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New Beauty Test Tube is a beauty and makeup subscription service. Every quarter, they send full size skincare, haircare, and makeup products. A quarterly subscription is $59/quarter or $200.60 for the entire year.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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Anybody else still waiting on shipping info of any kind for March?? I have emailed numerous times (at least 3) and each time they say by the end of week due to shortage of stock??? I ordered mid Feb.
I just got an email this morning with the title: We Haven’t Forgotten You! And it said that the March tube would be shipping out soon and will also include a bonus item for the inconvenience. That’s pretty nice.
That’s very nice… something tells me not to cancel even without spoilers… if I want my box to come early. March was my first and I really enjoyed but did want a spoiler or two before committing but I will stay subbed after reading this.
I’m also still waiting on shipping info. I thought it was bad that I ordered this on 3/7 and was still waiting to hear – but you’ve been waiting since mid-February! I’m so sorry. I hope we hear something good soon.
I’m still waiting on Shipping Info as well. Ordered right before they sold out. I’ve been assured, I will receive the box. They had to restock and would be shipping soon… This was early last week.
I got my first peak of this sub on Facebook, came here to get the 411 on it, and immediately subbed!! Sunday Riley is my HG, so any time I can get it in a box I’m happy! Everything else for March is just a plus and over the top extra lol!! Fortunately for me, one of my other boxes went under (Julep) so welcome to the fam Test Tube!!!
Got my box today…for those that got their box, did you get the normal insert explaining all of the products? I didn’t get one this time and I was pretty bummed. I like reading how people use it and getting additional info on the products.
Thanks! Mine must have been an anomaly….I have subscribed to this box for at 5 years and this is the 1st time I didn’t get the insert. lol. Glad New Beauty is still including them!
I received my shipment yesterday and already used the turmeric/cucumber peel mask and the AmorePacific crème last night, plus the hair oil and grande lip today. Very impressed by everything, especially the full Sunday Riley. This is by far my favorite beauty/skin care sub. I’ve cancelled everything else last year and am happy to stick with just this one bimonthly.
Hey Alison, If you are still experiencing this issue please send us an email and address it to Alyssa including your: FULL NAME & EMAIL ADDRESS linked to your account so we may further look into this issue.
CS has no effect on where your box is at once it’s in the carrier’s hands. I’ve seen a lot of comments about their poor CS, but I’ve had zero issues with them.
This is by far the best beauty box I have ever subscribed to. There are always full size products that far exceed the cost of the box alone, and they are high end products. The variety of products is great and I have gotten 2 tubes so far and I am beyond thrilled. Thank you #TestTubeBeauty, you far outshine the rest!
I just got my box a couple of days ago and LOVE it! I signed up for the Sunday Riley, which is great, but love everything in the box. The Grande Lips is beautiful, and the shower gel smells amazing.
I just got my box yesterday, and I was pleasantly surprised with the Grande Lips product! I’ve always gifted every Grande Lips product I’ve ever received, primarily because I’m not interested in lip plumpers, but also because the colors I’ve received have always appeared they’d be too bold on me, but this color looked beautiful, so I had to try it. Not only was the color beautiful, but its glossy finish was really nice too, and best of all… it didn’t have any tingling sensation that I’m so scared of from lip plumpers. Maybe it’s because I had just put some lip balm on, but at least now I know what I need to do to avoid feeling the tingles!
So, I got a 6 month/3 box subscription & now I have 3 boxes at my home all from Test Tube with different tracking numbers for each one and I gotta say II’m stuck at work, but I am SUPER curious. Did anyone else get multiple boxes?
So glad I came here to check this box out!!! I was one click away from subscribing!!! I am not willing to risk having to deal with bad customer service!! I was already a bit unhappy with the shipping cost, but the reviews y’all have posted on their customer service settles it. I’m walking away! Full size Sunday Riley or not!!
Has anyone had this billing issue with them? I bought the yearly sub (listed at 149) and was billed 194. I have contacted CS but am kind of dismayed that they would either mess it up like that or false advertise.
I am sorry for the confusion Elaine Lindsey-Paek although our Annual subscription is priced at $149.75+$44.75 shipping for a full year which also includes a savings of $38.90 plus one free tube
Does this box release spoilers before billing? Will I get a chance to see the next box and decide whether to renew or cancel? Is it easy to cancel? Debating on signing up.
Just got mine and WOW!!! Best skincare box ever. The Sunday Riley is a full size and $85.00 at Sephora. That is the item I am most excited about but have already tried the night cream and the colored lippie. I love them. I ordered a second box for my daughter but may go down to one next month. Are they a monthly or and every other box. I sure if the other boxes are this good, I will be a longtime subscriber.
Wow JennO, I am so sorry this issue has happened, please send us an email and address it to Alyssa including your: FULL NAME & EMAIL ADDRESS linked to your account so we may issue a replacement
The full size opens/closes by rotating the top whereas the travel size is a nonlocking pump. I imagine that is why a lid is necessary for the travel size. That’s my theory anyway
Getting a little concerned . . . existing customer, love this sub, but I cannot log into my account. My credit card was charged on Feb. 23, but I still don’t have a shipping e-mail. And I’m moving in a week – so I need to either confirm that the tube is on the way or change my shipping address . . . which I cannot do because I cannot log into my account. I e-mailed customer service and no response. What’s going on with these guys???
It would probably be a good idea to get on the website and do a live chat with them. I was able to get into my account that way and it was very quick. I received a shipping email a few days ago and my box arrived yesterday.
I tried the chat on the website, no response. Still no response to my e-mail, still can’t log into my account, still no shipping confirmation, despite my card having been charged on Feb. 23. And I’m moving in a week and I have no way of changing my shipping address, assuming my tube hasn’t shipped yet. Ugh.
Anybody know if there’s any coupon codes for first time subscribers? I really want this month’s but with that shipping that’s almost $40! Which I know is still a great deal and will still get but want to save some money if i can haha
I am super excited about the March tube. Just wondering what color the Grande Cosmetics GrandeLIPS Hydrating Lip Plumper Gloss in Sugar Plum is though, I can’t seem to find it online anywhere.
Hmmm good question, I couldn’t find it either. It could be that it’s a “subscription box exclusive.” I found other brands with a similar name and they are a deep purple. I hope this helps!
I just received my shipping email and I’m super excited!!! This is my first time getting a test tube and I can’t believe I didn’t do it sooner. The products in this one are amazing and I love love love the SR A+ serum! I have some now but I’m running low so this is perfect timing! 😊
I love new beauty test tube! Was having the same issues as many on here due to their system upgrade, but everything was resolved today! Relieved and super excited for the March tube 🥰
I have had the worst time with this subscription . It is a great product but man they have the WORST!!!! Web site and it never works or recognizes my sign in information. I had to change my banking cards and for the last month,,,,yes I said month tried to update my information. I have received 2 testtubes so far from this subscription and I just received an email saying they have no record of my subscription. I canceled beautyfix in favor of this one. I guess it is back to beautyfix. It is way more professionally run. I can sign in any time. And they are happy to take my Money. Sorry Testtube. I hate to go but you just didn’t do me right. Maybe you need to work out the kinks in your subscription,
I’m with you. I get these boxes for fun and to relax. Dealing with the issues I’ve been reading about negates the positives! No thanks!! No matter how great the box is, if they end up causing more stress, I don’t need it!! Thanks for sharing your experience!
I’m so sorry to hear that! We’d love for you to stay on as a valued TestTube subscriber. Please send us an email with details on your account so we can further get this resolved.
Sounds like it’s your loss in the long run. Their site will be fixed and the issues over and awesome Test Tubes coming. A little aggravation is a small price to pay for the value you get in these tubes.
I disagree 100%!! A little aggravation isn’t what I’m reading people are going through with this box!! I was about to subscribe, but after reading about all these issues? No thanks!
Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.