FabFitFun Summer 2015 Box – Complete Spoilers!

ByLiz CadmanJun 8, 2015 | 120 comments

FabFitFun Summer 2015 Box Spoiler #2 + Coupon!

Thanks to Nancy M. for letting us know about this spoiler picture she spotted from Cosmopolitan magazine for the Summer 2015 FabFitFun Box:

FabFitFun Summer 2015

24 karat gold necklace by Wren (ARV: $100)

Everday speaker (ARV: $35)

lip gloss by Tarte (ARV: $19); one (1)

I’ll Make You Look Amazing Daily Spray by Gorge (ARV: $24)

Intensive Care Spray Moisturizer with Aloe by Vaseline (ARV: $6.49)

FabFitFun and CosmoBody jump rope (ARV: $14)

Inkling Roll On Perfume (ARV: $25)

Scratch Nail Wraps (ARV: $12)

gift card to Headspace (ARV: $36)

If you haven’t signed up yet, use coupon code MSA10 to save $10 off the summer box (on sale now – regularly $49.99).

What do you think of the spoilers? I'm excited!

Posted in Subscription Box Spoilers

Liz Cadman

Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

Read More By Liz Cadman >

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120 comments

Kim

Im a subscriber and no Summer box yet…I read email that they went out not too long ago so hopin its on way??

Marina

I emailed them this morning asking where my box was since I hadn’t received an email. Got a response within hours saying they were backlogged due to July 4th and people being able to customize products. Then received shipping confirmation an hour later saying my box will be delivered tomorrow. So I suggest tryinng to email them.

Sara

I did the same last week- got a response that they were back logged because of the customizations and the upcoming holiday, but that my box would go out early this week. Still nothing. If they are having problems meeting the demand, perhaps they shouldn’t launch another variation on the box (with water bottle and sunblock) until they have fulfilled all their orders! A simple email saying they are slowed down would help as well. I suspect they are waiting for a shipment of one of the items if it is this slow- original promise based upon when I signed up, was that the box would ship the last week of June!

maribel

I received the spring box and I absolutely loved it! Now that I read the preview for the summer box, I’m even excited for all the goodies!!!! 100% satisfied customer.

April

This will be my first box and I have to say I am definitely not impressed. I guess I’m looking forward to the speaker and the lip gloss though $19 for a lip gloss is clearly overpriced. We shall see. I really dislike all the necklace options. I don’t wear perfume and moisturizers because I tend to be allergic. And I have very fine hair and as a general rule don’t add a lot of extra product. I loved the Spring Box which is what sold me on the subscription. Wish I could get that one instead. :/

Julie

Has anyone received their shipping for this box yet?

Erin

I haven’t received mine yet and I have the annual membership.

Mandy

I got my shipping notice yesterday.

Dani

HELP ladies! Has this happened to anyone else? I purchased a year long subscription after Liz posted the Tarte spoiler, assuming as I thing anyone would, that since they were already promoting and issueing coupons for the summer box, that my first box would in fact be the Summer Box. I came home today to the Spring box, which I do not want AT ALL! I emailed customer service so we will see what they say but just wondering if this happened to anyone else. I’m sure many people signed up after the spoilers came out and I cant imagine anyone who did was planning on getting the Spring box.

DeAnna

also happened to me! they sent me a return label and refunded me. However I am still have issues with them, part of the reason for the spring box was that I resubscribed for the summer one at a reduced cost of 39.99. Checked my card last night and I was charged 49.99 for the box, just contacted customer service.

Dani

Forgot to check that I want to receive notifications 🙂

Taylor

I am very excited for this box! I do hope there is a workout included with the jump rope. 🙂

LK2

This box looks like a win! I was very disappointed with my first box (Spring). Looking forward to receiving 🙂

Sarah

I’m pretty excited for this box. I can’t wait!

Jazzy

LOVE IT! Nice curation here, it seems like a really fun summer box to me, I wish they would hurry up and ship!

Jennifer

I think there have been cancellation problems that they are aware of. They do that thing subscription companies do to try to trick you into not cancelling when you’re going through the process. The only way you can be sure you’ve cancelled is if you get an email.

However – I emailed them today and told they needed to refund the charge or I would follow up in not nice ways. The immediately responded cancelling my account, refunding the money and offering a $10 off coupon if I want to come back. So I think they are getting more responsive!

Lauren

Does FFF bill a season in advance? My summer box is paid for and on it’s way but I was billed another 49.99 today saying it was for the date range of June 10 – Sept 10.

I sent an email asking – but in other people’s experience, was I just billed for another summer box, or is this a really early billing for the fall box?

Lauren

Just got the reply – it was the spring box they sent me (on an email that said it was for the summer box…). They offered to let me keep the Spring box for a 25$ refund (my box was delivered today). Spring box wasn’t for me, so I’ll be sending it back.

Cay

The Spring box is what’s on the way. This just happened to me. The Spring box came to me yesterday. I just signed up also and my invoice stated Summer box and they went ahead and sent me the Spring. Which I already had received as a gift and did not even really like. So I certainly didn’t want another one. I contacted them and explained this and they allowed me to return the Spring box and I will be getting Summer box last week of June when they ship to everyone. I was not pleased at all that they took it upon themselves to send me the Spring box after I specifically signed up for Summer and that’s what my invoice said. However, they did resolve the issue quickly and were very nice about it.

Elena

YES..you were charged.for what exactly iam not sure because i just signed up for the summer box too.this is what the site says..

“You will be charged immediately upon enrollment to guarantee your spot on the list for the current season. Thereafter, every three months (so, four times a year) when we release our seasonal box, your credit card will be charged $49.99 7-10 days before the box goes out (California sales tax may apply). Specific billing and shipping dates will be pre-announced each season.”

“For the Summer 2015 Box, we will begin to charge quarterly members on June 8th.”
So,I dont know if the initial payment was for the summer box or just a fee for a spot in line to get one and we are now paying for the summer box..i wish i couldve got an email with a heads up that they were going to charge this way.

Laura

I live this box! Just wanted to let the annual people know that the select member area of the account is up with choices for the speaker, necklace and lip gloss.

Cloud

I have a yearly sub and can’t log into my account to choose. Anyone else having any luck?

Mona

I’d love to see the necklace/speaker options too!

Megan

The necklace has 6 options. Heart, moon or horse shoe in either gold or rose gold for all three. The speaker comes in pink or teal. Folks with annual subs can also pick the color of the lip product there are three options to choose from for the tarte lip product.

Megan

Can you share the options for the items? Are there more than 1 necklace available?

GigiR

Well I know I may be in the minority here just based from what I am reading, but Iove FFF and am totally looking forward to this box. I love all things tarte and I am digging the speaker! I don’t know if I am miscounting but I see 10 things… What is that in the black rectangular packaging?! I can’t wait for them to ship these out!!!

Marissa

I don’t know about this problem with canceling. I called to cancel my mom’s account after winter and it was a breeze, I even called after I accidentally upgraded my account and they were able to refund it before it was ever even charged to my card. CALL people! The website seems to be useless currently but people are still useful! As for this box I’m not overwhelmed. Not amazing but not bad either. I wish I canceled and got the juice peel with my box instead of paying $53 for the same box others are getting for so much cheaper! I want more perks for being subbed 🙁

Sara

If you can get them to answer, I tried calling three times yesterday and a recording was the only thing that picked up. It said all lines were busy the first time and I could leave a message. The 3rd time it called it just rang and rang and then a recording picked up saying I could leave a message. Very unimpressed with their customer service. At least they are refunding everyone’s account.

Anthonette

I find it suspicious that this is happening to so many people. I’ve cancelled my account online twice. Luckily, the card I have on file is expired or I would have been charged for this box. I am not sure that I am willing to sign up with Fab Fit Fun again knowing that canceling is such a hassle.

Angela

Liz, since a lot of people have been saying they have issues with FFF refusing to cancel subscriptions, would it be possible for you to contact FFF for an explanation? I feel like you have more clout than any individual subscriber because of MSA, and if they refuse to acknowledge an issue, that’s something that potential subscribers should be warned of.

FabFitFun CS

Hi Angela,

We would never refuse to cancel a membership. We have heard some customers have had trouble when logging into our site to cancel and are using a mobile device or Safari or Internet Explorer as a browser. We always send a confirmation email after a cancellation has been made so if anyone has canceled and not received that email the best thing to do is send us an email and we can take care of it manually. We also do not require cancellations be made by logging in. We are more than happy to take care of a cancellation request by phone at 855-313-6267 or by email to our cs team at [email protected] . Our Tech Team is also looking into the cancellation system to make sure any bugs on the mobile site are worked out. We absolutely adore our customers and hate to see so many people having a hard time, we only want to create good experiences and encourage anyone who is not having a great experience to reach out to us and let us know how we can accommodate them best.

Angela

Funny, I tried canceling via Chrome (on a computer) and was unsuccessful – what browser should I be using? Someone already mentioned that they can’t access the site using Firefox, so what does that leave? Opera?

Sara

How fishy it is all of a sudden the FFF is responding to some complaints on here and saying it’s so easy to cancel just go through the dashboard on their site. Yet we’ve all tried that, haven’t been able to cancel it and were charged again. I just called to dispute the charge with my CC company and I can’t yet since the charge is still pending.

VA Mom

Sara dids they get back to you? Same thing happened to me but I just got an email and refund they were very apologetic and offered me a discount so I ended up staying. What about you?

Sara

They did get back to me today, and said:

” Hi Sara,
Thanks for writing in, sorry to hear you had trouble cancelling. Since you were an annual member your account auto-renews each year which is why you were charged today. We’ve gone ahead and canceled and refunded this for you, you should also have just received an email confirmation of this.

We are currently upgrading our systems to make the site more user friendly and we do hope to see you re-join in the future. We’ve added a $20 credit to your account toward any future purchases and hope you decide to come back. If there’s anything else we can assist you with please don’t hesitate to reach back out.
Have a FabFitFun Day!”

They offered the $20 discount but I’m so mad over why my 6 previous cancellation attempts didn’t work. I’m really put off by the company, I don’t think it’s a “technical glitch” that’s happening to everyone. When I emailed I said I tried canceling right after I got the spring box twice, and never got a confirmation, I checked it a couple times after that and each time found my account was active so walked through the steps again. Like someone else said what browser can you use to cancel? I used Firefox and Chrome, I don’t have a smartphone, so mine wasn’t a mobile device glitch. I won’t sign up for their box again, I’ll stick with PopSugar for a while.

MET

Just curious – when you cancelled did you receive an email? I cancelled a while ago and received the email confirming the cancellation (which I kept). It really sounds like it could have been a technical glitch.

I ended up signing up again with the annual subscription so it’s working ok for me (i.e. can’t test the cancellation).

Jenn

I cancelled, got my confirmation email and even submitted a survey I got as to why I was canceling. Box came today…NOT happy right now and while calling all I got was a voice mail.

Sara

When I tried canceling the 6 previous times I walked through all the steps but never got the email confirmation. I was able to cancel it through the dashboard right before they responded to my email. And did receive an email confirmation, but how come that didn’t happen the first 6 times is my question.

Sara

I’m furious, I’ve canceled my account 3 times, but it still says active. I just got an email today saying payment confirmation, charged me $180 for another whole year! I tried calling and the number is just busy you can “leave a message”. So angry, once I get this crap canceled, never again will I subscribe to FFF.

Sara

I’ve tried again three times today to cancel my account on their page and I just did it. I walked through the steps again for the 6th time and it finally says account expired and got the confirmation email immediately. I already emailed complaining about being charged $180, they better give me a refund.

Allie

Can you contest the charge with your credit/debit card company?

Cay

They tried to bill me, but luckily the cc on file had been canceled. After they triple billed me for the Spring box, I canceled the cc. They did reply with an apology and refund for 2 of 3 charges, but completely unacceptable for them to have this issue repeatedly and not resolve it.

Jessica M.

I like this box, although the jump rope I could do without. It would have been nice to have some sort of healthy snack, but overall this box is a win for me.

Dinah

I’m really excited for this box! I’m glad I forgot to cancel this box because the items and value are so hard to pass up

Leilana

Just wanted to say to those that are having problems with cancelled accounts being billed/showing as active, it is worth it to contact them. I had this exact problem in February (which makes me believe there is a bug in the system somewhere), but, was able to get everything resolved to my satisfaction. I will probably buy the summer box when they offer it at a discount later in the season, with confidence that IF I do have a problem with billing/account cancellation, that their customer service will resolve it to my satisfaction. Just my experience, but, this is a good subscription box, and I want others to feel confident in trying out this sub.

Sarah

Sounds exactly like what happened to me after the winter box , I kept canceling my account over and over but it would still say active. Finally I got nervous that I would be charged for the spring box and had to e mail them to really get my account canceled

Hallie

Ugh, I canceled and was still charged. The box doesn’t look too bad, but still I’d rather have my $50.

Angela

Same here. I actually tried canceling after the winter box (wasn’t excited for spring) but after getting the bill I thought it must have been a mistake on my end and I didn’t complain even though I didn’t want the box, but I’ve tried to cancel several times between then and now (and was always told I would receive a confirmation email in 5 days) and I was still billed today.

Seriously, how is this not completely illegal? I just emailed them; once I get this fixed I will tell everyone I know to stay far away – it’s just not worth the hassle.

FabFitFun CS

Hi Amy,

Thanks for writing in. Sorry for any misunderstanding, we do not see a previous cancellation request on your account. Did you want to cancel after getting your Summer Box or did you want to cancel and receive a refund fro this purchase? We’d hate to see you go! We will do just about anything to keep you on, is there anything we can do to keep you as a customer?

Thanks for being the best part of FabFitFun!

Megan

Me too! I know I cancelled before the last box and they still sent it and charged me. I cancelled again knowing it was well before the dead line for the summer box and sure enough today I got the charge for the summer box, I also tried to take my credit card info off the site and it won’t let me. This box is impossible to cancel. Ugg!

FabFitFun CS

Sorry to hear you are having trouble canceling your account. Please email [email protected] and we are more than happy to take care of this for you. Simply supply us with your accounts email address and let us know you’d like to cancel your account and be issued a refund for the recent charge. Sorry again for any trouble!

Emmy

That’s funny, I have the exact opposite problem as everyone else; my account says “not active”! I never canceled, and I never got an email offering me $10 off to rejoin. The Tarte and speaker are enough to make me happy if they send me a box, or order in the late summer when they go on ‘sale’.

FabFitFun CS

How strange! We would love to look into this for you. If you email [email protected] and mention this post, we’d be happy to take care of this for you.

Emmy

So much for going on my account to cancel, finding my account not active, and assuming I was not a member….I just got the bill. lol

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FabFitFun Summer 2015 Box – Complete Spoilers!

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