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NY&C Closet Clothing Rental Subscription Review

Liz Cadman
ByLiz CadmanJun 11, 2018 | 26 comments

NY&C Closet
2.7 overall rating
3 Ratings | 1 Reviews

New York & Company has launched a clothing rental subscription box – NY&C Closet!

NY&C Closet is an online monthly subscription rental service that gives you access to hundreds of New York & Company looks for one flat fee. This service allows you to give into your every fashion craving. It’s like having a New York & Company store in your own closet. Subscriptions include unlimited shipping and exchanges for a flat monthly fee.

NY&C Closet caters to subscribers throughout the USA. We offer women sizes 0—20 (XS-XXL).

My Subscription Addiction paid for this box. (Check out the review process post to learn more about how we review boxes).

The Subscription Box: NY&C Closet

The Cost: $49.95 a month

The Products:

  • NY&C Closet is an online monthly subscription rental service that gives you access to hundreds of New York & Company looks for one flat fee.
  • For $49.95/month, members get three items in each box
  • You receive and exchange garments in a set of 3 each time.
  • NY&C Closet offers women’s sizes 0—20 (XS-XXL)

Ships to: US Only

Keep track of your subscriptions: Add NY&C Closet to your subscription list or wish list!

And check out our Clothing Subscription Box reviews, too!

Each shipment comes with one return mailer. You can return all items at once, or just one or two, etc.

OK, here are the first dress selections I made:

Floral-Embroidered Sheath Dress in Black – Size 6

This dress has a sheer embroidery layer over the basic black sheath.

(For reference, I’m 5’7″ and an ESHAKTI size 6, Forever 21 size Medium.)

I was impressed with the quality of the embroidery, and even though the dress was a tad loose in some places, the belt cinched it! So far, so good!

 Cap-Sleeve Sheath Dress in Grand Sapphire – Size Small

This was my favorite dress in the first shipment. The95% Polyester, 5% Spandex material was comfortable, the cut was flattering, and the ruched detailing was forgiving!

Next up, a dress that didn’t work for me. (Here’s a trick for knowing what dresses I like and which ones I don’t: If I’m wearing a jacket, it’s probably not a good thing.)

Halter Maxi Dress in Black & White – Size Small

First, I didn’t plan for the bra situation needed for this neckline and halter style. (You can see it better on the model, here.)

And second, I would have gotten the right bra for this if I liked how it looked on me, but I didn’t. The smocked waist that looks so flattering on the model created an unnecessary extra poof extending from the waist. No thank you!

And here is my second shipment this month:

In general, I found it took about a week to ship back items and get new items in return. Slightly longer than Gwynnie Bee.

Here, I am modeling a dress that is totally out of my comfort zone (NY&Co has limited inventory, and a review of only maxi dresses might not be as interesting):

Faux-Leather Chevron Sheath Dress – Size Medium

On a different timeline, is this what Business Liz would look like? Maybe.

(Also, I went with a Medium on this dress instead of a Small since this looked pretty form fitting. It’s snug in some places and a little loose in others, so I think I made the right call. In general, it seems like NY&C sizing runs a little large.)

7th Avenue Cold-Shoulder Wrap Maxi Dress in Black – Size Small

Ah, back to my maxi dress comfort zone! Seemed like the only way to try out the cold shoulder trend. I’m liking it!

Open-Stitch Fit & Flare Dress in Paper White – Size Small

White isn’t a color I normally wear, but I love the mesh overlay and silhouette of this dress – I’m glad I picked it!

Verdict: I can’t help but compare this to Gwynnie Bee, (check out my review of Gwynnie Bee), so I thought I’d do a bit of a breakdown in the verdict.

NY&C Closet vs Gwynnie Bee:

Shipping times: Shipping takes maybe a day or two longer than Gwynnie Bee, but it seems like they are improving that.

Price: NY&C has Gwynnie Bee beat on price. 3 pieces a month is $49.95 vs $95 (Gwynnie Bee). That said, Gwynnie Bee does offer the first month free, and NY&C has no kind of first-month discount promotion.

Inventory: This is my biggest issue with this subscription. So many of the items I wanted weren’t even available to add to my closet!

Also, Gwynnie Bee offers a variety of brands, and NY&C is only sending NY&C items.

One thing to note – if you are familiar with the Gwynnie Bee rental user experience, you will right at home with NY&C Closet – they are running on Gwynnie Bee’s software!

Cleanliness: I’m a proud germaphobe, and after close inspection, I felt fine wearing these clothes. They seem to have their dry cleaning + sanitation set up working! (Same goes for Gwynnie Bee.)

Final call, would I recommend it?

If you like the NY&C brand and would be happy with most of their inventory, I think that should help you avoid some of the inventory issues I’m having. (I just want to put the pretty Eva Mendes dresses in my closet!) The price is right, and they seem to be getting better, so I say give it a shot!

What do you think of NY&C Closet?

NY&C Closet is an online monthly subscription rental service that gives you access to hundreds of New York & Company looks for one flat fee. This service allows you to give into your every fashion craving. It’s like having a New York & Company store in your own closet. Subscriptions include unlimite... read more.
Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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26 comments

Mara

I paid the 50 bucks, never received emails confirming anything, nor my subscription, not even they were shipping me new stuff. I called to let them now, and never fixed it.
Never arrived at my office the garmins, they told me it has to return to their warehouse in order to receive new ones this was 3 weeks ago. I called today to ask for a refund, of course, I won’t receive one. So I wasted 50 dollars and my time.

Tonya

this company is terrible. their clothing runs small and they don’t send the items that you can create outfits with in one shipment, so you have mixed matched pieces of clothing. then, they want you to return all three pieces at once. they don’t even allow you to wait for the matching piece to arrive because they won’t send you anything else until they receive three pieces back. they take forever to ship, so if you’re lucky you get to wear six pieces in the month.

Alisha

Definitely agree that the company is flawed.
The fact that you MUST return all three items to get any new items makes this absolute garbage.

I’m cancelling and going back to Rent The Runway Unlimited at the beginning of the year. They MAY cost 3x as much, but you literally get designer (mid-level) for UNLIMITED swaps with two-day UPS shipping. NOT USPS unpredictable priority. ALSO I can send back ONE item and swap it for ANYTHING I CHOOSE in my favorites. NOT what THEY choose for me.

That said, I purchased a skirt and a pair of joggers from my rental experience. But overall. It’s a trash subscription.

Nia

I just found out today that this company has nothing to do with the real New York & Co. I have been going back and forth with them for over 2 months about a refund. So finally today I called New York & Co. to speak with someone in Corporate and they informed me that this Closet company is not a part of them and never has been. On their page they say they are apart of them and have all their information listed. I will be contacting a lawyer because this is false advertising

Missy

Love u in all but the first dress & the one with the jacket on mainly because I couldn’t really tell what it looks like but I swear u get prettier & prettier every post u do since the beginning! Eric is a lucky man!!
So glad I stumbled upon ur site years ago I feel like I’ve experienced all my box addiction with u and trust ur opinion! Thanks so much for this site!! Don’t know what I’d do without it!

Mallory

Liz not only do you look beautiful in every single piece you tried, I love your review as well! You do such a great job of being informative while adding a bit of personality/humor (I ecspecially liked the “work Liz” comment lol). Thank you!

Em

Wow, Liz! You look great!

Love that dark blue dress so much!!

Jodie

Might have to check this out. Currently doing Le Tote but getting a bit bored with their stock. Liz, do you air dry your hair or dry with a diffuser..curling wand, etc? So cute!

Shay

Liz, you look great in all of the photos!

Ashley

So with the NY&Co subscription do you keep pieces you like? Or do you return and purchase the ones you liked on your own?

Lisa D.

1st Shipment, 2nd Dress.
2nd Shipment, 2nd & 3rd Dresses.
Those looked great on you.

Thanks for reviewing.

Susan

My favorite dress is the second dress from your first shipment. The Grand Sapphire dress. I love the style and color and it looks great on you.

KelBam

Your gorgeous in all of these! Witch makes me want to try it out even though I haven’t shopped NYC since I was younger (as Mandy stated above). Can you add the option to add this to our (my) wishlist? Just so I don’t forget about it, I’m still trying to decide between Gwynnie Bee, Nadine West, and now NYC! Thanks!

ks

That black maxi looks incredible on you! And the white dress is so crisp and summery. I am not doing rental clothing subs anymore (too many clothes I haven’t worn yet) but this looks like a good sub to try to find which styles work/don’t work.

Ashley

@liz How do you get your teeth so white? Btw the dresses look amazing on you!

AH

Liz – YOU ARE SIMPLY GORGEOUS IN EVERY SINGLE DRESS! You just are! I know we all have body insecurities, but you photograph flawlessly (which tends to make me think you look better in person than in these pics)
Xoxo

Liz Cadman

Aw thank you so much! Confession: Emily + Andy have a wonderful/flattering lighting + photography set up that makes me look better than I do in real life. 😉

Mandy

Liz, I like all the black dresses extremely well ( except the one that you didn’t like).

When I was really young, I shopped at NY&Co for casual clothing and some career wear similar to the first embroidered dress you show.
I thought the prices were SO low..and I see on their retail website that they still are.

Do you think there are advantages to actually renting clothing in this price range over just picking out a brand new dress, dresses or separates and keeping them for a season or so?

I’ve never rented clothing, might be a good thing to try, IDK.

Thanks,
Mandy

Liz Cadman

I definitely could see the advantage of making your closet a capsule collection of quality basics, and then using a subscription like this to add some variety and try new trends without committing. I haven’t shopped at NY&C in a while though, so I’m not familiar with how their sale pricing works. If most items are almost always on sale, the economics of renting might not make sense. Hope that helps a bit!

Mandy

Liz, I do think they have tons of sales via their Internet offers. I haven’t been in one of the mall shops in some years, but when I did shop, I don’t think anything was ever ‘ full price’ which is kind of a marketing strategy, I came to believe. 🙂
Something cute looks cuter if it’s ” on sale” whether it really is or not.. :).

Thanks for the input, and you do look model great! I meant to say so, but had numbers on my mind. I’m sorry for the oversight.

Jessica

Liz you could literally be a catalog model for NYC in all of these clothes. I think the embroidered dress and the white dress were my favorite on you!

Liz Cadman

Aw, thanks, Jessica! 🙂

AnninVA

Great dresses! You look gorgeous in them Liz! Even though the inventory didn’t have all the ones you wanted you still got a variety.

Liz Cadman

Thanks so much!! 🙂

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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.