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Emma & Chloe Coupon – 30% Off Pre-Paid Subscriptions + Past Boxes Sale!
Emma & Chloe is a French jewelry subscription box. Each month you’ll receive a jewelry piece based on your preferences - gold or silver, pierced or clip earrings. ($35 a month)
Check out all of our Emma & Chloe reviews to learn more about this jewelry subscription!
Starting at $35.00
Active Deal
Use code BOX-50 to get 50% off your first box when you sign up for a month-to-month subscription or Box5 to get first box of an annual subscription for $5
Emma&Chloé began introducing up-and-coming French jewelry designers to the women of Europe four years ago. Now, we are delivering straight to the doors of women all across America!
Become a member and receive a unique, high-quality jewelry piece by one of... read more.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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I got a notification from Emma and Chloe and said pacakge delivered and when I clicked on the link it was indicated by USPS that it was left in front of the door. When I got home it was not there. Packages have been left in front of our door and never went missing. I was looking forward to this because I love the earrings and was going to use ut this holiday. It was also my present to me. I reached out to their CS and hoping to hear back so they can help locate it. So sad.
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Risa
I have a picture of the december Box. How do I send that to you? Also, I have discovered that the “second piece” in the two december pieces deal is really just the november bracelet. Very disappointing.
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Shana
it’s crazy how many of us haven’t received the things we wanted to give (a month after purchasing), but they’re still creating new “deals.” it’s shameless.
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Maxime
Hi there,
This is Maxime, heading US operations at Emma&Chloe. We are very sorry to hear that you had a negative experience with our brand, and as a small company, we want all of our customers to be satisfied.
The holiday season is critical for all of us, and since many of our products come from France, they have taken longer to arrive due to increased volumes with designers and customs. We are working hard to get to your Emma&Chloe pieces delivered close to Christmas.
Please bare with us and if you have any urgent questions about your order please contact us at [email protected].
Thank you and Happy Holidays!
-Maxime and the Emma&Chloe team
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caroline
Hi Shana,
Caroline here at Emma&Chloé. We ran out of stock on some items due to massive Thanksgiving orders, so we had to wait for a re-stock from our Paris offices.
Everything is on the way, we put all our energy to ensure deliveries before Christmas! 🙂
Please reach out to our customer service if that’s been a month you’re waiting, they will for sure offer you a little something to compensate!
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Anna
I wish reviews came with information on what kind of CS a company generally gives, I was thinking of buying this for my mom for a bday gift.
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Liz Cadman
Hi Anna,
We include a rating chart at the bottom of every post that includes ratings from MSA readers on customer service and several other factors. Is there something else you would like?
Thanks!
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Shana
In the past, MSA has indicated in a post about a deal if there are warning signs… such as lots of customer complaints. I’m surprised there has been no indication in all these posts about coupons/deals etc. that readers should read other customer’s warnings, in other posts, for example.
Anna
Liz, I guess my thing is that I subscribe to a lot of boxes and generally never have to reach out to their customer service. I’m not sure if the ratings are calculated based on those who sub but haven’t ever had a problem or is it based on more like have you had to reach out to ___ cs. know that initially I would’ve given most of my subs great ratings but sometimes initial contacts with CS doesn’t fix a problem so I guess I wish there was a way to find out if there’s follow through? If that makes any sense.
Katie
Thanks for helping others not get ripped off.
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Samay
Guys, do not buy Emma and Chloe, I had a terrible experience with them. I purchased a box in November and still it has not arrived and the tracking number that they gave me still shows “pre-shipment” status. I have contacted them many times and all the times they told me a different story. Yesterday they told me that they already sent the box and asked me to contact USPS (like if it was my job or responsibility to do so). I’m disappointed and annoyed because I was counting on that box to be a gift for someone special. They haven’t offered me to send a new box or even a refund. I thought their company was serious and professional.
Caroline here at Emma&Chloé. Thanks for reporting this issue. I went ahead and reached out to USPS. It sounds like your package was lost by USPS, this happen a lot during the busy Holiday season.
I am forwarding your request, one of our customer service rep will be in contact immediately and will have the box shipped to you again right away.
We’re deeply sorry about the inconvenience, please keep us posted if anything.
Caroline
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Sharon in SE TX
Contact USPS? And say what? That’s crazy. I’m still salty that it took almost a month to get my order and they sent me the wrong piece.
Reply
Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.