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September 7, 2021
GlossyBox Subscription Box Review + Coupon – July 2016
GlossyBox
GlossyBox is a monthly beauty subscription box. They have the best packaging in the business, their products are usually deluxe-size or full size, and the value is usually really good too. The only issue with this box seems to be the late shipping – I would recommend just keeping that in mind and setting your expectations accordingly if you sign up for this box.
My Subscription Addiction paid for this box. (Check out the review process post to learn more about how we review boxes).
FYI: GlossyBox sends out multiple variations of the box during some months. So, there may be some variation between what I review and what you receive.
The Subscription Box: GLOSSYBOX
The Cost: $21 a month (save more with 6-month or annual subscription)
COUPON: Limited Time Only! Use code MSAGWP to free gift with your subscription!
The Products: Deluxe and full-size beauty products.
Check out all of my GlossyBox reviews and the list of the best beauty and makeup subscription boxes!
Ships to: US and Canada
Each box comes with a fold out card detailing the items included.
Too Faced Melted Liquified Long Wear Lipstick in Chihuahua – 5 ml Value $8.75
I’ve sampled this melted lipstick before and I love it! The formula isn’t sticky at all, and it has great pigment and shine. (This is a great sample size, too.)
(Swatched in photo below.)
Eyeko Fat Satin Eyestick – FULL SIZE! Value $12
I love the shimmer and pigment in this grey-bronze shade! It glides on smoothly too, and you can blend pretty easily before it sets. Here it is swatched below the lipstick:
NUXE Shimmering Huile Prodigieuse – FULL SIZE! Value $54
Before I discuss this oil, I should mention that I subscribed to GlossyBox in July. Apparently, this item was only for new subscribers and not currently subscribers:
UPDATE – thanks to MSA readers for letting us know that some existing subscribers got this version of the box. I’m still not sure how GlossyBox determined which subscribers received which boxes.
I don’t know why GlossyBox would send this item only to new subscribers. I could understand if this oil was a gift with purchase offer for new subscribers, but it wasn’t. (Looking at Instagram, it looks like other subscribers received SinfulColors Nail Polish and Tree Hut Shave Oil instead of this oil and the Too Faced Liquid Lipstick.)
Back to the oil: no surprise, it is fabulous! It sprays on, so you can get just a subtle amount of shimmer and oil, plus the scent is perfect for summer, too.
Fango Essenziali Moisturize Treatment Sheet Mask – Value $7
This mask moisturized, was gentle on my skin, and my favorite part – I only had to wear it for 5 minutes!
Glov Quick Treat – Value $5
This is basically a washcloth you wear on your finger! It’s a cute idea, and worked well for me too, but since you have to hand wash it to clean it, probably not something I will use regularly.
Leighton Denny Miracle Mist – FULL SIZE! Value $16
This mist is designed to speed up the drying process of nail polish. Wait one minute after you apply your polish, then finish with this spray.
I was really excited to try this, and I think I took the “miracle” a little too literally – this does not make your nails instantly completely dry. Shorten the drying process? Yes. Allow you to immediately unload the dishwasher? No. (Lesson learned.)
Verdict: This box has a value of about $102. That’s amazing, but considering not everyone got the NUXE oil, I wouldn’t recommend going off of that value if you are thinking about subscribing. This was my favorite GlossyBox in a long time thanks to the Too Faced Lipstick and the NUXE oil, and I’m really disappointed GlossyBox didn’t give those items to all subscribers.
Hopefully things get more uniform with future boxes!
What do you think of the July 2016 GlossyBox? What items did you get?
GlossyBox is a beauty subscription box that sends five deluxe and full-size products to your door every month for $21 (with free shipping to the U.S.). Subscribers should expect to discover new brands of hair care, makeup, and skincare in each pink box, wrapped up nicely with a different theme each ... read more.
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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123 comments
Anne
I have messaged them twice about my broken nail polish. It was completely broken and had no brush. I have not received any response from them about the broken nail polish. Does anyone have any advice on how I can get some response?
Mandy
When I emailed Glossybox about the missing Nuxe (which I did get the email showing it as a spoiler) they sent me this response:
Hi Mandy,
Thank you for taking the time to get in contact with us here at Glossybox.
I sincerely apologize for any confusion and disappointment, as that image of the Nuxe shimmer oil was in a newsletter sent to specific subscribers who were scheduled to receive that item. We have learned that some people posted the images publicly, which is sadly out of our control, as they were not scheduled to be advertised on our site where everyone would see the message. However, we do understand that the terms should have been more clear and take note for future promotions.
As you know, we do create multiple box versions per month to adhere to the broad range of beauty profile preferences as best as we can. We did try and add the Nuxe item to as many boxes as possible, but they will not be in every version, per our system’s targeting margins. Everyone was set to receive these 3 items: the Eyeko Fat Stick in Satin, the Leighton Denny Miracle Mist and a Fango mask. Check them out on our Sneak Peek page: http://experience.glossybox.com/us-2016-july-sneak-peek-2/.
While we typically do not offer exchanges, I would be happy to make an exception for you in this case. Please choose an alternative item from the list below and we will ship it to you right away!
Rebecca
That’s a new response from Glossybox, but it still doesn’t explain the huge differences in value between the boxes that included the Nuxe oil and the boxes that did not. $46 vs $4.50 is not at all appropriate. The response that they sent me was that they try to make the variations as close as possible in value, but I have no idea how they justified the Nuxe oil and Too Faced lipstick vs a $2 drug store nail polish and a crappy shower oil. Makes zero sense. I mean, if those things were so great, why didn’t I get an e-mail touting the Sinful polish like the e-mails touting the Nuxe oil?
Also, when it says the Nuxe oil “in every box”, that sort of gives subscribers, including bloggers, the green light to share it with everyone as a spoiler. I’m not sure how one is expected to interpret “in every box” as “specific subscribers who were scheduled to receive that item”. They also contradict themselves in that you got the e-mail – but apparently you were never going to get that variation. So they’re saying that ONLY the people who got that e-mail were getting the variation, except you’re proof that that’s not true. It sounds like they need to get their story straight.
Their use of the word “scheduled” is also interesting – maybe “selected” would have been a better choice – because it makes it sound like some of us are scheduled to get high value variations sometimes, while others get low value variations, and vice versa. Frankly their variations should be similar in value, and there’s no hiding that July’s variations had enormous disparities in value that are still unexplained.
Mandy
Rebecca,
You’re exactly right on all accounts! I don’t understand why they used the term “scheduled” like some subscribers are going to be scheduled to get higher valued items at specific times? Weird! I find it interesting that in a day and age where social media, blogs and YouTube are so widely used that Glossybox would even attempt this bait and switch bull?! It’s not right and they’ve forever lost a customer. I was legit going to sub for a year when my six month sub expired. Too bad Glossy…guess I’m just going to have to pick a different sub! To be quite honest…the only reason I signed back up was for the boxes! LOL! ? I didn’t mind the $3 polish when it was a legit color and not part of a specific 2 step system. That was weird! I received the top coat which I will never use because I won’t be buying the polish. I might have tried it had it come together as a set. Is Glossy that cheap that they can’t include the other $2-$3 polish that should come with the top coat? Glossybox has just turned into a cheaper version of OuiPlease…pretty on the outside but disappointing on the inside. ?
Mandy
Honestly, I think they are full of ?! If they are just giving out $50+ product to just a few randomly selected subscribers that is a really bad business model in the day of social media. We’ve all seen out well that’s worked out for OuiPlease and if Glossybox is going to start doing this then I’m out! I signed up under the Memorial Day plan and my subscription expires in September. I will not be resubscribing unless they offer some wicked awesome deal. Glossybox, Boxycharm, Birchbox and Ipsy were my first boxes and I loved Glossybox until early this year it seemed very…off. I cancelled and when the Memorial Day plan was offered I just couldn’t resist but now I regret my decision. I emailed them back a screenshot of their email to me and requested information about the various products they offered as a “shut up and go away gift” but I haven’t heard back yet. I emailed them 8/11 at 11:36 am and didn’t hear back until 8/11 at 2:36 pm, so they did make it within their 24 to 96 hour window. I really hope they don’t continue to do this. I would understand if the Nuxe was a promo for signing up but a lot of people who received it weren’t new subscribers and/or didn’t sign up using the promo code they claim they would have to use. It’s just weird!
Lauren
I got the sinful colors TOP COAT polish (not even a color) and the shaving oil. I actually turned out to really love the oil and I think I’ll buy it again. But the sinful colors polish was such a fail. Those are 2 bucks at the drug store and it’s a clear top coat. Annoying. On top of that, I didn’t receive my box until August 2nd… I emailed them to ask why I didn’t get the other things that were supposedly “guaranteed” and why it was so late and got no response. I emailed again to ask to cancel and still no response. So I just cancelled online. It’s too bad because I have been a subscriber for a year now but that was really uncool.
Rebecca
I wonder if their crazy “subscribe and get x boxes free” (x=2 or 3, depending on the day) are because long-term subscribers like you are angry and kicking them to he curb. I can’t cancel because I paid for the year through Gilt City, but once my October box comes, I’m done. If I could cancel, I would. I think they’re going to get an even bigger wake-up call when all the Gilt City annual subs run out, and people don’t resubscribe. I suspect that there will be another hard-to-pass-up subscription deal leading up to Christmas, and they’ll sucker in a whole new “generation” of subscribers to disappoint.
Cherished1
I signed up for the 3 months at $14.99 a month. This is my last month and will be canceling. I have tried several boxes and this one is terrible! The boxes I’m useing to hold make up and seem better than the items I’ve gotten. My last straw was the 3$ sinful colors 2nd step top coat they sent me that only works with the one type of sinful colors gel type polish! I mean they.couldn’t even include the nail polish that you have to use with it! More and more complaints I see about them the angrier I am. Not to mention my July box came Aug.1 and that was after I was receiving emails from around the 12th telling me my box shipped. I got that email 4 times with 4 different tracking numbers and they blamed the postal service every time when I know it was them not having the boxes ready to ship! I’m done with Glossy Box!
Ragan
Cancel before the 15th or you will get charged again. You can cancel online.
Valerie
I received the least valuable assortment of items and emailed their customer service their own photo stating that the oil is “in every box”. I received the same form reply and the offer to choose one of many far inferior products as a replacement. I just informed them that if they do not fulfill the order as advertised, I will report them to the Better Business Bureau for false advertising. I suggest anyone else who was deceived do the same. It is illegal to falsely advertise the way they did, and while a $50 oil isn’t the end of the world, companies should not be able to get away with such horrendous practices.
Donna B.
I have come to believe that some of the comments here may not be from actual subscribers, or MSA fans. I’ve seen this happen before in forums when discussing a product or business. Just mho.
And Dawn, the comment below, is absolutely correct about the BBB. I investigated them a while ago, here in Los Angeles, and in other cities, and they’re completely fake and useless. It took the LA Times a few more years to do their own investigation and conclude that, indeed, businesses pay to be listed and have comments there suppressed.
If you actually believe an internet business has shady practices – and I do not believe this at all about Glossybox, or any box I’ve read about in 2 months on MSA – they’re just small businesses, and not always perfect – you should report it to your state Attorney General. They at least keep reports, although take action? Very rarely. But that’s our government!
Rebecca
I’m not sure I understand what you’re saying. You think that some of the people commenting are complaining about a company based on others’ comments about their experience? I assure you, I’ve been following MSA for over a year and have been subscribed to Glossybox, among other subs, since November. I haven’t read anything from anyone else that leads me to believe that people aren’t actually subscribers, and I’m not sure why it matters whether or not they are existing fans of MSA?
Jessica T
I never got a reply from customer service
Traci Rhein
I looked further into this and found out they were dropped from the BBB a few years ago…not surprised
Traci Rhein
I just went ahead and filed a complaint with the BBB. Tired of no resolution and no replies.
Coco
My box had the glove, nail dry spray, sinful nail polish, eyeko, and the shower gel. I didn’t update my new address before the first of the month so my box was forwarded to my new address. The “sorry I missed you” slip left by the mailman said I owed $5.75 for the forwarding of the package. I just left it at the post office. Not paying an additional $5.75 for a box of stuff I won’t use.
Diana
I got my box yesterday and I got the exact same box Liz did. Although the shipping was REALLY late I’m happy with the contents of the box. I love the Too Faced lipstick and was happy to get a new one.
Mandy
Did you sign up recently? They are claiming that those who received the Nuxe were subscribers that signed up using the promo code “POOLPARTY” which I don’t understand since other subscribers signed up under other promos and also received the Nuxe oil. I’m glad that you received the Nuxe! 🙂 You’ll have to let us all know how it works. I’ve read quite a few reviews and it sounds like a fun product.
Jenn
I got my July box yesterday, along with the 2 extra boxes that went along with a new signup. My July box was great – I got everything that was listed, luckily. I can see why people are disappointed if they got the subpar substitute products. 🙁 My two extra boxes were the April and June boxes – not bad, but not great. I didn’t cancel before the August billing so I’ll be getting one more box, which is looking ok so far.
Shannon
I’m generally not one to complain but this had to be the most disappointing box I’ve ever gotten from Glossybox. I also got the nail polish and shave oil instead of TF and Nuxe. Very underwhelmed by the rest of the box too; the Eyeko stick is too pale for me and blends away to nothing but glitter, and I don’t even know when the heck I’ll use the Glov thing. I feel like I get a single-use sheet mask in every Glossybox lately, and we just got Sinful Colors polish last month. The only thing that *might* be cool is the nail spray, but I haven’t had the chance to test it out yet. Pretty disappointing though when you really have no desire to keep anything in your box.
My sub was a yearly through the Gilt City deal from last year, and for the most part Glossybox has been pretty meh for me. This month feels like a flashing neon sign to let my sub end after the yearly is up. My July and August Birchboxes are telling me the same thing for my former favorite subscription…probably for the best. In a few months I’ll be down to just Play and Allure for beauty boxes; at least my wallet will be happier! :p
Alice
Finally someone says the eyeko is a disappointment! I’ve been thinking I’m alone in that – there’s no color, it’s one of those ghost eye products that swatches fine but doesn’t deliver on your actual eyes!!
I think I only like the sheet mask, which means this box was a waste of my money — even ON the gilt deal.
Rebecca
Same here, except I dropped Birchbox in June when they announced their point system change and just dropped Sephora Play because it just didn’t seem worthwhile to me after three boxes. It’s a solid $10 box, just not for me. I wanted to try Allure but was turned off by their own customer service issues that I read about here in May or June.
So when my Gilt City GB sub runs out, I’m down to Target and Amazon boxes, when I decide to buy those. I’d like to start using up my stash, then pick up Boxycharm or a K-beauty sub.
Cathy Spicer
I was disappointed in my box this month too; I thought we were all getting the Nuxe oil. I purchased the holiday special GB that had a full size of the oil (non shimmery) and love it. I got the shave oil and Sinful Colors nail polish. Definitely not an equal value in my book. The thing I was most annoyed with is the Sinful Colors Kylie line has multiple products. This was the ‘color’ step but they didn’t include step 2 (I know it’s a top coat, but considering the low pricepoint of Sinful Colors I think they should have included both). And comparing a TooFaced melted (even in a small size) to the full size shave oil or drugstore nail polish? Not even close. The June box was a yawn for me too. I’m up to renew in August, thinking about switching to BoxyCharm.
KC
When checking on my account, I just noticed that Glossy’s homepage indicates that we are slated to get a Trifle Lip Parfait in August, too?
Not sure if that has always been visible or was just released.
Liz Cadman
Sorry this post was from earlier today but accidentally hidden: https://www.mysubscriptionaddiction.com/2016/08/glossybox-august-2016-spoiler-2-buy-1-box-get-2-free.html
Donna B.
Thanks Liz!! I hear the postman knocking on my door in the [email protected]!
Donna B.
You’re right, KC! After I persistently (and politely :)) asked them, got a link to the spoilers page, which we can keep checking. 🙂
http://experience.glossybox.com/us-2016-august-sneak-peek/
Ann
Even though I got one of the “good” boxes, I don’t like the Luxe oil. What do I dislike even more? A company who has no accountability. I’m cancelling on that basis alone.
Christina
I’m leaning towards canceling too. I’m going to give them one more month and see what I think. I got the two free boxes for subscribing, but honestly I just won’t use a majority of what was in them. Not sure how I feel about the Nuxe oil. I already use and love the Marrakesh oil (fabfitfun from spring or winter – I forget) so I’m a little hesitant to change. Any tips on using the oil in your hair?
Dawn S
I used the oil on my hair before hitting the beach, went a little heavy handed with the oil and put my hair up. Not only did it give a nice sparkle in the sun, it acted like a deep conditioning treatment and protected my hair from the water. After my shower that night to get off the sunscreen my hair was so soft. Highly recommend!
Ann
I got the box Liz got. I am not crazy about the Nuxe oil either. I started a 3 month sub with the 2 free boxes code. One of the other boxes I got was the Red Carpet one. Just eh. The third was the June box I think. My 28 yr old daughter went through all 3 boxes and only wanted 2 items. That speaks volumes.
Christina
I felt the same! I’m 36 and I love good skin care items like a good eye cream or moisturizer, but I was just not impressed. :-/
Alisonka
I signed up for a 3-month sub. Got Sinful Colors nail polish in both June and July. I don’t like to get nail polish very often or at all… and Sinful Colors?? seriously??? I thought this was a high end box. Apparently, they don’t care about getting and keeping new customers. Cancelled, unfortunately too late to not receive August.
kim
Well I surely wish my box would have looked like Liz’s!! My was a horrible MESS!! Instead of the Nuxe oil and melted lipstick I got a $2 Top coat nail polish and a gawd awful smelling solid perfume……….I as well contacted Glossy via email—No response, on my account page—no response, finally after posting on their FB did they respond and gave me some garbage response about sorry for the confusion subscribers were to get three items blah blah blah…..Um NOOO….there was no confusion you LIED Glossybox YOU put out an email that specifically said in EVERY box would be the Nuxe oil!!!!! I cannot wait till my yearly sub is up this box is going bye bye!! No accountability for their mistakes….to me that’s just bad business. They should send every customer that did not receive the shimmering Nuxe oil in their box one out and apologize. If you can’t follow through then don’t send out the spoilers Glossy!!!!!!
Jessica T
I want to send an email to complain. Does anyone have a screenshot or link to the nuxe spoiler in case they try to play dumb? I can’t remember where I saw it.
Traci Rhein
Liz has it posted above.
Heather
I received the Nuxe oil, but could not use it. Does anyone else think it smells terrible? I tried to wear it, but the scent was awful.
Christine Martinez
Yes, I tried, and while I like how it looks, I had to go wash it off. The smell got to me. Yuck! Also, the pumper keeps clogging on me. I will give this to my daughter in law.
Annie
I am guessing you don’t get along with your DIL if you passing along a malfunctioning, stinky oil. LOL
KC
I didn’t like it either – it reminded me of my grandmother. After all the hype, I was excited to try it, but I just ended up giving it away to an older lady at work.
Amie
I was excited about the nail spray but then I looked and saw that the active ingredient is butane…not sure that I want to be spraying lighter fluid on my fingers.
I also got the Sabon bath gel although the card indicated that I should have gotten a lotion too…and when I went to review my box it asked me to review the lotion too…that was an awkward one to complete. I would contact them for replacement but I really don’t need another sample size lotion. Disappointing all around.
Lola
Not only does the nail spray have butane it also has propane. No relaxing spa night to do your nails, it would end up being a barbecue. LOL.
Luna
So that’s what I’ve been inhaling every time I’ve been using the nail spray. 😛
Elizabeth
I got the same box as Liz–no idea how I got so lucky–and I love it! June’s box was so disappointing, and this totally made up for it. I have to echo everyone’s complaints though. It was deceptive of Glossybox to advertise that everyone would receive the oil and then not send it. I also think that if there are box variations, they should amount to an approximate equal value, and it would be nice if they were based on customer profiles. The value difference in July’s boxes is absurd! And this isn’t the first time they have done this. I was one of the people a few months back that got the $3 Not Your Mother’s hair spray instead of the expensive perfume. This time I somehow got lucky, but I don’t expect to again.
In fact, I don’t know if I was even supposed to get these items. I had a weird experience with the shipping this month…. I got a shipping notification around July 20th, but every time I checked FedEx’s website for a few weeks it never updated past “label created” or something like that. In August, I checked Glossybox’s site to see if I could get more info, and my surveys were up. It showed that I was getting the shave oil and topcoat (of course I was so upset due to the Nuxe spoiler). Then a few days later my box arrived with the more expensive variations. Glossybox’s website still shows that I received the shave oil and the topcoat.
Danielle
I received a box with the Tree Hut oil and the SpaRituals nail polish. If everyone had gotten that, I would be satisfied with my box, but the spoiler for Nuxe oil had me very excited, and it was very misleading.
I’ve had Glossy for about 1.5 years now. The first time, my husband bought a yearly subscription as a gift for me. I wasn’t going to renew because the value didn’t seem to be there, but then the Gilt City deal came out, and I continued my subscription through that. I will not be renewing again unless they make some pretty big changes.
Lindsey
this is not the first time glossybox has sent me a WAY undervalued box as compared to as what others received.. it is completely random because i have never asked for shower gels or nail polishes as ive received……ive subscribed since 2013! there is not customer loyalty or anything either. just very disappointing…i still liked the other 3 items….but geesh….pretty unfair…i dont think any box should send out different variations unless its doen like ipsy where they are all different. the values should definitely be more equal!
Toni
And let’s just throw it out there that the boxes have never been based on profiles not for me !
JS
You’re so right…they’re NEVER based on profiles. On their FB page, when tons of people were complaining that they didn’t receive the Nuxe (as promised in the spoiler), GB repeatedly responded that “your box varies based on your profile”. This is a load of BS! Many people (myself included) noted that our profiles listed dry skin as an issue…yet didn’t receive the oil. I don’t know how they determine who gets what…but it definitely doesn’t seem to be related to what we state in our profiles…and for GB to repeatedly spew that BS is, frankly, insulting!
Dana
Glossybox dropped the ball on this one.
Alice
It gives me a stomachache every time I see the nuxe oil in this box – I didn’t get the oil or the lipstick, I got a $3 sinful colors topcoat and the $2 shower oil AND it leaked everywhere.
It’s embarrassing to sound so pouty, and I do apologize —- but I also feel I shouldn’t have had such an unpleasant boxing experience compared to other people. My box itself is destroyed from the oil, and everything in the box had to be washed. It was really just awful.
Please get it together Glossybox. You have so much potential, but your customers shouldn’t feel so discouraged.
Starlet
I had the exact same experience with July’s Glossybox. Extremely disappointed. Now they have out right lied to me by telling me they are replacing the leaky shower oil with a product of my choosing. According to their email the replacement item I was promised should have arrived this past Friday and I have yet to see it. This keeps up and I will be canceling soon.
Jay
You don’t need to feel embarrassed for being dissatisfied in a product you’ve paid for – especially when it differs radically from what the seller advertised. Don’t let anyone complain-shame you!
Rebecca
Same here, still disappointed in Glossybox and their lack of positive follow-up customer service. I got a regular pink box, too, whereas it looks like Liz got a cute summer box. I suspect that they intended for everyone to get the cute summer box with the Nuxe oil and then couldn’t meet demand, so all newbies and some existing subscribers got that, while the rest of us got horrible substitute items with plain boxes.
Boo, Glossybox, boooooooooo.
Jay
Liz’s box looks like a regular pink one. All the U.S. boxes for July that I’ve seen posted on social media were regular pink boxes, regardless of content. One pic in this review is of the product card folded up – maybe you’re thinking that’s a pic of the box?
(Regardless, they totally need to get it together. False advertising, $50 variation disparities, and evasive denials from CS aren’t the markers of a thriving sub box.)
Has anyone else noticed that the Glossybox rep, ol’ “Gabrielle from GLOSSYBOX” hasn’t chimed in on these threads for a few months? Not that I’m complaining – her posts weren’t a particularly helpful or informative source, but I wonder what (if anything) her recent absence indicates.
Sarah
No i am in the same boat as u , i got the same thing and was very dissappointed.
Traci Rhein
Anyone else also get a travel sized nail spray? Mine was half that size.
Laura
The one in the picture is the one we all received – full size is only a little over 2 ounces.
Traci Rhein
I’ve been contemplating what to do with this sub but after reading all the comments I’m officially cancelling. I cannot justify paying full price for a box that has lower value than of those that bought it on a deal or newly subscribed.
Treat your loyal, full price paying customers better.
