What is JustFab and how does it work?
JustFab is a monthly fashion subscription that sends clothing, shoes, denim, handbags, and accessories, and allows you to shop in two ways: you can shop the regular store, or you can sign up for the JustFab VIP membership. When you sign up for a VIP membership, you’ll take the Style quiz to note your size and style preferences, then each month, JustFab releases a new collection and they will curate looks that match your preferences which you can view in your personalized Boutique. Shop those looks at a 40% discount from what you’d get just paying retail, or skip the month (you have to make your decision by the 5th of the month). If you do neither, the $39.95 monthly membership fee will be saved to your account as membership credits, which you can put toward other outfits and shoes later. VIP members also earn points that can be applied towards future purchases.
What sizes does JustFab offer?
JustFab clothing runs from XXS through 3X and shoes from 5.5 to 12 in both regular and wide. For boots, they also have a regular or wide calf option.
Can I shop without a JustFab subscription?
Yes, you can shop JustFab’s selection without a VIP membership, however you will pay full price. A JustFab membership allows users to shop JustFab’s selection at 40% off full price.
How much does JustFab cost?
A JustFab VIP membership costs $39.95 per month, which can be used towards JustFab goods. Each month subscribers will receive a personalized “Boutique” to shop. Shop your Boutique and use the $39.95 styling fee towards what you choose to keep or skip the month. If you don’t select anything, the monthly $39.95 fee will be saved as JustFab credit for you to use at a future date.
What is the cost of shipping?
JustFab offers free shipping to the contiguous U.S. on all overs $49 or more. For orders less than $49 to these regions, standard shipping costs $6.95, or $14.95 for expedited shipping. Orders shipping to Alaska, Hawaii, APO/FPO cost $9. Orders shipping to Canada cost $6.95, and rush shipping is not available. For orders outside the U.S. and Canada, check your region's shipping rates, where applicable.
How do JustFab reward points work?
JustFab reward points are a part of the VIP Loyalty Program. Reward points can be redeemed for discount perks and more.
To earn reward points:
Shop Your Favorites: Earn 25 reward points for every dollar you spend.
Share Your Thoughts: Earn 20 reward points for every product you review.
Show Your Style: Earn 50 reward points when you upload a photo to the Style Gallery.
Spread The Love: Earn 50 rewards points for every friend you refer who creates an account.
Is JustFab sustainable fashion?
JustFab sources quality materials and products from domestic and international markets. In doing so, JustFab is committed to protecting the health, safety, and interests of all workers who directly or indirectly contribute to JustFab products, whether they’re made in the U.S. or internationally. In furtherance of this commitment, JustFab has added social- and environmental-compliance protocols to its Ethical Sourcing Code that all vendors must follow lest they risk losing JustFab contracts. The code requires, among other things, that vendors absolutely refrain from illegal child labor, provide physically safe work environments, and respect international and local environmental laws.
Does JustFab offer exchanges?
Yes, JustFab’s exchange and return policy is easy and flexible! You can make an exchange for free within 30 days of delivery, so long as it’s in new and unworn condition in the box it came with. Follow the instructions in the Returns and Exchanges section of your account to get started, and download prepaid shipping labels via your account. Having trouble? Contact the member services team, who will be happy to assist in bringing you an easy shopping and returns experience without the hassle.