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Alltrue (formerly CAUSEBOX) is a seasonal lifestyle membership that unites a community of individuals who stand for good, seek truth, and take action. Every season, Alltrue members receive a curation of carefully vetted socially-conscious lifestyle products (from fashion and homewares to skincare... read more.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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I purchased the winter box on Black Friday. It still hasn’t shipped. I asked them about it and received a rather rude “as you know there’s Covid” explanation. They keep pushing the delivery date back on their website to mid march. So.. spring.
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wendee
I received both of the orders that i placed before Christmas and paid extra postage for. They actually came within 7 days from the date i ordered them .
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Lauren Virginia
I’m curious:
For those who selected the option to pay extra shipping for guaranteed holiday delivery… did your items actually arrive before Xmas?
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Wendee
Tina
I agree that the whole box should not be held up because of one item. It’s embarrassing having
Tell her that i have no idea when she will get her Xmas present . By the time it comes it will be time to renew. I love the box but hate having to wait so long..
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Denise Wallack
I did not receive my winter box, your site says shipping occurs on December 14th. I was billed, I am an annual member, I selected my items, but haven’t received my box. Why doesn’t your site allow us to contact you directly? Not very happy right now. Ive been a member since 2019, and I can easily stop my memberships.
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Wendee
I am a annual member also but when we made our selections , depending on what you choose will but be mailed out till February or March I think. Check the website the mailing dates are there. I don’t have my box yet either and I got a box for my sister for Xmas and she doesn’t have hers either
.
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Tina C
When i customized to include the bag, it said by the end of January. Now the site says it could be March. I’m so disgusted and just cancelled my annual renewal. There’s no reason they should hold an entire box for one item.
LJ
I was able to customize, but definitely read the item details. Most of what I imagine are the most wanted items push the projected ship date on to Jan or Feb …
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Carol
under the blanket it states it may not ship until January & then the next description below reads it could ship as late as March…
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Amy
No fall box…not even shipped. No option to select any options for the winter box. Pretty disappointing.
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Christine Hall
Wow! I have been contemplating signing up. Was a Causebox member for a few years off and on over since they started. Am NOT signing up for Alltrue if you are still waiting on your Fall box. OMG.
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Alice
Caveat emptor
Julianna
I have not been able to customize anything yet either.
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Diana
I’m still not able to customize my box either. This is really a bummer. So far I’m not impressed. I have never had this issue with other subscriptions.
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Lauren Virginia
Anyone able to customize yet? Still no luck for me.
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Amanda L Baus
I FINALLY COULD CUSTOMIZE!! GO RUN, TRY AGAIN 🤣
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Leanne
I do not have any customization choices, either. I have been trying all day.
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Holly Illinois
I still cannot customize it keeps taking me to the holiday shop instead. So frustrating and I still do not have my fall box, it has not even shipped.
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Marianne or Malcolm
I got my fall box, it was a completely empty box, except for tissue paper. They did replace it a few weeks later.
Amanda Baus
Me either
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Amanda
What time does customization start? I have no options yet
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Theresa Richards
I still have no options. Does anyone else?
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Marianne or Malcolm
Same issue
Amanda Baus
Nope, I’ve been refreshing since 8 am
Elisha
Same! I sent an email to alltrue asking about it and they sent a message back saying they’re getting lots of emails about it so I think there must be a glitch with the website
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Lauren Virginia
So Alltrue is clearly aware that there is an issue…then why, oh why, have they not yet communicated to their members, via email and/or via their website’s “live updates”, what the problem is and when it is expected to be resolved? Common. Sense. Business. Practices.
Thank you for the information,action. They did advertise that customization would start on 11/28. I was just curious what time of day the open it up to members. For example, FFF always starts at noon eastern time.
Thank you!
Gabbi
Do seasonal members get to customize at all?
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Kai @ MSA
Hi Gabbi,
Only Annual Subscribers get the perk of customizing their boxes; Quarterly Members can upgrade to Annual, in the Subscriptions Page of their account.
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Miz T
Just got the email that they’re sending my FALL box TODAY. I even customized as soon as they opened the window for each item for annuals, not that it seems to have helped get it any faster.
So Winter box should get to us by Spring if we’re lucky? I’ve loved this box in the past, but now I’m wondering if it’s still worth it.
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gwarstar
My box still has not shipped and I did spoilers right away and I also have been a subscriber for 2 years. I don’t get how they decide to ship.
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Lauren Virginia
Lol are they already behind schedule on their Winter box (RE: 1st spoiler today)!? ⏱
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Aimee
If I don’t have my fall box by the time they release winter spoilers, I’m going to lose my mind.
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.