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Bombay & Cedar Reviews

Is Bombay & Cedar Right For You?

Updated January 25, 2023 | Verified Since 2023

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Bombay & Cedar Overview

About the Brand

" Bombay & Cedar is women and family-owned and operated in Atlanta, GA. We were intrigued with the idea of curating unique monthly finds that not only bring joy but help to enhance our members' lifestyles. Launched in July of 2017 as a monthly lifestyle subscription box featuring two of our pure essential oils every month, we now offer a monthly beauty box and a seasonal lifestyle box. Each box is carefully curated and packed full of unique finds you didn't know you needed. Along with our boxes, we now offer a full collection of aromatherapy home and personal goods including pure essential oils, linen mist, carrier oils, and more."

Key Info

  • Price:$44.95 Monthly
  • Founded In:2017
  • Ships To:Worldwide
  • Retail Value:$100.00

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User Reviews

Subscriber Ratings

2 overall rating
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Subscriber Reviews

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Naomi
Naomi
1st Time Poster!
"One of The Best Vegan Boxes Out There "
Jan 21, 2022
Super unique box! Loved everything I’ve gotten so far. 10/10 would recommend!
Riley
Riley
1st Time Poster!
"Love this box"
Aug 17, 2021
I love this box. It often ships late but it's well worth the wait. Always useful unique items. I rarely give anything away!
tpop
tpop
22 reviews
May 27, 2020
My favorite box for over a year. I keep more items from this box for personal use than any other, and what I don't need/want goes quickly on the swap site. People complain that it ships late, but I prefer to have my boxes spread over the month. It comes a month after the last one, so what's the difference? One of very few boxes that don't seem to jack up the retail value on unknown brands, although you can sometimes find things on sale. I prefer that it's a smaller company and my customer service experience has been good.
melanie711
melanie711
3 reviews
Feb 28, 2020
I signed up for a 3 mo sub + a free mystery box. My mystery box came with this awesome metal roller that you put in the refrigerator and use to ease muscle pain or migraines, etc. However, the roller came in a box that was torn, dirty and smashed. The roller wasn’t wrapped in anything. It literally looked like it had been on the warehouse floor and kicked around for 6 months. I threw it away because there was no way I was going to use it. I wrote an extremely polite letter to let them know my experience and that the shipping box arrived in perfect condition. I even included pictures. I thought they’d want to know as business owners because I would! She told me it happened in shipping. I, once again, explained that the shipping box arrived in perfect condition. I truly wasn’t asking for anything but she offered to replace it. A few weeks later I decided to take her up on her offer because my daughter said she would have loved it. I wrote her and she told me to let her know what size box I’d be using to return it so she could send me a label. First, I have never heard of a company asking for dimensions of a box for return labels. Second, I could not believe she was asking me to return this nasty roller. What were they going to do with it? She went on to basically call me a liar. She stated they would NEVER send out a product in that condition. I just dropped it at that point. **Update: I was charged for another 3 month subscription that I didn’t want so I wrote to explain I wanted to cancel. Two people got back to me within 5 minutes saying that it had been canceled and refunded. I thought that was beyond fantastic. Also, I need to add, I did enjoy many of the products I received.
Isabella
Isabella
9 reviews
Sep 4, 2019
I like that it is cruelty-free; but I did not feel that I got my money's worth for the MINI box with what I received. Their own brand of essential oils (2), small pair of earrings, notebook, friendship cards, bag of nuts, gum, lip brush, and an accessory for a water bottle- at almost 40 dollars w/tax+shipping. The customization also did not work and I contacted CS; they are sending me a replacement of what I originally picked out. So their cause is good, the customer service is good; I just feel that for the money I did not get a great deal and the customizing was off. If anything better off getting the premium box but it is outside my budget.
Jennifer Schroeder
Jennifer Schroeder
1st Time Poster!
"Terrible Customer Service!"
Dec 1, 2022
I waited 4 months for the birthday box. The box was intercepted and repackaged by Hazmat. There was Lollia bubble bath all over every single item that was in my box. The bottle of Lollia had been removed because it was broken. I didn't receive the candle, or the serum. I'm assuming those items were broken also. I contacted Bombay and Cedar customer service 3 times, yes 3, and never got a reply. I had to contact my credit card company to dispute my charge. I gave them all the information they needed and they will hopefully have luck contacting this company who seems to not care about contacting me. I still haven't received my Fall Lifestyle Box or my October Lifestyle Box. I will never order anything from a company that doesn't have a customer service number. It's been frustrating for sure. I'm really disappointed because I love the items they have sent in past boxes, albeit a few items were broken before because they weren't packaged properly.
Kevans
Kevans
2 reviews
"Gets worse each month "
Jun 17, 2021
This used to be my favorite box. I hate it so much now. Shipping is consistently a month or more late. Customer service is inconsistent. Quality of items has gone down rapidly. I can’t wait for my subscriptions to end. I will never re-sub once my current subs end.
Anonymous
Anonymous
1st Time Poster!
"Horrible customer service "
Jan 14, 2023
I ordered 2 mega boxes over Christmas, one a gift for my sister and one for myself. I always liked their boxes. We received the same boxes, with the same broken items. I emailed numerous times, sent the pictures they requested, and never heard back from them. Horrible customer service.....I will never order from them again.
CC
CC
1st Time Poster!
"Do not order from Bombay and Cedar"
Dec 11, 2022
In September, I ordered the monthly lifestyle box for October and $55/mo. On November 15th, I received notice it shipped. To date, December 11, it is still listed as shipping label created. I have since been charged for a November and December box. $50 rach. So i have paid $150 and nothing has shipped. I contacted customer service and asked for my subscription to be cancelled...I purchased a monthly box, not quarterly. I hope to get my boxes soon.
Jana smith
Jana smith
1st Time Poster!
"Don’t receive what you expect…. "
Sep 24, 2022
Waited until September for my summer box to ship. Not one single item I chose was in the box — including the item that supposedly had delayed the shipping. This is actually my second time with a Bombay and Cedar subscription. Thought I’d try again. Save your money, it’s not worth it. Everything looks great, but you don’t actually get what you see.

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