Ipsy Glam Bag X August 2021 Curated by Halsey – More Spoilers

You get to choose 3 items.

You said it…I have yet to even hit pan on any of my highlighters and that liquid one looks HUGE!
Hopefully they will be choices and not automatically both included.

My May GB X was missing the Riki mirror I chose. I explained to customer service that I really wanted that item. They sent me that crappy T-Bar face massage thing which I had just received this year & rated low. I sent them another email advising that. Their response was that they are allowed to substitute items & “rarely” repeat items🙄. To “compensate” me they gave me 600 points.
We all know that 600 points equals a sample size item. Emailed them back asking for a supervisor escalation. The supervisor added another 600 points & wrote out this lecture type response explaining that items are put in categories like certain numbers for choice, certain numbers for points redemptions, certain numbers for add ons/pop ups & they can’t pull an item I originally chose from a future pop up/add on/mystery bag etc even if they make the mistake & leave it out of my box.
It’s almost comical the responses Ipsy customer service will give & they always end their response with some fake “we’re here for you Ipster.”
Sorry for your issues & I know this sounds like a big complain rant but their customer service has really gone downhill over the past year or so. I’m looking at other subs but so far they all seem to be about the same

Had the same problem they said they ran out of inventory of a choice item I selected and sent me a terrible pallet they have already selected for me once before. I mentioned that at the very least for choice items they should allow us to re-choose from what they have left and they said “thanks for the update- that’s great news! We hope you love your products” Pretty disappointed with that.
But I know they won’t send out a refund just replacement products. August will probably be a skip month for me as well. Halsey’s style can be great but her products are a little too unwearable for the typical day for me.

I am dealing with it too! They substituted a eyeliner value 20.00 for a 75.00 value moisturizer. 😡

I like highlighters, & I’m still disappointed, lol. I was excited about getting more About Face products to try (I only have one eye paint from Ipsy) but these highlighters are not what I was expecting, & the formulas aren’t meshing with my idea of what I thought the brand was.

Echo I am with you 100%! I can’t do highlighters either. If I could I’d be the luckiest woman alive because thanks to beauty bags I have approximately all of them! 😂

I’m very curious what is going to happen for this X bag because it seems to me like the plan is for everyone to receive at least one of Halsey’s products. The thing is, I have highlighters marked as one of my 3 items to never receive under the “Category Control “ section of my profile (along with bronzer which is another total fail for me). So far IPSY has honored my request but if both of her products are technically highlighters and it’s “her” bag and they aren’t offering any of her other items I’m very curious to see if I get one anyway.

Also your comment made total sense to me and I agree with you. I almost wonder if they are treating the powder highlighter as technically just a face powder instead of a highlighter so that they can get away with sending them both to everyone? Or, actually I don’t know why I say that, IPSY doesn’t seem to be bothered by sending you 2 of the same type product in the same bag as I get duplicates (not exact same brand but like 2 lip glosses for example) in my bag fairly often! 😂

I apologize for that comment not making sense!

If they’re available in add ons, I’ll be ticked off. One of the things they touted about GBX was that the items were exclusive to those subscribing to GBX. Not all products offered in choice are only in GBX, but about 1/2 are & they’re labeled as “Glam Bag X Exclusive”. Generally, the 5 items chosen by the celeb curator (aka Ipsy) are only available in GBX. So far, those haven’t been available in add ons with the exception of the Patrick Ta brow wax. It was available as an add on last month or this month.

I made the same comment in a previous spoiler. Not liking Boxy influence. I saw Ipsy’s photo of what might be in this box … not my cup of tea.

I made the same comment in the previous MSA’s spoiler re: Halsey x Ipsy Collab. Not liking Boxy influence. I saw Ipsy’s photo of what might be in this box … not my cup of tea.

Hi jt! I just wanted to comment because I think you are confusing IPSY in-house brands and Halsey’s actual line. She started About Face without IPSY. You can purchase it other places. IPSY did happen to feature a few of the products but they do that with tons of brands that are not in house brands. As far as I know, the only actual IPSY brand (and by that I mean that they design and manufacture themselves) is Complex Culture. About Face is not associated with IPSY in any way other than being a featured brand once. Receiving About Face is the same as receiving Tatcha or Benefit or any other brand.

I know in the past that IPSY has done a few “collaborations” like with TETRIS and Betty Boop which is what I am guessing you mean by IPSY in-house brands but that is not what About Face is. Also if you to to IPSY’s website there are more sneak peaks of what is going to be in the Halsey X bag in case you want to get a better idea of if you are interested in this one or not. I was able to click on the Glam Bag X tab and then a banner scrolls by that says “See the Products!” If you click there are several other products listed. Hope this helps!