BoxyLuxe September 2018 FULL SPOILERS!

I got the Boxyluxe box but don’t understand why the butter eyeliner or primer variation that was included in the regular box wasn’t part of the luxe box. I feel cheated. Wasn’t the luxe box supposed to include everything that was in the regular box?

So something to piss off people on the waitlist, at least it pissed me off. There are people on YouTube not only bragging about receiving multiple boxes, but there are people who are admitting to only getting the box to sell the items for profit. Now that just pisses me off more.

My Boxyluxe showed up quite unexpectedly today but it’s missing the Tarte Chisel palette.

Has anyone received their boxyluxe or an email saying it’s been shipped? I received a spoiler email, but I really just want my box already lol

This was really frustrating. It’s not a one-off, so they should have been better able to handle this. Had they had enough so that all their loyal subscribers who wanted to upgrade (a perfectly reasonable goal) could, they wouldn’t have had to have this competitive feeding frenzy that crashed their site. I tried for about 7 hours until I got waitlisted. Before that, I only got the green screen.

A better way to do this upgrade would be to email the first x amount of people who signed up for the waitlist, and give them a 12-24 hour window to respond, then however many they didn’t get, open that up to the next group. Site wouldn’t have crashed and people would have felt better about it, even if they couldn’t get it.

So I was running into the same Gateway error that everyone else was getting until I turned off my wifi and ran on my data. I immediately got through after that, no waitlist or anything. If their code can’t handle that spicy, spicy, wireless connection, they have employed the wrong IT staff.

This was just sad how they did this. To claim they did everything they could to avoid this happening, saying it was more then they anticipated was just a lie. I literally tried since 9am I even emailed them letting them know I was trying. to be wait listed at 2pm. Literally 5 hours trying. Been a member since they first came out! Such a disappointment.

Wish I could post a picture on here, but there were two emails sent out when BoxyLuxe launched. One was for current members, and the other was for past members who were no longer active. The email to members said Upgrade Now, while the one to non-members said “reactivate now to get BoxyLuxe”. Whether BoxyCharm/Josef wants to admit it or not, they failed by sending it to non-members which caused many members to get waitlisted, even after the original waitlist goof was fixed. Honestly, Medusa’s Makeup has items that are Members only products that you have to verify your membership before you can order, and other sites have sent members the email a day prior to the non-members getting notice, whether they want to admit it or not the chase for the almighty dollar outweighed the benefit of being loyal to their current subscribers. They blame this as an oversight of a goof on their part, and while I am not sending hate mail like some members that were waitlisted, I can’t say that I am not disappointed in this and it weighs heavily on whether I continue my subscription with them. Apparently I am waitlisted until December, which sucks because I had been talking highly of BoxyCharm until now, now they show their true colors. Seriously they should have counted on enough boxes for current members, and then waited a day or two before offering the others to non-members if there were any left, people who were not members a month prior to launch date should not have been given a box over members who have subscribed for months…guess I would just make different decisions if I was in his shoes and people’s jobs would be at stake.

I was wait listed AFTER 6:30PM. I was trying do
since 8:59AM! I knew that there very well might be an overload of people & the system may very well crash. I’ve seen it with many companies when they do a product/service launch & when I worked with various companies in the past. No matter how well a company can prepare, something can ALWAYS go wrong. I’m not happy I won’t get a September luxe box but, what can you do? It’s a GREAT deal. Once in awhile I may not get something I like or use so I give it away. But, just 1 item in the box is worth more than the subscription. We will NEVER get a better value anywhere else, especially in stores. If anyone has ever owned or managed a company,they can tell you that glitches & system crashes happen all the time. I’ll still be a boxycharm girl no matter what.

They can keep their spoilers & their boxes. It’s absolutely DISGUSTING what they put their customers thru…not only on Sept. 1st, but the weeks leading up to it.

They carried on and promoted that Luxe box like crazy…all the while severely limiting the amount available. Then they tell everyone to log in at 9 am because they were going to sell out fast.

Yosef insisted the site was ready for the traffic load this time. Clearly it was not. NO server can handle that massive load all at once.

Now he’s in his usual, tearful sorry after the fact mode in his follow up vids. “We’ll make it right” …..really????? How Exactly???? The boxes are gone. You know…the boxes you put out in a small quantity all the while hyping up this launch???

If you’re going to own and run a company this size, then you need to learn how to treat properly your customers….and this isn’t it.

Am I being negative? NO *** Am I stating the facts as they happened? 100% YES

I don’t feel bad for him. I feel bad for all that paid for that Aug. box that they didn’t want, just to get the luxe box, only to be put thru the wringer Sept. 1st and got nothing but hours worth of trying to click on the upgrade button that went nowhere but Error mode. Many did without sleep, got up super early and kept trying. Only a very few got the very few boxes…some got on a waitlist that doesn’t say when you’ll be off it or for what box, and those that got on it after 7 hours of site insanity, are now on the Dec. waitlist. Do you really think they will have enough boxes for all of you? No…you have a better chance at getting hit by lightening. 😉

So I’m on the waitlist like almost everyone who tried to get the boxyluxe. When I looked at my account, I’m confused about the payment plan. I’d love some insight if anyone knows how this works. I am on a month to month for my regular box, but it shows 3 month prepay for the boxyluxe. Does this mean I will be required to pay 3 months in advance once I’m removed from the waitlist or is it just the extra price of the boxyluxe versus regular box for that particular quarter?

I have been a subscriber to BoxyCharm for nearly a year and I didn’t even GET the email about upgrading to BoxyLuxe. I was going to, but it slipped my mind. Oh well, there’s always next time!!

I got put on a waitlist. I don’t see smashbox also. I’m glad I didn’t get this Boxyluxe. I’m going to take myself off the waitlist just in case I get taken off. I wouldn’t use most of the stuff. This is a total bust. I say no to Boxyluxe. It’s just a ploy!

What happened to the Smashbox primer spray? Do you think they scrapped that idea ? They said the box would have 11 items & there’s 11 items in the photo. ?

The site kept crashing and then it magically worked perfectly and informs you that you’re on the December waitlist. I’m too old for games. In the last few months, I’ve given away almost everything I’ve received in my boxes. It’s just not worth it anymore. I will be cancelled my subscription.

My 2 cents. I’ve been with boxy over a year and I didn’t get the luxe box so I don’t have a dog in this race ( what a horrible saying by the way ) but used to explain – even though I would have most likely been cut off from being able to get it I think it should have gone by the longtime subbers getting it first they easily could have sent the invites to the 4 then 3 then 2 and so on just to give them some kind of thank you for being with the company through thick and thin. Not first come first serve. To think that people that just signed up specifically to get the luxe box and got one while the longtime customers got shut out is so upsetting and I don’t blame them for being upset that to me shows they value you this just seems like a money grab now to get new customers. This is totally different than a holiday limited edition box that every company and their brother comes out with and it’s been in the planning stages for quite some time. Look at allure for instance. They send out random gifts for anniversary’s so I CAN be done. Just a thought. Sorry for all of you that missed out on this that deserved to have the chance.

I kept trying yesterday and kept getting the gateway error. Tried this morning and got thru but got waitlisted. Oh well, saves me $29 this month!

I came to appoligize for being immature and selfish just because I didn’t get the Luxe box. I sincerely appoligize if I hurt anyone’s feelings as well as the founder and Boxycharm. Good luck to all who are waitlisted and kudos to you all who were able to snag a box. I am taking a break for awhile as I realized I need to get my attitude in check.

Well, I got waitlisted too for December and just got charged for my regular box keeping my fingers crossed that I’ll get activated for the September Boxy luxe but if not oh well I still get my regular boxy charm but sure feels sad to miss out! been reading all the comments here, and on IG and seems like BoxyCharm site crashed for hours I sent them an email and got a nice reply back and assured me that If didn’t get a boxy luxe this time that I’m the list for December

OH SUGAR!!! lol

$50 for this? I’m glad I overslept. This is far from luxe.

I got in in about 6 minutes

So, here are my thoughts. I tried this morning for over an hour. Two different computers and a phone. No getting through, no wait list, nothing. At this point, with all the people waitlisted, they have three months before the next one. Give it a week, get a total number of waitlisted, get some more product shipped, slap those goodies in some boxes and give people what they want. Simple enough.

Wow! This box isn’t even that great 👍 kinda glad I missed it. The boxes haven’t been that great lately already cancelled. Excited for Ipsy!!!!

We may see more Luxie Pro brushes in the future. If you go to Luxie’s website, there’s a tab called “Boxycharm” and it features the one we are getting this month along with a set of three below it, possibly a future spoiler.

I tried just once and got the error message. After awhile got an email saying that the September box was sold out and that I did secure a spot on the waitlist for December’s box