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GlobeIn Coupon – Free Carafe + 2 Glasses With Subscription!

 

GlobeIn has a new deal available now!

For a limited time, use code BEMERRY to get a FREE Glass Carafe and 2 Glasses when you sign up for a 3+ month GlobeIn subscription!

Or, use coupon code MSAWELCOME to save $10 off a 3, 6, or 12-month subscription

The GlobeIn Box (Regularly $40/month + shipping, discounts with prepaid subscriptions) is a monthly subscription that sends you original crafts by global artisans. Each box contains handcrafted items from around the world and the stories of the artists who made the pieces. 

Check out all of our GlobeIn reviews to learn more about this subscription box!

Please note: GlobeIn is currently experiencing shipping delays.

GlobeIn Artisan Box

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Written by MSA

MSA

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Posted in GlobeIn Artisan Gift Box Coupon, Subscription Boxes & Coupons| Tags: globein | 22 comments

Comments (22)

  1. After not hearing from them (big surprise) I took to Twitter to try and get some answers and they straight up blocked me. What in the world is this company trying to accomplish? I cannot believe that rather than address their issues they are simply sweeping them under the rug by pretending that there aren’t any problems. I was a customer for a few years and I got blocked for trying to find out what they were going to do to get a refund processed for a box that came 3 months late and broken. Wow! BUYER BEWARE!

    • I had joined their Facebook Mavelins group when I first started my subscription and the moment I complained about the shipping issues and delays I was blocked.

  2. RUN AS FAST OF YOU CAN FROM THIS SUBSCRIPTION. MSA YOU SHOULD LOOK INTO HOW PEOPLE ARE GETTING SCAMMED LEFT AND RIGHT FROM GLOBEIN.

  3. I finally received my September box in late November and waiting for the final box on my subscription which was October ! It’s a shame really the delays to get what I paid for months and months ago. There is no excuse; they should focus on sending out all the products to customers who have paid versus trying to lure in new customers with deals and specials. Horrible customer service.

  4. MSA should either stop advertising GlobeIn or add a warning to these posts. Their subscribers are still waiting for missing boxes from August, September, and October! They keep making false promises to us about when they’ll be shipped, but never deliver.

    • Hi Sam! Thank you for flagging this – we’ve updated the post to reflect the delays. We are also contacting GlobeIn to find solution to these issues.

      • So I emailed again as the 11/24 – 11/30 date I was given to receive my October box passed and there is the reply I received. This is the 4th revised date I have received.

        Dear Barbara,

        I know you’ve been patiently waiting for your delayed orders. Many of you were able to watch my recent Facebook live broadcast in the GlobeIn Mavens Community to address these delays and the issues we’ve been facing as a company. I sincerely appreciate your patience and the continued support you’ve shown my team and me in the past few months. I know I’ve let you down and I have work to do to regain your trust. My first priority is getting your orders to you as quickly as possible and then working to rebuild your trust in me and GlobeIn.

        If you’re not in the group and would like to see replays of my live video updates, including a video from our new warehouse, they are still available to watch in the Facebook group. You can request to join the group by clicking here. Additionally, I’ve provided a few highlights from these broadcasts below.

        In early October we moved to a new warehouse with the goal of improving our fulfillment operations. In addition to the new warehouse, we also started working with a new fulfillment company. While we had planned for this transition to be complete by the middle of October, we significantly underestimated how long it would take to set-up a brand new warehouse operation. We now have our own 83,000 square foot warehouse where all our products from our global artisan partners are currently located. We are ramping up our capacity to fulfill all remaining orders and continue to fulfill orders in a timely manner. In addition to the delays with our warehouse move, there are nation-wide delays and restrictions with all major shipping carriers which we did not account for in our previous estimated shipping timelines.

        As you may already know I’m now in Atlanta, Georgia at our warehouse to monitor progress and to immediately resolve any additional issues that may arise. I will remain here 7-days a week with our fulfillment team until all delayed shipments have been sent.

        Currently, our plan is to have all delayed September, October, and November orders shipped out by Wednesday, December 16th, with thousands of orders shipping out daily. Many of your orders are already packed and ready to be shipped to you. I know we have given you timelines and estimates that have previously been inaccurate and you may have lost trust in our word. However, I can assure you that my team and I are doing everything in our power to stick to this timeline. Once these orders have shipped we will immediately start to ship December orders as well.

        This plan and estimated timeline are contingent on our ability to ship out more orders on a daily basis than we are currently. Due to the heightened demand on FedEx caused by increased online holiday shopping and the impacts of Covid-19, FedEx is limiting us to one truckload of boxes per day. This is a temporary restriction through the end of the year and we don’t foresee this being an issue in 2021. One solution we are working towards is using other shipment carriers, in addition to FedEx. Because of this, you may see tracking numbers from carriers like DHL and USPS.

        I have read your emails and seen your comments about how these delays have impacted you, your families, and your friends. I take full responsibility for all the ways I’ve let you down. I hope you will accept my most heartfelt apologies.

        Sincerely yours,
        Vlad

    • Absolutely! I have had nothing but trouble with this company and they refuse to resolve issues. I signed up for a 3 month subscription, have received 1 box, was able to choose the second (November) which hasn’t been sent yet and they have now cancelled my ability to choose a third box. When I requested that they give me the third box I’ve already paid for or offer a refund of 1/3 my purchase price…no response. This company seems to be running a scam rather than a legitimate business and it doesn’t seem that is accurately reflected in reviews by subscription sites. Those sites may have better experiences than the average consumer but it would be wonderful to get the word out so people do not purchase items from GlobeIn which they will never receive.

      • This! They blocked me on Twitter when I asked about getting a refund for my last box that arrived broken. I reported to the BBB after never getting an email back and they responded with an automated response about box shipping times being longer than usual. Ok great but my complaint was that I received a box that had broken stuff and I wanted my money back. They didn’t even read my complaint. It’s so ridiculous. I have gotten a bunch of emails asking me to buy more crap and to write a review which I did. I uploaded the pics of the damaged item just to have it documented somewhere else. I do not expect to hear back let alone get reimbursed for a box that arrived 3 months late and broken. They are trash and their customer service is THE worst. Seriously cannot believe this is the same company I used to love so much.

  5. I hope anyone considering this subscription is reading the comments. Yikes!

  6. I agree with the other posters, do not buy from this company. MSA should put a warning as they did with other companies like this. They have over $1000 of mine, they haven’t shipped to me dating back to The first week of September. Check BBB rating, that says it all.

  7. MSA that’s very Shameful of you to continue to promote this subscription knowing their history.

  8. Maybe MSA can add a warning to Globein posts, like they’ve done for other subs with shipping issues?

    I paid for an addon in August and I’m only at the “shipping label created” stage. I’m not on Facebook but I see these kinds of comments on Instagram every day. They are unable to fulfill their shipping commitments. We were told that November orders were guaranteed for the holidays but many people are still waiting on September and October.

    It’s not worth it at the moment. I agree with previous comments… Wait until they fix the shipping issues.

    • Unfortunately, it isn’t just shipping delays. It seems like people are receiving broken items the company refuses to replace and, after stopping the autorenewal so I’m not locked in further with this horrible company, they are refusing to honor the subscription purchase I’ve already made and refusing to return my money. I’m sure this is happening to others as well. Honestly, MSA adding a warning about subscription delays is in itself misleading as that is certainly not the only issue with this company. I only hope people considering this subscription look at these comments and pass on this company.

      • Hi Courtney,

        We’ve reached out to GlobeIn and are working to get an update for existing subscribers. We will share an update once we hear back from them.

    • Hi Angela! We’ve added a warning for this box, and will update this post once we hear more.

      • Thank you Mallory!

        I just wanted to update and say I finally received my August add-ons and October box. I am grateful because those were holiday gifts. Unfortunately Globein is still not fulfilling their obligations. November boxes and add-ons were guaranteed arrival before Christmas. A commenter here named Barbara posted a reply she’d gotten, with them giving 12/16 as the newest shipping deadline but that has come and gone. At this date, there is no chance of getting those boxes in time, especially with the shipping delays we’ve been seeing with FedEx. Emails are taking 10+ days to get a response. I’m very curious how they respond to MSA’s inquiry but it’ll probably be another canned response.

      • In received an update that yet again they are unable to ship my October box as promised :

        Dear Barbara,

        It’s been a little over a week since my last email update. However, I know many of you have been able to watch my Facebook live updates. If you’re not in the group and would like to see replays of these videos, they are still available to watch in the group. You can request to join here.

        In my last email from December 6th, I mentioned that our plan was to have all September, October and November boxes shipped out by today, Wednesday, December 16th and that this timeline was contingent on our ability to increase our daily shipping capacity. Our warehouse has been limited by FedEx to one truck load of boxes per day. On Sunday night I was able to confirm that there’s a warehouse in Chattanooga, TN (only 2 hours from our current warehouse) that was able to accept 3 truck loads of boxes and ship them on our behalf. Partnering with this warehouse has doubled our daily shipping capacity and made it possible to ship most September and October subscription boxes. We estimate that all of the boxes shipping from this facility will have shipped by the end of the day on Friday, December 18th. If your order ships out in the afternoon of the 18th, you may not see your tracking email until the following day.

        Our fulfillment team is working with me seven days a week to get as many November orders shipped as soon as possible. Even though we expect most delayed, unfulfilled orders to ship out by Friday, December 18th, we’re hesitant to make any further estimates on shipping and delivery timelines. Based on FedEx’s current estimates it is likely that it will take 7-10 business days for tracking information to update and for packages to be delivered. Additionally, it’s possible that the packages will be delivered to the recipient before tracking information has been updated on the FedEx website.

        I know this update does not provide any details on specific order’s shipment dates and for this I sincerely apologize. I’m still at our warehouse in Georgia and my sole focus is making sure that we continue to put as many boxes as possible in every truck load, and to resolve any issues as soon as they arise. Unfortunately, due to the processes we are using to push through as many shipments as possible, our Customer Service team does not have access to detailed shipping estimates, timelines or updates on specific orders at this time.

        It may be helpful for you to note that in some cases we have shipped your subscription box(es) separately from your add-on items and/or Artisan shop orders, so you may receive these items at separate times. Also, if your order has not shipped out by Saturday, December 19th, we will send you another update email, which will include a printable GlobeIn gift note to give to your gift recipient.

        I know I have said this before, but I will say again, I hope you will accept my most sincere apologies for the disappointment and frustration these delays have caused you.

        Sincerely yours,
        Vlad

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  9. Just received my September ‘Bakers Box’ and the beautiful pan was broken. I emailed them yesterday and their automated email said it might take up to 7 days before I hear back from them. Considering I waited 3 months for the box I am not hopeful. What happened to this company? I loved them so much!

  10. Do not order from this company!! I have been waiting for my orders from September and October still. They can’t seem to give me a straight answer on when I can expect it and are trying to avoid the fact that i am asking for a refund.

  11. Fair warning, I wouldn’t purchase anything from this company right now. I haven’t received my items from almost 5 months ago, and I had to put up a huge fight to get even a portion of my funds returned to me. Globein still owes my over $600 since I have asked for a refund. Terribly company, and nightmare customer service, not worth it. Never again. I have 7 PayPal claims against this company, and I’ll be lucky if I ever see my money again.

  12. Buyer beware for this sub. They are still way behind on shipping boxes, although subscribers keep getting emails and assurances that hundreds of boxes are being shipped daily. My recommendation is wait to subscribe until they get caught up on the 5,000 boxes they still need to ship. This sub hasn’t been straight forward about shipping since August and many subscribers still have a lot of money invested without anything to show for it. Yes, Covid has made things harder. Yes, warehouse moves can be difficult. But the empty words of shipping estimates are discouraging, especially when money has been spent on holiday gifts that aren’t coming by the promised date. A lucky few have received some of their items, but a majority are still waiting on boxes ordered in September and beyond.

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