BoxyCharm October 2019 Customization Open Now + Subscription Updates

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October BoxyCharm customization starts now and we have information on the subscription updates.

BoxyCharm will increase to $25 on November 1st. Lock in the $21 per month price by signing up for a pre-paid subscription before 9/30.

Here are the products you can choose between for the October BoxyCharm:

  • Iconic London 1 Prep-Set-Glow Spray in Original or Glow
  • Touch in Sol Pretty Filter Glassy Skin Balm
  • Let BoxyCharm choose for you!

Which one are you picking?

We also have a spoiler for the October 2019 BoxyCharm box thanks to boxypreview and Yosef!

The October box will include:

Dose of Colors Eyeshadow Palette – $32

What do you think of the October spoiler? Which palette do you want?

BoxyCharm also announced updated to the subscription:

Customization – NEW! Starting this November, test complexion swatches for products better matched to your skin tone.

Choice – NEW! BoxyCharm subscribers select 1 item in their box every month. BoxyLuxe subscribers select 1-3 items for their BoxyLuxe every 3 months.

Add-Ons – NEW! Add more beauty products at member-exclusive prices with free shipping every month.

BoxyPopUp – MORE beauty and lifestyle product deals at up to 80% off will NOW be available every quarter, with the next one in November.

Value – The BoxyCharm box will NOW be valued at over $125 (up from $100) every month starting this November.

To deliver this ever-improving member experience, we’re updating the BoxyCharm price to $25 per month starting November 1, 2019. The BoxyLuxe price of $49.99 every 3 months remains the same.

To lock-in your BoxyCharm box for $21 per month for a limited time, sign-up to a prepaid subscription before Monday, September 30, 2019 11:59pm EST.

Click here and use coupon code GETMYBECCA to get a free full-sized Becca Hydra-Mist Set & Refresh Powder with your first BoxyCharm box!

Full Details:Available to new subscribers or those who cancelled before August 1, 2019. Valid for the month of September, or while supplies last.

(If you aren’t familiar Boxycharm is a beauty + makeup subscription box that sends 5 full-size items each month for $21. It was voted the #1 Makeup Subscription Box by MSA readers, and won places in many categories in the 2019 Subscription Box Awards!)

If you haven’t signed up for this box yet, it is $21 a month. Click here to sign up. Check out my reviews of Boxycharm boxes, our posts of Boxycharm Spoilers to learn more.

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Written by MSA


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Posted in Boxycharm Spoilers, Subscription Box Spoilers| Tags: boxycharm | 132 comments


  1. I never got to choose… did they send out the email already? they suck! they want us to pay more for have the customization and then half of us get a notification and the rest of us don’t. That is some BS! I am not happy to have to pay for something other companies are doing for free!! their CS department sucks even more…

    • They didn’t send a customization email as far as I know. They sent an email on Monday which mentioned (in one of the last paragraphs) that you could customize the box right then. If you got the “The BIGGEST announcement we have ever made!” email, that was it. It mentioned multiple times that you could customize, but it didn’t say that customization was already open until the last section.

      Then from there you were supposed to log into your account and hunt down where to choose. Took me about 10 minutes to search through the site. I can’t find it anymore possibly because I already chose my product, but the choice link was on the left hand side under “the Box” I think. They may have closed it. So I think at least most people got the email, but they didn’t see the tiny part that said that choice was already open.

    • I got the email as soon as it was sent and went to choose and… nothing. Didn’t get to choose! Ugh!

    • I didn’t get to choose last time and even though I got to choose this time, I wish that we could’ve chOse one of the pallets. I see that Alot of ppl are saying the same thing. I don’t want it to seem like I’m always complaining BUT🙃 in this day and age of computers it shouldn’t be that hard to go by our beauty quiz. Boxycharm is great with the price and our products but ALOT more ppl would become a charmer if we could pick our colours

  2. I knew there would be a problem. After the unacceptable way they handled the start of BoxyLuxe, I don’t trust BoxyCharm to act in a professional manner and I am seeing my lack of trust proven valid. I received the email four days ago and have never been able to make any choices. I have two accounts and wasn’t able to in either. This might be the final straw for me. I’m sick of their double standards. …yes, at the very least I’m going to cancel my second account. Depending on how good all the Ipsy upgrades are, I may cancel them both. I don’t need this crap in my life. BoxyCharm knows how to suck the fun out what is supposed to be something I do to relax.

  3. Has anyone been able to figure out the add ons yet? I thought they were supposed to be able to be started
    Today. I’ve looked for the shop button in the menu and can’t find it. Any update would be appreciated….

    • Add-ons don’t start til the 24th. The email they sent Monday says “Choice for October’s box opens TODAY, and September Add-Ons start Tuesday, September 24, 2019.” Looked all over their site and couldn’t find a date listed before I remembered I kept that email.

      • Thanks for the info! I must have just got it confused… 👍

    • Add on’s just posted

  4. I choose TIS 🙂 glad we can at least pick one product, don’t use eyeshadow palettes b/c I can’t due to medical reasons, however great gift for Christmas or I donate to homeless shelters all my unused make up I will not utilize. So even without eyeshadow palette still their boxes are a great value. Did anyone choose a subscription 6 or 12 months to stay at $21.00 a box or did anyone choose to upgrade ?

  5. I was thinking they could at least let us choose ‘warm’ or ‘cool’ shades. That would give us a greater chance of getting one that works for us.

  6. I cannot find the Choice option anywhere on the website! Not on the top right side, not in the menu bar, no where. Is this happening to anyone else? Thanks

    • This is happening to me I can’t find it anywhere. I saw it a few days ago but when I clicked on it, it said it wasn’t opened yet. Now, I cant find it anywhere.

    • It was for only 24 hrs and I think I chose on the 16 th or 18th

    • Happened to me too. I emailed them and they took my choice by email – try that!

  7. Does boxycharm allow you to skip a month or few ?

    I see people saying that they’ll skip , but I thought you had to cancel and resub

    Please clarify ?

    Thank you

    • I think you need to cancel and resub.

      • Thanks

  8. I’m going to signup just to get a bunch of pallets what I don’t use will make amazing Christmas gifts.

  9. I so agree with so many diffrent palette choices, and so many charmers that are above excited for these, they should of let us pick which one…sure I will get one that I will not use and that will be a big bummer. I want the sassy sienna, blushing berries, or the snow angels. At least I want 3 instead of just one…It gives me a better chance…So do NOT want the basic browns, and have so many mauves already. Maybe they are going to use our beauty profile, like our eye color to help choose a palette..Good luck and hope everyone gets a palette they will use

    • That was always my problem with Boxy.

      If there was a variety of colors, I was always guaranteed something I couldn’t wear.

    • I want the snow angels or the marvelous muscles 😍 I wouldn’t use any of the other ones.

      • Marvelous muscles hehe

  10. I would much rather chose which eyeshadow palette we get. Because everyone has different skin tones and some colors do not look good on certain people. But still very happy about getting a Dose of colors mini palette.

  11. I have old lady skin (65 years old) so I need all the moisture I can get.

    I can’t wait to see which palette I receive.

  12. Where is the option for customization? I can’t find it on their website.

    • Go to website
      Sign in
      Upper right hand corner of page should be option to choose
      That’s how I did it
      Hope that helps
      If not email them asap

    • It was sent to your email

    • I had to email and got different choices and they said it was a “confusion” – are not all members part of the options. They didnt explain. I’m disappointed. Especially since eyeliners and efoliators are rated low in my profile (my skin shifted back to normal and I dont wanna mess with it) while face makeup are rated way up high. I would love to try that glass skin product.

      • Really, that is odd?! What choices did they give you??

        • Eyeliner vs exfoliator. I have exfoliator unboxed and eyeliner tagged as rarely receive.

  13. I am wondering why they state that you need to sub by Sept 30 to lock in $21 per month price, if the price isn’t going up until Nov 1st?
    “To lock-in your BoxyCharm box for $21 per month for a limited time, sign-up to a prepaid subscription before Monday, September 30, 2019 11:59pm EST.”
    I am skipping Sept Boxycharm but might re-sub in October and pre pay for a few months to get the lower rate locked in. I am just confused why they are saying to do it by Sept 30.

    • Why does it matter?

    • I have to subscribe to try 21like prepay the 21 upfront?

  14. While I appreciate everything the companies do to improve and evolve the product, aren’t customization and choice gimmicks? The algorythm picks five items for you, they post the five items as your ‘choices’. You pick one, the other four stay the same and you get the same set you would have without going through the ‘picking’. Again, nothing wrong with it.

  15. Did anyone receive a confirmation email for their choice? I never got one.

    • You have to go on their website , and upper right hand corner of their page is option to choose which one of the two you want – hope this helps

    • I picked my choice yesterday. And I received a confirmation today!

    • Got mine today Tuesday

    • I picked my item yesterday (9/16) and I got my confirmation email today (a day later, 9/17).

      • Same,I chose on 9/16 and received confirmation email on 9/17

  16. I’ll just see wait and see what’s in my box. Over the next few months, I may receive a few extra things that I may not use, but will make great gifts.

    • I am currently interested in subscribing for this. Thinking of getting the annual subscription. If I understand it correctly, if I sign up in October I should still be able to get the $21/month right?

  17. CS is super important to me in every aspect of my life even when it comes to beauty subs , and I must say after writing an extensive note that took time on my day off regarding how poorly Boxy does not follow our profiles , or reviews on products to create more of a personalized box . Their answer was vague and pretty much seemed like well you cancelled boxyluxe so your regular boxy was chosen at random that pretty much summed up their response back to me . Their CS has always been poor , but this response is unacceptable😡
    They said staring next month you can pick one item .. yeah out of two lame ones .

    It’s time too go , boxy must go because they never follow profiles , or look at what we rate 1-11, I seem to never get what I want even though always updating beauty quiz and reviewing products .

    Only bloggers and influensters get best boxes 🤔

    Cancelling boxy today do many reason long over due , but their CS is awful and that says so much about a company . My money spends anywhere ! And I even say this at a store if I receive poor CS , boxy is no different .


  18. I actually cancelled after seeing the customization choices. I’m almost guaranteed to get a palette I won’t use because I prefer more natural makeup and neither of the choice options really interest me. I am glad to have SOME opportunity to choose though and will keep watching the spoilers so I can jump back in when the box is more to my taste.

  19. Finally customizations! This month I got brow pencil (never use brow products) and eyeliner instead of the lipstick and I looove lipsticks. I also got eyeshadow pallet (fourth since April) I was really hoping I will get too faced or tarte face pallets instead. And another eyeshadow pallet is coming in October so 5 eyeshadow pallets in 7 months for me.

  20. well boxycharm going up…so glad I cancelled this month…because ipsy is much better…products and picking out my products from my profile..i know they use…I got nothing from what I wanted from boxycharm…there just trying to be like ipsy…well it want work boxy…

    • It’s going up $4. Now if you want the premium box it will be $35. Where else can you go and get almost $100-$400 worth of makeup for $25-$50 worth of products. I get so tired of people getting upset because they are getting a damn good deal. You can always sale what you don’t like. On Facebook, Mercari and all kinds of other places. I make a lot of money selling products I don’t need

      • i agree I sell what I don’t like or I re-gift to fam and friends 🙂 I think boxy is the best sub out there…. they have super high end products which I LOVEEE

  21. I think the Ipsy and BoxyCharm competition is exactly like iPhone and Android; one company does something, and then the other implements pretty much the exact same thing. Instead of just doing exactly what Ipsy is doing, BoxyCharm should have innovated in a different direction like outcompeting Ipsy’s pretty garbage shipping… I’m not their development team, but it just feels like a game of chase and catch up.

    • LOL!!!! the shipping from ipsy does give me anxiety low key… lol they take FOREVERRRR

  22. I belong to a great group online where you can buy, sell, or trade all your Boxy stuff.. So if you don’t get the pallete you want, you can jst go on their and trade with someone.

    • What’s this website called? I have sooo many pallets I need to trade!

      • There is a swap site on this website.

      • its called boxycharm buy sell trade on facebook 🙂

        • I try to trade my unwanted brand new items on that page and get completely ignored. It kinda sucks. There are just too many people subscribed to it.

    • Where

  23. There is one thing I would like Boxy Charm to change. The profile you fill out. I went in to look at it and I wanted to select both Neutrals and Plums for the eye shadow colors and you can only make one selection. The only other choice is Wild Card which means you could get any of the bad pallets with the bright colors the teens like. I think it should let you make two or more selections in this category. On the pallet they are offering this time I would like either the neutral one or the mauves, but I don’t want to pick wild card because I think I would get that exotic one at the top with all of those bright colors that most people don’t want.

  24. Meh.

    Think I’m getting burned out on beauty boxes. They all churn out the same stuff and I’ve already got 2 of the Tarte palettes and just got a third I the Sept box. It’s also getting overly time consuming to sort out the options and I just don’t care that much to do it. I’m also not going to stalk my email to look for “customize now” reminders…and then end up with the least desirable because I have better things to do.

    Time to cancel for me.

  25. So is the box going to be flat 25 or 25 plus your state taxes…? Because then the box is practically 30 bucks

    • Try being Canadian! $25 USD plus another $5 shipping . It’s gonna be $42 🙁

      And boxyluxe really hurt. Almost $75

    • Like anything else you buy, state taxes are added on to the price.

    • Yeah it will have state tax tacked on

  26. Just an fyi but I was sent a jar of the balm by another company to try and it is extremely thick and greasy. Definitely not a good face cream unless your skin is bone dry.

    • Thanks for your comment. I had assumed it was a primer from the filter in the name.

      • I suppose you can use it as a primer but it was just too greasy for me to get any use out of.

    • Crap that’s what I picked because I already have the shade of iconic spray that I like guess I’ll be swapping it here also if you put that your eyes are green you’ll be more likely to get the mauve palette I guess there’s a color wheel on the best color eyeshadow for your color eyes

      • blah, I have blue eyes, guess that means I will be getting browns if they use a color wheel, which I have so many of lol

  27. If I sign up before the 30th to lock in the prepaid price, will they send me the Sept box or start with October? Not interested in getting the September box.

    • You’ll get a variation of the September box.

  28. I really hope they improve on customization. I ordered 2 boxyluxe hoping to get the tarte clay palette and spent over $100 to get the same exact items and not the palette I wanted. The violet Voss one was atrocious.
    I’ll wait to try out the premiere since I already canceled out of annoyance. These choices aren’t reeling me in either. Excited to try Ipsy ultimate though 🙂

    • I agree. Only getting to choose from two items is not what I expected. Ipsy Plus doesn’t offer every product of the month to choose from but at least you can choose between more than two. Neither of these options appeal to me at all. I’m so tired of all the glowy/glassy/etc products. All they do for me is call attention to my pores. I just read in a popular magazine that this trend was out for Fall. Yes! Someone needs to update the beauty box companies.

  29. Right?! Lol that probably is why. I would choose mauve but any is fine except for the browny neutrals ,I just have too much of those.

  30. Is the add one available? I don’t see them

    • It seems like only the sample pick/choice went live today. I wonder if they’ll have box reveals like Ipsy does then allow people to do add-ons then. It makes sense to let people know what they’ll be receiving in their boxes so they know whether or not to add on certain products.

      • They are going to start in October with add on items if you watched boxycharms youtube video

    • My email said that they will be available on the 24th. I just don’t know the time.

  31. I’m excited ! Kind of nervous about the palette but I’ll just gift it to someone for Christmas if I don’t get one I like. I chose the iconic London spray!! I figured I can buy TIS cream off of someone from a boxy group I’m in if they don’t want it 🙂 ❤️

  32. I think it’s fantastic that they have made these changes and are leaning into more customization. I like the lifestyle products too. By introducing the premiere box the people that don’t want the lifestyle items can switch. Again, more options! And still people complain. Blows my mind. The quality of items is really impressive and you can always gift away what you can’t use. If you don’t like the way a subscription box works….just go shopping and buy what you like!

    • I couldnt agree more….If you do not like it then dont sub to it…The value is so very worth it. Even If its just one item used than perfect as im sure the one item Is about the price of the box. The box also leans on items that one wouldnt eye in a store and absoutly loves !! Everyone is going to complain no matter what !!

  33. If I sign up now, do I get September box or October box with customization? Thank you.

    • Hi Kay! According to the information on their site, once you subscribe you will be billed for your first box. Your first box will be a variation of the current month’s box as long as you subscribe by 11:59 PM EST by the last day of that month. You may want to check out more information here: BoxyCharm Box Contents

    • More eyeshadow palettes? Jeepers. How many can a person use.

      • I know right – so blah!! So so sick of eyeshadow palettes 🙄🙄

        • I collect shadow palettes…they are my favorite..I have about 58 *) more please

          • I agree!! Eyeshadow pallettes and makeup up brushes every month…good brand ones and in thrilled

      • On one hand I agree but I’ve also seen a pretty substantial subset of charmers feel ripped off when they don’t get a palette in their box.

      • I didnt get an email to customize for october. How do you customize?

        • Go into your account, and at the top you’ll see a “choose” option:)

  34. Like everyone else, I picked the Touch In Sol cream. I have liked every product I’ve tried from them, although I would have been fine with either.

    • I dont like “pop up sales” I’d rather know well enough ahead of time to save up some money to be able to really splurge on things.

      I am super excited for the dose of colors pallette..I’ve wanted to try them for a while and kicking myself not getting the freiencation while it was on sale….I’ve seen a lit of people declutter these pallettes, but I LOVE eyeshadow pallettes and love to play around with them.

      I dont like the whole lifetime thing boxy is trying to go in…..there is fab fit fun and too many other boxes out there like that….sad thing is you have people saying “oh too many eyeshadow pallettes” yet there is only so much makeup you can try/send….I really think boxy should keep this about makeup and one high end skincare item or whatever vs lifestyle and let others go to fab fit fun or whatever and do other boxes.

      • On one hand I agree but I’ve also seen a pretty substantial subset of charmers feel ripped off when they don’t get a palette in their box.

      • Bad news. I have both the friendcation (bought before the sale – meh but it’s easily in my top 5 and I have over 100 palettes. Unfortunately I also have dose of colours marvellous mauves and it’s not the same formula. I never use it. It’s dusty and just, not very good.

        • Interesting….I’ll have to get the friendication one when it goes on sale again….I’ll have to keep my eyes open.

  35. I chose the Touch in SOL, love their products. I agree, wish they had let us choose the DOS, but I feel like its because they probably only got so much of each..which translates to I want the Mauve, along with everyone else, but means I will get all the poo poo shades! HAHA, oh well, it will go up on trade or sell. Bring on some more spoilers!

    • Poo poo! When 128 of this palette variant are listed in the swaps, I sure hope someone makes a Poo poo palette listing.

    • Yup that’s me! I want the mauves, but will get poo poo 😭😭😭😭

  36. Liz??? Are my comments being blocked for any reason? I didn’t think I was violating any rules.

    • Hi Rosemary! You aren’t blocked from commenting. Comments can go into a pending state for a variety of reasons and just need to be approved. You should see all your comments now. Thanks!

      • Thank you! Every now and again this happens. I try to be compliant with the commenting rules, so I was just wondering if I’d made some type of wording error.

  37. I’m not sure why, but my comments are being blocked. My question was, “Is this the only customization for this box?”. I don’t really need either at the moment, but I could use the “Angels” or “Mauves” palette.

  38. Here’s the dumbest question for today…Is this the only product that we get to customize? I hate to admit that I am not in the market for either, but I did select TIS because I really like everything from that brand.

    • Yes, only one customization for regular box.

  39. When you log in to the website, go to your account, and at the top right it will say CHOICE OPEN – click on that to select your choice.

    • Hey Liz! Am I being blocked from commenting for any reason? I don’t think I’ve violated any commenting rules.

  40. Nvm lol what a dope , I figured it out picked TIS

  41. Where is the link to choose ??
    Do we get to choose now and where ?
    Any help appreciated 🙂

  42. Where is the link to choose ??

    Do we get to choose now and where ?

    Any help appreciated 🙂

    • Go to your boxycharm profile and at the bottom left it says choice: which is wear you will get three options 1- Iconic glow and Go or 2- touch in sol body cream or 3- let boxy choose for you. Me personally I love that we finally get to pick something buttt I wish we could finally go by our beauty quiz and get the colors we choose because I have a drawer full of pink lipsticks and bright colors I don’t wear but hey at least we finally get to pick something. Good luck.

      • Thanks for your help Dee- dee 😁👍

  43. I’ve liked every Touch in Sol product I’ve ever tried so I opted for that. Summer is over, don’t really need a dewy glow this fall 🤷🏻‍♀️

  44. Why must it be two products that I probably will not be able to use due to combination/oily skin and a very humid environment. No more glowing needed, that’s certain.

    • Same! I super “glowy” already! I’d much rather have been able to choose the palette than between two products I’ll never use. Why aren’t there ever products for oily skin, just all kids of super hydrating, dewy finish, or glittery stuff? 😕

      • I completely agree. With our subtropical heat and humidity, we’re in constant glow…read: sweat!! -I’ve never wanted or needed any product for ‘dewy’ or ‘glow’. It cracks me up when I see folks oohing and aahing over the ‘look’! Shoot, that’s an environmental look, lol!!

  45. Oh kinda underwhelming with those two choices :/ and they always been horrible with customizing our profiles … so yeah not to
    Hopeful don’t think I’ll upgrade until I see more spoilers I’m being killed with eyeshadow palettes I can’t use , I’d like a face palette , but didn’t get one last month wanted the Tarte clay and I got VV (sighs )

  46. I chose the Skin balm. I love the cream already. And packaging always gets me!😊

  47. I picked the Iconic London spray since it is vegan, but neither one of these is very exciting to me. I would have preferred to pick my Dose of Colors palette (I would have picked the one with the pretty blue). Still, it is nice to have a choice. I hope they will eventually start using our profiles.

    • Did they send you an email to customize? I haven’t gotten mine.

      • No, you just go to your account and can customize there.

        • I can’t find how to customize my pick for boxycharm. There is no choice on my account page

          • I believe it was only open to active charmers because I signed up after everyone picked and wasn’t able to customize my box either. Guess it was for people who were already signed up before that went out and maybe for only 24hrs.

    • IKR. Why didn’t they let us choose our pallete?

    • Same! Absolutely everything you said is how I feel,I also picked the spray because for me it was better than more face cream.

  48. I really wished we could have picked our palette instead. There’s only 2 I really like (the one with the blue n the one with the orange) and 1 I’d be ok with (the mauvey purples), the rest I don’t really care for. It kinda makes me think they have a bunch of 1 palette (probably the bottom right one) and not many of the more popular ones.

  49. I agree….because…I love boxy…but I do not like glowy products lol

  50. I wish they would have let us pick the dose pallet color

    • I was just thinking the same thing! I would def pick the mauves!

      • Ha! This is probably why they’re not letting g use pick which palette because we’d all choose the same one or two options. The only ones I like are with the blue or mauve. 😂

      • I like the mauves and the lighter of the terra cotta palettes. I have blue eyes so corals, etc look best on my eyes. I don’t want a neutral palette.

        I just got the Urban Decay Naked Honey and I love it! Those shades work for me better than cool shades.

    • I so agree with so many diffrent palette choices, and so many charmers that are above excited for these, they should of let us pick which one…sure I will get one that I will not use and that will be a big bummer. I want the sassy sienna, blushing berries, or the snow angels. At least I want 3 instead of just one…It gives me a better chance…So do NOT want the basic browns, and have so many mauves already. Maybe they are going to use our beauty profile, like our eye color to help choose a palette..Good luck and hope everyone gets a palette they will use

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