BoxyCharm November 2019 Spoilers Round #5!


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Boxycharm

We have more spoiler info for the November 2019 BoxyCharm box thanks to boxycharm!

Some November boxes will include:

Becca Cosmetics Complexion Pack OR Pretty Vulgar Concealer Complexion Pack

One variation of the November box includes:

Source: boxypreview

In case you missed the previous spoilers:

BoxyCharm 2 Piece Brush Set

According to Yosef, if you are a BoxyCharm Premium subscriber, you will not get the brush set (The Premium box includes a 5 piece brush set). Instead, you may receive:

Farsali Rose Gold Skin Mist

In case you missed the previous spoilers:

Dose of Colors Liquid Lipstick

Or

BECCA Shimmering Skin Perfector

 

Dominique Cosmetics Celestial Thunder Eye Shadow Palette

AND:

Juice Beauty Stem Cellular Anti-Wrinkle Eye Treatment or Kypris Antioxidant Dew Quench & Glow Serum

What do you think of the November spoilers? 

(If you aren’t familiar Boxycharm is a beauty + makeup subscription box that sends 5 full-size items each month for $25. It was voted the #1 Makeup Subscription Box by MSA readers, and won places in many categories in the 2019 Subscription Box Awards!)

Check out my reviews of Boxycharm boxes, our posts of Boxycharm Spoilers to learn more.

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Posted in BoxyCharm Spoilers, Subscription Box Spoilers| Tags: boxycharm | 126 comments

126 Comments

  1. My box is 9X7X3 and it’s the base box. Does anyone else know which variation this might be? It says 2 pounds, but I saw a comment from someone that OnTrack shipping rounds up.

  2. And I thought everyone was getting the 2 brush set…but based on a post I’ve seen…the brushes were a variation. Guess I missed the memo..of course I’m one that loves brushes lol 🤷‍♀️

  3. I just realized that they took out my favorite colors from the eye shadow palette to create the version that is going into the BC box.

  4. I feel you. I’m disabled as well, though not housebound. Have had major spinal surgery as well, ( and recently found I will likely need more). Life can get to be a lot and having something to look forward to helps, even if it’s makeup. I wish you good fortune in the future. Take care. Oh, and I’m sure you’ll love your boxes!

    • Make up got me through my spinal fusion recovery.. skincare will help too!! Take care doll and all the best on your recovery!💕

  5. When do they charge for boxyluxe for December ? Thanks

    • December 1st 🙂

      • Thanks !
        I’m not off waitlist , but got to choose two products is that a god sign I’ll get boxyluxe ?

        • Great sign! You won’t officially be updated from waiting to active until December 1.

  6. Im not at all excited for those brushes. I typically like receiving brushes, but those ones are ugly and what purpose does the shape serve? I wish that would have been one of the items you could choose to not receive.

    • I agree. Those brushes look wonky ..I might see if someone that I know that cleans vehicles could use the, for something…I’ll have to see when they show up 🙂

  7. I was charged 27$ this month instead if the usual 21$ why was my payment more this month .

    • Boxycharm change their price of their base box to $25 starting in November.

    • Price increase and they started charging taxes depending on your state

    • $25 plus tax

  8. Everyone needs to double check their accounts. I never signed up for Boxyluxe, yet it shows that I’m active and will be getting December Boxyluxe?!?

    • My friend told me she didn’t get billed for premium but she’s getting boxyluxe and she’s active. I’m think she must be thinking confirm email about choice for boxyluxe might got her confused. I joined waitlist for premium and Boxyluxe. My premium status is active and Boxyluxe is still waiting. I definitely got billed $35 and $26 some separately.

      • All 3 of my accounts….regular box, premium, and boxyluxe says active and next charge December 1st

        • That’s awesome. Now I gotta wait another month to figure out if I’m getting boxyluxe. 😭

          • Aww…happy thoughts!!! Happy thoughts!!!

          • Thanks. Here’s my happy thoughts. I signed up other subs to fill my subs addiction up until Dec. My husbad’s out of town, he’s going to find out when he get back I even ordered hellofresh over the weekend.lol

  9. I opted out of the premium waitlist a couple days ago after I took a better look at one of the products that looked like a lipstick. It was a “universal” color corrector. Stuff is orange. Another damn influencer brand. The ND blush looks very nice but that is all that I was excited about and I’m getting a full size benefit blush from some other sub. I think I’m done with all of these boxes for a while now. Even if I can’t buy very much I’d like to leave the house more often and actually shop in stores again. It’s fun getting boxes but I miss being out and now with the snow starting already malls are the only place to be able to walk around and relieve cabin fever.

    • Go to TJ MAXX and Marshalls…Seems like for the amount of money I pay for FabFitFun, Ipsy Glam Bag Plus or just plain “old” BoxyCharm I can find the exact same items I have received in almost all 3 of these subscriptions…and Fashionsta.com….Is a FASHION OH HECK no!!!

      I am staying through December and then out on all my Beauty boxes for the year…and FFF too I do believe…Everyone is getting junk in their boxes except for people with channels it seems.

      ( I used to LOVE Target boxes…Now it’s the dregs…Ack!)

      Not meaning to sound like a downer but I have had much better luck in those two stores listed above and using my eye in Department stores and in my drugstores…

      Good luck to all of us!!!!

      • Oooh what happened to your fashionsta?!?!

  10. I got Premium!!! For those wondering, I set up an alert on my mobile phone and as soon as I got the pop up notification, I signed up. I think there was an email push delay, based on my settings, because the pop up and email hit my phone about 30 min after it was sent.

    I am not super excited about the first box other than ND. I am excited though that it impacts my base box with the Farsali. I’d also rather be on the list ASAP, even if it’s not the best ever box. I am guessing too that most folks will get activated in January just like Luxe. I got screwed on the first box last year due to site crashes but got it in December.

    Much better method this time!

  11. Boxy has been very fair to me over I. Their quality of products and recognizable brands. I get that some people have had bad customer service experiences or shipments gone a wry. I am happy to see them make any attempt at all to get shades right keeping in mind that 3 million subscribers means they purchase or contract months in advance. The results of this swatching may be a long way off because their current curation has to be locked and loaded for months now.
    As a person who is ultra fair I have often wondered if women of color are getting foundation, powder, concealer that works for them in sub boxes. So if this is even a tiny step in that direction I applaud it.

    I am willing to give them the time it takes to work through the process of attempting to customize since I feel overall the value had been outstanding in this box over the life of my subscription.

    And I was in Sephora the other day and was SHOCKED by what the prices were. I haven’t had to go into a store in a couple of years due to sub boxes. My daughter wanted a lipstick (she didn’t need) and it was $26 – more than I pay for a boxy sub box. I bought it for her but YIPES! Made me appreciate my subs.

  12. Just received this from boxycharm and I’m heartbroken and p!ssed:

    Hello Ashley,

    Thanks for getting back to us and we were able to pull up your account. We understand your frustrations and are sorry for the impression you’ve been left with. In an effort to provide an equal experience to all active Charmers, BoxyCharm Premium was made available on a first-come, first-serve basis, and members are placed on active BoxyCharm Premium subscriptions in the order in which they joined the BoxyCharm Premium waitlist.

    • This isn’t even true though, that’s what irritates me. I went on the waitlist the same day it opened. The next day I mentioned to someone I know that has BoxyCharm that the waitlist was open and they went on right then and was put on the waitlist. It was over 24 hours later and today they told me they were billed for premium and will be getting it in November but I am still waitlisted. If I have to wait I have to wait, but don’t lie to me and tell me that it is a first come first serve basis when it is obviously not.

      • Same! I had friends who signed up two weeks ago for premium and they got it and not me. Not a first come first serve basis at all. What was the point of signing up right away if it means nothing. I was signed up for both notifications minutes of them going live.

  13. I was super excited about the Premium Box and I made sure my Payment information was updated since Ive been subscribed to the 3 month pre pay plan for over a year now with a November 1 renewal date by carefully typing my new visa information digit by digit and confirmed it was correct. Received the following email this that doesn’t remove me from the November waitlist and from my assumption bypassed me due to billing error.

    [ACTION REQUIRED] Your account is about to get canceled. We have been unable to charge your card for subscription.

    Has this happened to anyone else because based on the shady tactics that ppl have experienced it make me wonder about the root cause of this billing error???

    • I went into my account this morning and found that my box had a billing issue. It is the same card they have used for 3 months. I switched cards and it cleared up.

    • That happened to me!! The exact same thing!!!! My credit card said my card had a 24-hour fraud block on it because there had been Reported increased fraud activity associated with Boxycharm. They also told me that BC also has increased their security. Now I’m afraid that I’ll be canceled all together. So because of that I didn’t even get a chance for the premium!

    • That happened to me last month and the month before.. but when I contacted boxy they said they saw nothing that would indicate I had a billing problem. I have over draft so my purchase never get declined. Boxy asked me to send them the email.. it didn’t happen this month so maybe a glitch? I’d email them and tell them about it and forward the email you received.. maybe they will make an exception for you. Hope this helps:)

  14. I was feeling really disillusioned with boxy over the past 6 months or so. I felt they’d resorted to some shady practices. I kept seeing exciting teasers only to find out that they were very exclusive items sent only to a select few, mostly influencers. There were even times we were told we were getting item A or item B, only to receive some other item of much lower quality. I am hoping this is a new beginning for boxy. It looks like a great month. I ordered premium too. I want to rebuild my trust with boxycharm.

    • I know! I didn’t get the DOC palette in the last box! Apparently they changed it from everyone gets one to you MIGHT get one in the last minute. That’s just crap.

  15. I feel the same way the October package didn’t really seem worth it

  16. I got the free tarte palette with my box and aside from that it basically sucked!! I was totally thinking thr same thing that when you get a free gift, they make the box specifically according to whether or not you got a free item. Putting on the cheapest or filler items on with those free gifts.

  17. I think the foundation/concealer is going to get messy. There are so many shades and undertones! It really isn’t possible to get them all right, even with the quiz (IMPO). I certainly hope they are able to get it right, but I’m not counting on it… Boxes are so cheap compared to the value that I am intrigued by what will be offered…

    • So if I sign up for this today, will I be able to pick one variation after paying? Really want the Kypris, but not much else lol!

      • I doubt it, selection time has ended.

  18. 🙌 yay!!! Love that they are sending these items for complection testing😍way to step up ur game boxy 💋

  19. Just got the email from BC that I got premium!!!

    • Me too!!

    • Well that really makes me sad, happy for you, but sad because before I read this I checked my email and the website and I’m still waiting. The brat in me makes me want to cancel premium all together. I signed up as soon as the list opened and I really wanted that box. Currently having a pity party, anybody wanna join? :-/

      • They just started billing. I wouldn’t cancel at least until tomorrow. They may be slowly rolling people off the waitlist.

      • I just told my sisters to wait until tomorrow to see if they get charged for Boxycharm premium

      • No email, no charge either 🙁 That’s ok though, Jeffree x Shane collab drops today AND Jeffree has mystery boxes coming for Black Friday.. going to try some retail therapy to cope with not getting Boxy premium 😂

        • I’m really out of the loop. Who is Shane?

          • Trust me, you’re better off not knowing. I wish I didn’t, lol.

          • Haha!! I just found out who he is, yeah you aren’t missing much. He’s another YouTuber people weirdly worship!

          • I was just asking the same question yesterday 😂

      • Same here. I kept checking and mine still says waiting. I’m not going to cancel bc I want it next month but Damn. I guess I’m not going to get too down about it bc I actually already own the Natasha Denona blush palette and its so beautiful but the two cream blushes are so hard to work with. So it basically just sits on my vanity getting used once in a blue moon. Congrats to everyone else though 😘

      • Same here. I really wanted the first premium box too. I kept checking all day and still says waiting and no charge. Would be great if they are just doing it slowly but who knows.

    • Me too! I’m so excited for both regular & premium boxes! Hope everyone on the waiting list soon to receive an email!

    • Yay, I got the e-mail too! Hope everyone who wants to receive this box will get out of the waitlist. Crossed my fingers!

    • Me three! I’m excited! 🤗🙌

    • I didn’t get the email, but my credit card was charged and boxy site says I’m active and off the waitlist!! Yayyy! Stoked! 😘

    • Me too! I was torn on if I wanted to get it (premium). Ultimately I am excited, but I wouldn’t have been super upset if I were still on the waiting list. I really don’t need more makeup, but I want it all… Haha! Excited to get the ND blush palette. It is pretty glowy, and I hope it works for me. The value is definitely there, but I could do without.

      • Did everyone that got Premium respond to the waitlist when it opened? I haven’t been thinking I’d be getting it, since I was a couple hours late hearing it opened. What’s strange is there is a reference number on my waitlist account. Found it strange to have a reference number until I was off, but no email or charge, other than the regular box just now.

        Hope that everyone that wants Premium gets it this time around!

        • Yes, as soon as I got the email, I signed up. There was 30 seconds between me getting the email and then my confirmation email.

        • I waited almost until the next day and they added me immediately. October 31st is when I got the email confirmation.

    • I’m in. yay! Glad it’s over, I’ve been waiting Nov 1.

      • I was not charged for Premium. I am so bummed it means no ND and no Farsali now

    • I’m happy for you but sad and frustrated because my card was declined for my base box due to a fraud block associated with Boxycharm and it can’t be rerun for 24 hours. They said there has been fraud reported that’s associated with BoxyCharm. Frustrated I’m going to miss out due to something out of my control. 🙁 Anyone rose having issues?

      • I suspect it’s the change in price, coupled with multiple charges. A bank may have flagged it as suspicious for multiple accounts.

    • They just emailed me this. I’m heartbroken.

      Hello Ashley,

      Thanks for getting back to us and we were able to pull up your account. We understand your frustrations and are sorry for the impression you’ve been left with. In an effort to provide an equal experience to all active Charmers, BoxyCharm Premium was made available on a first-come, first-serve basis, and members are placed on active BoxyCharm Premium subscriptions in the order in which they joined the BoxyCharm Premium waitlist.

  20. I am staying on for one more box. If I receive another freaking brush I’m done!!! How many makeup brushes do I need. I’ll tell you NONE!! I don’t use them.

    • You are guaranteed to get brushes this month with premium. If you get premium, you will get the full set, and likely the Farsali spray in the base box. Honesty, if you don’t want to get brushes, subscription boxes are likely not for you. I have a ton of brushes, and still love it when I get more.

  21. So we’re going to get a cakey low rated foundation? Nice going, Boxycharm!

    • Wow! Your not excited about future Boxycharm boxes offering foundation and concealer? I am so happy! I go through a bottle of foundation every 2-3 months, will be great to get foundation in a 25.00 box. Foundation is expensive. My husband says I am easy to please, I am glad too, because I love getting and trying all this high end makeup and skincare at such an affordable price!

      • I agree 100 percent

      • It would be exciting if everyone got to recieve a foundation or concealer but i wouldn’t count on it since not everyone recieved emails with the questioner about foundation so BoxyCharm could get a better idea about your shades and colors, Plus, me and other people that i have seen post on MSA and other sites have been highly dissapointed because we didnt recieve a product that “Every Charmer will recieve this month”, so i will believe it when i see it. I am not getting my hopes up again.

      • That Becca 24 hour Foundation has been at TJ Maxx forever. I bought the lightest shade and it was too dark for me. Same with Becca Evermatte. Um SHADE INCLUSION? HELLO? I only have this problem with 2 brands. ThaTaylaa’s (YT) review on it was awful. My experience (I had to doctor it with white foundation to lighten) was bad too.
        And those brushes look like toilet plungers. Fwiw.

      • Shari, I agree with you 100%. Honestly, I have been trying to even not read the comments and the privilege and entitlement some have with these sub boxes. Just because a foundation may not work for you, doesn’t mean that it doesn’t work for others or that someone else might like it. It’s just a lot of negativity that really is unnecessary. I keep saying that maybe these folks should just go to Sephora or Ulta to buy the exact products they want and see what they come up with for $25. We are not gonna get exactly what we want in these boxes, and they are meant for trying new products. I’ve never heard of a “make your own shopping list” subscription box. If anyone has any ideas for one, please let me know, because I’ll invest my life savings into it. lol

        On another note, I’m sorry for the ones that didn’t get off the list today. I really do feel for you all. It’s been a lot of anticipation leading up to today, so I understand the disappointment. Hopefully you can all get off the list for the next one.

  22. I can determine my shade easily. My shade is as light as it gets with neutral undertones. Lol

    • SAME! haha

    • I will give you my Becca Evermatte in Porcelain and you will look like you have a tan. Lol

  23. Only 3 shades? If that’s the case then I already know one is too light one is slightly darker and one is too dark so what’s the point then? Yes I know this isn’t an item

    • It looks like 3 cards with 3 shades on each card.

  24. Y’all,seriously? BoxyCharm does not send foil packets, never has, and I’ve been with them four years. This is more about matching you for foundation and concealer colors for future boxes, which they have been talking about. My goodness, they are just working on making your boxes better!

  25. This isnt a box item people. It’s to help determine your shade for future boxes. As indicated by spoiler pics there are 5 full sized items in the box.

    Liz, maybe the title of the article could be changed to something more like Boxycharm customization news?

    • Wonder why they say some boxes may receive because aren’t we all supposed to receive a sampler to pick our right shade

      • That’s the kicker, the word ‘some’. I’m with you. ALL subscribers are supposed to get a sample kit. By now, everyone should know not to trust anything by Boxycharm.

        • That was exactly what i was talking about Alice! The way BoxyCharm put that starting November, Charmers would be recieving the foundation swatches(or whatever you want to call it) But when they were sending out emails for charmers to complete a questioner on foundation, so they could get a better idea on what to send, not everyone got one,including me. I knew then that was another lie to get people to join and make that one of the reasons for the price increase. I guarantee that not everybody will end up getting foundation since there will be some charmers getting the swatches! If i would have known this crap, i would not have joined. They are no better than Ipsy about Lying to make more money for there pockets! Ugh!

          • I’m wondering if its o ly for premium and or luxe subbers?!?! Heck, you never k ow what surprises boxy has..hopefully they are good. You cant make everyone happy, but at least they seem to be working on new things or toward things that really haven’t been done before in boxes….so I’m excited.

          • I am glad you are excited! I just know that October was my first month with BoxyCharm and everything that i seen on spoilers and changes that BoxyCharm has said they were doing, has been lies, for me anyways. BoxyCharm spoilers showed that everybody would receive a DOC eyeshadow palette last month and me and other new people that i have seen posting on here did not get one and the Tarte Pallet i was supposed to be getting for new subscribers, i didnt recieve either, but i contacted CS and they are sending me one. Me and others boxes sucked, it was nothing like BoxyCharm advertised. I signed up for a 3 month sub, so i have no choice but to see what happens in the other two boxes. If it dont get better, i will cancel, so hopefully my box will be better for November. I know it said Charmers will be able to recieve swatches for foundation, the way it sounds, it is supposed to be for everybody but i dont know how BoxyCharm is picking or selecting who gets swatches, since it says “some” Charmers will recieve. At this point, i really dont care about the swatches, i just want better products that match my profile better.

          • I got the Tarte pallete but not the DOC pallete (which is why I subbed this month) are they sending you the DOC pallete or the Tarte pallete ?

          • Customer Service finally replied back Thursday and said that they are sending me a Tarte Pallet. I should be recieving the tracking number in 5 to 10 buisness days, i dont know which one i will get, but both of the Tarte Pallets looked really good! I will be happy with either one!

      • I thought they were saying some would get the foundation one and others would get the concealer one.

        • I am not sure on the concealer!, but if you didnt get a email, i really dont think you will get eithet, because the emails they sent was to get a better idea about your skin tone, so they could know which swatches to send. Unless, they are only doing so many people at a time, and then next month another set of people to recieve swatches.

  26. Yeah I didnt get the foundation email either…so wouldnt think this would be an item….but…

  27. I’m confused. Is that a video on Instagram? I can’t find it to hear what he has to say. We are getting samples? That seems weird.. will we get to choose a full sized item from the samples? What is going on?

    • it’s to match your complexion, since they are supposedly going to start adding foundations and concealers.

    • The video is on fb stories

  28. “SOME”??? They can’t even get enough foil samples for everyone? Plus they’re even sending variants for this. I sure hope I get one considering I never did get that foundation shade email most people received. I’m assuming these samples are meant to serve the same purpose. Plus if I remember correctly this was the original plan anyway—to send foundation samples/testers to help them choose our correct shades in the future. Honestly I don’t know why they just don’t put some kind of form or “quiz” on the website instead of sending emails in batches and still not everyone gets them or sending these samples to some people and leaving others out. One thing I know for sure after five years…if it’s simple and/or logical… don’t expect Boxy to do it that way.
    I do really love Boxycharm but they are a HOT MESS!

    • If you think they’re a hot mess, try FFF. You ain’t seen nothing until you’ve waited two, entire seasons to receive a box of leftover, out of date cast offs. I cannot wait until I can be rid of them, their house brands, the junk items, and their formula of giving you the same items within seasons.

      • I was actually subscribed to FFF for about 4 years I think. I didn’t renew after my annual was up this year so I guess my last box was Spring. I just got tired of getting so many things that just piled up in my gift or donate pile. I realized I was never excited about the box, just the add-ons. Once they got a little more expensive and my beauty stash had gotten so large I didn’t need to keep wasting money on them. But I have to say I was always very fortunate. I may have waited a little too long for a few shipments but I always got them and they always had the products they were supposed to in them even with multiple add-ons. I only ever had a problem once and that was a linen spray that leaked but not completely and it didn’t damage anything else. That being said, any time I had a question while always friendly, their customer service reps were never on the same page and often provided incorrect information. But even then eventually they did their best to make me happy.

        I know they get a bad rap and from all the comments I’ve read it’s well deserved in some folks’ experiences. I just had to say for me it wasn’t even close to the multiple issues I’ve had with Boxy or any other sub box. Plus I try to not only say negative things on here. I give compliments and where credit is due as well.

        Hope you’re FFF sub has expired so you don’t have to deal with the frustration and disappointment.

      • Agreed!! Now I will HAVE to say… out of all the beauty dubs, they have the BEST customer service. They’ve given me credits when they ended up being out of stock on a few products I ordered on 2 occasions, they’ve given me credits for waiting forever for shipping, heck they’ve given me credits just because I asked! But I’ve gotta say that the ONLY reason I signed up for an annual subscription last winter was because of the add-ons and edit sales. Sure, they’ve had a few things in the boxes I absolutely loved, one being the Korres Wild Rose Sleeping facial… there HAVE DEFINITELY been some hero items… but let’s face it.. Most of the JUNK they put in their boxes are as you said, a bunch of house brands with fictitious retail values. The textile products namely are absolutely the number 1 culprit in deception m. There have been so many items over the past year that I researched and don’t believe for one second REAL PEOPLE actually buy these items at the price they are suggesting. For instance, the floral robe, $84? Kimono $60? Lotus towel $50? Like seriously… who in the heck spends $50 on a cute no-name towel? Pah-lease! It wasn’t even $25 cute. I could go on… but the point is, I’ve gotten REEAAALLL sick of paying $45 per box (since annual sub was $180) when there are so many other subs out there that cost much less and actually have items that represent the advertised/claimed retail value.

  29. Anyone get notification on the Ultimate Yet?

    • Not ultimate, Premium!!!!

      • No I’ve been checking daily but we all will for sure know come tomorrow, Nov 1st. If you still see “waiting” tomorrow then you weren’t removed from the list also if they haven’t debited your bank account, then you’re still on the waitlist until December unfortunately. Kinda sucks imo.

  30. Yawns

    • Well hopefully its just an add on… NO WAY it could be couldn’t as an item! If sooo everybody & their mother would be complaining & getting a replacement item or what not.

      • It doesn’t count as an item. They just want to have our shades so in the future they can send foundations and concealers.

  31. I’m sorry what?? Foil packets?? Three shades? Did Boxycharm lose it?

    • If it helps, that Kypris is sold for $90 so even though it’s not a ton of products, the quality is still there. I’d rather have quality over quantity. That’s what usually happens when there’s a “high dollar” product in the box, the rest of the contents are more or less just “fillers”.

      • Two reasons why I stayed for November : Kypris, and they are supposed to send my missing promo item from October. After that, I’m gone.

        • Hey, October was your first box also? I didnt get my Tarte Pallet either! And, i thought that everybody was supposed to get the Dose of Colors eyeshadow palette. I didnt get either and my box sucked! I had products and shades that didnt match my profile and i probably got the crappiest products that they were featuring. I got the Touch in Sol. Glossy Filter and GlamGlow bubble face cleanser and that was the only two that i actually liked and had never tried. I was really disappointed in my box, there were way better products that i could have received. Did you get a Dose of Colors eyeshadow palette?

          • Hi, Sherri! Yes, it was my first. Same as yours, I got those two products, no Tarte free gift, no DOC palette, and the other items I received were junk pence that I’d never use, and I brow gel so dark I would have looked like one of the Marx brothers. 8m a fair,national honey blonde. It took me 2 weeks of emails before I got a reply. They’ve promised to send my Tarte palette, and I went to my account today and see that it shipped today. So, it will arrive separately, not in my box. As soon as I get that, and my November box, I’m cancelling. It’s not worth it for me, my advice is to keep after them until you get your free gift. Don’t give up. Let me know how you do. I’ll follow Boxycharm posts to see if you get your item.

          • Hi Alice! OMG! I got the same eyebrow gel! Way to dark for me too! Plus i put it in my profile that i dont use ANYTHING on my eyebrows. I bet we got the same crappy box! Thank you for replying back to me! I was curious to see if any new subscribers got there gift or the DOC pallet. It has also took me two weeks for them to reply back to me, they actually sent a email today saying that they put a request in for my missing gift and i should be recieving the tracking on it, in 5 to 10 buisness days. I was getting really upset waiting this whole time, waiting on a response. Here it is the last day of the month and they are just now getting back with me! The bad thing is that i payed for a 3 month subscription, so now i will have to get the November and December boxes. I put in my email to them that i was really dissapointed with my box and that there is no way they personalized my box from my profile. I also told them that i felt like i was lied too about what everybody was supposed to be getting and making it look like we were really going to get great products and that they had posted that just because you use the code for the free gift, does not mean that you will miss out on certain products. Well, that is a flat out lie! And we didnt even get the gift like we were supposed to! I really think that it does make a difference if you get a gift, i know it did me and apparently you too! I will just have to ride it out until January, if it dont get any better than this, than i am cancelling too. I thought BoxyCharm was supposed to be better than this sh*t! Anyway, i will let you know when i actually get it and let you know which palette i got. Thank you again!😊

          • It’s amazing how similar our experience! I told them, too, that why offer a profile if it’s not used. Same on brow stuff! I love my brows just how they are! I started to do a three month and changed my mind at the last minute before I subscribed. They are such a shady company. I hope you get the best box for Nov and Dec! I’ll let you know what I get for my palette! I’ll be watching for your posts! Take care!

          • Tell them everyone was supposed to get a dose of color palette. They will send you one.

          • I have emailed them about not getting the Dose of Colors Pallet three or more times when i didnt recieve my Tarte Pallet as a new subscribers gift. BoxyCharm didn’t say one word about the DOC Pallets, just, sorry you were unhappy with your box and to make sure to keep your profile updated and review your products you recieve in your box ect..

          • I was a first timer in October too. I received the same box as you did.
            With all the face creams and face washes . Except I got my tarte palette but no dose of colors palette. I realized there are different box variations. And the box variation we got didn’t include the dose of colors palette. The box variation number is listed inside so we can make sure everything inside is correct.

          • October was my first month also and I got the Tarte pro glow but not the dose of colors pallete. I got a butter London pallete instead that everyone got in their July box. I was sad.

          • I know right! It is a bunch of crap! At least they sent you the Tarte and Better London Palette! I know my box sucked! I was looking forward to getting both, the Tarte and Dose of Colors Pallet, but didnt get either! So dissapointing! I hope November’s box is better!

          • I got the exact same box!! Such a bummer.

          • I know right! I was really excited because of all the spoilers that were shown for October looked awesome plus, we were supposed to get a DOC eyeshadow palette, but didnt. I think BoxyCharm hooked, lined and pulled us in to join, then gave us crap our first month. Have you noticed that everything BoxyCharm has advertised about the products everybody is supposed to get, the foundation swatches that all charmers were supposed to start getting and if you choose to use a code for the free gift for new subscribers, your box was not supposed to be worth less than the actual box, has all been lies!? I am subscribed until January, if it dont get better, i am cancelling and spending my money on another sub!

          • Crazy enough, I received two DOC palettes in my October box. Baked Browns and Sassy Sienna. Not to mention a tarte palette (Clay Play). My box weighed 2.8 pounds. I knew something was off, the made a wonderful mistake.

          • That was a good mistake on BoxyCharms behalf! Good for you! I am glad you recieved what you were supposed to be getting plus extra! Wow! That is awesome!

      • If you think they’re a hot mess, try FFF. You ain’t seen nothing until you’ve waited two, entire seasons to receive a box of leftover, out of date cast offs. I cannot wait until I can be rid of them, their house brands, the junk items, and their formula of giving you the same items within seasons.

      • Actually the Kypris glow serum is a 1.59 oz bottle, which is over the standard serum size of 1oz. Also, the foil packs are not a item. Boxycharm is launching foundation and concealer and need to match us to our correct shades. We are to decide which shade matches us best from the samples provided and update our online beauty profile. Between the Kypris serum and the Farsali spray, I would say the November box is coming out ahead yet again! People complain way too much don’t you think? It’s a subscription box for goodness sakes. If people don’t like suprises or potentially getting items they might not love, then a subscription box is probably not for them. I don’t mean you, your comment says to me you get it. I’m referring to the rest of the whiners in this comment section. “How dare they give me a Glass Skin Moisturizer! I don’t even like moisturizer gawd! Only two products in last month’s box were items I would buy myself!”
        Paraphrasing of course.

        • Ok sis I see you over there. So I am housebound and chronically ill. Just had my whole spine reconstructed, right? So you can see how I am just over the moon grateful to have something great and fun and lovely to look forward to! THAT IS NOT A HUGE MEDICAL EXPENSE! Or DENIAL FROM DISABILITY! It’s happy mail, y’all! ENJOY it. RELISH the self care! We don’t do enough thanking these days. You know I have yet to receive my first box but I already feel blessed to have something special just for me on its way. #Gratitude #ThanksBoxyCharm #Queens

          • Awesome attitude I hope things get better for you. I’m happy with anything I get because it’s definitely worth more than I’m paying 🙂

    • This isn’t an item. The completion packs are sent so that way when they send you that products foundation or concealer, you have the correct match. The spoiler here is the brands. So we would be getting something from Becca or Pretty Vulgar.

    • These aren’t considered an “item”, they are for testing to provide them feedback on matching for future complexion products.

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