See New Skincare is putting a hold on their next box, originally slated for September/October, according to an email that went out to subscribers. "Over the past several months as many may have experienced, we’ve seen shipping and delivery delays that have frustrated us and many of you," the email reads. "Due to these circumstances we will be immediately pausing The Skincare Box effective for September/October." The brand owners say boxes will be automatically pushed to November/December as they work through supply chain issues, and they plan to give an update in September "as we know more."
Will subscribers be charged for the September/October box? According to the email, subscribers will not be charged for the the box.
Subscribers can still shop at the Skincare Wellness Store--and they'll get 20% off with code NEWSUB.
Here's the full text of the email:
Dear See New Community,
Bryn and I are so grateful for each and everyone of you who has subscribed and experienced The Skincare Box. As young business owners, we’ve grown and learned a ton through the opportunity to serve each and everyone of you. We are incredibly grateful.
Over the past several months as many may have experienced, we’ve seen shipping and delivery delays that have frustrated us and many of you. Due to these circumstances we will be immediately pausing The Skincare Box effective for September/October. During this time, Bryn and I will continue to work through these current circumstances to ensure we can deliver you with the best possible experience every single time.
Here’s what this means to you:
1. You will not be charged for any box over the Sep/Oct time frame.
2. You still have full access to The Skincare + Wellness Store at 20% off using your code “SEENEWSUB”.
3. Boxes will be automatically pushed to Nov/Dec. We will push for things to be resolved by this timeframe and will update within September as we know more.
During this time, Bryn and I will be working through all current supply chain issues we are experiencing to resolve and ensure that your experience with us is uninterrupted moving forward.
If you have any questions that can be addressed by our team, please feel free to email us and let us know as we will be happy to work with you and assist!
Bryn + Austin
Are you a subscriber? What do you think?