BoxyCharm Beauty Subscription Box Review – June 2015

How long does it usually take to get a response from them? I sent an email about my two damaged items six days ago and haven’t gotten anything back, not even a generic ‘we got ur email blah blah blah’ email, like a normal company sends.

Can you cancel your account from Boxycharm’s new website? It says you can on the FAQ’s but there’s no cancel button on my subscription or addresses. Even under your subscriptions it says no subscriptions.

I also received the cargo eyeshadow instead of the lipstick…disappointed!

Love, love, love this box! I received a beautiful pinky nude lipstick and it is gorgeous – perfect shade for me. I am looking forward to testing out this mask since I am pretty vigilant about masking during the week – a little quiet “me time” is always what the dr orders in my house 🙂 I love the nail polish Liz received, mine is more nude nude vs. pinky nude. Not sure if it will work, but I am willing to give it a shot! Thanks BoxyCharm <3

Did anyone else receive the Oscar Blandi hair serum instead of the lipstick? I really liked this box.

I have been wanting to try BoxyCharm, they seem to almost always have hit boxes and a great selection. I am concerned with products being cruelty free and even vegan (I get Petit Vour) so I decided to look up the items in this box. I was very impressed! They were all cruelty free, three vegan, including the brush. The fact that so many companies are becoming responsible is wonderful.

Crystal, thanks so much! You answered all my questions. I am going to sign up!

I am kinda confused. I went on the Beauty crop website to order the box and it charges shipping and handling. I have read several places the shipping and handling are free.
Another question, if you get that box, does that sign you up for future boxes? And how much is the box? Is the box quarterly or monthly? The website says”see you every month” Their products look really nice and I would like to try them. Any help would be appreciated. Thanks!

I received a blue cargo eye shadow instead of the lipstick. I would have preferred the pink/purple or green that I saw on the swap sites. I am glad I didn’t get the yelllow because I received that one in blush beauty box about a year ago… I cancelled boxycharm awhile back but was intrigued with the face mask and needed a new kabuki brush (this one is a mini kabuki) still pleased. I am happy to try the highlighting cream now too. I know I will swap the eye shadow and nail polish. I have tons of nude nail polish this exact shade or close to and blue eye shadow does not really suit these green eyes. I am still fairly pleased but the reason I cancelled is because I was only using one or two of boxycharm products at best. I would still recommend them esp if you do not have a lot of makeup.

Liz, I LOVE that nail polish shade!!!!

I just wanted to mention that Boxy posted on their Facebook page that the mask was $21 for this size… Eslor does not offer this size on their website (unless I just didn’t see it on there) so I have no idea if that’s correct. With all the issues they’ve been having, I’m surprised that they didn’t include a correction in the box since that post was made before boxes shipped. I don’t expect them to reprint the cards, but still… something.

It’s funny you mention the exceptionally late thing. I am expecting a replacement for the damaged bronzer in this box and still haven’t received the box. No shipping info either (although I can’t recall whether or not they ever send that). But it’s pretty darn frustrating to wait so long for it.

Boxycharm has not impressed me. I’m a new subscriber and 2 out of 3 boxes have had damaged items. I think that they punishe those with damaged items by shipping the next box with replacement items exceptionately late. I was charged on the 4th with no shipping notice at this time. I’m not sure what to think about this. I have multiple subscriptions, but haven’t problems like this with the others. I have had issues with lost boxes and damaged products with other subs in the past, but the customer service for boxycharm is substandard in my opinion.

I got the same items, with different colors for the lipstick and polish. The mask I’ve tried before in a foil packet from bb5, and I loved it, so to have a larger one is cool. It seems like more of a winter thing to me though? Idk, I just don’t think of masks when it’s 110 degrees outside lol. The brush is great, because I’ve been using the same brush for my blush and my powder for months now. The highlighter is pretty, and smells very nice, but it leaked a crap ton, probably because of the heat. The nail polish I got in volume 4, which is too pale for me to use, unfortunately. I never have good luck with nude polishes tho, since nude really just means ‘various shades of white people’ lol! The lipstick I got color 816, which is a really fun coral color, but it was mushed up into the cap when I opened it. I took pictures and sent an email, but haven’t heard back yet. I can always depot the broken items, but that’s a hassle.

On a side note, as a person who only gets two boxes, both on opposite ends of the scale, why is it such a bad thing that you got an item in another box? Like, it’s different if you got something in a previous box, but if two different boxes send you the same item months apart, why is that bad? Are they supposed to just assume everyone is subscribed to ten different boxes? Idk, it just seems like there’s some unrealistic expectations for sub boxes to never send repeat items or items that another box has sent.

Did anyone get instructions for the mask? Since this is NOT the full-size bottle it seems no instructions (or ingredients) are listed on it (nor in my box).

Liz do u know if we cancel but resubscribe later do we keep our charms ?? Or do we loose them. Thanks if anyone else knows anything about this please let me know . Thanks

My first BoxyCharm contained a broken Ofra Stripes Blush. They said they had no replacement to send me, but gave me 3500 “points” to pick out something from the rewards shop… which has been non-functioning for over a month, and per their website is expected to be down several more weeks.

Giving me points I could not redeem didn’t sit well with me so I cancelled. Then I was surprised to find this months box mailed to me. I checked my emails and they said they reactivated my subscription.

I sent them an email via their online system, but so far have received no response. I actually like most of the reviews I’ve seen of their subs, but their customer service is lacking all the way around and can’t see myself as a customer until this is resolved. Very poor way to conduct a business.

MIne came today. I am so happy I got a lipstick vs. a shadow (which I don’t wear). However, mine is color 818 and definitely not the above color…..more a red. I would have preferred Liz’s color.

I really like the box Liz received. That’s a nice wearable lipstick. I have a feeling I’m going to get the purple eyeshadow which I like but I have plenty purples already, or the yellow which I probably won’t wear. I’m Fine with the nude nail polish because I’ve already have plenty of reds, pinks and corals. Mine should be here today or tomorrow.

The full size product for the mask is $38 but for that price the container is 50 mL. The boxycharm container is 15 mL. So that equates to a value of $11.40 for that product. And seriously, who would pay $30 for a buki brush? IMO this box is not worth $118. I was kind of disappointed this month as well.

I’m really unhappy with Boxy right now… I got an email on 6/2 saying my account was reactivated (I guess the new website merge) and then my card was charged 6/5… but since then, no shipment email, no box, and no response for almost 2 weeks to my email inquiries. I’ve cancelled at this point, mainly because I don’t need more makeup/beauty right not but also because this is ridiculous – they can’t just take $21 from me and then send nothing and not respond to my inquiries! Thier new website merge has been a nightmare so this is really the time to have excellent customer service, not just ignore questions and complaints.

This is my 2nd Boxy Charm and I’m very impressed! I received the same box as Liz. I have already received 3 nude nail polishes in over a month so really not into nude color again. The lipstick is also a nude but it works for me. And the lipstick stays on for awhile! I would have loved the cargo eyeshadow! I got the cargo blush in a Birchbox in coral and I love it!
The value is definitely there with BC and I’m thrilled!

I recieved mine today, my box was the same except I got the Cargo eyeshadow instead of the lipstick. I got a really pretty light pink, I was hoping for the Oscar Blandi serum but no luck. I like the Bellapierre kabuki brush but I also got a Doucce one in my Glossybox this month! Also I got a Doucce lipstick last month. It’s a really good brand. Also at first for some reason before I actually read the card I thought the highlighter was a lip gloss of some kind! lol!

I got the same box as Liz and didn’t care for it. I don’t like nudes, don’t use highlighters. I feel like Boxycharm is on a steady decline for me, I’ve been trying to cancel the last two days but no one responds to my emails and I can’t do it on their new site. I just got the same highlighter in my May So Susan Lip Love bag, the mustard Cargo eyeshadow that some got I received in Blush mystery bag last year. The lipstick tube is kinda cool how it clicks, but not a fan of the shade. I’m on product overload and Boxycharm seems like one I should cancel for a while.

Awesome box!