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BoxyCharm ($30 per month) is one of the most popular beauty subscription boxes that we review, with lots of loyal customers. They promise 5 full-size beauty products each month from a variety of both indie and... read more.
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Is anyone else having trouble trying to upgrade to the Boxyluxe? I’ve tried 3 times already and all i get is a an error message :/
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Karen Sprouse
Same for me. Yosef made a video saying the servers crashed just like when the LE came out, so yeah. The site didn’t open for upgrade till 9 this morning and was sold out before 9:01. So yea I know it really sux but you are definitely not alone!!!! I wasn’t able to get one either.😤
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Flor
Does anybody know if regular boxy is only getting 4 items this month?
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TheGirlWhoLived
Can you get a boxy charm box and the luxe? or just one of them?
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Elizabeth
🔴⚠️🔴⚠️🔴PLEASE READ!!!🔴⚠️🔴⚠️🔴
Due to all the controversy surrounding Laura Lee and her palette that came in the boxycharm Box in August…
If you email customer support at boxycharm saying that you do not want the Laura Lee palette they will do one of two things:
🔵1. Replace the Laura Lee palette 4 of the crown palette that came in the month before box. OR
🔵2. give you 1000 charms to use in the charm room.
You choose. And no, you do not have to send back the Laura Lee palette.
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Lisa
This is true. Also,3 of the shades in Laura’s palette are not eye SAFE in Canada or the US.
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marjory a keim
which was the reason i emailed them and took the charms since i already had the crown palette
Nichole
Thank you for posting!! I chose the crown palette since I didn’t recover it in the July box.
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Nichole
Thank you for posting!! I chose the crown palette since I didn’t receive it in the July box.
TheOtherJulia
Thanks so much for this! I emailed them when I got the August box because I was so disappointed with the whole thing. I had received a very nice reply saying they valued my opinion and would pass it along to the curation team. Basically a “sorry you are mad but oh well” kind of thing. At least with this I don’t feel like the box was a total loss this month. They responded right away and I chose the Crown palette. Thanks again for taking the time to let everyone know! 💕
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Chrissy
Thanks so much for sharing this. They offered me the two options and I picked the palette since I did not get it that month.
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Moko
Hmm. Interesting. I’ve emailed BC let’s see how they will respond. I haven’t even touched the palette. The whole ordeal is disgusting. I’m so glad Ultra dropped her upcoming line.
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Julie
I just emailed and they just thanked me for my comment and told me to listen to Yosef’s statement. They didn’t offer charms or the other palette 🙁
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Danielle
I would email them again. They gave me the charms after I contacted them a few hours ago. It’s not fair to compensate some customers, but not all.
Julie B.
I did this early in the week and was pleased with the quick response. I chose the charms since I already received the other palette, and am checking the Charm room every day since I have $35 worth now.
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april
What was the email that you sent to Boxycharm? how did you word it? I feel the same way and no longer want it. I could totally go for the 1000 charms.
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liz
What is the controversy? Just that people didn’t like it?l
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Karrissa
I just did this and they replied within minutes!
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Jenny
The brush spoiler sucked me back into Boxy. I did want the PV palatte but I had just about convinced myself to cancel. August was only my second box and um, well…aside from lucking out getting a pretty smashbox lipstick (i was honesty shocked given what i’d seen and heard) it was a complete disaster. My sister wears pretty bold colors in makeup and even she wouldn’t take the LL palatte. Oh well…I have my halloween makeup i guess.
Not interested in boxyluxe for the same reason i’m not interested in FFF. too many things i’d never use. I’m not even that excited about Ipsy glam plus, but if they keep actually utilizing the beauty profile (i’ve gotten pretty on target items) i’d take that over Boxy any day.
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Moko
The brush? Do you mean the new line of Luxie brushes showcased, the Luxie airbrush foundation brush will be in the BL. Luxie has posted today it will be in Sept BL box (MSA should post this update with BL launching tomorrow :-). Ugh.. I want the brush (not that I really need it tho, just want!) but haven’t cared for anything else released with the tarte palette being just OK (not nearly as pigmented as photoed, keep in mind if your med-darker skin may not work for you at all).
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Noemi
How do you use the beauty profile? I keep wanting to update my beauty profile but can’t figure out how to do it.
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Mimi
Beauty noob here (which is why I subscribe to beauty boxes to learn trends).
What is it about eyeshadow palettes? Do subscribers like getting them? The only thing that stopped me from ever subscribing to Boxycharm is the idea of ending up with 10 palettes in one year.
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Chris
Lol how is that a bad thing? Boxy is the only service that sends palettes worth 30$ to 50$ in your 21$ box!! I think that’s amazing! Along with five other items!! Lol you can never have enough shadow palettes silly! Try gifting them! I end up giving a ton of makeup away & some people think I’m crazy but I enjoy making people happy!❤️❤️❤️
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Dehlila
Also, pallets shelf life is only about a year to two years, so you do have to toss them frequently. Some people extend the life until formulas or scents change, but I don’t mess with my eyes like that. So the fact that Boxy replenishes my palettes makes it easier to toss on time as well!
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Pink5
It’s a good way to try a company’s products without sinking the price into just one color.
I don’t travel a lot, but a lot of people like them because you can tuck one in your luggage and have different looks available without having to lug pots of shadow around.
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Faith
Personally I’m a huge fan of eyeshadow palettes! I’ve currently got 18 with plans to buy more and excitement about receiving them in a box. Though I try to be conscious to make sure I’m not adding a bunch of the same to my collection. But different brands have different formulas and colours that look the same could also be completely different. I just love playing with makeup and doing different things. Not everyone loves palettes though, and I don’t think it’s something that depends on how much you love makeup or anything, it just comes down to personal preference like most things :3
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Alisa Singletary
I love getting brushes. You can never have too many and they always make great gifts!
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Pink5
Brushes look nice. Plus it’s nice to get brushes with a palette.
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Dawnn
Does the palette and brushes come in boxy luxe too?
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Cady
Yes
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Dawnns
Thank you!
Alisha
I’ve been wanting to try the Alamar brushes. This box is shaping up to be pretty good for me.
I do want the upgraded box , but at least if I don’t get it the regular one is pretty good.
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Dawn
I agree with you. I really am looking forward to sept box. Cant wait. If i dont get the luxe i really dont care honestly.
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Rashma
How do I sign up for boxyluxe??
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Danielle
If you already subscribe to BoxyCHARM, you are eligible to upgrade to BoxyLuxe this Sat. 9/1 at 9:00am EST. You should receive an email letting you know you’re eligible. It’s my understanding, from Boxy’s Twitter posts, that you just need to log in to your Boxycharm account Sat. to upgrade.
If you’re not already a Boxycharm subscriber, you should go ahead and join now so you’ll be able to get BoxyLuxe. Hope that helps!
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Julia
I haven’t received an email from Boxycharm yet. Does that mean I won’t be able to upgrade? Thanks!
Rashma
Thanks!😊 Danielle that was helpful.
marjory
id like to know how to get the boxyluxe too they said id get an email but i never received one and i check everyday
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Heather
Is there a way to skip a month? This looks awful.
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Nikkim
If I get the girlactik, I would love to trade to someone for the Laura Gellar blush.
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SP
I was just thinking, if I get the blush, hopefully I can trade!!
I really want to try the creams!!
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Danielle
I’d love to trade as well! I love the LG blush but want to try something new.
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Lisa
Hi Danielle, I really want the LG blush and would be more than happy to trade if I get the Girlactick item!
Comicfangirl1
If I get the Girlactik I’d be glad to trade you Danielle, the Laura Geller is my HG blush!
Lauren
Hi Nikkim, I’d trade you. I already have that blush.
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Sherri
Do they come in both boxes i really hope so
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Adriana
On their Instagram they said it will included in boxes and every charmer will receive them.
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Adriana
In both boxes*
Katy
Do the brushes come in the Luxe box?
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Dani
I think so. Luxe is going to have 4 of the items from the regular box and the brush set was the 4th spoiler for the regular box.
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Michelle
Everything in the regular box will also be in the Luz box plus.
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Danelle
Can never go wrong with a brush. Way better than brown lipstick
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cherylscomics
So. Much. Brown. Lipstick.
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Joyce Chitwood
I second and theirs etc that one.
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Pink5
Same here. That shade of brown is HARD to wear.
Monique
Yesssssss
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Ama
It’s so funny, that was my exact reaction!!!
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LC
What ever happened to the Park Ave Princess Tarte palette?
That’s literally why I signed up for Boxycharm and it looks like they pulled it…
Are they putting it in Luxe boxes only?
The other palette is ok but I probably wouldn’t have signed up to get Boxy if I had known they were pulling the Tarte palette.
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TheOtherJulia
Unfortunately the other comments are correct. The Tarte palette is only in BoxyLuxe. You have to upgrade in order to get it. It was never offered for the regular box.
*A little word of caution in case you sign up for other subs- please read the terms very carefully before you purchase. Misunderstanding the terms of any subscription or contract isn’t cause for canceling. You will be held liable for anything you agree to, whether you understand it or not. So please make sure you understand the contract and the payment process before you give them your credit card number. It’s really easy to get excited about the products featured and end up with a costly error. I’m not trying to berate you or make you feel bad, I just wanted to help you and maybe someone else in case it happens again. I understand the disappointment when you don’t get what you thought you were going to receive. And aside from the August box I really like Boxycharm. I have really liked most of the stuff in them, and hopefully you will too.
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Cady
The Tarte palette was never given as a spoiler for the regular Boxycharm it’s always been for Boxyluxe.
These four spoilers are for Boxycharm (and Luxe)
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Mary
Yes, it is for the Luxe box only.
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Anna
The Tarte palette was listed as a BoxyLuxe spoiler. The Pretty Vulgar palette with the typo is for all the boxes.
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.