Target Beauty Box Review – March 2018

My palette arrived smashed as well, looks like not many survived shipping, unfortunately.

I didn’t buy this box. The only item of interest for me was the hair color. Having read the comments it seems it would not work out well for me with dark brown hair. O well, maybe next month.

I love this lotion and hope I can find the same formula unscented, it’s a great lotion but I’m not fond of the scent.

My box arrived on 3/16, with smashed palette all over all the other items too. I just did chat and got a $2.99 credit back. Totally bizarrely inconsistent customer service!
I got the purple hair color, which does not show on my dark brown hair but actually looks cute on my daughter’s very light brown hair.

After ordering the box, I received an email saying that Target had canceled my order. Then 24 hours I received a second emails stating that it had been canceled in error and that I would still receive my box but would not be charged due to the error on their part. When the box arrived, the eye shadow had shattered/exploded inside the box and was completely unusable. A call to Target produced no results as the rep who had problems communicating in English asked me why I was calling since I was not charged for the box. I asked if I could have a replacement eye shadow and he told me that since I was not charged for the box, there was nothing that he was going to be able to do to help me. I guess I should jut be happy that I wasn’t ever charged for my box and the other items are still usable if I wipe off the chocolate colored eye shadow,

My box arrived with brown powder between the plastic shipping wrap and the box so I knew I had received a broken palette before I even unwrapped it. Sure enough, the palette had two completely empty pans. I reached out to Target via chat and Mary asked me to send photos to determine how they would proceed, which I did. The next day I received an email with a $1.00 refund and instruction to return the box to a Target store (an hour away) for a full refund. This seemed like more hoops for me and a poorer response from Target than others here received. Is this just my perception? I wanted to check in before I responded to Target. It isn’t about the $$$, it is about the consistency of the customer service offered. Thank you!

My box arrived with brown powder between the plastic shipping seal and the box so I knew right away I had a busted up palette waiting for me inside. Sure enough, two of the pans were completely empty! I contacted Target via chat and Mary requested I send photos so they could determine how to proceed. I sent pictures of the contents of the box coated with eye shadow as well as the palette with two empty pans. The next day I got an email apologizing for the mishap and $1.00 refund and told me I could physically return the box for a full refund. (Target is an hour’s drive away from me). This seemed like a quite a disparity from others’ response from others response from Target customer service. I wanted to know before I respond to Target if anyone else had this experience or if this disparity is my own perception. Thank you!

My palette was also crushed/busted up. I haven’t tried cleaning the powder off of everything yet–seems like I might be in for some serious scrubbing lol. I used the chat feature last night (wasn’t able to get through at 7:45-8pm when I originally tried, so waited until 11:30ish and got someone right away). He offered to give a partial refund, but I asked if they could ship another shadow instead, which he agreed to. Like Liz, Wet N Wild was my cheap go-to in middle school and I was really looking forward to using it for “makeovers” with my niece.

My palette arrived with a small chip out of the brown shadow. Not a lot, but enough to lightly coat the interior of the box.

It took me a while to realize it was from the palette because the chip was so small. Didn’t even both contacting Target, it was really just that small. But I can see how if the whole pallet was smashed, what a mess it would be!

This was a great box for me. I was really happy with it. Seven bucks well spent!

So I was super excited to get this box to try the hair makeup stuff. 2 days pass and I receive an email stating that my box was cancelled because of a bad address, meanwhile I’d just gotten a target order the day before and 1 due the following day. So I called CS and the lady wasn’t helpful at all. After 10 frustrating minutes, I hung up. Target sent an email later that day informing me that they are coming up with a solution. The next day, they sent me an email stating they are sending the sold out beauty box for free. However, I haven’t received my money back for their mistake. I won’t call them to fight this but I won’t jump to buy another box for awhile.

I was fortunate my palette arrived well. I got the red hair make-up and was hoping for the purple. Otherwise, very happy with this box for $7.

Wow, how is it that so many have gotten the box already? I really don’t understand shipping! I ordered on March 5, got a notice that the item had shipped on the 9th, and current delivery estimate is the 15th. I am in California… is that why?? At least now I know to open it outside, in my grubbiest clothes!

how do u sign up for targets Beauty box?

My box arrived and sure enough, an explosion of brown powder (with staying power!). I used chat online and Mariel only offered a replacement box. I asked “What if this happens again?” and was told in that case I could contact them for a refund. So we’ll see what happens. I suspect I won’t get exactly the same box. Can’t even use some of the items for gifts since the eyeshadow stained both plastic and cardboard. Don’t want to try soap on paper!

Great customer service!!! Broken palette – Target refunded me the entire cost of the box and had previously refunded me the REDcard discount which did not apply at purchase. I didn’t ask for a refund for anything, just emailed them to let them know my experience. I wouldn’t have used the palette anyway, but it definitely has some staying power as it took some scrubbing to get it off the other products in the box.

I also had a broken palette with and explosion all over the box and had to rinse the other product off! I called CS and was refunded the cost of it which was $3.20.
The hair color I received was a reddish color which I haven’t tried yet.
I was happy to receive a credit. I hope in the future they figure out a way to send these out to prevent breakage.

My eye shadow arrived in good condition. The box was a great deal and I gave the hair color to my 15 yr old daughter.

Like some others, my palette was pulverized. I opened the box and a cloud of color spread all over my bathroom. It’s even underneath the caps on some items. The palette has good staying power because it stained everything. On some items, I couldn’t get it all off with soap and water. Would have liked to try it. Customer care at Target was wonderful. They refunded the whole amount on a gift card. I didn’t ask for it; they just did it.

Sunday, the day after I received the box, Target put out their next beauty box for March. Four hours after I received the email from MSA, it was sold out. I wish they had credited me for the new box!

Like some others, my palette was pulverized. I opened the box and a cloud of color spread all over my bathroom. It’s even underneath the caps on some items. The palette has good staying power because it stained everything. On some items, I couldn’t get it all off with soap and water. Would have liked to try it. Customer care at Target was wonderful. They refunded the whole amount on a gift card. I didn’t ask for it; they just did it.
Sunday, the day after I received the box, Target put out their next beauty box for March. Four hours after I received the email from MSA, it was sold out. I wish they had credited me for the new box!

Like some others, my palette was pulverized. I opened the box and a cloud of color spread all over my bathroom. It’s even underneath the caps on some items. The palette has good staying power because it stained everything. On some items, I couldn’t get it all off with soap and water. Would have liked to try it. Customer care at Target was wonderful. They refunded the whole amount on a gift card. I didn’t ask for it; they just did it.
Sunday, the day after I received the box, they offered a new box for March. I tried to get it but the box was sold out 4 hours after I got the email from MSA. Such a bummer. I wish they had just credited that box.

I ordered 2 boxes and my palette was also broken and strewn all over everything—in BOTH boxes! I was really bummed cuz the palette was what I was most looking forward to. I called right away and their customer service was fabulous. They offered to send two new boxes but I declined since I’m sure the same thing would happen since there was no bubble wrap or protection for the palette. They were kind enough to refund the entire purchase price. I was thrilled with that!

this box was basically a total bust for me since I got a broken palette and the hair makeup (amethyst) didn’t show up on even the blonde highlights in my hair. They did refund me $2 for the broken palette, which I thought was fair. The hair makeup was the whole reason I wanted it in the first place. Womp, womp.

My palette arrived smashed with powder all over the box.

Has anyone tried the hair makeup on grey/silver/white hair? I know grey hair often rejects color. 75% of my hair is brown, and I still have a swatch of pink left from last year (dry shampoo is my BFF!). I guess I’ll try swapping for one and find out!

I hope a lot of people don’t expect a refund for the entire box over a broken Wet n Wild eyeshadow palette. IMO 2$ credit is more than enough to make up for it if you want to buy it. I received a broken one in my box too but it’s not really a big deal.