While subscribers are excited about JourneeBox's first spoiler for their Riviera Maya Box, many are still confused about the cancellation of the Nottingham box due to shipping issues.
[UPDATED 11/16, per Leo @ JourneeBox: “Apologies about the shift, due to logistics issues, some Nottingham items are being held at customs and we fear they would not make it in time. So we decided to shift to the Riviera box. Rest assured that the Nottingham box is not cancelled and will be the next box after the Riviera.”]
We wanted to pass along a letter from JourneeBox to explain more:
Hello Journeers,
We are writing to share some shipping updates and keep you in the know about our next Journee.
Likely, you've read the news making headlines around the world that supply chains are severely backed up - a hardship we are experiencing as your premiere global destination subscription. Sister brands that we cherish are also feeling the effects of this and we're seeing more Sold Out signs and waitlists than we've ever seen before heading into a holiday season.
We had planned on our next JourneeBox being a delightful exploration of Nottingham, a place near and dear to Founder Kevia Jeffrey-West and her family, who have lived in this charming city. Like many businesses navigating the ongoing pandemic back up, we started design and production orders early for Nottingham, but as a result of the collective effort for companies to get orders in, there is unprecedented supply chain congestion.
To give you insight, the beautiful blue and gold dragonfly boxes that we ship your treasures in have been sitting in the overrun port of Seattle for nearly three months. As of this writing, there has been no indication of where they are in line or when they will make their way to our fulfillment facilities. That is only one example of a product we put into production several months in advance that has gotten backed up - meaning it is just not possible to ship the Nottingham Box this season.
Therefore, a few weeks ago, we decided to rearrange our itinerary, moving up a destination we had planned for later in 2022 - a visit to the Riviera Maya in Mexico. We are working diligently to expedite the delivery of this gorgeous, historic region's Box so that we can take our Journee there with you as soon as possible. We are very excited to explore Riviera Maya with you, as Kevia spent time here during college and the cultural designs and colors traditional to the region are just so very lovely. We are working overtime to deliver your next Box and will have more details as production continues.
We appreciate your support, as we've heard from so many of you recently, bolstering us with your kindness, understanding and overwhelming love of JourneeBox. And rest assured, Nottingham will be waiting following Riviera Maya.
The Box: JourneeBox
The Cost: $59.99 per quarter ($219.99 for Annual Subscription)
The Products: Six or more sustainable, free-trade products from a different location every quarter. You might find home and beauty goods, as well as apparel and accessories.
New to JourneeBox? Find out why readers chose it as one of 2021's best subscription boxes for women; explore our reviews to get an idea of what past boxes have been like.
Are you going to the Riviera Maya with this new JourneeBox?
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