Rachel Zoe Box of Style on Sale at Gilt City + Free Candle!

Just got my box (4 lbs), and it’s missing the liner and oil. And no candle – didn’t expect it but I did order early.

hello girls I would like to know how much your box weighs when they send it because I bought a free candle promotion and I would like to know if it was sent to me thanks my house is delivery on 27 weighs 4 lb

I contacted BOS customer service, they cancelled my pending subscription and I was able to get my voucher to go through. The rep also confirmed that I would receive the candle.

I subscribe to several boxes and have for a very long time. Nothing frustrated me mote than paying full price for yearly subscriptions only to see these deep discounts of which I cannot benefit. Ready to drop a few regular longtime subs.

“pending ” status update: you need to take action. I emailed customer service 11/28 in the am. They just got back to me and asked for my code. I sent a copy of the voucher. Then they cancelled the sub that was having trouble. I got an email in 3 minutes telling me I could try again. No problem this time. It went right through and I got a confirmation instantly. No mention of the candle

I’m wondering if it’s worthwhile to be a BOS subscriber? It seems as though each box goes on deep discount…anyone have any thoughts?

I hate that there was no way to see whether you made it in the 600 first people or not… what stops the company from not sending out any candles at all? Sorry been burned quite a few times by boxes lately that promised certain values and didn’t deliver or certain amount of items and then conveniently forgot to add an item to the box. I wish I read the fine print first. Still at steal at $60 even without the candle but one I’m not going to go into again.

I think the way it works is if there’s a promised “first XXX to receive X free gift with purchase” then it goes in order of the number of vouchers purchased.

So if you were in the first 600 vouchers purchased when this launched, I think those are the 600 who will receive the free gift offer.

This is the fair way to do it, since there is always an obvious and unpredictable time delay from the time you purchase the deal on Gilt (or wherever) to when you actually receive the order processed/voucher code confirmation email, to when you can then actually log on to make the purchase.

If the 600 free gift redemptions were done by the RZ site, it wouldn’t be fair to the people who purchased this specific deal via Gilt, because the purchase and enticement of a gift to the first 600 and the power to then distribute the code needed to make the purchase go thru, is all in the power of Gilt City.

Not the consumers fault for any lag and turnaround time in receiving the actual voucher code email OR any lag or difficulties encountered in processing on The Zoe Report site.

The current incentive on the BOS site is for the $20 off, the candle offer was (from what I’ve seen and read- though please let me know if I’m wrong) exclusive to the Gilt City deal.

I would suggest to maybe check your Gilt City offer cert # and maybe if there’s a sequencing, then that may hold some kind of indication of who the first 600 were and who’s getting the candle. (The same could apply to your BOS order number, but referencing the above logic of how they should fairly determine the 600 candle recipients, I’m not sure that would be as helpful).

I reached out to BOTH companies for clarification because I have had trouble making mine go thru and spent too much time trying to figure it out, with only “Pending” showing. And I still haven’t heard back.

TLDR: ALL THIS FOR A FREE FREAKING CANDLE? I may have hit rock bottom, lol. I really should just go to Marshalls and buy a dang candle for $7.00… SMDH. (lol)

Did anyone have the candle listed on their confirmation statement?

Bummer, FBCITY30 doesn’t work for me 🙁

I don’t think I got the candle. Her site almost would not let me create a new account but I bet the site was being flooded with orders.

Now I realized I made a huge mistake. Never again do this! Especially for a freaking candle!

I usually avoid this box because of the frequency of including leather goods (I know many covet leather, but for me it’s the opposite). This box and inclusion of a cruelty-free product is great! Got in pretty early so hoping for the candle, though it’s not mentioned in the RZ email.

My voucher arrived about 30 minutes after ordering. My voucher reads: “One Winter Box by Rachel Zoe + Gift with Purchase” so I am assuming I did get the GWP candle! Good luck to all of us!

Got super excited for the candle and only now realize there is a very real possibility of not getting it. =(

How do I make sure I got the candle? I was able to join but don’t see the candle listed in my account.

do I need a new email to get this deal? I had the box winter of last year but canceled.

Anyone get it to work successfully? I tried applying the voucher on the BOS site with a new email and got the message “there is an error, please try again later.” However in my account it shows the subscription as pending.

The FBCITY30 worked for me and made the box only $52.49! Thanks 🙂

Great promo! But as an annual subscriber I definitely don’t need two of these boxes. The earrings and scarf are such a specific style I don’t know that I could gift them. I am for sure not renewing my annual…the seasonal discounts are so good that I feel like I’ve wasted money since there’s no benefit to signing up for the full year.

I just went through Paypal to place my second order. But the same name and address will be used. I don’t know if that will work or not.

This is such a good deal so I hope I get the rest of the info in my email soon,

TINYDOTCCSLASHGILTCITY code 30off. or CITY30 code 20OFF. FBCITY30 I used one of these codes for 30 off and it worked for me and I had an account with them and I stayed at $ 50 and bought a gift card in this raise igift page for $ 44 equal to $ 50 and everything came out for $ 44 I hope that they work for every body

Man I just caved yesterday thinking cyber mon and Black Friday would have the best deals- nope. Wait for the overstock after the sales I guess.

K I did it finally! I used a different email since you have to be a new subber, I was trying to be good and avoid the deals this weekend but I really want that white clutch and serum. $60 is such a good price!

Great deal! Is there any way to tell if you got the candle? Thanks

This is such a great deal but every time I think about the hassle of canceling this box afterward, I’m like ” do I really want to go through those hassles ?”. Seriously, while I really like the box, their customer services are just as bad as glossy box. If they don’t want to check emails for people canceling their boxes, why don’t they make it easy, like Ipsy or Boxy charm. One click then done and done. Boo ! If their customer services are better, I would have jumped to this deal already.