FYI – BoxyCharm March 2019 Shipping Delay + Cover FX Palette Update
FYI – March 2019 BoxyCharm boxes are delayed:
BoxyCharm here! We are writing to you today with an update on your tracking email.
Because of reasons outside our control we experienced a slight delay with our boxes this month. We are doing everything in our power to get you your box as soon as possible. Stay on the lookout for your tracking email next week!
We hope that you love this month’s box as much as we do!
Thanks for being a Charmer!”
Your BoxyCharm Team
Check your email – some subscribers have received an email regarding the Cover FX Palette from the March box. Some subscribers will receive the incorrect shade:
I wanted to personally apologize for sending you a CoverFX palette that might not match the shade you selected on your beauty quiz. We had a data issue and identified a small group of Charmers who were affected. We believe that you are part of this group.
My number one priority is to provide the absolute best customer experience and this time I fell short.
To make it up to you, the team is depositing 4,500 Charms into your account in the next 72 hours to cover the retail value of the CoverFX palette. Typically, we would replace your item but we don’t have replacements available for this product. We just updated our Charm Room with some fantastic items we hope you will love and we will add even more items next week. The Charm Room will remain open until March 22, 2019 and then re-open on April 5, 2019 with a new assortment of products.
Again, I apologize for this mistake and promise to keep improving things in hopes that this does not happen again.
The March box has sold out. If you subscribe now, you will receive this new FOMO box as your first box. (Current subscribers will not receive this box – think of it as a Boxycharm Welcome Box.)
This variation of the Boxycharm FOMO Box will include:
- Too Faced Better Than Sex Mascara – Retail Value $24
- Tarte limited-edition Rainforest of the Sea ™ highlighting eyeshadow palette vol. III – Retail Value $36
- Tula Bright All Night – Energizing Sheet Mask (Set of 2) – Retail Value $24
- MODA Brush Powder and Soft Glow Kit – Retail Value $29.99 (currently on sale for $22.49)
- ORYZA BEAUTY Lipgloss (shade may vary) – Retail Value $14.99
What do you think of the full spoilers for the FOMO box?