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Emma & Chloe October 2017 FULL Spoilers + Coupon!

MSA
ByMSAOct 3, 2017 | 39 comments

Emma-and-chloe-february-2017-0001

Emma & Chloe
3.3 overall rating
61 Ratings | 20 Reviews

We have the full spoilers for the October 2017 Emma & Chloe box!

Each box will include on of the following:

Source: Instagram

Source: Instagram

Source: Instagram

Source: Instagram

Emma & Chloe is a French jewelry subscription box. Each month you’ll receive a jewelry piece based on your preferences (gold or silver, pierced or clip earrings). $35 a month.

What do you think of the October spoilers?

The Subscription Box: Emma & Chloe

The Cost: $35 per month

COUPON: Use coupon code SUBADDICTION you’ll save $10 off your first box!

The Products: French jewelry valued between $50 and $200 plus a magazine about French Fashion/Jewelry trends. 

Ships to: U.S. and Canada

Check out all of our Emma & Chloe reviews!

Check out the Jewelry Subscription Box Directory and make sure to add Emma & Chloe to your subscription list or wishlist!

"Meet Emma&Chloé:

Emma&Chloé began introducing up-and-coming French jewelry designers to the women of Europe four years ago. Now, we are delivering straight to the doors of women all across America!

Become a member and receive a unique, high-quality jewelry piece by one of Fra... read more.
MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.

MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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39 comments

Danielle

I love this necklace. I received the black and gold which was exactly what I was hoping for. I actually liked it so much that I also acquired the gold and white one in a swap. I haven’t had the negative experience that others have mentioned with this box. When I received a damaged item from them, I emailed a photo to customer service. They immediately sent a replacement in the mail, no questions asked. I was actually pretty impressed. I had to email them on one other occasion regarding a separate issue and also got an immediate response.

Lia

I got my necklace today. I love the new packaging! I got a black and gold and it’s beautiful but I was really hoping for gold and white – mother of pearl. Does anyone know if the black is made if onyx?

Musicnista

I absolutely love this necklace! So glad I signed up for this subscription. Hope I get the white/gold necklace.

Julia

I’m hoping for the silver and white. I’m signed up for silver, but in this case, the gold and black is really stunning.

I had several snafus with this company and I will say that Caroline got everything straightened out. It took some back and forth but finally my subscription was sorted out and I received everything I was supposed to.

Caroline

Hi Laura,

You know September has been really, really busy here 🙂

Thanks for the nice words.

Caroline

Kathie

Although this is a beautiful necklace it is not my style and as soon as I ordered it I knew I made a mistake. I messaged them multiple time and no one helped me. I really wanted something else. Sigh.

Taren

Looks like I stand alone as the only one who doesn’t like this piece at all. I’ve liked all my previous pieces and I know you can’t win them all! On a positive note, at least if everyone else likes this, it will be easy for me to gift!

Renee

All of the necklaces are lovely, but fingers crossed for the silver and black in this one.

cmiller512

I really really REALLY like this piece. Does anyone know when it’ll be available? I went to the website and it said if I sign up today, I’d get the September box!

Lauren

Last month I got silver earings instead of gold. I have nothing silver. I hope this month I get the gold, as I have in my preferences!

I just read above that they will swap them out? I thought maybe it was a “preferance” but not guarenteed. Emailing them now!

LB

Yes, if you email them they should tell you to send back the ones you received (they will reimburse the shipping cost) and then they will create a new order with the right preferences and send out a replacement. It sounds like they had alot of issues and mix-ups this month. I assumed the same thing about not being guaranteed since I asked for clip earrings and they sent ones for pierced ears….until I read the MSA review and saw they got clip ons! So I sent an email and got a response within a day with instructions….

Nat

Horrible customer service. I would NOT recommend anyone to this company. And the person who runs tha Facebook messenger is RUDE!!! I’m so disappointed with this company. Was supposed to be a gift for my mom and they didn’t even want to help me on top of being rude.

Laura

Dear Nat,

I am sorry to hear that you had a bad experience with our customer service.
I reviewed your case to see what happened. Unfortunately, I confirm, we’re unable to send a replacement without the picture of the damaged item. That’s a common process for e-commerce companies.
Again, we’re very sorry about the inconvenience,

Laura

Daria

I’m surprised at your bad experience. I’ve had to deal with their customer service numerous times – I think that they haven’t ironed out the kinks in their subscription service yet – and I’ve had no problem with them.

Missy

I want the silver & black 4 sure!

Jen

Very chic. Who is the designer this month?

Patty01

Les Tatillonnes. That’s what the little booklet says if you enlarge the image.

patty01

The gold options are beautiful! So glad they picked a bold statement piece. The black version on their website looks a little different, with a little more variation than just solid black. But the mother of pearl is stunning! I hope I get that one. Does anyone know if you can state preferences other than silver/gold?

Caroline

Hi Patty,

Caroline here from Emma&Chloé. Unfortunately, you can’t state other preferences than silver/gold or pin/clip earring for now. But we are working on that 🙂 Suggestions are welcome!

Missy

I was wondering the same thing

Taren

I feel better after reading the reactions on here, because, initial response is that this is the first month I have HATED. To me this looks like ‘80’s junk jewelry. BUT I’ve always been impressed with the quality and I’m hopeful to like it when I see it in real life. Glad everyone else seems to like this, maybe I’ll get positive reactions from wearing it.

MM

Love! I love this sub!

lia

this necklace is so similar to the necklace on cate and chloe

Jenny

I want that black and gold. So bold and so chic ! The rest doesnt look as nice .

Victoria

If i get the black and gold and you get in white and gold I would swap with you

Bella01

what rest? I thought you only receive a piece of Jewelry? I don’t thonk their including the plant and the wood pieces?

LB

I think she means the other variations. If you look through all the pics there appears to be black circle/gold or white circle/gold and then black/silver or white/silver options.

Eileen

Love it!

Lia

Wow, it’s beautiful. Cannot wait! However, I have yet to receive my September replacement – I selected gold but got silver – I returned the silver more than a week ago but they haven’t shipped the gold. 🙁

Emma Chloé

Hi Lia,

Your replacement variant has been shipped yesterday, you should have received all the details by email 😉

patty01

Seems to be a common problem for Sept. I just got my shipping notice that my replacement is on the way. I didn’t even send the silver ones back yet. My experience with CS was great. I emailed them that I received silver instead of gold and got a response the same day that they would swap them and cover return shipping cost.

I wonder if they were overwhelmed by a bunch of new subscribers with their 50% off sale?

Caroline

Hi Patty,

Caroline here from Emma&Chloé. Indeed, that’s exactly what happened. We very much hope everything is fixed now and all our customers are satisfied! September has been very busy, and you’ll soon understand why… We have A LOT of good news for our subscribers this month, stay tuned 😉

Belen

Same here, still waiting and waiting…
They are a disaster, last time I purchased a bracelet from their store it take more than a month to ship! And their customer service is horrible and slow.
I seriously love their pieces, but the company…
We will continue waiting for a miracle with their replacement.

LB

I received the pierced ear version instead of clip ons. A replacement order was placed (and shows online) 9/29 and I sent back the other ones yesterday and provided a tracking number. I was told my shipping costs were refunded but they don’t show on my credit card yet so I’m not sure how they are refunding…a credit to my account isn’t very helpful since I already paid for a year in advance. Also, I was told that my replacement package would ship yesterday too but I have not received an email yet and online the order still shows as “unfulfilled.” Sigh….

caroline

Hi,

Caroline here at Emma&Chloé. All the replacement boxes have been shipped out yesterday so it will be with you very soon. You’ll receive the tracking info today or tomorrow, the latest, but the box has been shipped already for sure.
Again, we really apologize about the inconvenience.
About your refund, this went to your original source of payment. If you do not see it on your account within two business days, please contact your bank as everything has been done on our side.

Hope this helps, if anything please email me back at customer service and we’ll find a fast solution – for sure.

Have a lovely day,

Caroline

Julie

Same thing happened to me, Lia. Like the earrings, but I think I’m going to love this necklace!

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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.