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BoxyCharm November 2019 Spoilers Round #3!

MSA
ByMSAOct 17, 2019 | 176 comments

Boxycharm

BoxyCharm
4.3 overall rating
1980 Ratings | 226 Reviews

We have more spoilers for the November 2019 BoxyCharm box thanks to Yosef!

Your November box may include:

BoxyCharm 2 Piece Brush Set

According to Yosef, if you are a BoxyCharm Premium subscriber, you will not get the brush set (The Premium box includes a 5 piece brush set). Instead, you may receive:

Farsali Rose Gold Skin Mist

In case you missed the previous spoilers:

Dose of Colors Liquid Lipstick

Or

BECCA Shimmering Skin Perfector

 

Dominique Cosmetics Celestial Thunder Eye Shadow Palette

AND:

Juice Beauty Stem Cellular Anti-Wrinkle Eye Treatment or Kypris Antioxidant Dew Quench & Glow Serum

What do you think of the November spoilers? 

Now through 10/31, click here and use coupon code TRICKORTARTE to get a free Tarte Clay Play Face Shaping Palette OR Tarte Tarteist™ PRO Glow Cheek Palette (each valued at $45) with your first BoxyCharm box!

FYI – From Boxycharm: “Don’t worry, NEW members that participate in a gift with purchase promotion still have a chance to receive a box variation that includes the sneak peeks of the month for existing members. Although they can’t guarantee which variation NEW Charmers will receive, you can rest assured that the Boxy Team all variations will be equally amazing.”
Valid for new subscriptions or those who canceled before September 1, 2019. Valid for the month of October 2019, or while supplies last.
(If you aren’t familiar Boxycharm is a beauty + makeup subscription box that sends 5 full-size items each month for $25. It was voted the #1 Makeup Subscription Box by MSA readers, and won places in many categories in the 2019 Subscription Box Awards!)

Check out my reviews of Boxycharm boxes, our posts of Boxycharm Spoilers to learn more.

BoxyCharm ($25 per month) is one of the most popular beauty subscription boxes that we review, with lots of loyal customers. They promise 4-5 full-size beauty products each month from a variety of both indie and established brands, with a total retail value of over $100 in every box. The beauty item... read more.
MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.

MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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176 comments

Trisha

I signed up last week I think but the free Tarte gift palette code wasn’t available, did I miss it?

Alice

*FINALLY! Boxycharm CS is alive!*

Boxycharm customer service finally responded to my emails (numerous, lol, and I was very kind in all of them, thank you very much) regarding my missing October promo item. I received a very nice, personal email (from a real human) and they apologized for their poor response and the inconvenience to me. They are doing two things: 1) They are sending a Tarte palette (which has already shipped); and, 2) They offered me an additional choice item for my November box.

After I replied with my choice, I received an almost immediate reply email confirming it and another apology for the mishap. They were very gracious and so was I in my response.

I hope this bodes well for future Boxycharm CS (and you know someone is going to need it!) in the future. I’m going to commit for three more months and try the December Luxe. I hope my newfound confidence in them pays off. I will re-evaluate after the next three months.

In closing, anyone who has not received any response for the October box new subscriber fiasco, don’t give up. My persistence paid off and I hope it does for you as well. I ignored everyone who said that my emails would push me to the bottom, and kept on emailing! Don’t give up. Hound dog ’em.

A

i had to email only once and they shipped me a Tarte pallet after i even for got to use the promo code. i am giving them another month because of that.

Alice

It took me a dozen emails, over two weeks before I got action.

Denise Atkinson

Well. I did it. I just cancelled. I was only in Nov for my choice of the eye cream, but there’s nothing I want in the rest of the box and now we all this new hoo haa over the kypris I just dont trust them anymore for skincare. This special packaging on things is probably just to cut down on resellers and returns and things like that but to me it’s just more margin for error. I’ll pick up an extra allure next month since that whole box interests me. Good luck everyone I hope you all have good luck in the future, and may all your variants be amazing ✌🙋‍♀️

Stephanie

You can only get the Farsali if you get prime and standard

Lanie

Dang! I wanted the Farsali bad. Oh well.

Sarah

We should also be getting one more item for regular boxycharm correct? The ads say the new $25 box will have 5 items.

Also I emailed about choice for November premium and their repeated unwilling to give me a straight answer leads me to believe there’s no choice item for Nov Premium even though that’s what they are advertising. 🙄

SquirrelyGirl

They have said that choice won’t start for premium until December in a couple of videos.

Amie

Am I the only one who never received the e-mail????

NikitaMarie

I didn’t get an email about Premium, I got one about Luxe choice and saw an ad for Premium, and got put on the wait list.

Sung

Are you on waitlist for premium? I haven’t got email and just wondering whoever got email have better chance to getting premium.

Redhed36

I have not

Pnkl8y

I haven’t received it.

Christa H.

I just completed a Charmer Foundation quiz for Boxycharm!!! 😊🙌🤗 Did anyone else get this email?

NikitaMarie

I did!

Anuvis Serrano

Yes I did

Michelle

I did! I was soooo excited!

Stacey

It’s worse then this with the palettes, but look at the original ingredients in the Kypris coming in the October box. The ingredients are different from people receiving with the add ones compared to Kypris website.

KYPRIS Beauty

Hi there! Please be assured the formula shared through BoxyCharm is 100% the same as what is sold on our website and with retail and spa partners. There was initially an incorrect ingredient list published online and we have since been able to correct. I hope this clears up any confusion! Xo

Alice

I was wondering as well. I received my Kypris add on and the product box says made for boxycharm.

LaylaB

Someone asked Kypris, on their instagram, and they said the ingredients are the same. They just changed the package for boxy. I picked this as my choice item and was curious too.

Kim

I wld like some clarification on this from Boxy. If the product is a cheaper less than quality product than the original I want to know and think all charmers shld be too. If that’s a practice that’s going to start being the norm. I’m canceling

Dot

Does anyone know when and what time in November BC Pop Up Sale starts ?

I look forward to those and don’t want to miss it so everything is sold out :/

Thanks bunches 💕

Steph

November 12th. It doesn’t show the time. Possibly the same time as last.

Brittney

I got Paula’s Choice in my last box, I was shocked , people on this site were shocked , I guess that was an unicorn item 🥴
And lol @ one person who said either I’ve been a very good girl lol 😂 bc I’m no influenster , guess it’s just the game , bc I’ve always been let down by previous boxes and variations . I guess I try not to get my hopes up, but yes the multiple variations and guessing the boxes sizes , then only to be let down and seeing influensters and bloggers getting the best stuff does bother paying customers as myself , and you guys . We should all get the experience “ the other people get” we deserve it .. IMO ☺️

Courtney

The DC thunder palette… Is it the same as the storm palette? When I click on the link it only shows the storm palette soooo thats why I was asking. Thank you!!! 😀

Denise Atkinson

It’s a mini of that palette made for boxycharm. Less shades in it 8 I think.

Cindy M

I have never seen brushes like that…most interesting.

Shelli

I hated Octs box!! I’ve been a Boxycharm subscriber for years now & I kinda thought that if I messaged them & told them how unhappy I was that they would do something to make me happy, but NOTHING!!!! They did tho, I form me how to cancel my subscription if I was unhappy. What a horrible company. You would think that they would at least TRY to make us happy but nope!

Heather

Ya I cancelled mine after October box, and after seeing spoilers, I’m glad I have. One can only have and use so many face mists/dews/primers. It’s like they don’t even care about the beauty quiz we fill out.
Come on now boxycharm.

Kristin

I didn’t even receive a palette in my box and nobody will answer me! It has now been going on two and a half weeks, which is crazy. The only email I got was to tell me they had overload this month and they would answer within 3-5 days!? Uh I’m pretty sure that has long past…and when I re-emailed them I have heard absolutely nothing. It’s like only certain people matter. I was a new customer (actually I’ve been a long time customer, but opened a second account to get another palette for a family member which obviously didn’t work since I didn’t get any) and I’m ignored. Terrible customer service! Even though Ipsy’s quality of products has gone down their customer service is still great!

Nan

I resubscribed for October, but wasnt happy with my box either. I did get 5 items plus the Tarte palette. The packaging was damaged, but, even worse, it had been used! Yuck! Also got a dark brown brow gel that I can’t use since I’m a blond, which is in my profile. They never replied to emails, so I cancelled.

Now they email me asking what they did wrong and wanting another chance. Lol! Nope! I don’t trust them.

Tasha Ayers

I was new to boxy and got glamglow insted of a dose palette I wanted so bad

Angela

The Dose lipsticks are $18 and the Becca highlighters are $38 it says we get one of those two products why!!?? They are clearly not of equal value!! Makes no sense! I have 3 or 4 of those lipsticks from boxycharm I want a Becca highlighter hopefully they can see they have sent the Dose lippie before and send me the Becca!

Alice

Kristin, I’m still waiting on an email reply, too. It’s been over a week. I was a new October subscriber and they didn’t send me a new subscriber gift, as promised. I did get a Tarte palette, but only received five items, not six. I did not get the eyeshadow palette (which was originally advertised for all boxes). I’m so angry over Boxycharm’s customer service….they have no customer service. I was hoping to get a reply so I can decide whether to stay as a subscriber. If they don’t honor my gift/send a reply email by the end of the month, I’m gone. They’re not going to keep me with this type of nonsense.

Melissa

Not to happy with what I’m seeing coming with Novembers box so far. The only things I’m remotely interested in are the makeup brushes and the dose of colors. That eyeshadow is hideous, and I do NOT want another highlighter. I don’t wear highlighters. From the last two boxes, I’m trying to sell things I don’t want on ebay. I said I don’t want highlighter in my list, so why was I sent it?

MJ

I’m actually enjoying boxy a lot more than last month’s and this month’s Ipsy GBP. Next month doesn’t look great either. With boxy, I tend to get at least one high value item. With GBP I keep getting awful collabs, low-end drugstore quality products, etc.

Denise Atkinson

As long as I get my pick of the juice beauty eye gel that’s about all I want and it will make the price of the box. I don’t want the palette (if I get it that is 😏) so anyone that wants it I’ll trade for about anything other than highlighter lol

Crystal Farmer

Supposedly everyone will get that awful palette, at least in the base box. However they said everyone would get a Dose of Colors palette and that ended up not being true so we shall see.

Mary Tullila

Oh god not another ugly hideous pallete ! I dont think I turned into a clown.

Stephanie Butler

It really is disappointing. The last 3 months have been like that for me. This last month I saw everyone getting the Paula’s coffee bha and I got one drug store priced sheet mask. So a one use product vs a month…. I’m waiting to see about premium but I’m definitely ready to unsubscribe. 😔

Denise Atkinson

If they would only make the variants equal, that would solve some of the issues, but the discrepancy in them is ridiculous

Rachel L Sharp

I totally agree. That’s why I haven’t subscribed yet! There’s usually only 1 or 2 things I’m remotely interested in and I wouldn’t use the other things. I know that if I subscribe I wouldn’t get the item I wanted and would end up with the cheaper item. If there’s something I’m dying to have I go on Facebook to the destash groups and just buy it.

Patty Bledsoe

If I sign up now Will I get the Too Faced Pallete,I don,t have it.

Angela

I get 2 Boxycharm boxes and I received variations 6 and 40!!!

Alexandra

No you will receive on of two tart face pallets

Mona

I dont care for this box at all, BUT forced to get it in order to qualify for the premium box.

Shaunna

Liz there are full spoilers on Twitter….

The Natasha Denona Bloom Blush and Glow
Dragun Beauty Dragunfire Skin Perfecting Potion
BECCA cosmetics Glow Gloss in Champagne Creme
QMS Cosmetics Intensive Eye Cream
Kopari Beauty Coconut Rose Toner
Boxycharm brand 5 Piece Brush Set

Christa H

Yes! I also saw this on YouTube as well.

MSA

Thanks! Those are for the November Premium Box, not the regular Boxycharm Box. You can check them out here – https://www.mysubscriptionaddiction.com/2019/10/boxycharm-premium-nov-2019-full-spoilers.html

Eastof18

They posted a full pic of spoilers on thier ig yesterday….that becca lip gloss and kopari spray are 2 more

MSA

Thanks! Those will be included in the November Premium Box – you can check that out here – https://www.mysubscriptionaddiction.com/2019/10/boxycharm-premium-nov-2019-full-spoilers.html

Deloris Warren- Preast

Hi boxy charm, I’m wondering if i gets my box this month? I’ve didn’t get my October one, because it’s getting lost I thought I should get new one plus this month.

Redhed36

These do not excite me, but to be fair I am on product overload.

Tiffany Schmidt

Loving these spoilers! Hopefully I make it off the premium waitlist so I get the farsali mist

NikitaMarie

That’s what I’m hoping for, too!!

Stephanie

What is wrong with this company? Customer service doesn’t actually read your emails and instead sends some random form response that doesn’t address your issue.

Corresponding with them is truly a lesson in the absurd.

After a week I receive two responses both of which have nothing to do with me and now their inbox is full and I have to start this cat and mouse game all over.

Good news: if you email them to confirm your November choice (Since you never received a confirmation email of course) they will apologize profusely and offer you a concession since you missed the customization window so now you’ll be able to select from two products which are definitely not the products you selected from during the customization you already performed and not the products you care about and even if you wanted to take them up on this choice their mailbox is now full.

After a week and responses from two different customer service reps I still have no confirmation of my November choice.

Why doesn’t MSA address these issues? Negligent customer service and advertising fraud and yet crickets. They are quick to place warnings on smaller subs such as Oui Please when their readers have experienced issues. Why doesn’t Boxycharm have to meet the same standards I wonder. I did see that MSA has changed their wording to “May receive” vs “will receive” on these spoiler posts. I’d much prefer MSA take responsibility and have some integrity by addressing that issue directly with us readers who generate the blog’s income and deserve not to be defrauded. That would be better than quietly changing your language a year later because people started speaking out. Your readers have been posting for a really long time about BoxyCharm’s deception and you, MSA, have it signed, sealed and delivered.

Cindy M

Most unfortunate circumstance…. I like the items presented this month but such customer service as described…. I don’t have the patience for, it’s not worth it for a $25 dollar box (though I could justify it with some items I would use in terms of cost) but a clash of principles will get me wound up cause I know myself well enough that way….Though I may like to try these items I do have a lot in my stash I have not tried or used up yet. Basically still not sure still thinking about maybe as I like this months products (except for highlighter, have plenty)

Jennifer S.

@Stephanie, what were the two items they let you choose between??

Stephanie

Hey @Jennifer S.,

They offered a choice between the dose of colors lip product and the Becca highlighter. I don’t really have a preference so I didn’t follow through but those were the choices!

Toni

I’ve tired emailing them and it’s full. I’m luxy and they but me back on waiting list, they have me in the waiting list for the premium, but it’s $35. All my add ons or gone and my points. But I can’t email them. I’m so mad. I put messages on there post but they don’t even reposnd to that.

Nina

To be fair your experience is not everyone’s experience. I’ve actually had a very pleasant exchange with BoxyCharm CS and they resolved my issue quickly. I don’t think it’s really fair to place blame on MSA at all.

Lisa

It isn’t everybody’s experience, you’re correct. But “To be fair,” it IS a LOT of people’s issue! All you have to do is read through the comments on the blogs here and the comments all over Boxycharm social media sites to see that there are MAJOR issues with the company! False advertising definitely being one. Which is also very illegal! And the fact that MSA knows about this yet still gives Boxycharm glowing reviews. And they don’t even mention it in their blog posts that MANY, MANY, MANY customers are not happy for good reason. And that’s not cool. As the op stated, the readers are whom generates the income for this site. The readers generate the views that get the site the boxes for free to review. All while they aren’t even addressing the issues on this site. And some people feel like it is the responsibility of Liz or the other writers to actually put some sort of disclaimer in the blog posts regarding the issues. Like “while we here at msa are happy with our box, we feel the need to address the several serious issues others have with the company.” Or “While this post is to show sneak peeks, we feel it is necessary to inform our readers that Boxycharm has been involved in false advertising, misleading consumers, not being fair with the 80 variations each month, ignoring customers, and they have a record of said practices with BBB.” Something, anything along those lines would be the right thing to do on this site. But then again, they may not get FREE boxes anymore and maybe that is what they are worried about. And its wrong.

Stephanie

Of course everyone doesn’t have the same experience. That’s more than obvious. It’s also obvious from comments here and on social media that many more people do than don’t. The issues people are complaining about are serious, it’s not just boo hoo I didn’t receive the color of lippie I wanted. Its about trusting a company with your data when it can’t even accept emails at this time bc Its mailbox is full. It’s people ordering and never receiving anything. Advertising fraud. The list goes on. I mean, come on, if you contacted your credit card and told them you couldn’t even get an email into a company’s mailbox and there was no other way to contact them they would 100 percent file a chargeback or future stop charges. MSA is definitely responsible for promoting false advertising and imo their loyalty should be with their readers not their biggest sources of sponsorship. If you don’t want to “blame” MSA you are part of the problem, here and elsewhere.

AB

agree. I have had nothing but good experiences with their CS. They even gave me a free pallet after i forgot to use the promo code. I think its how you approach service that shows what you get back. If you come in hard you will not get good service. just saying..you attract bees with honey. 😉 and its certainly not MSA fault. good grief. this page has become a drama channel.

DG

As much as I love and appreciate MSA, which is LOTS considering I spend more online time here than every other site combined, I have to agree with Stephanie on this. MSA readers have long been posting very negative experiences with shipping, false advertising/bait & switch tactics, other misleading information (including Yosef personally breaking his word and engaging in unfair business practices), and most of all their poor and unbelievably ineffective customer service. The last issue in particular simply cannot be blown off as a matter of opinion or as an uncommon occurrence.

I’ve seen warnings on other box posts when there’s only been a history of shipping issues or customer service alone. And these box posts continue to include the warning sometimes a year or more after the company has fixed the issue. I understand Boxy is a HUGE name in the sub box world and therefore why MSA doesn’t want to get on their bad side. There’s a lot of competition among various websites/social media sites to be the first and most informative place for the latest Boxy news/updates. But to maintain integrity and any semblance of impartiality, your readers must always come first. And having the distinction of being one of the few sources of Boxy info that doesn’t seem to be in their pocket would be something to be proud of.

I think everyone is well aware that Boxy provides a great way to build your makeup and other beauty collections at a very reasonable price. A certain level of loyalty and a willingness to actively promote them and encourage your readers to subscribe is perfectly reasonable. And I understand many complaints against them may be considered petty or unfair or even untrue in some cases. But there have been way too many legitimate issues reported here by so many of your loyal readers. If any ONE of these long-term major problems was being reported by such a high “number of readers” concerning any other subscription box (with the other possible exception being Ipsy) a warning would’ve started accompanying their posts for quite some time now. Adding a few words of caution to all Boxy posts is long overdue. As strongly as I feel about Boxy’s many flaws, I still subscribe to multiple subscriptions and spend additional money on their sales and add-ons. I’m confident that adding a warning isn’t going to stop most people from taking advantage of the great deals Boxy offers.

MSA

Hi DG,

We want you to know that we hear you and we are working on improving clarity around BoxyCharm issues. We always strive to be transparent and use all the information BoxyCharm has provided when we post spoilers or deals. Moving forward, we will be sure to clarify that there are a lot of variation possibilities outside of what they’ve shared and include warnings for the issues people have experienced.

Alice

Exactly. I’m still waiting (six days and counting) for a reply to my email regarding Boxycharm not sending the new subscriber gift for October. I am well beyond disappointed. It’s pushing angry now. They’ve already charged my card for November add on, so I’m afraid to cancel entirely for November in fear I’ll lose that money as well if they don’t send the product I purchased. Any advice? What else can we do if we’ve been scammed by Boxycharm?

Liz Cadman

Hi Stephanie,

I have reached out to Boxycharm about this recent issue and I am waiting for a response to share and take action on. Sorry I don’t have an update yet.

Nan

Did you ever get a response from them?

Stephanie

Thank you Liz! I’m so happy to hear that MSA has responded to our issue with misleading spoilers. It says a lot about the integrity of you and the MSA team and I really appreciate that you responded to all of us directly here in the comments when you could have just ignored our criticisms or probably even removed our comments from the site. I look forward to the clarity of future Boxycharm announcements and spoilers. Bravo MSA!!!! 👏 👏 👏

Stephanie

Thank you Liz

Heather

I want to sign up for the Natasha Denona, but it seems like there’s no way to do that. Guess I will just keep ignoring Boxy then. :/

Nan

Does anyone know anything about the October add-ons? I was charged for them right away, but nothing since. Do they always take this long to ship? Do they send an email shipping notice?

Dot

Yeah I got one of my add ons out of my 4 I purchased , I’m a little confused there .. I payed and was charged , I’d expect it come and not in single items at various times … I don’t like that :/

Tiffany Schmidt

They already shipped out my November add on, it’s the Juice Beauty eye product. That surprised me the other day when I got the email. Its arriving on Monday so I’m excited for that just wasnt expecting my November add on so soon

Nan

Thanks for the help! I think I’m gonna cancel. Just hoping it doesn’t cause an issue with the add-ons. Fingers crossed lol.

Kristi

My October add on arrived a week after my box if that helps.

Beth S

My add-ons were shipped on the 15th finally! They did send me tracking info.

Jamey

I just today got my September add ons..so they will come, just takes a bit 🙂

Z

I’m guessing since it’s an ‘add-on’ it ships with your next box. I ordered stuff too and haven’t heard…this was the first add-on sale they had, there will one very month

Alice

I’ve already been billed for November add on. I cancelled subscription. Hope I will still get my item.

Jb

When the first October spoilers came out they said the box will include the DOC palette, the smash box eyeliner OR Paula’s choice, etc. and after the Tarte promo I ended up getting just one item of those first spoilers. What good are spoilers if there are going to be 40something variations?

Dani G.

That’s not at all uncommon with Boxycharm. The operative word is “or” so they’re only promising one of three products. But from what I understand from reading comments here on MSA, some subscribers received NONE of the three items. Boxycharm is and probably always will be incredibly frustrating and disappointing to deal with. Most people including myself continue to tolerate the often unfair and deceptive treatment because despite all their sins they still offer great deals on beauty products that are hard to find elsewhere. My best advice is to never allow yourself to get too excited over any particular spoiler, even if it appears/sounds like it’s something every person is guaranteed to receive. Be prepared to sometimes be unpleasantly surprised by the never-seen-before contents of your boxes. Make sure you are getting enough products to make the subscription worth the cost for you personally. Try to be content with the few items you actually get to choose, the occasional pleasant surprises you get, and the add-ons and pop-up shop deals which are usually fantastic, but only if you’re able to shop very soon after the sales start. Basically you just have to weigh the pros and cons and decide whether or not to stay subscribed accordingly.

Punkykiki

“Or” is not the operative word. “Will include or may include” or “everyone will receive” are the operative words. Read carefully. “The box” does not mean the box you will receive. “The box” is the box going out for a certain month. You are NOT guaranteed to receive ANY of the spoilers unless it is explicitly stated that everyone will receive a specified item. Just for fun, I went back and pulled up all the spoilers for October. The first had the DOC palettes and said “will include.” However, the next few spoilers said “every subscriber will receive a DOC palette or a Tarte palette. If you were a new subscriber, you likely got the Tarte palette and regular subs got the DOC. So the only thing guaranteed was getting one of the two palettes and one of the choice items. No other spoiler was guaranteed. I do think it was sneaky and misleading to use the new subscriber item (Tarte) in place of the spoiler palette (DOC), but it wasn’t fraudulent advertising. It was also shady to include the three “will include liner or brow gel or liquid exfoliant”….there was no guarantee there either. The only people who have a case are the subscribers who did not receive a DOC palette or a Tarte palette and one of the two choice products that were guaranteed. Being deceptive or misleading is bad, but it is not fraudulent. They count on subscribers not knowing how to read the language….the spoilers get people to subscribe thinking they will get all of these great items. Very poor business model if you’re in it for the long haul.
P.S. Please forgive these multiple posts on the same subject. I’m really just trying to help.

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