GlossyBox Subscription Box Review – December 2014

I emailed GB to ask about receiving the shadow vs. the lipstick since I’d never seen them send out different boxes to subscribers. Here’s the response I received:

We have different version of boxes every month and customers are sent one version randomly. We started making different versions recently to accommodate the increase in our customer base. We hope this clarifies!

Am I the only one who didn’t know this? And am I the only one wishing that everyone got the same box so that there are no ‘hard feelings’?

Is this odd? I just received a second December GlossyBox. (No that is not the odd part–I re-subbed with the November 3 month code.) I knew I was getting a second December box but was fine with that because I loved the hand scrub so much. However, today I got the second box. And, there is no lipstick in it. Instead there is a Sumita champagne eye pencil (duplicate of the one that was in the June box. I am not happy about that as I didn’t want the first one, let alone a second. But the very odd thing is that the card enclosed has the eye pencil rather than the lipstick.

I did not know GlossyBox sent out different boxes! Did you? Has anyone else experienced this?

I also got this box late but i just figured it was because of all the xmas shipping. Regardless i loved everything!! I did get the Humbug (black n silver) Ciate polish which is totally my style! Not used to bright lipstick but this one looked and felt awesome on me! Ive luckily have not had any problems with their custo service either. HAPPY SUBBER!;)

I got silver glitter polish. Not that much into glitter but it’s not awful. My favorite item is the hand scrub. Love that! Looking forward to trying the mask.

I was just curious and looked up what was in the UK box and saw a really nice dual brow powder and a concealer quad. I wish we’d get something like that here!

I signed up in late November for the 1 year subscription. Included in that was the $40 holiday box. Yesterday i got sent this box, PLUS the holiday box PLUS the November box! bonus! was like christmas all over again.
I hope they dont charge me for the extra November box.

I loved this box and was really happy with the 3 full-size beauty products – I’ll use them all. The nail polish & lipstick will be swapped, because I just have too many. (I’d love to have a couple months without a nail polish, but maybe I’m in the minority there.) One of the best I’ve gotten!

I’ve seen a lot of complaints about GlossyBox but so far I have loved it. I thought this box was great. The pink lipstick was a flattering shade but I tend to wear bright colors in the winter. I wasn’t sure what to do with the turquoise nail polish but I have a deep blue polish and I layered the glitter on top and it looked great.

I’m sorry other people have had such trouble with customer service. It has worked well for me. Plus, the boxes are great for wrapping Christmas presents.

I’m new to this and I’m debating in subscribing or not?? I don’t like doing long term subscriptions, therefore you ladies with glossy box experience I need help!!!!!! can I just do one month and cancel if I wish not to continue or is there a fee for canceling after one month?

I also received the blue sparkly nail polish instead of the gold, which I was not very happy about it cuz I was looking forward to the gold. I do like this box except for the blue nail polish and the bright pink lipstick.

I love reading the reviews for Glossybox. Some of the items are great, but I don’t think I could spent so much on a box where the colors are not tailored to match my skin tone/style. I would never wear a bright pink lipstick! I’m still trying to look for a beauty box with better customization.

It seems that Glossy Box may have been forced to listen to all the complaints about late shipping. (Maybe many have raised their voice with their wallets; i.e., cancelled and given that as a reason.) I have a shipping notice for my December box which states I will receive it December 29 – 30. That is much earlier than I have received it any of the past months of my six month subscription. (This is month six.) All the other months, the last few days of the month is when it was shipped and I did not receive it for 7 – 10 days after shipment. In my mind, the ‘month’ of the box means the month of receipt, not shipment. I feel it should also be the month of billing as well.

I didn’t get the All Aglow polish and I’m so disappointed. I got a turquoise glitter that I’m definitely regifting.
I really wish that if there was more than one color option subscribers would be told that. It’s disappointing to be waiting for a specific color all month and then not get it. Its not even a winter color!

I really loved this box! I have to admit – when I saw the lipstick in the bold pink I was a bit afraid to try it. But I put it on tonight and LOVED it! It is bold but it’s flattering and looks like it will complement many skin tones. I would never have thought that I could pull off such a bright shade until trying this. In my opinion, that is what glossybox is about – getting a chance to try products that you might not treat yourself to, and overall having fun with the contents. This is by far my favorite box, and my favorite month.

I understand how all of you feel about Glossybox, however, despite their poor customer service through emails, they have become my favorite box. There products are always nice and the packaging is the best of any boxes that I receive.I didn’t get a shipping notice for my LE Holiday Box(which I ordered on Black Friday for $20 Yippee), but I got it a week before Christmas, which is a great surprise. I think they are much better products than BIrch Box or Ipsy. I feel like I always get my money’s worth each month, even if it’s at the end of the month. I did have luck getting CS to respond through Facebook. They reply right away!

I canceled after not liking the November box, which I thought was a laughable value. However they had already “processed” my December payment…so I just recieved my Dec box. HATE it. First the box is so ugly. Second, the nail polish I have is sparkly blue. Blue? In winter? This is that pool blue with glitter… in December??? Where is the cute gold one that Liz got? My lipstick is red, oddly the pink that y’all are not liking, I wish I had that as red and I do not get along… Especially this red. It is very intense, channeling the “addicted to love” Robert Palmer girl look red…which is completely opposite to my beauty profile. The rest of the items were interesting and great value/size, I’m sure I’ll use them but I’m not jumping up and down saying “wahoo, more leave in conditioner”. Glad I canceled my subscription.

Yuck, why do they always send out pink coloured lip sticks? I thought it would be more red for the holidays? Looks like I have to give it away to a co-worker or relative.

I signed up at the beginning of November for a full year and then with the deal where you get the Holiday box for free. I haven’t seen November’s box, the Holiday box, or December’s box. All status updates for November have been removed from my dashboard, and December’s update is just sitting at paid. Customer service says that November/Holiday boxes are back ordered while they get some more product in. Have to say I’m pretty unimpressed so far. Wish I hadn’t committed to a full year, but I’m hoping it gets better.

MSA website says there’s a coupon code for Glossybox. Where is it? I can’t seem to find it.

I believe they just get really overwhelmed with the high demand that it just takes them a while to ship out everyone’s boxes… they may not have as many employees as these other companies have so it’s less help to package everything at once. They may be behind in shipping but I feel the quality and presentation of their products makes the wait worth it. Yes I’m sure some times the products get damaged in shipping but it’s not always something they have control over. I have always gotten my boxes and never had a damaged box. I love this subscription and think they get attacked over issues that really they can’t always control.. also.. glossybox isn’t the only company that sends to bloggers first.. this is practically their only means of advertising so it’s no different picking up a magazine and seeing the new Too Faced spring lip gloss before it’s available for sale. Just my opinion.. 🙂

I received my shipping notice yesterday. It looks like they are trying to get them in hands earlier this month. I usually get mine last week of the month. I do love this box more than others I’ve tried so I’m keeping this one for a while yet.

Does anyone else find it interesting that My Subscription Addiction received their free “review” box sooner than most of us (including Liz herself) receive our paid-for boxes? When I started my own subscription addiction a year ago, I looked into Glossybox and received such rude customer service that I didn’t subscribe. As my addiction grew, I decided that I had to try out Glossybox despite my misgivings. My first box was was November 2014’s. I wasn’t impressed. I feel their seemingly high end packaging and website are what we are really paying for. They need to focus more on the actual products and better customer service, particularly their shipping/payment updates and information. Why can’t they provide better information about when we will receive our box? Ipsy and Birchbox do it and their customer service is far superior. I canceled right after I received my November box and when I canceled, they informed me I would still be receiving December’s box despite the fact that I had not been charged for it and wouldn’t be until weeks after I canceled. That is unacceptable. If a customer cancels their subscription, you should not charge them for next month’s box. I cannot say enough how much you should avoid Glossybox. It is most definitely not worth the $21 price tag and aggravation.

I got my November box last week and it’s completely ruined. All of the products except 1 were either broken or opened and spilled throughout the box. I was pretty upset since Glossybox makes us wait a month to get it and they can’t even properly package it. It’s been a week and they haven’t responded to my email regarding it and I doubt they’ll get back to me. If you’re thinking about subscribing to this company I would rethink it. You will never receive the box on time and you will be charged for the next box before receiving the previous box. Their customer service is horrible. I honestly wish I listened to all the other reviews before signing up. I’ve only been a customer for 3 months and these are all the things I’ve seen wrong with them so far. I cancelled and the December box will be the last one I will ever get. If you’re looking for similar products for the same price but faster shipping and better customer service I suggest Boxycharm.

I am not thrilled with Glosdybox. I just subscribed (ruelala) and for over 2 1/2 weeks my box shows paid however not packed nor shipped (obv) I gave emailed 3 times (no response other than my email was received) and I just facebooked them. I wanted yo know if I would receive by Xmas however without response nor box bring packed, I doubt it. HOWEVER, I Also ordered the holiday box (thank you for the code!!! As it was $20 and I should have that box by Tuesday.

My November box didn’t even ship until December 2nd. It’s one thing to ship later in the month but that is just ridiculous. I cancelled so December is my last month and i just cant wait to get it so i can be done with this company. I should have just listened to all of the horrible reviews and not signed in the first place.

I had looked at the website and didn’t see the option. I looked at it again in more detail and was able to figure it out and cancel it. Thanks for letting me know!