Birchbox Launches At-Home Skin Lab: Here’s What You Need to Know

So Disappointed I fell for this. The first box was a bunch of junk. The test they give you is either dry, normal, combo or oily and based on that they send you one of 2 boxes. Not personalized at all. They stated that Box 2 alone is worth $300. I added everything up and it is $173. Its not personalized and the value is way over-stated. Waste of Money!

I’m wondering if anyone here took the plunge and ordered the 3 boxes. If so, how is it going? I guess no one would have received their first box yet. Also wondering what everyone got for their November box. One of mine was a spring box with a Stasher bag. The info card even said “spring” right on it. Only one item in there I really want. My second box came today and was 5 random samples, but it was a pretty solid box with a beautiful eyeshadow and a Briogio hair mask. I still think they should have given us the option to swap got points.

I’m disappointed my previous comment wasn’t “approved” of. There are many people out there who are against this obsession with women having to look young at all ages. I’m not sure why that was deemed offensive. It might be a bit shocking, but the vast majority of women can’t afford these expensive procedures to fill and plump, yet society makes it seem like a necessity.

This sounds like it should be a new separate subscription and not Birchbox.

This is so weird, the site says it’s worth $525, but is that per box or 3 boxes? It says they will get 2 “awesome woman” supplements, but what is that? Is it their in house brand they were talking about in their press release or something else? What are these tests? They will probably be asking for very personal health information and collect that data like they wrote about. I just wouldn’t be comfortable shelling out that kind of money when I can buy cheaper boxes with spoilers and know what I’m going to get every month. It says they do “skin consultations” but so does Sokoglam and you don’t have to pay, there are also inexpensive online Dr/dermatology sites with actual qualifications out there. It just seems unnecessary.

I am all about finding the “perfect” product for every part of my body – scalp, hair, nails, you name it. Normally I would be very tempted by something that would be totally personalized to me. But it says they are looking to “prevent fine lines from deepening plus a final skin test to measure your character lines.” What? Ummm, no. I’m not obsessed with fine lines and character lines. My skin has other needs to tend to. It sounds like all they want to do is make it look like you aren’t aging. I want my skin to be healthy, not immortal.

Skin tests? Educational guides? Techniques to keep skin… clean? So like, washing it? This is terrible. Why does this feel so cheap and so QVC/infomercial-y?

I get that businesses grow and change and customers don’t always like it (looking at you, MSA) but the way Birchbox is rolling this out feels gross. Glad I’m not a subscriber any more.

It’s all very vague and confusing. I immediately switched off the auto renew button, but am still obligated to purchase five boxes per my subscription agreement. Will we be given choices? Don’t know. Swap for points? Don’t know. If they are not fulfilling their end of the agreement, can I cancel my remaining boxes? Don’t know. I noticed they charged my credit card like clockwork on the first. An email to the company has not been answered.

So where does this leave those of us with boxes left on their subscription commitment? This is all very confusing. I am not I interested in the $129 three boxes skin care approach. I signed up for makeup mainly.
They are not doing a good job telling us what’s up with month to month. My opinion but overall feeling pretty frustrated with this approach on communication, or lack thereof.

So what happens to those who have a regular subscription and are still locked into monthly boxes? I cancelled mine a couple months ago but would be kinda weirded out with all these changes if I still had a monthly box.