to your preferred color options (gold, silver or surprise) and earring style when applicable (post or clip-on), as well as a certificate of authenticity, an Emma&Chloé protective travel pouch and our monthly lifestyle magazine, La Gazette."
Is Emma&Chloe worth it?
Emma&Chloe is worth it if you prefer “quality over quantity,” love discovering new designers and enjoy wearing unique pieces you won’t find anywhere else.
How much does Emma&Chloe cost?
By-the-month subscriptions are $35/month, with discounts given when you subscribe for 3, 6, or 12 months at a time. A 12-month subscription is $348, a $72 savings.
When doe Emma&Chloe ship?
From Emma&Chloe: "Boxes are typically shipped on the first week of every month from our US warehouse, and generally arrive between the 5th and 15th depending on your location. For new subscribers, you will receive the box for the the month in which your first order was placed."
How do I reach Emma&Chloe customer service?
From Emma&Chloe: "You may reach Emma&Chloe customer service directly at [email protected] and will receive a response within 48 hours."
How do I unsubscribe from Emma&Chloe?
From Emma&Chloe: "To unsubscribe, simply send an email to [email protected] prior to the end of your current subscription."

User Reviews

Subscriber Ratings

3.3 overall rating
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Subscriber Photos

User provided content #1 for Emma & Chloe

Subscriber Reviews

Write A Review
caroline@emma-chloe.com
Apr 3, 2018
I ordered my first Emma&Chloe box for my mother 3 years ago. That was the perfect idea and I have been a member since that time. Love all their jewelry!
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Diane
Diane
Apr 2, 2018
I really love this box! It is m my only jewelry subscription because the pieces are go glamorous, beautiful and high quality. i did have a problem with a promo code, contacted the seller and Emma manually made the adjustment. I have loved every piece except 1 and have purchased extra pieces from their site. I would prefer 1 high-end piece of jewelry to 3 pieces of nondescript cheap stuff. I am a fan and highly recommend this box.
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Donna Hartz
Donna Hartz
Jan 11, 2019
The customer service forEmma & Chloe is a joke. They refuse to give you an answer to your issue. I signed up in September and I got the earrings. Definitely I didn’t like them. I wrote to them to cancel my membership. They immediately charged me for the October 2018 box. They did not deliver this box till Mid December 2018. They sent me the long flower necklace in silver plating. All their pictures are of this necklace in gold. I wrote no more than four emails to customer service that I was unhappy. They sent me nothing but gibberish from customer service with no resolution to my inquiry. The necklace is really bad looking in silver. I don’t recommend this box at all.
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Karen Tompkins Hancock
Karen Tompkins Hancock
Aug 26, 2017
Huge disappointment!!!! I cancelled on July 31st and still got charged on aug 8 ,,, so I emailed,,,, she said no problem we will send you a credit ,,, credit never came. No one answered new emails about getting the cost back for a week.... then the person blamed me for not cancelling till the 8th (which wasn't true,,, and I have email to proof) Jewelry is very cheap looking,,, not worth what they say it's worth. Super disappointed :/
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Celina Rodriguez
Celina Rodriguez
"The last piece was used & jewelry is overpriced "
Aug 22, 2021
I received the last item of the gift jewelry package that my husband bought from you. The necklace it’s been obviously used. The chain is discolored, the stone came out, and the inside of the clasp has black color caused by human sweat. I emailed a picture to your customer service over two weeks ago and I haven’t heard from you. I think your jewelry pieces are way overpriced.
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Lisa Dion
Lisa Dion
Jul 9, 2020
Subscriber BEWARE!! They have horrible customer service. They are the only box on my do not resubscribe list (and I actually liked the jewelry). If something happens their customer service is just useless. I ended up having to threaten to contact my credit card company because they had fraudulently charged my card. Only then would they refund me.
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Aug 13, 2019
I have had a horrible experience. I signed up for a free box and the box didn't ship until I contacted customer service. They charged me on the day they responded and would not let me cancel due to not receiving my first month. They refused to refund my money and I can't believe the customer service and horrible business practices. There are so many other subscription boxes that are truly worth the money and have excellent customer service. (And most of them are a lot less money!)
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ann_nguyen@yahoo.com
Aug 2, 2019
Buyer beware, they consider their job finished the moment the box ships and not when it actually deliver. Awful experience, will never buy again.
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Feb 13, 2019
....I have also cancelled after the three months subscription - not worth the money!
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Reese Tuinstra
Reese Tuinstra
Sep 14, 2018
They took a month to ship, and only did so after I filed a PayPal dispute. I asked to cancel multiple times and they didn't bother responding...just kept my money and shipped it only after I took heavier measures than contacting customer service. Never again.
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