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Looking for the latest spoiler for this box? Find it here:

5th Avenue Style Limited Edition Mystery Bestsellers Box Encore Spoiler #2 + Coupons!

5th Avenue Style Limited Edition Autumn Time Box Handbag Spoiler #2 + Coupons!

MSA
ByMSAJun 27, 2018 | 62 comments

5th Avenue Style
3.3 overall rating
68 Ratings | 17 Reviews

5th Avenue Style has launched a new Limited Edition Box:

Every Limited Edition Autumn Time Boxfeatures a brand name autumn bag (France, Italy, Holland, USA) along with a selection of customized jewelry and accessories. We made sure to find the right balance between Fall 2018 trends and classic, sophisticated style. Valued at a minimum of $700+, this box would make a great gift for yourself or for the loved ones in your life.
It's the one-time purchase and not a subscription.

Here’s a look at the latest spoiler:

Please select the color of the bag that you like and fill out on-line form (all orders) to indicate your spoiler requirements by following the link below:
Please click here to fill out the form
Your information remains private.

In case you missed the previous spoiler:

Please select the style and the color of the bag that you like and fill out on-line form (all orders) to indicate your spoiler requirements by following the link below:
Please click here to fill out the form
Your information remains private.

The Box: 5th Avenue Limited Edition Autumn Time Box

The Cost: $270

COUPON: Use coupon code AUTUMN1875 to save $75 off this box.5th Avenue Style Membership Club members can use coupon code AUTUMN18MEMBER100 to save $100 off until Sunday, July 1st.

The Products: Every Limited Edition Autumn Time Box features a brand name autumn handbag (France, Italy, Holland, USA) along with a selection of customized jewelry and accessories.

Good to Know: These boxes will start shipping the first week of Autumn (week of September 24).

Check out our past 5th Avenue Style reviews to see items from their past boxes.

Starting at $98.00
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5th Avenue Style's stylists select 4-5, high end design, pieces per month ($350 value), beautifully packaged and delivered to your door. 5th Avenue Style's fashion experts will hand pick everything from necklaces to rings, scarves to handbags, sunglasses to well, the sky’s the limit!
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62 comments

Denise

Wow. Still waiting on my spring box from 2018….customer service won’t respond. Can’t believe I bought a fall box too. I’m glad some people are getting a box they love but don’t understand why a company has customer service that doesn’t help anyone

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Barbara

I have been corresponding for months with customer service, and they kept promising a shipment. I finally faced reality and asked for resolution through PayPal so that I could apply within the 180 day limit. PayPal reached out to 5th Avenue style and received no response so I received a full refund.

It is disappointing as they provided such amazing boxes in the past!

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Carey

Soo anyone have any final issues with this? I see the box is now cancelled!!

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Toni

I still have yet to receive my 2 boxes they owe me as well. At this point if they have no intention of sending them they should just credit back our method of payment. Customer service has been zero help at all.

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Cara

Well, posting here in the hopes that I might get a customer service reply from 5th Avenue. Sent back 2 items for exchange from my spring box and really, really hoping to hear back. The bag is a beauty, though!

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Rachel

I filed a PayPal claim for the fall box, and they refunded my money. Apparently Pay Pal couldn’t get a straight answer out of them either.

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Sharlene Novak

I got my money back from Paypal too.

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Zo

Received my Spring box last week – 10 months after placing order. I love every item. Now it’s time to email frequently about the Summer box. I haven’t been able to think about this Autumn box.

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Sharlene

I got my money back! I filed a claim with PayPal, who contacted 5th Avenue Style 3 times and did not receive a reply, so PayPal gave me a refund today.

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Rachel M

Anyone have a shipping update on this box? From reading prior reviews, I assumed the promised week of September 24 was unlikely, but I was hoping for delivery prior to Christmas. I need a new handbag, and I’m hoping To get this one soon.

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Denise

Still waiting on Summer Bag. Purchased in March. So, don’t plan on getting this until next year, or you will be REALLY disappointed!

They have been good at emailing me back recently. But, it wasn’t until I emailed them after waiting for so long, and constant emailing them. They didn’t contact me to let them know about the bags not in.

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Susan

I’m still waiting on the spring box

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Heather

It’s October…no shipping notification yet! Any updates?

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Denise

Still waiting on Summer Bag. Purchased in March. So, don’t plan on getting this until next year, or you will be REALLY disappointed!

They have been good at emailing me back recently. But, it wasn’t until I emailed them after waiting for so long, and constant emailing them. They didn’t contact me to let them know about the bags not in.

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Sharlene

I ordered mine in July. I emailed last week and was told they were waiting to receive an item for my box. You’d think they would order ahead and have everything in house by the stated shipping date. I was thinking of subscribing but will not.

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Sharlene

I emailed them again over a week ago and still do not have a reply. Probably no point in asking for my money back so I guess I will write this off. Terrible customer service! Beware of this one!!

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Candie

Ordered Spring Box early this year- have had a few of my emails returned- now we are at 6 months – and no box? Is there anything MSA can do- we get ignored and have spent our money for nothing! I have heard– waiting for bags form Europe for 4 months- guessing they are going our of business- anyone who pays for a box from this company- BEWARE!!!!!

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Raquel

Well,
I understand more than anybody about how long it takes to get our orders from 5th Avenue.
I really hope they fix their delay issue ,however I gotta say:Oh my gosh!!!I love my box!!
Have some patience girls because at least to me it was so worth it!
I got a gorgeous Coach bag ,plus jewelry.

Really sad with the end of the forums because ,the girls were waiting to see my box,so if anyone is reading from the forum I can dm you!

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christy

Add me to the list of women who have placed orders only to be ignored for months by CS.
Order #18440 placed 25 Jan and Order #19683 placed 26 March; no response to inquiries. I’m starting to wonder if all of the positive reviews on here are actually written by their “customer service” team?
A quick email letting customers know why their box is held up and when they are expected to ship would go a long way… And not the cut an paste half sentence “waiting for item from Europe”… so ambiguous.

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Christina

I am pretty concerned about what is happening with this company and/or box. I placed an order quite awhile ago and have had no communication. I just called the number and was told by the guy who answered (saying “hello?”) that I had the wrong number. It was definitely the number on the screen from the website. I’m a little concerned that the company is out of business. I would warn anyone against ordering from them at this point which is too bad because they seem to have had some pretty nice stuff in the past.

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Veronica

Beautiful bags, real head-turners!
A lot of people prefer Volpe, but I will go with Galore.

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Beth

While I would love to subscribe, two things are really turning me off. I’m seeing a lot of delivery lag…like, months. Also, I really don’t like company representatives coming on these posts. It seems as though they need to work on their customer service directly with the customer, not on MSA. While the responses are polite enough, it’s just off putting for some reason. I didn’t like it with BOS either. I hope your situation is resolved Rosemary. Sounds awful.

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Kelly

You are absolutely right. It’s very strange that a sub box company has a CS Rep on here reading comments. You’d think she’s have better things to do. I mean, come in!!!!

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Pacer

It’s crazy to me that they come on here and respond to comments but ignore emails from actual customers. Shady operation.

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Jennifer

Dear Beth,
We would be happy to resolve whatever the case might be with Rosemary but we couldn’t identify it. We checked our records for more than 12 months and can not find anything similar to what she describes.
We make mistakes but always strive to accommodate our clients and keep them happy.
Thank you and have a great day,
5th Avenue Style Team

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Rita

All these bags are beautiful, but I will request Volpe.

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Helen

Hi Jennifer/5th Avenue,

I sent an email to your CS mailbox 2 days ago asking for an update on two orders I placed (one in Nov ’17 and one in Mar ’18). I haven’t heard any updates on shipping or a response to my recent email inquiry. Please provide me an update.

Thanks.

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Jennifer

Dear Helen,
Sorry for the inconvenience, our CS will update you tomorrow.
Thank you,
5th Avenue Style Team

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Rachel

Hold please. Can someone talk me through this? I responded with my choice of bag and color from the first spoiler. If we like this one better, we say ignore that, I’d like this? Seems like an odd way to do things. If there will be spoilers and options, why not put it all out there at once? Am I missing something?

Also, is there any way to add color descriptors to the swatches? That seems to be a common question and an easy fix. It would certainly help me make a choice.

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Jennifer

Dear Rachel,
Usually, we give one week window to choose a particular bag spoiler. If after choosing one spoiler, you also like and prefer another one, you can select it and make a comment in the Notes section. We will try to accommodate your request if possible.
You are right, we will give color descriptions for the swatches next time.
Thank you,
5th Avenue Style Team

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Mary

Stunning bags!

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jaden

Wait, so you get two bags?

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Aarjullor

No, you get 1 bag. You choose 1 from the spoilers, and get that one. You can choose several, but will usually get the last 1 chosen, or 1 of any that you chose.

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Leah

I cant decide between the Dr. Apple and the Galore. Anyone have one of the two that can send pictures or recommend?

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Beth

Leah, thanks for asking that. I have the exact same question. After seeing those bags advertised multiple times, and always drooling over them, I think my willpower has finally broken and I’m going to go for one. But which one? Augh. Decisions, decisions!!

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Jaden

So you end up getting 2 bags?

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Lori

This bag opens very wide, and it allows me to see everything there and get it well organized.
Very refreshing for a change 🙂

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bb

I chose the Volpe bag in the Spring box I ordered in January but have not yet received. Do these bags normally take this long?

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Jennifer

Dear Bb,
Most of these bags were shipped. Please contact us directly, and we will look into this for you.
Thank you,
5th Avenue Style Team

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Rebecca

I ordered the spring box with the same (or similar) bag options on February 21, and did not receive until June. I was hoping the box contents would be amazing in addition to the bag, but other than the bag there was some inexpensive, underwhelming jewelry. After reaching out to customer service three different times, they responded to a voicemail and added an “extra gift” to my box for the delay which was one of the pieces of jewelry. I do not think the experience was worth the $210 spent. If you LOVE the purse options, it’s like getting the jewelry for free, but I was hoping for a balance of items I wanted.

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Nicole

Oh no. I ordered the Summer box for my sister as a birthday gift for her bday in August. Sounds like I may not receive it in time :-/ makes me worried. I hope you get your box and bag soon!

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Tanya

I love this bag! Volpe is one of the most beautiful and convenient bags I ever had.
Mine is in the Cognac color and I am getting another one with this box for my sister.

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Cindy

Is B4 purple or dark brown? Thanks.

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Jennifer

Dear Cindy,
Color B4 is Castagne (Dark Brown)
Thank you and have a great day,
5th Avenue Style Team

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Nicole

Jennifer,
Hi! This is Nicole. You told me last Friday I would receive an email by Monday and I have not received an email yet regarding my summer box. Would like to know if it will arrive before my sisters birthday in August and also would like to confirm my bag spoiler choice. My email nkeller1523 at gmail.com
Thank you

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Renee

looks like the same bags as last year.

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Rosemary

Dear Renee,
I would not recommend that you do business with this company. If anything goes awry (on their end) they have no hesitation about accusing you of dishonesty HERE on the MSA site. I use my horrendous experience with 5th Avenue Style when I train customer service reps on “what never to do”…EVER. The stress of dealing with this company if something goes wrong is just not worth it.

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Renee

Thanks for sharing your experience. Sounds awful. You should be respected by cs and on here.

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Jennifer

Dear Renee,
You are absolutely correct; these are some of the most popular styles and Mutsaers always
has it in their Classic Collection.
Thank you and have a great day,
5th Avenue Style Team

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Rosemary

Jennifer (aka: 5th Avenue Style Team)
I have wanted to purchase your product multiple times after you displayed the WORST and most DISRESPECTFUL customer service shenanigans that I have EVER experienced in my almost-50 years of life (I continue to use your company as my training example of “How to totally fail in customer service”).
I would like to suggest that you do not reply to anyone on this website, as your company has proved that you have no respect for you current customers (as I was).
I do like some of the featured items from your subscription offerings, but I don’t want to do any business with a company that treats their customers with disdain and utter contempt.

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Renee

They are beautiful looking!

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