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GlobeIn has a Better Than Black Friday deal for MSA readers:
Now through 12/1, use coupon code BEST4MSA to get two FREE wine glasses and save 80% ($32!) off your first box when you sign up for a 6 or 12-month subscription!
FYI - The regular GlobeIn Black Friday deal is 80% off your first box with a 6 or 12-month subscription.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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I was just informed that my November selection isn’t coming and I can instead select something from a list of boxes that either everybody already has or that must not appeal to anyone as they are perpetually available when nothing else is. I also haven’t gotten what I’ve ordered going back to August. Buyer beware – cash refunds are apparently not on this company’s menu. If they can’t deliver what you ordered, you are expected to accept “add on credit” as their resolution.
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Sam
Please stop advertising this sub. Their shipments are delayed back to August. I signed up in August and haven’t received a single thing from them. They keep promising “boxes will be shipped by X date,” then that date passes and nothing. I understand covid delays, but they have completed failed at communication and meeting promises to their customers. They should not be advertising anything nor should anyone sign up for them.
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Jennifer
This used to be a great subscription box with only minor delivery delays. Since August, nothing has shipped for many subscribers from the subscription service or the Artisan shop. I haven’t received a subscription box or any add-on items since August. So I’ve received nothing to show for my pre-paid subscription and additional pre-paid purchases for the months of September, October and November. This company also suffers from poor communication skills. They have sent out at least 4 emails promising delivery of delayed items by a certain deadline in the last 30 days and have failed to meet every one of those self-set deadlines. They also criticize their subscribers for asking questions or venting about our concerns online. While many of the products have been beautiful, this company is just not worth the frustration.
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shoplessjess
I have subbed on and off with Globe In for a few years, and I have always gotten a response from customer service. Yes, shipping has been a slower lately, but any time I have had a broken item, they have either replaced it quickly or credited me. They share the stories of the makers from all over the world and have a lot of unique items, which I love. I encourage newer members to be patient. They’ve grown rapidly and along with the pandemic, there’s been some hiccups, but it does not seem too bad compared with other boxes who have straight up folded after lots of promises of something still coming (I was a Wonderful Objects and Fandom of the Month subscriber, along with Little Lace Box). I trust them as a company.
I’m trying to finish a Oui Please subscription (trying since a “year’s” sub of 6 boxes can take 2+ years), and Globe In has been much more regular with their customer service and responses than OP. They have a robust FB community called Globe In Mavens too.
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Cay
Warning – you won’t receive anything for months if ever and it’s one excuse after another from this company. Check BBB rating. Buyer beware!
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Ashley
STOP touting this sub, MSA!!
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Sam
Agreed, they do NOT deserve any advertisements!
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Mallory @ MSA
Hi Ashley! We reached out to customer service to learn more, and here’s what we learned: “At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time. In addition to delayed shipments from our suppliers our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent an emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners. We will continue to provide updates via email and customers can reach out to customer service at [email protected].”
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Sam
That’s the same copy and paste message they’ve sent to all of us as well. But they still haven’t shipped our August and September boxes. Plenty of false promises though.
Maria
Been a member since September and to this day, I have not received any of my boxes including add-ons. Would be nice if I can get all of them before Christmas.
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Mallory @ MSA
Hi there! We reached out to customer service to learn more, and here’s what we learned: “At GlobeIn we receive our handmade products from partners in countries all over the world. Covid-19 has impacted some of our partners more so than others due to the lack of resources available to them and lockdown requirements in their communities. This created extensive delays with inbound shipments, which prevented us from delivering orders to our customers on time. In addition to delayed shipments from our suppliers our third-party fulfillment center was unable to keep up with the outbound shipping demands due to Covid-19. We decided that our only option was to move to a new warehouse. While we knew this may cause short term delays, it was the fastest path to improving our fulfillment timelines. While the complex process of moving warehouses usually takes 6-9 months, we knew we needed to move quickly and made the transition in just over 4 months. While this did cause additional delays we have sent an emails to our customers explaining these delays and providing shipping estimates. Our warehouse move is coming to an end, however, we are still impacted by delayed shipments from our partners. We will continue to provide updates via email and customers can reach out to customer service at [email protected].”
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MJ
This is the explanation we’ve received over and over again. The shipment estimate keeps changing, and orders are being cancelled without explanation. Each estimate has passed (I think at least five times) and still no shipments. They should really fulfill the outstanding orders before they take on my customers and orders. And, they should have let their customers know the warehouse move was going to happen so we could have planned for holiday shopping accordingly.
Jennifer
I got those glasses in a gift with purchase thing a while back and gave them as a gift. They were nice.
As for the sub itself, I’ve had too many quality issues with items to resubscribe with a six month sub. (Bowl with rapidly chipping enamel, lopsided poorly sealed clay teacup, etc.) I do love the idea of the sub though, and if I had a more eclectic decor style it would be fun displaying everything.
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.