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IPSY Glam Bag Plus Review – July 2020

Megan K.
ByMegan K.Jul 29, 2020 | 89 comments

Ipsy Glam Bag Plus
4.3 overall rating
242 Ratings | 28 Reviews

IPSY Glam Bag Plus is a $25 a month subscription box from IPSY. Every month you’ll receive 5 full-sized beauty products. The box will have a retail value of at least $120. (This box was voted as a best makeup subscription box and a best beauty subscription box by MSA readers!)

FYI, COVID-19 Update: Keep up-to-date on Ipsy shipping delays right here.

My Subscription Addiction paid for this box. (Check out the review process post to learn more about how we review boxes).

About IPSY Glam Bag Plus

The Subscription Box: IPSY Glam Bag Plus

The Cost: $25 a month (free US shipping)

The Products: Full-size makeup and beauty products every month.

Ships to: The US for free and Canada for $2.95

Our IPSY Glam Bag Plus June 2020 Review

 

Here is our info card complete with all of our items.

 

Our bag this month is lilac vinyl with a powdery finish. It features a very nostalgic palm tree travel design.

Now, on to the items!

 

Salmon Vgene Hydro Active Eye Cream, 25 mL

I couldn't find this stuff sold from a site that I can personally vouch for, but I did scan the ingredients and see some goodies: green tea extract, niacinamide, ceramides, squalane, collagen, and more. Little bit of alcohol on the tail end of the list, but not all alcohols are drying and sometimes they are in there for texture or viscosity. I actually liked the feel here too because it was kind of like a heavier gel-cream that was cooling and absorbed well. It certainly added instant smoothness and hydration to my skin.

 

tarte SEA Surfer Curl Volumizing Mascara, 9 mL - Retail Value $23.00

I really wanted to love this mascara because I like tarte in general, but this left weird little micro clumps all over my lashes that quickly started to flake off. They weren't noticeable to anyone but me, but I have used better formulas for sure. This kind of surprises me because I really like this brand. Might just be the one product that really doesn't do much for me.

 

Playa New Day Mist 3-in-1 Styler Refresh, 5.4 fl oz – Retail Value $24.00

This was my choice item!

Sure, this is a dupe for me. But it was a dupe of my own doing! I LOVE this stuff. It's great for me because I wash my hair like every 3rd day but I often need a little refresh and volume in between. A few spritzes of this mist on my hair (I flip my head upside down) and it looks refreshed, volumized, and beachy. And the scent is so good! It's beachy, but not tropical, with notes of neroli, sandalwood, just a touch of coconut, and musk. I get asked what perfume I am wearing all the time!

 

IL MAKIAGE Color Boss Multi-Dimensional Eye Color in 'Shopaholic', 2.5 g – Retail Value $29.00

I am always a little skeptical with eyeshadow singles. If you are coming to this unboxing party solo, I want to be impressed. This formula is indeed pretty impressive! Literally, it is smooth as velvet and the pigment is outstanding. The compact itself is also weirdly heavy and feels rather luxe. The downside with this shade is that I think a wilder or more unique color might have been more exciting since it was a single, but I can't deny this shimmering champagne will get loads of use!

Loads of pigment!

 

REALHER Eye Am Amazing 24HR Eyeliner in 'Black', 0.3 g – Retail Value $16.00

Black eyeliner is one of the things on my beauty profile that I have marked to not receive often, but here is a nice black pencil in my box! This formula is fine. It applies easily and is very smooth. I feel like the longevity is pretty standard for pencil-types. Ultimately this will be a re-gift because I rarely use eyeliner, but if you do, this one is nice. Can we see some colorful eyeliners, Ipsy? Pretty please?

Verdict: This month, my IPSY Glam Bag Plus has a value of at least $92 before the value of the eye cream which I couldn't verify from a site I felt great about. I actually didn't love this assortment so much. I mean, I am stoked to have another bottle of my fave Playa spray, and the eyeshadow was lovely, but the mascara and eyeliner were snoozy and not the best performance-wise on my face. Fingers crossed for more sparks next month!

To Wrap Up:

Can you still get this box if you sign up today? You'll likely start with August as your first month. As of publication, there was no IPSY waitlist!

Value Breakdown: This box costs $25 meaning each item has an average cost of $5.00.

Check out all of our IPSY Glam Bag Plus reviews and our favorite beauty and makeup subscriptions!

Keep Track of Your Subscriptions: Add this box to your subscription list or wishlist!

What do you think of the July IPSY Glam Bag Plus? Which items did you get?

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Megan K.
Megan K.
I love natural/vegan beauty products, Korean skincare, unique jewelry, and weird candies from far away places. When I am not waiting for my next exciting box you can find me painting or taking photographs of interesting people. I never leave home without pug hair somewhere on my shirt and a bold lipstick on my smile.

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89 comments

Corina

Hello Ladies, I am a second round Ipster but again very disappointing, i have received no money back, no points, no box- i got the Glam box and Glam Box plus, Im unable to choose my 3 products, this is really just a huge pain. Done being excited. An email would have been nice.

Can anyone post the email I am semi new and connot find contact anywhere. I already went through all the other channels to reach them and got a generic message,

Thank you,

Sad In California

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Sabrina Boswell

Ok….

My Plus Bag started in NC went to IN then to GA now it’s back to NC. REALLY?!?!?!?!?! I never been so frustrated in my life.

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Bett

Same!
Pretty frustrated, by now.
I had to email customer service to get the tracking code, since they’d never sent me one, and it was no longer accessible on the Ipsy site (because it’s august).
Tracking says the box got within a few miles of my house… And then left again and went to Greensboro…
Maybe next week, apparently.

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Sabrina

I now have July and August bags!!!!!!!

Sabrina

It came roday and August is on the way. Yay

Sabrina

Well……
My bag is back in GA.
I emailed them and they gave me 1200 points. So there’s that little ray of sunshine.
Hopefully it will get here before August’s bag.

Sabrina

Well….. it’s back in GA.

I have emailed them and they gave me 1200 points. So there’s that.

Maybe I will get it before August’s bag. Sigh.

Kimmers

First, pray for the people of Monroe Township, New Jersey.
Second, did everyone who hasn’t gotten their GBP get the two mass apology emails from Ipsy with the 1200 points given in each? If I could, I would post screen shots so you can all get yours if you haven’t…
Regarding shipping madness. I used to work in a cust serve call center attached to a warehouse. FedEx picked up once a day, and regardless if you lived a mile away from the warehouse, your package was going on the truck, which was going to the airport. I think that airport was big enough that FedEx had logistics there and the package wouldn’t actually get on the plane, but I can’t guarantee it.
So now, Ipsy is using USPS straight up for the GB, because they’re cheapest for the padded envelope. But yeah, they’re going to go for the best price for the larger GBP boxes, which isn’t going to be USPS. (Sadly, since I live in Charlotte, they don’t charge less for shorter distance) (Also note that now, USPS often handles other carriers packages at some point) So for a while, it looks like that was DHL. Which seemed very ridiculous. But what was likely happening was that a huge DHL truck was picking up all the GBPs, taking to the airport, where they flew to the closest logistics center, and then went out from there. Not “logical” perhaps if you are standing in Harrisburg at Ipsy, and certainly not for one individual package, but for the hundreds of thousands of packages they are moving, logical.
So. Either lots of complaints, or a better deal, lead us to July and Pitney Bowes. I wish I had taken screen shots of the tracking, it’s changed completely 4 times. And they are even more closely tied to the USPS. But some Nancy Drew style sleuthing has led me to believe that the Pitney Bowes facility in Monroe Township, New Jersey, was completely shut down for at least a week, and up to two weeks. So I don’t think that this is the result of ineptitude, or the reported Postal slow-downs. I do hope that we all get our stuff, but I really, really hope that the staff of that facility, and the people of Monroe Township, are safe and healthy.

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Amanda

I got points and they refunded me for my monthly subscription and the add ons I got in my bag. I got my box yesterday everything was in there. This was a huge mess!!

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Nan

Ha! I still don’t have my July Glam Bag Plus! I have emailed them 3 times and all I get is a generic response about how much they value me and I will be receiving it. I sure never got and points for my trouble. They don’t care. It’s been over a month and mine is still “delayed.” My next step will be to dispute the charge with my credit card.

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Kimmers

That is… Not OK. I only emailed them once, before the 15 business day window, and I got the generic response… The two emails I was referring to weren’t replies. They both refer to delays with their shipping partner, for which they apologize, and they gave me 1200 points in each without me asking… If they are not apologizing and offering this to everyone affected by the delays, I don’t know how they think it’s going to help them in the long run. I’m thinking I should post the emails on Instagram… Hashtag suggestions?

Sabrina Boswell

My bag is sitting somewhere in GA. Sigh.

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Shari

Okay out of this site every single post disappears, some never reappear. None are in violation of rules. Um, No, just no.

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Shari

Still have not received mine. I was trading the Tula on the trade site to Bri, now I really don’t feel comfortable, since the box has been sitting in a warehouse for a month in the heat. Ipsy said it will arrive August 9th it left on July 9th. For the first time ever I am not passing on items I can’t use to the shelter or trading, it is going straight in the trash.

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Tiffany A

Just curious, not meant to be snarky but why throw out the entire box? I’m not sure what warehouse you are referring to but makeup distribution warehouses are temperature controlled and monitored. Remember the Jeffree Star warehouse break in? That place wasn’t a hot box dump. Even the mail distribution sites are temperature controlled, they take care of their people…I wouldn’t throw anything away just because it wasn’t quickly transported to you. If anything it was fine, hanging out in temp controlled warehouse. Relax, it’ll get to ya ❤❤❤
Its when its actually being transported that I’d worry about heat and damage 🤣🤣🤣

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Robyn

I was so excited when my bag finally left NJ and landed in NC a week ago, where I live. Checked today and it’s in GA now 😂

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Pink5

I tried the tarte mascara.

I didn’t have any problem with flaking or pilling, and it did smell intriguingly like the ocean, but other than that, it was not exceptional.

I couldn’t speak to the curling factor as I habitually curl my lashes before putting on mascara.

It’s okay, but that’s about it.

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Jennie

All my subs are insanely late this month. Only got my Boxy premium on Sunday! I’m still waiting for Base and my second premium.. allure hasn’t arrived either.. both IPSY’s are scheduled to arrive next week! It’s not just DHL or Pitney it’s also USPS. USPS is holding up the packages because theyr’e so swamped/backed up right now. I read that certain areas are doing some weird testing where they don’t even scan the packages to save time. No clue what that is about. But yeah, IPSY has the longest delay. I already emailed them about it a few days ago because it also took tthem forever to assemble the bags! I have really tried to remain level headed with all the shipping delays but i’m just confused as to why it’s so bad this month , I definitely get the issue early on in the pandemic, and it seemed like they were getting things out in a timely manner.. so what happened? Even less staff?

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Cheryl

There is all sorts of back scanning/tracking going on. I finally received by classic Glam Bag this past Monday, 7/27. At that point, the DHL tracking said my GB was out for delivery by USPS. USPS’s tracking indicated the same “out for delivery.” Even as of today 7/30, DHL’s tracking has flipped to “EXCEPTION – deliver status not updated” and USPS is in “ALERT” status and states “The delivery status of your item has not been updated as of July 28, 2020, 1:10 am. We apologize that it may arrive later than expected.” and further, USPS is telling me to expect delivery today 7/30 (despite the fact it was already received). In fact, every day since Monday, USPS has indicated that day as “expected delivery day” with seemingly no knowledge of it being delivered. I keep sending feedback to Ipsy, these shipping partners, and USPS that tracking is of no use if they don’t use it (scan), but no one in this equation seems to care about the customer experience.

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Vi

When I got my bag it was missing the Sunday Riley Luna oil. I sent them an email and I got a response back today saying that they are currently out of stock and have issued me a refund.

Good luck to everyone who ordered it and I hope you actually get it!

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WiWah

Hmm, interesting answer you got because it was in stock for anyone to buy today, Aug. 2, during add-ons! I hope you grabbed one and actually receive it! I really suspect they give that as their standard answer to avoid having to bother re-sending anything, but I am a skeptic.

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Lily

A note about the eye cream- It is a S. Korean brand and K- brand skin care is regulated by the S. Korean FDA which is more strict than the US FDA.

ALLERGY ALERT:
Also, for those with sensitivities to fish or marine products, it’s clear from the label that this product contains emulsified SALMON EGGS. It is common for K- beauty to contain marine products, and I’ve had one other eye cream that had salmon eggs as a key ingredient.

This fact was not mentioned in the hasty review.

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QK

What a weird flex. These reviews are entertaining and provide a general overview of the products received. Since MSA does not represent individual cosmetic brands, I don’t think that reviewers have a responsibility to warn about every single ingredient. The ingredient list is provided. If you want more information than is provided, then google-search away.

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Megan K.

Hey Lily! South Korean beauty lover here! I just couldn’t find it for sale on a site I could personality vouch for. As far as the salmon callout goes, we try to make sure the full ingredient list is available in every review so readers are aware of any allergens that they might like to avoid. You are totally right on K-Beauty containing loads of marine ingredients. If I were to go through each ingredient list for every item searching for any possible allergen for any possible person, I would be doing a disservice to readers if I missed one or forgot to call it out. Hence, the ingredient list shot. I want to make sure anyone who reads one of my reviews has the best info on if the product is right for them, and that has been the best way for me to showcase that on an ingredient level. I will always call out things that jump out from the list as beneficial in terms of my training, but I am not qualified to advise on allergies.

As far as being hasty, a lot of time goes into these reviews. My checklist and method for how I review things hasn’t changed since 2018, or about 1,070 reviews ago. Delivering a good, fun, and helpful review is really important to me. Thanks for reading!

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Mimosa

Lily, you seem to be pretty insistent that MSA reviewers advise readers of potential irritants when they post. I find that really ironic.

Charlotte

Lily, I also know a lot about skincare and cosmetics from doing my own reading on the subject, and I can tell you that it’s not just a “very few” ingredients that are sensitizing or can potentially irritate a person’s skin. Everyone’s skin chemistry is different. If MSA’s reviewers were required to give warnings about every sensitizing or controversial ingredient, every beauty sub box review would be a mile long.

IMO, if you have allergies or are sensitive to certain ingredients, it’s up to YOU to know what effects those ingredients have on your skin, not MSA. If you are provided with a list of ingredients, then you can read it yourself and come to your own conclusions about whether a product is right for you. Just like you did here.

So what’s the problem, again?

(BTW, it was Skinfood with the salmon eye cream, not Holika Holika. I had it and liked it. The peachy tone color-corrects dark circles.)

Karen

I love your reviews and I look for them every month. Keep up the good work! I don’t have any allergies but if I did I would check the ingredients list on the product packaging or website myself and not trust my health to a product review.

Lily

Megan Kirkland, I read the ingredient list on IPSY and noted that fish eggs ( Salmon eggs) was a major ingredient. It’s no mystery…
Also, about 5 years ago, a more well known Korean cosmetic brand, I believe it was Holika Holika, made an under eye cream with salmon eggs, but it was also tinted salmon. It was very much the wrong tint for me, so I have been wondering if this product would be tinted or clear. ( It’s not tinted, obviously, which is a positive). 🙂

Fish and shellfish are frequent allergens the general population have that could be used as unusual ingredients in cosmetics/ skin care, and would be helpful to note in a review. Bee and snake venom plumping creams are also problematic for many new users, and K- beauty uses these heavily.

I’ve used K- skin care ( along with my favorite US/ Euro brand items) for over a decade now. I read what other people say about a very few ingredients causing temporary irritation, redness, swelling, burning…. which sometimes is the desired effect of the formula. I would not use a product with the popular venom extract because I have extreme reactions to wasp and bee stings.

It doesn’t take any type of degree to know the few very common reactive ingredients in cosmetics. I do read quite a lot of makeup blogs/ boards and learn a great deal from product users’ experiences.

AC

All the reviews are hastily done now. They don’t model any of the products, or stage them, or even try on the cosmetics anymore.

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Lily

Add me to the disgruntled legion who paid for their boxes on time, and has one pathetic GB for July out of 2 sets of boxes/ bags for 2 accounts.

I honestly do not think they are sending my GBU, but they charged me for it!

One GBP is arriving today, supposedly. Another is on My USPS as shipping but there’s no info at all on my Glam Bag page.

I know ONE THING: Regardless of what they send ( or don’t get around to sending) in August, I am NOT paying for any Add Ons.

Our money is our voice. Please use yours if you’re as put out with their disregard and lack of communication or any special extras for their customers as I am.
The boxes are not filled in a disease- filled area of the country.

It’s all in their cheap as can be shipping.
MANY businesses, even posh HOAs, have used the CV as an excuse to cut services back permanently. That’s what Ipsy did with their shipping- cheapened it up for their profit at our expense with notes about COVID everywhere.

I had the virus, so it’s not like I don’t have compassion, but it’s not a raging fire in most areas of the USA this summer. PLUS, they had 3 months of planning on moving their shipping service to another carrier or Pony Express.

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Nan

Mine hasn’t even shipped yet.

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KeniG

Must be nice to get your bag the same month you ordered it. My GBP has been sitting in NJ since the 8th. Is this going to be the norm from now on?

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jen

If it is, I’m done. I still do t have mine. Been sitting in some facility in NJ since the 8th. Ipsy has stopped responding to my polite inquiries. Im sure they are overwhelmed with emails so I’ll give them August, but if this happens again it turns a fun experience into a poor one and I can indulge in retail therapy somewhere else.

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Alice

Same. I’m going to try the August roll out.

jen

Mine too! In all my years it’s never been so delayed!

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Alice

Mine are in the same limbo (Plus and Ultimate) since the 8th. Ipsy CS keeps saying they have been shipped (tell me something I don’t know). They won’t even begin to discuss a refund.

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Shari

Mine too since July 9th.

Joy

I don’t have my GBP bag yet either. I got my regular Glambag today. After reading these comments, I’m worried about actually getting my items! I’ve got a tracking number, but when I go to the Pitney Bowes site, there is no information yet at all. I still haven’t gotten the automated email from customer service that the bag has shipped, though customer service says it has.

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Lauren

Hi friends, this is a little off topic, but I was wondering what eye creams you swear by? I am relatively young (26) but starting to get laugh lines around my eyes, and I don’t want it to get any worse. Please help!

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Lindsay

I LOVE Kiehl’s creamy avocado eye cream. It’s a little pricey, but still cheaper than a lot of high end skin care and you only need to use the tiniest bit so it lasts foreeeeeever. It goes on sale on their website pretty frequently too 👍

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Charlotte

You’re not too young to start using retinol products. I started using retinol eye cream in my late twenties. I’ve seen real results with RoC’s Retinol Correxion Anti-Aging Eye Cream. It’s not fancy, but it gets the job done.

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Rose

I’d recommend a bit of botox. I have a skincare-obsessed friend who swears by patroleum jelly around the eyes (I tried it, but I think I got it in my eyes and irritated them). There are a lot of people who say that eye creams are a rip off, and who say to use any unscented moisturizer around the eye area instead. I use whatever comes in my subscription boxes (unless it irritates my eyes).

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Alice

Hi, all. I love several. These are some nice ones: Purlisse Eye Adore, Lavido, and Eight Saints, I’ve used many others; however, I keep going back to these three for super hydration and surface appearance.

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Jean

My favorite eye product to recommend is Argan and Green Coffee eye serum from an indie brand called Shea Terra Organics. It’s actually an oil serum and I’ve been using it for at least five-six years. I use literally one drop. I tap my ring fingers together and pat it on my under eye area. Morning and night. It’s inexpensive ($20 or less) and you can buy it on amazon. I’ve also ordered direct from the site. I’m 48 and I often get my age guessed in the 30s. I think this oil is a big part of the reason.

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Dea

Thank you both for the question and the answer. I’m always up for an eye cream.

Marion

Sorry to y’all who are experiencing Pitney Bowes for the first time. You can read many, many complaints about them in particular on the forum at Meh.

Not sure why Ipsy decided to contact with them when it was known how awful they are.

This jam-up of Plus bags being sent this month does not bode well for the new ultra-customized Plus launching next month.

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Pink5

I’m going to go with low bidder or someone knows someone.

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Amanda

I’m seeing A LOT of stuff about the shipping and I’ve already gotten my bags but my plus was really really delayed. What I find SOOOO odd for their shipping is that my bag is shipped out from Harrisburg, NC which is not even 30 minutes away from me but it goes from Harrisburg, NC to Georgia then to New Jersey before it comes back down to NC!!!! It does that every month and I don’t understand why!! Seeing how I could literally drive to get my box. Haha

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Tiffany A

I just got my bag! I was worried that I was gonna Get screwed out of the 5 promised items. I got all 5 of my items. I got the Sunday Riley Luna oil, Tarte mascara, Duft & Doft eye cream, Il Makiage single eye shadow, Natures Cartel shimmer lip gloss. I also Ordered add on items 4 of them and I received those as well. A Pixi lip gloss, a hair mask, a Kate Sommerville serum/moisturizer, and It Cosmetics brow pencil. I’m pleasantly surprised that I got everything.
Be patient ladies, your bag and promised items will get to you…it just might take a long ass time ❤❤❤

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Amy

I still haven’t received my July bag either. I’ll be very interested to see if I actually get the 5 products it shows I’m supposed to receive after hearing about everybody else’s issues. This is the first time Pitney Bowes has been involved and so far I’m incredibly unimpressed. It said it sat in NC waiting to be transferred to USPS for over a week and then went to a regional distribution facility in NJ. I live in GA. Somebody needed to pay more attention in geography class.

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Alice

Similar for me. I live on the Gulf Coast of MS. Mine went from NC, one to NJ and one to IN. Makes good sense, huh??!! I hope I receive everything. I hate wasting money.

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Anne

I’m feeling a bit greatful with Ipsy right now. I not only received my glambag plus, I also bought the $50 bag from Ipsy this month and received that also. I agree the glambag is great, but spending the extra $25 dollars to upgrade is so worth it. I received $300 worth of products. The best was a $125 brush set. Simply beautiful.

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Alice

My Plus and Ultimate are still missing. I received an email yesterday from the seventh cs rep on my case. No new information. More of Ipsy passing blame onto Ipsy and shippers. Pure BS. Ipsy must believe we’re some kind of special stupid. As with others, my purchases originally shipped on July 8. I don’t ‘need’ any of this stuff. It’s pure frivolity. Ipsy believes they’re doing customers a huge favor by existing. They’re losing this customer.

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Paige

Ipsy shows that eye cream having an MSRP of $27. I know things go on sale here and there, but I think they are normally pretty accurate with the base retail price shown for the items. Megan, I could not agree with you more about that mascara. I needed a new one and I so wanted this to be it! I normally love anything Tarte but this just doesn’t perform on me. It was clumpy, flaky, and I certainly didn’t notice any great curling properties about it. I have used many drug store brands that outperform this. Sad. I ordered some second chance add ons which shipped out the 14th and they are in the same weird holding pattern of waiting to be delivered to USPS. I did get my July bag in a reasonable time frame so I really feel for those of you still awaiting your bag.

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Vi

I received my bag today and like some others I am missing all of my add-ons one of which was the Sunday Riley oil. 😤

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JEM

Ipsy is usually very good and reasonably quick to address the issue, but I am missing an item nearly every single month.

Not that I dont enjoy the eternal first question, did you look in the mailer?

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Joan

I finally got a update,I finally should get my bag in the next couple days 🙄. Everything better be in there. I have the eye cream, the mascara, S R luna, brown color boss eyeshadow, lip gloss I never wear and 4 add ons. I cash in points so will go for August after that skipping for a while. Hope my products haven’t been ruined!

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Joan

Got my plus today everything was there. I hope they make everything right for for the rest of you.

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Mir

I have the same exact bag and same exact issue. Up until July 26, status had been stuck on fulfillment. Email rep finally sends it out and purposefully neglected to address my statement that I will be calling credit card to refute charges if my choice item of SR is not in the box. It’s about 20 min from my house now so cannot wait to find out how badly they messed up. I decided to get both gb and gbp this month only bc of the SR… everything else in the bag is pure garbage. I was thinking of trying the new gbp 3 choices next month but judging by the mess with this month, I decided to pause it and will cancel everything if this issue is not settled to my satisfaction. If they can’t get 1 choice item right, how can they handle 3? Honestly, looking at spoilers, all the choice items are garbage and good items we usually get included in bag are all now add ons… probably high end $18 add ons too.

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Rachel L

I have the same exact bag (with different add ons) and supposedly a shipped on 7/23 from NC. I haven’t had any tracking updates yet but hopefully it will move soon and I will eventually get it. Also, I will be very disappointed if I don’t get the Luna Oil in it as it was my choice item.

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Jen

I hope your box goes better then mine. That’s what I should of received. Instead- my box came Monday with only the lip gloss and eye shadow. They are out of everything else and are giving me a partial refund and re- sending my add ons. I think I am cancelling after 4 years. I am livid that it took 3 weeks to ship and my box has 2 out of the 8 items I should have received. If you are going to offer my choice item is the Sunday Riley oil on two separate add on sales this month you should make sure you have enough stock for the actual choice items.

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Jacki

This is my bag too. They definitely held onto the Luna oil boxes until the end. Your situation is inexcusable. You are wise to get out before the new improved GBP experience

Rachel L

I would be livid if that is all I received and they didn’t give me a heads up that it was shipped with partial items (seriously 2 out of 5??!!) I have been emailing back and forth this month with one particular CS rep this month and she assured me that she would let me know if there was an issue with order fulfillment. The Luna oil was the only reason I didn’t skip my bag this month and I woke up very early to get it like many other people.